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Work begins on plan to grow offshore delivery
Education New Zealand is developing an international delivery plan to provide a clear and comprehensive rationale for New Zealand's involvement in the international delivery of education and training. Its findings will be integrated with the International Education Strategy, currently underway.
ENZ Industry Development Manager Adele Bryant said the plan will be comprehensive.
“It will identify and prioritise opportunities, approaches and models that will be competitive and build the best long-term value proposition for New Zealand,” Bryant said.
The Observatory on Borderless Higher Education (OBHE), in partnership with the International Graduate Insight Group (i-graduate) have been selected by ENZ to develop the plan.
OBHE is a higher education think tank with a unique remit focussed on ‘borderless’ education. Richard Garrett, Director of OBHE will lead a team of 8-9 based in the USA, UK, Malaysia, Australia and New Zealand. Some of the team members will be well-known to the New Zealand education sector including Stephen Connelly, Director of GlobalEd Services in Australia and Kyla Steenhart, Director of i-Graduate in New Zealand.
The views of interested education providers will be sought over the next three months. The plan is due to be published in May 2017.
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Massey University promotes ‘borderless' online education
At the launch, Massey Assistant Vice-Chancellor Operations, International and University Registrar, Stuart Morriss spoke of the growing demand for online education and how Massey is well-placed to take advantage of this.
“Many universities provide online programmes to international students, but with Massey’s long history of distance and online learning, we have a strong competitive advantage.”
Massey University’s online education currently offers 45 degrees with 115 programmes. With no contact course requirements, students can complete these studies from anywhere in the world.
Massey University Worldwide General Manager Rob Stevens said this is a solid foundation, but there is room to grow.
“We already have a sizable offshore student body – some 9,000 overseas-based students use our distance programmes, and this number has been reached only through word of mouth! We now want to step things up a notch using a range of offshore promotions,” Stevens said.
Over the last few months, Massey has undertaken some preliminary online digital promotions as part of a ‘soft-launch’. In key markets, Massey’s website traffic has increased such as Malaysia (up 184%) and Singapore (up 70%).
ENZ’s Marketing and Strategic Relations Manager – Malaysia, Jane Goh attended the Singapore launch, and said Massey’s announcement reflects a wider shift in international education to go online.
“Not all international students are able to go abroad, for a variety of circumstances. Because of this, education providers are starting to ensure that students can study online, allowing them to enjoy the high-quality New Zealand education experience from anywhere in the world,” Goh said.
Attendees at the Massey University launch at the New Zealand High Commissioner's residence in Singapore
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iStudent Complaints update
The iStudent Complaints scheme was set up by the Government to resolve contractual and financial disputes between international students and their education providers. It replaced the International Education Appeal Authority (IEAA).
All 16 complaints to date have involved Private Training Establishments (PTEs) with the majority referring to providers that are declining course fee refunds after the students withdrew from their study courses. Four cases have been settled, while another two were adjudicated in favour of the education provider. The remaining cases are still going through the resolution process.
iStudent Scheme Director, Derek Pullen, said the small number could indicate there is little cause for dispute or many students are not yet aware of the scheme.
He noted that the scheme has highlighted gaps in providers’ internal complaints processes.
“Under the Education (Pastoral Care of International Students) Code of Practice 2016, providers must ensure they have an effective internal process for addressing grievances, and that international students are informed about the process,” explained Pullen.
“Providers must also make students aware of the iStudent Complaints scheme and other relevant authorities if the student can't access the internal process or is dissatisfied with the outcome.
“Yet many of the providers we’ve dealt with don't have a documented complaints process. We urge all providers to ensure they have a clearly documented, up-to-date and easily accessible complaints process.”
For more information see www.istudent.org.nz.
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Victoria and ACG welcome international students to new pathway programme
The study pathway allows students to enrol in courses at Victoria at different times of the year, offering a range of options to suit students’ academic backgrounds and levels of English.
The programme kicked off last week in Wellington’s CBD near Victoria’s Pipitea campus – allowing the future Victoria students to engage with university services including libraries, health services, recreation centre and learning support systems.
The first intake welcomes some 50 students from Myanmar, China, Taiwan, Indonesia, Japan, Singapore, Nepal and Brazil.
Victoria’s Provost, Professor Wendy Larner said ACG is a highly regarded provider of pre-degree programmes, and Victoria is excited by the potential of the programme.
“International students bring variety and new perspectives to the university environment as well as the greater Wellington community,” she said.
“Approximately 20-30 percent of international students stay in New Zealand at the end of their studies, contributing significantly to the economy, while those who return home often maintain links to New Zealand, acting as influential ambassadors for our country.”
Bryce Pedersen, ACG’s Deputy Principal for the Victoria University programme, said ACG is pleased with the number for the first intake.
“It demonstrates international students’ demand for academic pathway programmes in Wellington,” he said.
Three more student intakes are scheduled in 2017.
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Successful Brazil media famil
Media familiarisation trips are a great way for journalists from our key markets to develop a better understanding of New Zealand’s education system, possible study options, and the experiences of international students.
The journalists received a warm welcome from education providers in Wellington, Canterbury, Hawke's Bay and Auckland – thank you very much to everyone involved. Special thanks also to our regional education partners, especially Brook Pannell (Wellington), Bree Loverich (Canterbury), Steph Kennard (Hawke’s Bay) and Nick Arnott (Auckland).
Sylvia Santos, Maths Tutor at Ara, brought the journalists home-baked Pão de Queijo (Brazilian Cheese Bread)
There were around 3,000 Brazilian students in New Zealand in 2015, and on this trip the journalists met Brazilian students and staff everywhere they went – which was a great way to build relationships and showcase the opportunities for students here.
The famil is a long-term investment in promoting international education – but two very positive articles have already been published by Camila on Exame.com, the online content and news portal of Exame Magazine, which is the largest and most influential business and economy publication in Brazil:
Esta é a cidade da Nova Zelândia mais promissora para engenheiros (This is the most promising city for engineers)
A Nova Zelândia quer atrair mais profissionais de tecnologia (New Zealand wants to attract more technology professionals)
Lyn Garrett, Senior Lecturer and Major Coordinator for Industrial Design at Massey Wellington with Camila and Luiza in the workshop
The new Engineering Core at University of Canterbury displayed a special welcome sign for the group
Julia Kowalski, international student from Brazil, and Charlotte Taurima-Thomas, Head of Māori Students, showing the journalists how to hongi during a powhiri at Taradale High School.
Camila, Luiza, Steph Kennard and Tales prepare for a brief wine tasting at EIT
Luiza chats with Brazilian students Susana do Nascimento and Rene Souza, hosted by ATEED
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International students welcomed to Wellington
Proceedings began with a rousing Kapa Haka performance from Whitirea performing arts students. This was followed by a warm welcome from Wellington Mayor, Justin Lester, who reflected fondly on his time as an international student in both Germany and Japan.
After the formalities, there were lots of fun activities, including giant games, a national dress competition, poi making and the opportunity to take photos in booths or with a life-sized Gandalf.
Local tertiary education providers and tertiary student ambassadors were on-hand to answer questions.
Chinese International student, Raymond Chen, said he loved the event and was enjoying life as a Year 12 student at Scots College.
“We are like brothers at Scots College. And my homestay family in Miramar make me part of their family. We do all sorts of things like going to their friends’ house or camping. I really enjoy being with them.”
Education New Zealand is one of a number of agencies the Wellington Regional Economic Development Agency is working with on the multi-year Wellington International Student Growth Programme (WISGP).
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Kapa Haka and lion dancing welcomes students to Christchurch
Christchurch Educated has run the event since 2014, and this year’s welcome was sponsored by Christchurch City Council, Ara Institute of Canterbury, University of Canterbury, Lincoln University and China Southern Airlines. Nearly 250 students – both international and domestic, new and returning – from the Canterbury region attended, with some accompanied by their homestay families.
Izzie Guo, International Student Experience Coordinator at Christchurch Educated said making students feel welcome is a key factor in creating a good student experience.
“Coming to a new country to study and start a new life can be a very challenging journey for international students,” she said.
“We are grateful that they chose our city as their second home, so it’s our responsibility to make sure they are have a positive experience with us and are well-cared for.”
The theme of the event was “Feel at home in Canterbury”. Students received a traditional Mihi followed by a warm welcome from Christchurch Deputy Mayor Andrew Turner.
The welcome event had food trucks, art demonstrations, games, as well as a range of cultural performances, including kapa haka, Indian bhangra, Chinese lion dancing and live music. Students also had a chance to pick up some Kiwi culture with rugby skills training, poi making and flax weaving.
Sigred Yamit, a University of Canterbury student and event MC said such events are a great way to bring the community together.
“My family and I migrated to New Zealand five years ago, so I can relate to the experience of international students. I wasn't aware that such events existed back then but they’re so important,” she said.
“Meeting people from different cultures broadens your perspective in life, and you get the chance to learn something new from them.”
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New Zealand's growing presence in US study abroad
The Forum on Education Abroad
Held in Seattle, Washington, this year’s conference was an opportunity for New Zealand providers to meet with existing and potential partners in the US, and to participate in professional development sessions on standards in study abroad. The University of Auckland exhibited, and the University of Otago co-presented a session. Representatives from Nelson Marlborough Institute of Technology, University of Canterbury and Victoria University of Wellington also attended as did ENZ’s US Director of Education, Amy Rutherford, and ENZ’s US Field Director, Alanna Dick.
The conference capped off at a luncheon plenary where Shanna Law, a former study abroad student, gave a talk about her year at the University of Otago. Shanna won the ‘Award for Academic Achievement Abroad’ for her research project on geology in Central Otago, which she presented to 1,000 conference attendees.
The Forum on Education Abroad is accepting nominations for next year’s Award for Academic Achievement Abroad. The deadline is 30 August 2017. The next conference will be in March 2018 in Boston, Massachusetts.
The Institute of International Education Best Practices conference
Alanna Dick also represented ENZ at the Institute of International Education (IIE) Best Practices Conference, in Florida, in March. The event showcased the 2017 winners of the IIE Heiskell awards, which acknowledge international partnerships, internationalising campuses and study abroad.
Monash University and Macquarie University were the only non-US award recipients to present their programmes. Awardees were given 15-minute speaking slots at the event, while their institutions were recognised through IIE press releases, a cash prize and an awards ceremony.
As the awards are a great way to showcase the innovative practices on campuses, Alanna hopes to see New Zealand institutions involved in future.
“New Zealand institutions have several innovative initiatives that could fit the Heiskell award categories, including the unique ways they run international partnerships with US institutions to meet the needs of students.
“The awards are self-nominated, and it’s never too early to be thinking about next year’s award selection,” Alanna said.
IIE Heiskell Award applications are due in October 2017. Winners are notified in December, giving ample time to prepare for the conference in March.
Get involved with the IIE
IIE aims to double the number of US students studying abroad by 2020. New Zealand institutions can partner with the IIE by becoming a participating university in the Platform for Education in Emergencies Response programme or hosting a professor or researcher from the Scholarship Rescue Fund.
For more information, contact Alanna: alanna.dick@enz.govt.nz.
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NZIEC and the future of China student recruitment
Mr Zhou Chenggang is president and chief executive officer of New Oriental Education and Technology Group, one of China’s largest student recruitment agencies.
In his keynote address, President Zhou will outline some of the key trends curently shaping student recruitment from China and highlight what the future will have in store for New Zealand international student recruiters.
Alex Grace, ENZ Regional Director for Greater China and North Asia, said, “New Oriental has longstanding partnerships with schools and tertiary institutions across New Zealand. We’re looking forward to hearing President Zhou’s insights on the future of the Chinese student market and implications for New Zealand international education marketers.”
During his more than 30-year career in the education sector, President Zhou has been awarded the Leader in Chinese Educational Enterprise and Outstanding Individual in Education Industry in 2011-2013 awards, and was the 2010 Person of the Year (Tencent, Global News, and Beijing Morning Post).
Visit the NZIEC website to find out more about President Zhou and his keynote address.
President Zhou joins conference MC Miriama Kamo, Dr Jason Fox and Dr Esther Brimmer as NZIEC headline speakers. NZIEC will be held at SkyCity Convention Centre in Auckland on 22 and 23 August,
Get ready to reserve your place at the international education event of the year! Registrations for NZIEC 2017 will open on Wednesday 17 May.
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ENZ sponsors The PIEoneer Awards
The awards aim to recognise individuals and organisations that are raising professional standards, enhancing their engagement or redefining the international student experience.
ENZ is sponsoring the flagship ‘PIEoneer of the Year Award’.
“We’re delighted to support this initiative,” says ENZ chief executive Grant McPherson.
“We’re pleased to partner with The PIE to recognise the most outstanding achievement in international education globally.”
Amy Baker, Managing Director of The PIE, says it’s great to have ENZ’s support.
“New Zealand’s Think New brand aligns itself well to the transformational nature of international education. We therefore see ENZ’s sponsorship of our PIEoneer of the Year category a great fit.
“We also look forward to receiving entries from New Zealand stakeholders in the awards,” says Amy.
The University of Auckland’s Brett Berquist features on the judging panel.
“I'm honoured to be on the jury for the inaugural awards and encourage my New Zealand colleagues to submit their ideas and successes for the competition,” says Brett.
Find out more about the awards, including how to enter, at pieoneerawards.com
Be quick! Entries close 16 June.
The PIE is an independent media and recruitment company offering a range of services for international education professionals. The PIE is also the official media partner for NZIEC 2017. Find out more at thepienews.com.