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New Code of pastoral care for domestic tertiary students in 2020
The Code means there will be a consistent approach to the welfare, safety and wellbeing and pastoral care of domestic tertiary students.
This follows the Government passing new legislation (the Education (Pastoral Care) Amendment Act) and releasing details of an interim Code of Practice setting out the Government’s expectations of tertiary providers.
The interim domestic tertiary code will be in place from 1 January 2020. It sets out a general duty of pastoral care that tertiary education providers have for domestic tertiary students, and specific requirements for providers that offer student accommodation. All tertiary education providers are expected to comply with the Code.
International students already have a high level of pastoral care and support in place as set out in the Code of Practice for pastoral care of international students which includes safety, wellbeing and accommodation.
International students are also supported by the International Students Wellbeing Strategy, which ensures government agencies work together to support international students to feel safe, well and welcome in New Zealand.
In relation to student accommodation, tertiary education providers will be required to support the safety and wellbeing of students and improve the consistency of standards in student accommodation.
From next year, the interim code introduces offences and penalties for serious breaches that will apply to providers and signatories to the Code for international students, including schools.
There are no changes for international students as they continue to be well covered under the Code of Practice for pastoral care of international students.
The Government will work with the sector in 2020 to develop a permanent on-going Code of Practice for 2021 and beyond. This will provide an opportunity to consider any improvements to pastoral care for international students to be introduced for 2021.
Further information:
The Code of Practice for the pastoral care of domestic tertiary students
More information on the Ministry of Education website
The Education (Pastoral Care of International Students) Code of Practice 2016 is administered by NZQA who can, with the Minister’s permission, delegate administration functions to Universities NZ.
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Updated timeframe for the re-opening of New Zealand's borders
Note: The information in this story was correct at the time of publication, however, some steps in New Zealand's border reopening plan have now been brought forward. Click here to check the current border reopening steps.
“To slow the rapid spread we have seen overseas, we are pushing out the start of non-MIQ travel until the end of February 2022”, COVID-19 Response Minister Chris Hipkins said.
You can read the full announcement from the Government here.
The Government has not yet announced the date from which any specific group of foreign nationals, such as international students, will be able to travel to New Zealand or apply for visas to do so.
Until then, New Zealand’s current border settings will remain in place. Most people outside New Zealand cannot apply for a visa unless they have a border exception. There are limited border exceptions for international students.
New Zealand suspended most offshore visa applications from August 2020 and that suspension currently extends to August 2022. The Government may decide to lift the suspension, in whole or in part, before August 2022 – in line with its decisions on the stages of the border re-opening.
It is Education New Zealand’s view that it is better for international students, education providers and agents to wait for certainty on border entry conditions before making new plans or commitments to students.
At this stage, in most cases, if international students who are now in New Zealand leave, they will not be able to return to the country for the start of the 2022 academic year. They will need to wait to apply for visas and to travel to New Zealand until the dates the Government sets for them to do so.
At Education New Zealand we understand how much international students and education providers have been through during the COVID-19 pandemic. We will keep students and providers up to date with the Government’s decisions as they are announced.
We are looking forward to welcoming international students back to New Zealand.
More information
Find out more about visas from Immigration New Zealand if:
- You want to enter New Zealand
- You want to study in New Zealand
- You are a student visa holder already in New Zealand.
Find out more about New Zealand’s response to COVID-19:
- Official government Covid-19 website
- International travel and transit
- Information for international students on NauMai NZ
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Supporting your international students
Through our NauMai NZ resource, ENZ is continuing to provide up-to-date information and advice especially for international students. We encourage and welcome all international students in New Zealand to join NauMai NZ.
COVID-19 testing
COVID-19 related care – including diagnosis, testing and treatment – is provided free of charge to anyone who requires it, including international students. This is irrespective of citizenship, visa status, nationality, NHI number or level of medical insurance coverage. See more information on free COVID-19 testing.
Some countries require travellers to confirm a negative COVID-19 test before they leave New Zealand. If your student is in this situation and requires a test prior to departure, they can organise this through Healthline or their GP, but they will need to pay for it. See questions and answers on pre-departure COVID-19 testing.
covid19.govt.nz has help and advice in several different languages, including simplified Chinese, Hindi and Korean.
Financial support
This is a really difficult time for a lot of people financially, including some international students.
The Assistance to Foreign Nationals Impacted by COVID-19 Programme opened on 1 July 2020. Any foreign national in New Zealand – including international students – may apply for this support if they are experiencing temporary hardship due to the effects of COVID-19.
If they are eligible, students will receive support to help them meet basic needs like rent, electricity, food and clothing. Each applicant’s circumstances will be considered at an individual level to ensure support reaches those who need it most. Eligibility is established through a series of checks on visa and employment status, savings, outstanding debts and alternative sources of income or in-kind support.
If you know of a student who is in need of temporary hardship support, please encourage them to apply at this link: https://foreignnationals.services.govt.nz/
There may be opportunities for people, including international students, who are in extreme hardship to return home through the Foreign Nationals Programme. If you know of a student who wants to return home but can’t afford the flights, then please encourage them to apply to the Programme for this additional assistance.
If they require assistance with translation support or have questions about criteria and eligibility, they can call 0800 RED CROSS and ask to speak with the Visitor Care Manaaki Manuhiri team.
Visas
Ongoing border closures and travel disruption around the world are making it challenging (and in some cases impossible) for students to return home. If you have international students whose visa is due to expire in the next few months and they are unable to leave New Zealand on the date originally planned, then please make sure they have applied for a new visa.
If they do not apply for a new visa before their current visa expires, they will become unlawful and this will affect any future travel plans. Students also have the option of applying for the COVID-19 short-term visitor visa.
Embassy and consular assistance
If you have an international student in hardship and their situation is not likely to improve in the medium to long term, then they are advised to consider all their options, including returning home.
Students should contact their home country embassy in New Zealand for up-to-date information and advice on travel information or special requirements when returning home, such as medical certificates or quarantine arrangements. Read more information on embassies and consulates.
Thank you for your ongoing support of international students in New Zealand and for sharing this information with them.
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From the CE: Holiday greetings!
Education providers and agents, other NZ Inc agencies, and our own passionate and committed international teams, enabled New Zealand to retain an active presence in our key partner countries while the borders were closed – creating online events and promotions, finding innovative ways to enable students who were caught overseas to continue their studies online, and working hard to sustain and develop vital relationships. At the same time, we worked with you to look after international students remaining in New Zealand, and to enable selected students to travel here through the cohort processes.
Reduced restrictions in some countries created some very useful opportunities for travel and direct personal engagement in the first half of the year.
New Zealand’s successful participation at NAFSA in the United States at the end of May was a major highlight – it included a high profile role for Education Minister Chris Hipkins, the launch of Te Pūkenga’s international strategy as well as participation by all eight of New Zealand’s universities, and the launch of the sector’s new global marketing campaign, I AM NEW.
This award-winning campaign, which showcases unique aspects of a New Zealand education, has so far achieved a total reach of 184 million people – generating 52.7 million engagements across Facebook, TikTok, YouTube, Instagram, WeChat, Weibo and Bilibil, attracting a high level of interest at offshore events and positive media coverage.
Minister Hipkins’ visit to NAFSA was the start of an education-focussed trip to the United States, Brazil and Chile. The value of this first trip and the ones that followed later in the year cannot be overstated – they have sent a strong message that New Zealand is open for business and ready to welcome international students once again. Subsequent visits to Asia by Prime Minister Jacinda Ardern and by Minister Hipkins again included meetings with key politicians, officials, education providers, agents, alumni and other stakeholders, and gained significant media coverage in the region.
Over recent months we’ve seen a steady increase in the number of international students here. New Zealanders also have the opportunity to experience international education in Asia and Latin America once again, with the resumption of the Prime Minister’s Scholarships.
These have been welcome developments, but there is still a way to go to rebuild student numbers enrolling with institutions in New Zealand. It’s also increasingly clear that the long-term future of international education needs to be much broader than student mobility. Education New Zealand Manapou ki te Ao was already working with the sector on innovation pre-Covid, and the pandemic has highlighted the importance of this diversification work, to support greater resilience and long-term sustainability. The refreshed New Zealand International Education Strategy 2022-30 and the 2020 Strategic Recovery Plan for International Education have set the framework for our work in this area during the year.
Finally, as we head towards the holiday break, I’d like to thank everyone for your support this year. I look forward to working with you again in 2023 to rebuild an international education sector that is sustainable, resilient, and innovative, and of high value for students, providers, and all of New Zealand.
Ehara taku toa i te toa takitahi engari he toa takitini - It is not the strength of one person alone, but the strength of many that contribute to our success.
Grant McPherson
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Around the world in five
Chile
Māori and Mapuche concert at UAHC
China
Build a strong security line during study abroad-China Overseas Chinese Network
India
University Of Auckland: University Earns Double Top Ranking for Sustainability
University of Waikato Announces Scholarships Worth NZ$ 500K for Indian Students
Indonesia
New Zealand Education Minister shares tips when facing the pressures of studying abroad
Third Year, KIWI Challenge 2022 Entrepreneurial Competition is back
South Korea
Right time to elevate New Zealand-Korea educational partnership: minister
Thailand
New Zealand Education Guidance with Scholarships Free Registration 5 Nov 2022
United States
Outbound US study abroad down 91%
Viet Nam
PM Ardern meets Prime Minister of Viet Nam for Prime Ministers’ Summit
More learning opportunities for students with New Zealand Schools
Vietnam, New Zealand Agreed to Expand Cooperation
Nearly 1,000 students participated in the New Zealand Education Fair 2022
ENZ: Connection through education
How has New Zealand's advanced education changed young people?
Things I wish I knew before studying in New Zealand
International
Agents: demand set to ‘exceed’ pre-pandemic level
Immigrants and international students boost exports
It is a wonderful time to be international students
Australian visa grants to Indian subcontinent students plummet
Survey shows growth in climate-related university courses
New Zealand
International student opens up on loneliness of studying in NZ
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Government announces International Education Going for Growth Plan
The Plan outlines an objective to double the international education sector’s economic contribution by 2034. This target has been set at $7.2 billion.
In the short term, the Plan will have Education New Zealand (ENZ) focus its promotional efforts on markets with the highest potential for growth while continuing to maintain New Zealand’s strong presence and reputation for high-quality education in other markets.
ENZ Chief Executive Amanda Malu says New Zealand reaps a broad range of economic, social and cultural benefits from having international students in our classrooms and communities.
“A New Zealand education experience transforms lives, creating lifelong connections between students and Aotearoa. International education fuels innovation, boosts our economy, creates business opportunities, and delivers essential cross-cultural skills for a more connected world. The International Education Going for Growth Plan brings to life a vision to grow New Zealand as the destination of choice for international students,” Ms Malu said.
The plan to grow the international student sector has three objectives:
1. raise awareness of New Zealand as a study destination from 40% in 2024, to 42% in 2027 and 44% by 2034.
2. grow student enrolments from 83,400 in 2024 to 105,000 in 2027 and 119,000 by 2034.
3. increase the proportion of prospective students rating NZ among their top three choices of study destination from 18% in 2024 to 20% in 2027 and 22% in 2034.
In November 2025, in-study work rights will increase from 20 to 25 hours per week for eligible student visa holders and in-study work rights will be extended to all tertiary students in approved exchange or Study Abroad programmes, including programmes one-semester long.
The Ministry of Business, Innovation and Employment (MBIE) will progress work on medium-term immigration actions under the Plan - design of a new short duration visa for some sub-degree qualifications not eligible for post-study work rights and ways to make it easier for students to apply for multi-year visas. MBIE will seek input and views from key stakeholders to inform the development of this work.
You can view the International Education Going for Growth Plan document here.
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Around the world in five
India
Foreign Minister Nanaia Mahuta off to India to promote education, trade, tourism
New Zealand Foreign Minister Hon Nanaia Mahuta is currently in India promoting New Zealand’s education, trade, and tourism interests.
The United Kingdom
From celebration to despair over international students
As demand soars for international education in England, reports of changes to post study work rights for international students is causing concern for the education sector.
International
Industry leaders share their 2023 international education predictions
Education New Zealand Manapou ki te Ao Chief Executive Grant McPherson shared his 2023 goals and predictions for key international education trends alongside other leaders in the sector.
Nepal seeking to become international education hub
Nepal is vying to become a hub for international education, according to the Minister of education Shishir Khanal.
New Zealand
Chinese students rush to return to New Zealand campuses after distance study crackdown
China has reversed its temporary rule allowing foreign universities to deliver online courses to students within China, thousands of students are expected to arrive in New Zealand quickly for semester one of the year.
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Around the world in five
The United States
The USA’s higher education section reached a new benchmark of 1.17 million international students in the 2024/25 academic year driven by a surge in OPT participants, according to the latest Open Doors research, although a snapshot report on enrolments in the current year flags a decline in new students amid visa delays and policy changes.
United Kingdom
As the UK prepares for the Graduate Route to be shortened from two years to 18 months, London’s business leaders have had their say on international graduates in the workforce, with 90% showing support.
North America
Canadian and American universities are struggling amidst government policies meant to curb immigration and/or international student numbers. Meanwhile, Asian and European institutions are gaining market share of international student enrolments.
India
Institutions that adapt to India’s new student mindset will lead the next decade of international education growth, says Landmark Global Learning.
Asia
As Asian economies rise to global leadership, upwardly mobile young populations driven by unprecedented aspirations are increasingly open to non-traditional educational pathways. These pathways include micro-credentials, with countries such as India, the Philippines, Singapore and Thailand leading the way in redesigning higher education structures.
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Wellington International Students Excellence Awards showcase the value of international education
Established in 2016, the Wellington International Student Excellence Awards, held by WellingtonNZ, recognise high-achieving international students based in the Wellington region.
Awardees included Academic Excellence Award winner and Whitireia NZ/WelTec student Matthew Hitchener from England, who was honoured for his project introducing pelvic binders to paramedic services in Wellington. Pelvic binders are commonly used overseas to compress the pelvis to prevent bleeding in those with a pelvic fracture. After a successful trial on a LifeFlight helicopter, the binders will soon be launched on all Wellington Free Ambulances.
WellingtonNZ Workforce and Business Growth Manager, Matt Carrere, says the awards show both what the Wellington region can offer international students, as well as the vast contribution students make to the region in return.
“Wellington is an interconnected, social and diverse region where international students learn and thrive. It’s unsurprising that many choose to remain here after their studies to pursue a career.”
The awards also recognised individuals and organisations that work to welcome international students to the region.
PhD candidate at Victoria University of Wellington, Anna-Marie White, received the Internationalisation Award – Domestic Student for organising regular PhD writing workshops (or ‘bootcamps’) with international students.
She was nominated by a group of PhD candidates from around the world, who said: “Anna has expressed her manaakitanga to her international friends and has increased our feeling of home, our love of New Zealand, and our passion for our research. Bootcamp will always be the highlight of our PhD studies, and Anna is a member of the Wellington community that you can be incredibly proud of.”
This year’s Internationalisation Workplace Award went to Wellington tech company MarginFuel for offering employment and internships to 20 international students and graduates.
“MarginFuel offers the students opportunities to further their careers, and in return we have found the students are intelligent, hard-working and add a rich layer to our team culture,” CEO Andrew Pascoe says. “New hires especially comment on how culturally diverse we are, and how this adds so much to the organisation.”
For the full list of winners, visit the WellingtonNZ website.
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From the CE: Farewell to 2020
2020 has been both the longest and shortest year of my life. It seems like no time ago we were discussing how we could get large numbers of students into New Zealand in time for semester one. Then we were in the midst of a global pandemic.
New Zealand study providers have been admirable in their response. I applaud the way they have ensured that international students in their care have had the information, care and support they needed, especially through lockdown.
Universities, schools and polytechnics, English language schools and private training providers have all moved incredibly quickly. Lectures, classes and assessments were moved online almost overnight.
We heard of fantastic stories of staff members going above and beyond, like that of assistant principal of Havelock North High School, Jamie Kitchin. Jamie opened his home to student Lucas, who arrived in the country just in time for the first term of the year.
In addition, providers and their peak bodies have been a key part of a sector-wide approach – made up of student associations, private and public providers, government agencies and not-for-profit organisations – to respond to the strategic, operational, and pastoral care issues we have faced. Hours have been spent together on Zoom discussing pragmatic responses, like the $1 million Student Hardship Fund and the pastoral care issues around repatriating international students.
I also want to acknowledge education agents both offshore and onshore, who have been instrumental in supporting students and their families and ensuring they were safe and well.
The challenges of 2020 have demonstrated the high calibre of international education in New Zealand.
At Education New Zealand, we also had to rip up our plans for the year and start again.
The 2018 New Zealand International Education Strategy had signalled that change was needed and the sector had to become more sustainable and diverse. The pandemic has accelerated that.
Now, we are guided not only by the strategy, but by the Recovery Plan for international education, with a focus on keeping the New Zealand education brand alive, seeding innovation within the sector, strengthening the system and building on our international relationships.
To date, the most advanced workstream within the plan is the retention of students. You can read about that elsewhere in this issue of E-News.
Elsewhere, ENZ teams around the globe have been engaging with our offshore stakeholders through virtual events, seminars and workshops in support of our new work plan. While travel remains restricted, we’ve found that maintaining those person-to-person relationships are more important than ever.
We’ve launched two brand campaigns (in the UK, Indonesia, Vietnam and China), to keep New Zealand alive in hearts and minds of prospective students. These campaigns have been our most successful to date. The third campaign, Tū Ngātahi, calls on New Zealanders to support international students currently in the country.
And that’s only the beginning. I would like to echo the Minister in saying that we hope to see increased strength, resilience and innovation within international education going into 2021. The international education sector will not only weather this storm, but build back stronger.
Make sure you take time out to enjoy with your family and friends. See you in the new year.
Ehara taku toa I te toa takitahi, engari he toa takitini.
My strength is not that of a single warrior but that of many.
Ngā mihi,
Grant McPherson
Chief Executive Education New Zealand Manapou ki te Ao
