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  • ENZ announces organisation changes

    The changes are a reflection of the significant growth within the industry and change in focus that ENZ has experienced since its establishment in 2011, and in particular to suggestions included in the Performance Improvement Framework (PIF) completed early this year.

    The main changes are outlined below.

    • A flatter senior leadership structure with the three Regional Directors now reporting directly to Chief Executive Grant McPherson, and disestablishment of the GM International role. The three Regional Directors are: Lisa Futschek, Regional Director, Americas & Europe, based in Wellington; Alex Grace, Regional Director China & North Asia, based in Beijing; and John Laxon, Regional Director India, SE Asia & Middle East, based in Dubai.
    • Creation of a new GM Strategy & Insight role to strengthen our market intelligence and analytics, and future thinking capability.
    • The current Marketing and Channels Team will be renamed Student Marketing, and will have primary responsibility for leading and managing our student-focused activities. This team will include a new Director of Student Experience role based in Auckland.

    These changes are an important step in ENZ’s future, and stakeholders can expect to see further adjustments as we evolve.

  • Oldest Korean education agency files for bankruptcy

    Korean local media reported that Uhak.com has failed to pay up to NZ$2 million in tuition fees to its partner education institutions around the world, impacting approximately 200 of Uhak.com’s clients.

    Uhak.com had facilitated paying clients’ tuition fees to international education institutions. The company would receive the fees from parents two to three months in advance, and receive commissions from the overseas providers for the service. The company is alleged to have used clients’ tuition fees to pay its expenses.

    Uhak.com sends around 3,000 students per year to education institutions around the world. Over the past two years, the agency had sent over 100 students to New Zealand’s English language providers.

    Established in 1981, Uhak.com operated 12 offices in Korea and had branches worldwide including Auckland. The company’s revenue in 2015 was approximately NZ$13 million.

    In 2014, Canadian education group Loyalist Group Limited acquired Uhak.com for NZ$10 million. 

  • Gather agent performance insights and minimise fraud risk

    Taking these additional steps will also help providers gather valuable insights about agent performance, INZ says in the November issue of its India student newsletter.

    Agent performance data for the Indian student market currently includes approval rates for agents recruiting Indian students. This data is available on INZ’s website here.

    However, if education providers ask for and receive an agent’s waiver or permission, they can request from INZ an agent’s complete performance data that covers the following points:

    • agent performance data based on total student visa application volumes
    • data that is market specific, about global performance, or covers any date range
    • information that includes, where possible/relevant, reasons for declined decisions
    • INZ will also disclose any instances of fraud or misrepresentation by the agent regarding any applications they have represented.

    Complete performance data could help providers to make more informed decisions about agents they work with, INZ says.

    Naming an agent on all offers of place also has its advantages. It allows INZ to accurately record the agent involved in each application, requires agents to declare themselves on student visa application forms and allows each provider to monitor and record the agent they have issued an offer of place to.

  • Ceremony honours Korea-NZ school programme success

    More than 500 guests attended the three-hour ceremony including proud family members.

    The scholarship programme is a result of the Korea New Zealand Free Trade Agreement (KNZFTA) signed in December 2015. The 150 students were selected from a number of Korean rural schools by EPIS (the Korea Agency of Education, Promotion and Information Service in Food, Agriculture, Forestry and Fisheries) and placed in New Zealand schools by SIEBA (Schools International Education Business Association).

    For eight weeks in July to August, the students studied with their Kiwi counterparts at rural and semi-rural schools throughout the Waikato, Canterbury and Nelson/Marlborough regions.

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    Richard Kyle presenting in Seoul

    ENZ Business Development Manager Richard Kyle, who worked closely on the programme, travelled to Seoul to present the students with certificates. He did the honours along with Chul-soo Park, the President of EPIS.

    During the trip, Richard met with EPIS officials to conduct an evaluation of the 2016 programme and plan for the 2017 trip.

    EPIS shared a survey that showed a 96 per cent satisfaction rate from the Korean students, validating the strength of New Zealand schools, the warmth of our homestay families, and the welcoming nature of our communities.

    “With such high satisfaction from the Korean students, we’re not likely to make any substantive changes to how the programme is delivered,” said Richard.

    “However, some tweaks can be made to ensure that next year’s satisfaction rate is even higher!”

    A video created by EPIS showing the students’ experiences can be viewed here [Korean-language].

    A booklet of the students' reports on their trip (with English translations) can be downloaded here.

  • Earthquake communications - 1

    ENZ Auckland and Christchurch are open for business today. Senior Wellington staff are working remotely as ENZ’s office building undergoes building safety inspection. All Wellington staff have been told the office is closed today. 

    The earthquake was not centred near areas of high population density, and initial reports suggest damage has been superficial rather than serious or widespread.

    We have received no indications of injury to any international student.

    New Zealand’s national senior secondary school NCEA examinations are currently underway. Some schools have cancelled today's examinations because of the requirement for building safety inspections. In these cases, an emergency derived grade process is available to reduce any disadvantage to students. See NZQA’s website for more information.

    We will provide updates as soon as they are available.

  • Impact of demonetisation on Indian student recruitment

    The government has implemented a deadline of 30 December for people to exchange the old currency notes at banks.

    In the student recruitment market, key impacts have already been felt:

    • There are maximum daily limits for banks to exchange money, which is creating delays in student loan processing for international students, and in Immigration New Zealand’s (INZ) ability to verify financial documents and process visas.
    • Study abroad has become more expensive but conversely, New Zealand has become relatively more cost effective as the Indian rupee has dropped more against the Euro and USD than the NZD and AUD.

    Longer term, the supply of ‘grey money’ to finance significant purchases will be reduced, including for education. This may impact study abroad numbers. However, student loan costs may fall as a reduction in overall money supply (some grey money will not be exchanged) will reduce loan interest rates and inflation. It’s too soon to tell the significance of these impacts, but it’s more likely that rural and agricultural cash-based regions such as the Punjab will be affected.

    ENZ’s Regional Director South, Southeast Asia and the Middle East, John Laxon, said the repercussions of this change are still playing out.

    “The changes are likely to result in some delays in Indian student applications over the next few months for all countries, while any significant longer-term impacts are still to be worked through,” said Mr Laxon.

    “We have provided an update to education agents to keep them informed of New Zealand’s student visa approach. We will monitor visa numbers with INZ and keep education providers updated,” added Laxon. 

  • Korean students: “I want to study in New Zealand”

    Launched in October, the competition aims to mobilise Korean agents to promote New Zealand education and attract students to enrol with New Zealand providers (participating students must use the service of an agent). 

    The promotion of the competition attracted a record number of Korean agents to the ENZ agent seminar in Seoul and the ENZ team received very positive feedback about the initiative. While the winning students stand to gain a significant contribution towards their costs of studying in New Zealand, the highest performing agents will also be rewarded with a familiarisation trip to New Zealand (or flights between Korea and New Zealand).

    The entry for the short video is open until 31 January 2017. ENZ’s Regional Lead, North Asia, Cecily Lin said this is an excellent opportunity for New Zealand providers.

    “The competition is an invaluable opportunity to promote your school or institution and your region – you can maximise this by directly supporting your agents with information and resources,” said Cecily.

    All video entries from the competition are publically accessible and will promote the Korea photo edit2student’s sector and/or provider of choice until the competition closes. ENZ will also profile quality entries and the winning Korean students through our social media channels in January and beyond the competition.  

    Recently joining the ENZ team is Dahee Sohn, a talented Korean international student skilled in social media, who will be working to boost our ENZ Naver blog and Facebook posts. We’ll be active in these platforms so please follow our posts and make sure you direct your agents to them too.

    ENZ has also provided resources to agents to promote New Zealand – including an open poster artwork they can adapt to include their branding to reach out to potential students. 

  • Agent seminar a success in Taipei

    In November, ENZ hosted an agent seminar in Taipei to provide agents with information on New Zealand education, marketing resources, and updates about the latest policy changes. 

    The event was an opportunity for new and established institutions interested in the Taiwanese market to meet education agents from Taipei, Kaohsiung and other neighbouring cities. The event was well-attended with 19 New Zealand schools, universities and technical institutes and 65 education agents.

    Joyce Hu, Education Marketing Manager of New Zealand Commerce and Industry Office said the attendance was a big step up from 2015.

    “It was great to see an increase in the number of New Zealand institutions and local agents involved this year, and we hope this trend will continue – along with the positive feedback,” Joyce said.

    “Agents were particularly pleased to see the range of institutions that had travelled to Taipei for the event and appreciated the chance to network,” she added.

    Alexandra Grace, ENZ’s Regional Director – Greater China, opened the seminar and provided an update on New Zealand's education strengths and proof points.

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    DynaSpeak meeting with an agent

    This was followed by Deputy Director of the New Zealand Commerce and Industry Office, Tupe Solomon-Tanoa’i, discussing the importance of the education relationship between Taiwan and New Zealand, and the potential to increase student flows. Immigration Manager – Bangkok, Harun Samuel, then gave a presentation on student visa timelines, approval rates and pathways.

    To ensure each institute met with every agent, ENZ arranged a speed dating session, followed by a networking dinner later that evening for institutional representatives to mingle with the Taiwanese agents. 

    In organising the event, ENZ had two helpers in Prime Minister Scholarship for Asia winners Anne-Sophie Shogimen and Eva Laurenson, two Kiwi students currently studying in Taiwan.

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    From left: Rachel Brandon, ENZ International Event Coordinator; Harun Samuel, Immigration Manager Bangkok; Anne-Sophie Shogimen, PMSA winner and event helper; Alexandra Grace, Regional Director – Greater China, Education New Zealand; Joyce Hu, Education Marketing Manager of New Zealand Commerce and Industry Office; Felix Ye, Education Manager, Southern, Western China & Hong Kong, Macau; Eva Laurenson, PMSA winner and event helper.

  • Scholarship update

    The team has also launched a new online application process for the different scholarships on offer, Community Force. Applicants simply create a username and login, select the relevant award(s), complete the form and submit.

    Visit the Study New Zealand and Education New Zealand scholarship pages to read about the scholarship programmes and find application links.

    Outbound scholarships

    Round one of the Prime Minister’s Scholarship for Asia (PMSA) 2016/17 and the inaugural round of the Prime Minister’s Scholarship for Latin America (PMSLA) 2016/17 have closed, and the recipients have been officially announced by new Tertiary Education, Skills and Employment Minister, Paul Goldsmith.

    The purpose of these scholarships is to build lasting trade, economic and people-to-people connections between New Zealand and Latin America, and New Zealand and Asia.

    The awardees come from New Zealand universities, institutes of technology, polytechnics and private training establishments. They will have the opportunity to study, carry out an internship, or conduct research at top institutions throughout Asia and Latin America.

    Applications are now open for the next PMSA and PMSLA round. Applications for PMSA close 30 March 2017, while the PMSLA close 30 April 2017. 

    Please note: There has been a revision to the citizenship eligibility criteria for PMSA and PMSLA. Applicants must now be New Zealand citizens or permanent resident visa holders (no longer permanent resident visa holders of 2+ years).

    Inbound scholarships 

    The Generation Study Abroad (GSA) Excellence and Travel Award recipients are in the process of being finalised, with a further announcement to be made in January.

    ENZ has partnered with eight New Zealand universities and 10 institutes of technology and polytechnics to offer the GSA awards, with the aim to support the Institute of International Education’s GSA initiative to double the number of US students who study abroad.

    The GSA awards will also help attract US students to study in New Zealand. Along with ENZ’s Kiwi Ambassadors who blog and post on Instagram, GSA awardees will become Kiwi SnapChat Ambassadors, promoting study in New Zealand using social media – a first for ENZ in the US market.

    Also underway is the selection process for the inaugural New Zealand Excellence Awards (NZEA) developed for Indian students to experience New Zealand excellence in the fields of business, fashion, and STEM-related programmes. More details on the scholarship will be provided in the New Year. 

  • Student visa approval rates for 2016 and Rule 18

    The student visa approval rates are used to determine what evidence of English language ability an education provider can accept when enrolling a first-time international student. Students from a country with a student visa approval rate of less than 80 per cent have fewer options for evidencing their English language ability.

    The 2016 approval rates show that some countries’ rates have shifted. Where a country has changed to above or below 80 per cent, the evidence of English language ability that an education provider can accept will change from 24 February 2017 (one month after the approval rates were published by Immigration New Zealand). Education providers have until this date to adjust their enrolment policies. This requirement is set out in Rule 18 of the New Zealand Qualification Authority’s New Zealand Qualifications Framework Programme Approval and Accreditation Rules.

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