Farewell to a champion for international students: Jessica Phuang retires after years of dedicated service

As a founding member of the Auckland Agency Group, Jessica played a key role in bringing together organisations to support the international student experience through tangible, cross-agency interventions.  

One of her most impactful initiatives was the International Student Ambassadors programme, which helped students connect with the New Zealand Police, build trust, and learn how to stay safe while studying in New Zealand. 

Known affectionately as “Aunty Jessica” by many students, she was often the first person they turned to in moments of need — sometimes even in the early hours of the morning. Her personal commitment to student wellbeing went far beyond her official role. 

Jessica and her team also contributed to the development of safety resources for international students, produced in collaboration with ATEED and ENZ. Her work consistently reflected a deep dedication to ensuring international students had a positive and enriching experience in New Zealand. 

ENZ Group General Manager International & Sector Engagement, Sahinde Pala, said Jessica has been a quiet force behind many of the initiatives that have shaped the international student experience in Auckland.  

“Her warmth, her advocacy, and her ability to bring people together have made a lasting impact,” she said. 

 “She understood that international students are not just visitors — they’re part of our communities. Jessica’s work helped raise their profile and ensure they were supported, respected, and empowered,” Sahinde added. 

Jessica also supported the development of a unique Auckland University of Technology (AUT) initiative that connected students with retirees, fostering intergenerational dialogue and community building – a project fondly remembered by many, including ENZ staff.  

International students enjoyed learning about local New Zealand culture from senior citizens in Auckland. Read more here: AUT international students connect with senior citizens » Education NZ

ENZ extends its heartfelt thanks to Jessica for her years of service and support, and wishes her all the very best in her retirement.