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  • Te oranga me te haumaru ākonga: tertiary student safety and wellbeing – consultation now open

    The Ministry of Education (MoE) has today opened consultation on a proposed code of pastoral care for the safety and wellbeing of all tertiary learners, and is asking for your feedback. It proposes a new disputes resolution scheme for domestic tertiary students, and law changes to clarify tertiary organisations’ responsibilities to learners.

    Education New Zealand Manapou ki te Ao (ENZ) encourages the broader tertiary sector including our partners, agents and stakeholders both onshore and offshore, to take part in the consultation process and to share their feedback with MoE. Submissions are due by midnight 21 May, with the new code implemented from 1 January 2022.

    The proposed Code, led by MoE and administered by NZQA, clarifies the shared responsibilities government, tertiary education providers, whānau and the wider community have for learners’ wellbeing and safety. It draws on the interim Code for domestic tertiary students and the pastoral care code for international students. The proposed changes address inequalities and strengthen support for Māori learners and whānau to achieve their education aspirations.

     

    About the proposed changes

    • An on-going code of pastoral care for all tertiary and international students will be developed this year for implementation from 1 January 2022.
    • Simplifying the current situation, the proposed code will apply to all domestic and international students in tertiary education, regardless of whether they are full-time, part-time, in apprenticeships or employment, learning on-campus or on-line.
    • There are no substantial changes proposed to the requirements for schools enrolling international students.
    • A proposed dispute resolution scheme for domestic tertiary learners and providers to settle contractual or financial disputes that are unable to be resolved using provider or sector complaints processes is being developed in parallel with the new code.
    • Disputes can have big educational, financial and emotional impacts on learners and their whānau. A stronger dispute resolution scheme will help resolve issues and make the tertiary education system fairer and more accessible for everyone.
    • Supporting the proposed changes are a set of proposed law changes that will make sure the new code and dispute resolution scheme are supported by legislation and fit for purpose. They will make sure the code and dispute resolution scheme consistently focus on learner wellbeing and safety, and make it easier for providers to implement the code.
    • The new code and dispute resolution scheme will be implemented in 2022.

     

    About the consultation

    • Consultation is open 7 April – 21 May.
    • Everyone’s views are invited, especially students, whānau, communities, the broader tertiary sector including our partners, agents and stakeholders and those working or volunteering in the tertiary and international education sector.
    • MoE is seeking feedback on the proposed code for the wellbeing and safety of all tertiary and international learners, a new dispute resolution scheme for domestic tertiary learners, and proposed legislative changes to clarify and streamline providers’ responsibilities to learners.
    • The Education and Training Act 2020 requires the Minister to consult before issuing a code. The Ministry has launched this consultation on behalf of the Minister.
    • Learn more about the consultation and have your say on the Kōrero Mātauranga website. Te oranga me te haumaru ākonga | Learner wellbeing and safety.

     

    Interim code changes

    • On Wednesday, 31 March 2021, the Minister issued minor and technical changes to the interim code. These include updating the expiry date of the interim code and references to the Education and Training Act 2020, and being clearer about what the Code Administrator must do if it uses powers to enter student accommodation (clause 33).
    • Tertiary providers don’t need to do anything differently, and NZQA will ensure that it meets the new requirements. You can view the updated Education (Pastoral Care of Domestic Tertiary Students) Code of Practice
    • These changes follow from Parliamentary review of the interim code by the Regulations Review Committee.

  • NZISA talks student mental health and wellbeing

    Held at Victoria University of Wellington, the conference theme was International Student Mental Health and Wellbeing.

    Mayor of Wellington, Justin Lester, welcomed delegates, followed by presentations from academics, health professionals and government agencies working with international students. A student panel discussion wrapped up the morning.

    NZISA President, Lukas Kristen, said the theme was chosen in response to a growing awareness of the need for international student support services.

    “While mental health and wellbeing is an issue in domestic student communities, it is amplified in international student communities due to the separation from family and friends, cultural differences and the lack of culturally trained practitioners.

    “The biggest achievement of the conference was that student leaders in attendance are now better informed about where to get help. The workshops really highlighted that help is out there and how impactful it can be.”

    Presentations included a plenary on student leadership by Professor Shanton Chang, University of Melbourne, as well as a session on sexuality and diversity.  Patrick Au from the Auckland District Health Board delivered an engaging session about building mental health resiliency, and Dr Cathy Stephenson, a General Practitioner at Victoria University, spoke about supporting international student mental wellbeing. 

    This inaugural conference was, in part, made possible by funding the NZISA received in the International Student Wellbeing Strategy 2017 funding round.

    Student panel 5

  • Health and wellbeing resources for international students and staff working with international students

    These resources can complement your own health and wellbeing resources for students and staff.

    NauMai NZ has a range of health and wellbeing advice and information including:

    The NauMai NZ WeChat mini programme provides the same information in Chinese.

    Study In New Zealand health and wellbeing Instagram Live sessions. Hear from international students and subject experts as they share their advice and experience:

    SIEBA’s resources for mental health and wellbeing. Find information, advice, downloadable resources and links off to expert sites.

    Asian Family Services’ Project Connect; Health, wellbeing and safety resources.

  • Christchurch highlights regional education pathways

    Attracting more international students to come to Canterbury for secondary school study and stay on for tertiary studies has been the key focus of a nine-month project by ChristchurchNZ and Christchurch Educated, with support from Education New Zealand Manapou ki te Ao. 

    A series of education and career planning resources has been produced for school staff to help guide students along their study pathways. These resources, which are available as web pages, a downloadable pdf, and as printed booklets and activities, host important information and advice about tertiary study, while showcasing the three high-calibre public tertiary institutions in Christchurch. The response has been enthusiastic and International Directors at Canterbury secondary schools say they are already being used successfully to support current international students.  

    “I used the resources with my Year 11s the other day. It was an outstanding exercise. I used the planner and had them all so focused,” says Colleen Steyn, Director of Middleton Grange School's International College. 

    Video case studies are another essential marketing component of the study pathway project. The stories feature three young Chinese students talking about their education journeys, and why they love living and studying in Christchurch.  All three moved to the city in their mid-teens and discovered the Kiwi lifestyle and culture was the right fit for them.   

    Caroline Su has discovered a career in construction

    Caroline Su spoke little English when she arrived as a 15-year-old, nine years ago, and now she is helping Christchurch grow, through an exciting new role focussed on commercial renovation.   

    “The construction industry probably wouldn’t have been a possible pathway for me if I had stayed in China. The more self-directed style of learning here let me change my major when I discovered I wanted to be in construction. I wouldn’t have done that in China,” Caroline says.  

    Stella Liu is loving life and her teaching career in Christchurch

    Quan Zhou is studying for an agricultural science degree

    Stella Liu followed her passion as an early childhood teacher in Christchurch, while Quan Zhou is in his second year studying towards a Bachelor of Agricultural Science at Lincoln University. He is looking forward to starting his career and with Canterbury’s strong agritech sector, Quan is confident this will lead to a wide range of career options. 

    The project also launched an initiative to further strengthen relationships between tertiary providers Ara Institute of Canterbury, Lincoln University, and the University of Canterbury.  Each hosted a familiarisation event for international school staff and included an opportunity to meet with alumni and current students. The well-attended events received positive feedback and were a valuable experience for schools as well as the tertiary providers. 

    Stefi Porter, International Education Partnership Manager at ChristchurchNZ, says the project has opened doors to new conversations and collaboration between Christchurch Educated providers. 

    “This project has been a great opportunity to work together as a region to build back up after the challenges of the last two years.”  

    The project complements the strong Christchurch Educated community and will support the sector to build back collaboratively and more sustainably. 

  • New research shows New Zealand is a top‑three study choice for international students

    The latest Global Brand Health and Awareness Survey found that 22 percent of prospective international students now place New Zealand in their top three study destinations, achieving the target set out for 2034 in the Government’s International Education Going for Growth Plan, nearly a decade early.

    ENZ’s key focus is to bring New Zealand’s education brand to life internationally, highlighting the factors that most influence student choice, high‑quality providers, great student experiences, and strong graduate outcomes.

    ENZ Acting Chief Executive Dr Linda Sissons said the findings show New Zealand is increasingly being seriously considered, not just recognised.

    “This research shows New Zealand is firmly positioned alongside established global study destinations,” Dr Sissons said.

    “What matters most is preference – a strong signal of intent – and we are seeing that grow across a wider range of markets.”

    The survey expands brand tracking beyond the traditional “Big Four” markets, including the United States, United Kingdom, Australia and Canada to a broader group of 11 global study markets, offering a clearer picture of New Zealand’s competitive position.

    Across these markets, preference for New Zealand is growing across its priority markets, supporting a more diversified and resilient approach to growth.

    Awareness of New Zealand as a study destination is high at 79 percent across key source markets, on par with leading European and Asian destinations.

    Dr Sissons said while awareness is an important foundation, preference is a stronger signal of genuine student intent.

    “Awareness of New Zealand has been consistently strong. What’s particularly encouraging is seeing more students now move beyond awareness to actively considering and showing a preference for study in New Zealand,” she said.

    The findings, which build on strong growth in New Zealand’s international student enrolments in 2025, excellent student experience results and strong public support for international education, will also inform ENZ’s 2026-27 market planning and investment decisions.

    The full 2025 Global Brand Health and Awareness Survey will be published on ENZ’s IntelliLab, alongside market‑specific insights and a sector briefing.

    For further information: 

    Sai Raje | Senior Communications Advisor, Education New Zealand Manapou ki te Ao 
    sai.raje@enz.govt.nz | +64 21 479 649 


    About Education New Zealand Manapou ki te Ao 

    Education New Zealand Manapou ki te Ao (ENZ) is the government agency dedicated to helping New Zealand realise the social, cultural, and economic benefits of international education. Our role is to promote New Zealand as a high-quality education destination offering excellent education and student experiences.

    With approximately 85 staff in 13 locations around the world, ENZ works closely with New Zealand’s diverse education sector which includes schools, English language providers, Private Training Establishments, Institutes of Technology and Polytechnics (New Zealand Institute of Skills and Technology Te Pūkenga), and universities.

    Internationally, we work with a range of education stakeholders, including government agencies and education providers to identify and encourage sustainable growth opportunities for New Zealand’s education sector.

  • Hawke's Bay pilots regional approach

    This follows the development of an international education growth strategy for the region and is expected to achieve growth in the value of international students in the region – up to 25 percent by mid-2017.

    ENZ Business Development Manager Mary Camp says, “The pilot is part of ENZ’s Regional Partnership Programme, and will deliver key outcomes from the strategic roadmaps developed by the international education industry in 2014. ENZ is committed to supporting the development and growth of international education in the regions of New Zealand.”

    The funding is being used to create a role to implement the Hawkes Bay International Education Strategy.  Stephanie Kennard has recently been appointed to that role, working alongside Vicki Berkahn who has led the project through the initial stages.  Stephanie says, “The Education Hawke’s Bay initiative will provide schools and institutions alike with the ability to collaborate and create real growth.  I am looking forward to working alongside the members and the fantastic institutions they represent.”

    The first phase of the pilot will deliver activities including a Japanese agent tour, market research, the translation of marketing material and the set-up of a revenue monitoring framework. It will also scope the development of shared services such as management of value-added homestay packages and adventure education experiences.

    Hastings District Council has taken a strong leadership role. Economic and Social Development Manager Steve Breen says, “Progressing the collaborative aspect of regional economic development is something where Hastings District Council can add value.  International student attraction is a key project for our region’s economic development.”

    Education Hawkes Bay anticipates the business model will be self-sustaining by the end of 2017. ENZ will share successful elements of the model in other regions.

  • Latin America a focus

    The education opportunities for New Zealand in the nation of 46 million were highlighted in the Embassy announcement, which came as the Government outlined an update on their trade strategy yesterday.

    Broadening New Zealand’s export markets in South America and South East Asia was a key theme of the update of the Business Growth Agenda (BGA) 2015/16.

    The BGA is a programme of work that supports the growth of New Zealand businesses by delivering initiatives and policy reforms that help create a more productive and competitive economy. The BGA focuses on six key “ingredients” businesses need to grow: Export markets, innovation, infrastructure, skilled and safe workplaces, natural resources, and capital. Each of these has its own programme of work. 

    International education is seen as a key pillar in the ‘Export Markets’ work stream in the BGA and the action points for the sector are:

    • Expanding the Prime Minister’s Scholarships to Asia to include Prime Minister’s Scholarships to Latin America.

    • Using the International Education Growth Fund to support the growth of revenue from education and training delivered offshore.

    • Expanding the Education New Zealand Regional Partnership Programme to accelerate the growth of international education regionally.

    • Leveraging international alumni linkages to lift the skills of our international workforce in the public and private sector.

    • Reviewing ENZ to ensure it continues to be fit for purpose and is well placed to achieve the international education industry’s medium-term goals.

    Follow this link to download copies of the Business Growth Agenda: Towards 2025 reports.

  • ISANA’s guide to pastoral care success

    ISANA NZ President Lesley McDonald says the breakout sessions will equip attendees with strategies, tools and resources to enhance student support at their institutions.

    “Our breakout stream takes an evidence-driven approach to help providers develop strategies and inform investment in student support services,” says Lesley.

    “The sessions will help delegates achieve the outcomes of the Code of Practice, while keeping the student voice at the centre of everything we do.”

    The breakout sessions span international student services, advocacy, teaching and learning, and policy development, and suggest ways in which New Zealand can improve support for international students while they live and study here. 

    Highlights include workshops on supporting international student transitions, developing effective pastoral care programmes with your local community, and preparing for critical incidents.

    Other features include Distinguished Professor Paul Spoonley talking about the possible effects of international demographic trends on the flow of students to New Zealand. An ISANA panel will also explore how individuals can be agents of change in their institutions to effect internationalisation goals, including by promoting the adoption of intercultural competencies.

    ENZ has partnered with ISANA New Zealand to deliver the breakout stream at conference, with a specific focus on student experience. Find out more at www.nziec.co.nz.

  • Welcoming students and tourists to New Zealand as China re-opens borders

    The successful local engagement – which was held both in person and via live stream – had nearly 60 school principals and educators attending in person and attracted more than 21,000 views (you can watch the presentation in Chinese language here). 

    The study tour forum was a part of the 2022 Redefine Asian International Schools and Education Conference (RAISE) in Guangzhou (postponed from December 2022 due to COVID outbreak). The RAISE Conference attracted 500 senior school leaders and teachers from more than 200 bilingual and international schools to discuss together the future of the international education in China.  

    The forum saw ENZ’s Senior Market Development Manager – Greater China, Felix Ye present an overview of New Zealand education for attendees. While Tourism New Zealand’s Strategic Relationship Manager, Alfred Li, and South China Trade Manager, Sandy He, shared an update focused on tourism in New Zealand. 

    Three Auckland-based operators from the education and tourism industry participated virtually and shared their knowledge. Gordon Chang, Founder, Southern Cross Ecotourism & Education Ltd spoke about the New Zealand ecotourism experience they offer their students. Fan Zhou, Director of Go New Zealand International Ltd spoke about how their study tour and short-term study programmes that are designed and developed for New Zealand schools, deliver both fun and education. Lisa Li, General Manager of China Travel Service (NZ) Ltd talked about their offering with over 20 years of award-winning tour services to Chinese customers.   

    ENZ’s Regional Director Greater China, Michael Zhang said marking the first day of China’s borders re-opening with a forum to promote Aotearoa as a study and travel destination was both timely and symbolic.  

    “The removal of quarantine for international arrivals in China has been eagerly anticipated by the education and tourism sectors. This was another example of excellent NZ Inc collaboration – thanks again to the Tourism New Zealand team!  

    “We can now build on the work that NZ Inc and New Zealand providers have done while travel was restricted and step up our engagement with local partners in 2023. Chinese students and travellers are keen to get back out into the world, and we look forward to seeing New Zealand providers back in-market soon”.  

    Redefine Asian International Schools and Education Conference, Guangzhou

  • The regional network – bright partners

    The full-day workshop was a great way to share regional international education developments and aspirations with the network. The programme included speakers from central government agencies such as the Ministry of Business, Innovation and Employment (MBIE) and Tertiary Education Commission (TEC), alongside SIEBA, ICEF as well as presentations from regional representatives.

    Simon Anderson, ChristchurchNZ’s Job Ready Project Manager said the day was highly valuable.

    “I was impressed at the positive and collaborative atmosphere from all participants, leading to meaningful conversation and debate throughout.”

    ENZ Regional Project Manager Sarah Gauthier said the workshop was an effective way to better understand how integral our regions are to supporting better profiling of international education across New Zealand.

    The RPP is a strong promoter and enabler of New Zealand’s variety of regional study locations, “while being the platform from where we engage with real New Zealanders about why and how international education is important to all of our futures,” Sarah said.

    “Our Regional Network works hard to develop and promote their points of difference and service provision to international students – so that students can better understand and choose the location that best suits their identity and ambitions.

     “Our regional partners work closely with their local media and stakeholders to tell compelling student stories and other announcements that help their community to really connect with international education and the benefits it could have for them,” Sarah said.

    Regional initiatives like the ‘work ready’ programmes for international students are key points of difference that can attract the students that can become a region’s future talent force.

    If you haven’t connected with the Regional Network – now’s your chance!

    Head here for more information and details.

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