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  • From the CE: A uniquely Kiwi education

    Tēnā koutou katoa –

    I’m extremely proud to have introduced ENZ’s Māori name this year: Manapou ki te Ao. It truly sums up our work and values: Manapou means supporting and sustaining life, enabling growth and progression, while ki te Ao means to the world. That’s our role in a nutshell – enabling all students to gain the skills and knowledge to grow and contribute to the world.  

    And that’s been our focus this year. Together with the sector and other government agencies, we’re working towards the goals of the International Education Strategy – to ensure students who come to New Zealand have a high-quality, uniquely Kiwi education, and that they feel welcome and flourish.  

    Here’s a roundup of some of our latest work to help achieve this:   

    We’ve been developing tools to support students while they’re studying here. Our new student-focused website NauMai NZ embodies manaakitanga. It offers practical and trusted information for students new to New Zealand, on everything from bank accounts to water safety to mental health. And it decodes the mysteries of Kiwi slang! To date more than 20,000 students have visited the site. 

    We’ve been promoting a New Zealand education through our new brand message, I Am New, which encourages students to think independently and to ask questions. Ask New Anything, our new marketing campaign, reinforces that. It’s where prospective students can ask real students real questions about what it’s like to study here, and receive an authentic, unscripted answer. Take a look at the videos on YouTube. New Zealand’s education providers and ENZ Recognised Agents are very welcome to use these resources in their own marketing. 

    Our new joint work programme with Immigration New Zealand is helping to increase numbers of decision-ready applications from students coming into the immigration system. This will help improve processing times, reduce pressure on the system and attract genuine students.  

    In addition, we’re working with stakeholders from across government, the sector and providers to ensure international education is fully considered in the vocational education reforms. We’re also working with the New Zealand Institute of Skills and Technology (NZIST) to develop a strong global marketing platform to promote New Zealand as a destination for quality vocational education. In the interim we’re working closely with ITPs to support the message to students and agents that it’s “business as usual” for international students. 

    Finally, we often talk about the benefits of international education in terms of economic, social and cultural benefits for New Zealand and New Zealanders. But for me, international education is much more than that – it’s personal.  

    That’s because I’ve been an international student and because, together with my family, we have been privileged to host several college-aged international students from Japan and to become their New Zealand family. Likewise, many of my colleagues here at ENZ have been international students or hosted students or had family members studying abroad. So, we understand first-hand manaakitanga, the richness that cultural diversity brings, and the strong and enduring bonds that are formed.  

    At the end of the day, international education is about nourishing and enriching the young manuhiri in our care as they live and study among us, far from home. 

    So in closing, I wish you and your extended families the compliments of the season and a happy New Year. I’m looking forward to working with you next year to provide a uniquely New Zealand education and experience to those choosing to study here, and to ensure more young New Zealanders take up the opportunities to study abroad. 

  • Refresh of ENZ Recognised Agency programme

    The ENZ Recognised Agency is a programme focused on identifying and engaging with proven, committed and ethical education agencies. It was re-launched in late 2018.

    ENZ is dedicated to increasing engagement with quality education agencies that have demonstrated a long-term commitment to promoting New Zealand as an international study destination and are successfully placing students at New Zealand education providers. 

    The Recognised Agency programme intends to allow ENZ to better, and more regularly, interact with high-quality education agents. While it is not a regulatory programme, it is anticipated that education providers and prospective students will have a higher level of confidence in the quality, expertise and commitment of a Recognised Agency.

    Recognised Agencies are able to display the above logo.

    Go to our StudyinNewZealand website to view the refreshed list. For queries regarding education agents, please email: agenthelp@enz.govt.nz.

  • New Code of pastoral care for domestic tertiary students in 2020

    The Code means there will be a consistent approach to the welfare, safety and wellbeing and pastoral care of domestic tertiary students.

    This follows the Government passing new legislation (the Education (Pastoral Care) Amendment Act) and releasing details of an interim Code of Practice setting out the Government’s expectations of tertiary providers.

    The interim domestic tertiary code will be in place from 1 January 2020. It sets out a general duty of pastoral care that tertiary education providers have for domestic tertiary students, and specific requirements for providers that offer student accommodation. All tertiary education providers are expected to comply with the Code.

    International students already have a high level of pastoral care and support in place as set out in the Code of Practice for pastoral care of international students which includes safety, wellbeing and accommodation.

    International students are also supported by the International Students Wellbeing Strategy, which ensures government agencies work together to support international students to feel safe, well and welcome in New Zealand.

    In relation to student accommodation, tertiary education providers will be required to support the safety and wellbeing of students and improve the consistency of standards in student accommodation.

    From next year, the interim code introduces offences and penalties for serious breaches that will apply to providers and signatories to the Code for international students, including schools.

    There are no changes for international students as they continue to be well covered under the Code of Practice for pastoral care of international students.

    The Government will work with the sector in 2020 to develop a permanent on-going Code of Practice for 2021 and beyond. This will provide an opportunity to consider any improvements to pastoral care for international students to be introduced for 2021.

    Further information:

    Minister’s media release

    The Code of Practice for the pastoral care of domestic tertiary students

    More information on the Ministry of Education website

    The Education (Pastoral Care of International Students) Code of Practice 2016 is administered by NZQA who can, with the Minister’s permission, delegate administration functions to Universities NZ.

  • ENZ launches new tool to help students with visa application process

    Developed as a resource for both students and education agents, the video guides students through the steps of applying for a visa to study in Aotearoa, New Zealand. The video, now available in English, Chinese, Korean, Japanese and Thai, offers students helpful tips to increase their chances of a successful visa application outcome. 

    As we near the October and March period when Immigration New Zealand (INZ) receives its highest volume of visa applications it is important that students not only apply early for their visa but also complete their application properly to ensure it is processed as quickly as possible. INZ recommends that students apply at least three months before their intended travel date to give them the best chance of having their application decided in time.  

    The visa videos are free to download from Brand Lab and can be used across the marketing channels of individual education providers. The English language version of the video is also publicly available on YouTube and on the Study with New Zealand website. 

  • New Zealand education in focus during Prime Minister’s trip to China

    Education elements featured strongly in the Prime Minister’s Trade Delegation to China helping raise the visibility of New Zealand as an education destination for Chinese students.

    To launch the trip, the delegation joined the Prime Minister at a Showcasing New Zealand event held at the New Zealand Embassy in Beijing to promote New Zealand as a travel and study destination. ENZ invited key media, influencers, and Chinese and New Zealand students to interact with the Prime Minister. This sparked significant local news coverage, amongst leading Chinese state media, setting the tone for the visit and highlighting the significance of international student exchanges between New Zealand and China. New Chinese media outlets also were seen covering New Zealand education as a topic for the first time.

    Group photo at Showcasing New Zealand event! (It was a kiwi bbq)

    The Prime Minister also gave an address at Peking University to students, media, and the New Zealand delegation. To read the full speech, please visit the Beehive website.

    Peking University is host to the New Zealand Centre. Established in 2007 as a collaborative project between Peking University and the University of Auckland, the New Zealand Centre at Peking University has grown to represent all eight of New Zealand’s universities and enable high-level engagement across a range of departments and faculties. During the visit to the University on 28 June, the Prime Minister, with Hao Ping, Chair of Peking University Council and Gong Qihuang, President of Peking University, the Ambassadors of New Zealand and China, and representatives of the New Zealand Centre launched the Rewi Alley Professorship.

    There were also other several significant developments in our bilateral education links with China that were achieved while there. These included:

    • Signing of the Arrangement on Mutual Recognition of Academic Qualifications in Higher Education between the Ministries of Education witnessed by Prime Minister Rt Hon Chris Hipkins and Premier Li.

    • Signing of a Strategic Partnership between Education New Zealand and Air New Zealand to support international education mobility and joint promotion in China. To read more, please visit the article on ENZ Collaboration with NZ Inc Agencies in China.

    • The education delegation meeting with the Vice-Minister of Education Chen Jie (responsible for international cooperation) and China Ministry of Education officials. The meeting underscored the importance of a strong government-to-government relationship and provided a chance to showcase the education sectors present within the New Zealand delegation and discuss areas of existing and potential cooperation.

    • A Sustainability Roundtable with a focus on education involving the education sector delegation and Chinese education partners.

    It was a busy, challenging, insightful and ultimately very rewarding week. The education delegates also shared their own feedback. John van der Zwan, Executive Director Schools International Education Business Association reflected that the mission to China was hugely valuable and a chance to get high level insights into working with Chinese officials and agents following the pandemic.

    “The mission was also a special opportunity to engage with the Prime Minister and other government officials on the role and importance of international education for our school sector,” he said.

    Executive Director of English New Zealand, Kim Renner, noticed the shift in how New Zealand is profiled in China compared to many years ago and echoed the response from other delegates that the visit was valuable for the representatives of the education sectors. 

    “China is a development market for most of our members, so it was a great opportunity for English language to be part of this important delegation, particularly the meetings with the Vice Minister of Education and JJL Overseas Education Agency.”

    “While seeing the country is a key part of study travel, we know that inbound students also want an immersive experience focused on people, cultural exchange and making connections. This was certainly showcased during the visit and was received very positively by all those we engaged with”,  added.

    ENZ would like to offer its sincere thanks and congratulation to everyone who was involved in the preparation and planning for the visit and gives special recognition to the education sector representatives on the Prime Minister Trade Delegation.  

  • COVID-19 – travel restrictions extended for 8 days

    15 February 2020

    This afternoon, New Zealand’s Minister of Health announced that the temporary restrictions on travel from China have been extended for a further 8 days as a precautionary measure to protect against the spread of the COVID-19 coronavirus.  

    The restrictions prevent foreign nationals travelling from, or transiting through, mainland China from entering New Zealand. This position will be reviewed every 48 hours. 

    The Ministry of Education has updated the information on its website for primary and secondary schools and tertiary providers. It includes advice for tertiary students and providers interested in blended learning options. It also provides contact information for the Human Rights Commission for those who experience racial or other discrimination related to coronavirus. 

    Immigration New Zealand has announced an extension to the ‘first entry before’ date on student visas for those unable to arrive in New Zealand due to travel restrictions.   

    NZQA has advised all signatories to the Pastoral Care of International Students Code of Practice of today’s decision. 

    ENZ continues to provide information and guidance to students and stakeholders. We will keep you updated as more information becomes available.

  • From the CE: An update on our response to COVID-19

    COVID-19 continues to be a major focus for us, as it is for you.

    The World Health Organisation declared COVID-19 a pandemic on 12 March. As Director-General of Health, Dr Ashley Bloomfield says, we have been planning for and acting as if COVID-19 was a pandemic since the beginning of the outbreak.

    The New Zealand Government’s number one priority is the health of people in New Zealand and the Pacific Islands. International students are a valued part of New Zealand’s education system and of our community. New Zealand provides quality education to many thousands of international students each year, and we want that to continue.

    The health and well-being of our international students is of uppermost importance – both the students whose travel to New Zealand has been delayed and those who are currently here, far from home, during a period of uncertainty. We are all working together to ensure they have the care, support and information they need.

    The international situation around COVID-19 continues to evolve and the international education sector is working in an environment of rapid change and a lot of uncertainty, as things develop on a daily basis.

    We are working with providers and agencies across government to map out the way forward. In the short-term, we wanted to give you an idea of some of the immediate steps that ENZ has in train. These include: 

    • Ongoing monitoring of global responses and flow-on impacts for the international education sector – which we will share with providers
    • Tailored communication to and support of agents around the globe through AgentLab (March)
    • Market intelligence soundings (ongoing)
    • Testing market sentiment in China and other affected countries (March)
    • Enhancing our content on WeChat (March)
    • Continuing to develop NauMai NZ as a platform to get information to international students (March)
    • Taking our regular pulse check of the health of the brand globally (from April)
    • Exploring online delivery of ENZ events globally (March/April).

    We are very keen to work collaboratively with the sector. We look forward to the discussion with provider representatives at the peak bodies’ forum on 18 March.

    We are continuing to update ENZ’s COVID-19 webpage to provide links to the latest information for students and their families, agents and sector peak bodies.

    Impacts on our work

    Because of the COVID-19 outbreak and travel restrictions, ENZ has cancelled or postponed a range of events and initiatives. Our offshore activities in particular have been impacted by the responses of host countries to COVID-19. We will continue to communicate these developments directly to affected New Zealand industry and other stakeholders. 

    In addition, we have postponed the applications for the Prime Minister’s Scholarship for Asia (the Prime Minister’s Scholarships for Latin America are unaffected). We cannot support scholars to travel to the Asian region at this time. We will review the situation later in the year. Please check our webpage for further updates.

    Similarly, ICEF Australia New Zealand (ANZA) has been postponed to 3-5 August 2020;  APAIE 2020 (Asia Pacific Association for International Education) has been postponed until March next year; and the IALC 2020 Auckland Workshop (26-29 March) has been cancelled. Other postponements and cancellations continued to be advised and we expect this trend to continue.

    Other measures 

    • Offshore or blended delivery
      • We have been asked about alternative delivery for students not yet able to enter New Zealand.
      • NZQA has advised it is enabling non-university tertiary education providers to temporarily support students who are affected by COVID-19 travel restrictions through online/blended learning options.
      • If you have a programme that is approved for online/blended delivery, please contact NZQA on 0800 697 296 for more information.
      • This temporary approval does not apply to training schemes
    • 3% surplus not required this year

    Student eligibility for health care

    Also in response to sector questions, the National Health Coordination Centre, which is part of the Ministry of Health, has confirmed that “people who have or who are suspected of having an infectious and/or quarantinable disease are eligible for publicly funded health services to address the risks to other people.” Further information is available on the Ministry’s website.

    Further information

    Here in New Zealand, the Ministry of Health is the key source of information on current entry restrictions and advice for people travelling to New Zealand, self-isolation and prevention measures. The Government has extended entry restrictions and entry requirements into New Zealand as a precautionary measure to protect against the spread of COVID-19.

    Other key sources of information on COVID-19 are the: Ministry of Education and Immigration New Zealand, as well as ENZ’s webpage for students, agents and peak bodies.

  • Keeping international students at the forefront of the RoVE conversation

    ENZ has an important role in the implementation of the NZIST. We are tasked with ensuring the international education voice is heard and considered; supporting the vocational education sector during the transition; and helping shape the long-term plan for the NZIST international offering.

    ENZ recently hosted a communications workshop with government agencies, the IST Establishment Unit and RoVE communications professionals to discuss the potential impact the vocational education reforms may have on international students and the international education sector.

    The outcomes of the workshop included an international education focused communications approach that will consist of articles for overseas media, tailored updates for agents and students, and supporting brochures and factsheets. These will ensure international students and their support networks, which includes agents, family members and international office staff, receive relevant, timely information on the transition to the NZIST and feel confident that they know what it means for them and that New Zealand remains the best place for them to study.

    ENZ’s Kaylee Butters is currently on secondment to the role of Director, IST Implementation. This role is focused on developing a comprehensive marketing programme to support the vocational education sector during the transition to NZIST, and helping shape the long-term brand positioning of the institute internationally.

    “ENZ is excited by the opportunity to support the sector and the NZIST in these crucial stages of development,” Kaylee says. “We see this as an incredible chance to market New Zealand’s vocational education offering internationally under a strong, unified national brand.”

    The short-term plan will leverage ENZ’s existing channels and platforms to communicate a clear and confident message to prospective international students, agents and partners. The goal is to continue to attract high-calibre learners to the ITP sector with key messaging and content that aligns with ENZ’s Think New brand.

    Long-term, ENZ has an opportunity to work with the NZIST and other Government agencies to design a customised and competitive ‘package’ for international students.

    To assist with the day one requirements of the NZIST, ENZ is also supporting the development of the institute's new website. ENZ has developed a student-facing digital ecosystem with award-winning digital marketing capability, business intelligence and Government-level security. ENZ is able to leverage crown investment by using www.studyinnewzealand.govt.nz as a foundation to build a new digital platform tailored to the ITP and ITO sector. We can also support the sector by sharing our learning to ensure the best possible user experience and customer journey for all international and domestic students.

  • An update from ENZ's Events team

    Many of you are working closely with our international teams on in-market initiatives and programmes of work. The following update refers to the events as listed on the events calendar on our corporate website and does not include additional in-market activity.

    If you’ve confirmed to attend any of the upcoming ENZ calendar events for the second half of this year, the team will be in touch as soon as they can to update you on how the event will proceed.

    Events framework

    We are developing an events framework that will initially support events planned until the end of 2020 and look at alternative ways we can deliver events and fairs in New Zealand and overseas. This framework is in response to the current situation and the need to adjust how we do events over the next 12-18 months.

    We are aware delivering events virtually is a high priority, but we also understand that not every event will translate well to virtual delivery, and each market has its own challenges requiring a bespoke approach. The framework will consider each countries’ restrictions. It will also look at the viability of events taking place virtually or whether a hybrid approach could be used and be more effective.

    Virtual events platform

    To assist us in making the right decisions in event delivery, we are undertaking an initial scoping exercise of digital platforms that facilitates the delivery of events, fairs, and conferences online. 

    Our goal is to ensure our education industry has access to ‘best-in-class’ digital events options that align with our student audience needs. In order to align with your recruitment goals we will consult with industry partners to better understand what your requirements are for digital events, and whether an integrated ENZ platform could strengthen our ability to recruit students to New Zealand.

    Attendance at virtual fairs

    We are all receiving invitations to virtual fairs and we are assessing which events we will attend as it is essential New Zealand remains visible during this period. To help inform these decisions, the events team would welcome information on the events you will be participating in through to the end of 2020. Please email them at events@enz.govt.nz with this information, or if you have any further queries.

  • Changes to the New Zealand Traveller Declaration Process

    Travellers arriving into Auckland, Wellington, Christchurch and Queenstown Airports can now complete a digital declaration. Everyone travelling into New Zealand needs to complete a New Zealand Traveller Declaration (NZTD). 

    The NZTD collects travel, customs, immigration and biosecurity information and aims to improve the safety and security of New Zealand. 

    It’s free and needs to be completed for each traveller, including babies and children.

    Key information about the online declaration process:  

    • Everyone travelling into New Zealand needs to complete a declaration.
    • It is free and you can do it on the online form or the NZTD app.
    • A declaration needs to be completed for each traveller, including babies and children.
    • You can start your digital declaration at a time that suits you. The earliest time you can submit your declaration depends on whether you are travelling by air or sea.
    • Your declaration is linked to your passport and is checked when you arrive at the eGate or by a border officer.
    • There is a paper declaration form available for travellers who cannot complete it online.
    • If you are a New Zealand visa or NZeTA holder, you still need to complete an NZTD as well.

    For more information and to access the form, please visit this website: New Zealand Traveller Declaration 

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