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Are you making the most of IntelliLab?
ENZ’s Intelligence Manager Andrew McPhee encourages all New Zealand education providers working in international education to make the most of this resource.
“International education professionals want to be as informed as possible before making important decisions – IntelliLab should be your go-to source,” he says.
IntelliLab is free, easy to access and provides the latest information on student numbers and trends, market information, industry valuations, research, and insights on developments such as the recent downturn in new Chinese students, to help industry make informed decisions.
“It also includes exclusive content – while the summary dashboards and most infographics are available for anyone to download, the reports and insights are only available to registered New Zealand government officials and international education providers.
“The interactive numbers tools in particular are popular with users, such as TED (The Enrolments Data), as it enables providers to analyse student numbers over the past five years by their key markets, sectors, and region,” Andrew says.
Christchurch NZ Programme Manager Bree Loverich says the data from IntelliLab is a key source of support for the work she does at a regional level.
“We are increasingly asked to provide data insights at a moments’ notice for various stakeholders and to support business cases for our student visitor activities, major events, talent attraction and retention.
“The support and quality of data provided by ENZ’s intelligence team is outstanding. They have always provided quality insights and analysis to support our efforts to make informed decisions and projects that benefit industry and the student body.
“They have also made it possible for me to articulate the value of the industry to key influencers in the region. It’s a service that the region has come to trust and we could not be successful without it.”
Recently added publications include:
- Monthly visa summaries and the interactive visa tool updates
- New Zealand Education system at a glance (OECD and MOE updates)
- Regional student number data cubes
- Economist Intelligence Unit country, region, and city reports
- 2018 Student numbers interactive tool
- 2018 Enrolments by level and field (SDR providers only)
- Market update webinars
- Viet Nam schools sector implementation plan
- China market trends -FSV decline report
Soon to be added publications will include:
- 2018 valuation of international education delivered in New Zealand
- 2018 valuation of education exports from New Zealand
- Valuation infographics
- Regional infographics
- Sector factsheets
- Market factsheets
You can access the IntelliLab registration page here.
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ENZ strengthens role in Indonesia
Desiree Lee
Desiree Lee has been appointed as ENZ Market Manager responsible for Indonesia, in addition to Malaysia and the Philippines.
Naluri Bella Watti has been appointed to the position of ENZ Programme Manager, Indonesia, and will begin with ENZ in the Jakarta office from Monday 17 June. Naluri will be responsible for developing and delivering ENZ’s in-market activities, having formerly worked in a marketing strategy role for British Council Indonesia.
Naluri Bella Watti
ENZ’s Regional Manager East Asia, Ben Burrowes, said these appointments align with ENZ’s strategic direction to bolster in-market representation for ENZ’s priority markets, with at least two representatives now covering the South East Asian markets.
“Indonesia remains an important market for ENZ with a wide range of business opportunities across the country. We’re very pleased to now have additional senior resourcing and with a busy activity calendar ahead, we look forward to working alongside our institution partners to deliver the right results.”
The annual ENZ Fair is the next large event on ENZ’s Indonesia activity calendar and will be held in Jakarta on Sunday 28 July. An agent seminar will also be held the following day on Monday 29 July.
For more information and to register for the events, click here. Please note that the second round of institution registration closes on Monday 13 May.
For any Indonesia enquiries ahead of Naluri’s start date, please contact desiree.lee@enz.govt.nz or ben.burrowes@enz.govt.nz.
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Kiwi students encouraged to join leadership summit
The Summit, now in its third year, is aimed at senior high school and first-year tertiary students. It is designed to celebrate the close relationship between sister cities in New Zealand and China by empowering the next generation of global citizens and leaders.
From 13 – 19 July, the students will take part in workshops and work on projects about global citizenship, social responsibility, leadership and more while in residence at St Andrew’s College. The Chinese delegation will then visit Queenstown and Dunedin while hosted by Taieri College, showcasing our southern cities over four days.
Last year’s Summit was awarded Best Youth Project 2018 by Sister Cities New Zealand.
After previously running in the sister cities of Auckland and Qingdao, this year’s event will be hosted by Christchurch, sister city of Wuhan, and has been acknowledged as an official youth event for the China-New Zealand Year of Tourism.
Further details and a registration form can be requested from summit@globalengagement.ac.nz
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Are you ready for NZIEC 2019?
With a packed breakout programme, outstanding keynote speakers and the return of Miriama Kamo at the helm, the 2019 NZIEC is not to be missed.
What’s on offer at NZIEC 2019?
This year centres on Navigating our changing world and how New Zealand has the opportunity to stand out as one of the most innovative players in the global international education industry.
The full programme is now available. Among the featured highlights are the following sessions.
- Inspirational keynote speaker and founder of Inspiring Stories, Guy Ryan will kick things off by discussing how we can Navigate the needs of future learners. Guy has spoken internationally and at home to more than 25,000 people, including TEDx and World Forums.
- The topic of Resilience and mental wellness in under-represented international students will be explored by Marcela Lapertosa and Huong Diep. They will look at the issues that affect international students while discussing strategies and providing tools to foster resilience in a culturally appropriate manner.
- We will harness the power of the ANZAC spirit by having a look at ANZAC perspectives: strategies, leading indicators and busting international education myths in Australia and New Zealand. This session will ask attendees to compare what’s the same and what’s unique for New Zealand and will challenge them to think about what this means for decisions in our sector.
- It’s time for New Zealand to take a bolder approach to our education brand positioning. In the session I am New. Repositioning the New Zealand Education brand for success, Paul Irwin, ENZ General Manager Partnerships & Marketing, and Kaylee Butters, ENZ Director Brand and Design, will launch a new long-term brand platform for New Zealand that focuses on a high value audience, redefines what a quality education means and is grounded in New Zealand’s unique strengths, both as a country and as an education system. This session will also cover what this could mean for your international marketing.
- As part of our celebration of Japan as the NZIEC Country of Honour, we welcome guest speakers from Tokyo Metropolitan Board of Education and Atsugi City Board of Education. We look forward to presenting a renewed, strategic partnership with Japan to provide new business opportunities for New Zealand providers. We will also look at ways to foster meaningful connections between New Zealand and Japan through a wide range of exchange activities with students and teachers from the two countries.
- Dan Smidt (ENZ), Andrew Galloway and Pii-Tuulia Nikula bring together a range of perspectives and experiences to discuss effective monitoring of education agents; best approaches and potential benefits.
- On day two, keynote speakers, Dr Lisa Coleman, Chief Diversity Officer of New York University, will explore a world of diversity, while Professor Chris Gallivan of Massey University will finish the conference by giving a not-to-be missed exploration of navigating education transformation.
Find out more about what’s in the programme.
Places are selling fast!
Places are selling fast. With nearly half of all places already sold we’re not expecting the remaining places to be around for much longer.
If you’re thinking of attending, you need to get in quick to avoid disappointment and missing out on the international education event of the year.
About NZIEC
The 28th New Zealand International Education Conference and Expo (NZIEC) will be held at SkyCity Convention Centre in Auckland on Wednesday 7 and Thursday 8 August. Find out more about NZIEC at www.nziec.co.nz
BPO Intelligence has returned as the conference’s lead partner for the sixth year running, while The PIE News returns as the media partner.
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Continued partnership between BPO Intelligence and NZIEC
BPO Intelligence is an award-winning marketing communications company that specialises in the education sector. With vast experience in international education sectors around the world, BPO Intelligence is a great partner for providers wanting to increase their presence in the international market.
“We are thrilled and excited to be the lead partner for NZIEC for a sixth consecutive year,” says BPO Intelligence CEO, Naresh Gulati.
“NZIEC is becoming one of the most significant conferences on the global international education circuit. We are delighted to be able to once again share our expertise in print, warehousing and distribution of promotional material, as well as helping institutions to explore new strategies and technologies for one-on-one student engagement and improved conversion rates,” says Naresh.
“BPO’s ongoing commitment to NZIEC demonstrates how important the New Zealand international education industry is to them,” says ENZ chief executive Grant McPherson.
“For them to return for six years running is a great outcome for our conference as we have been able to grow and evolve through this partnership,” he said.
“The BPO team will be in full attendance again, and I encourage all conference delegates to visit their stand in the EXPO Hall.”
Registrations are filling up fast. If you are still to register, make sure you don’t miss out, register today.
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Miriama Kamo returns to emcee NZIEC 2019
With such a steady pair of hands at the helm, ENZ is confident the 28th New Zealand International Education Conference and Expo will be another inspirational conference for everyone who attends.
Taking place at the SKYCITY Conference Centre, Auckland on Wednesday 7 and Thursday 8 August, the conference is shaping up to be another two days packed full of thought-provoking conversations.
“The NZIEC conference is always a calendar highlight,” says Miriama.
“It’s been a big year in education with a lot of challenges. So, I’m looking forward to another fascinating conference where the issues and opportunities for the sector will be debated, critiqued and celebrated. It’s always informative but also fun.”
After almost 17 years of gracing our screens, Miriama Kamo is one of New Zealand’s best-known faces. She is currently hosting TVNZ’s flagship current affairs programme Sunday, a role she has held since 2011. She also co-presents Māori current affairs show Marae.
Still not registered?
Places are filling up fast. Make sure you don’t miss out.
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Minister of Education, Chris Hipkins to address NZIEC 2019
For the second time in his role as Minister of Education, Minister Hipkins will address the conference delegates of NZIEC 2019.
On the morning of 7 August, Minister Hipkins will give a ministerial address followed by a brief question and answer session, where delegates will get to put their questions to the Minister through the Conference app.
Minister Hipkins will reflect on the past year in international education, and address the opportunities and challenges the sector will face in the coming 12 months.
Delegates interested in hearing more on the Strategy can head to the panel session on the Wednesday afternoon. Co-hosted by the Ministry of Education and ENZ, the ‘New Zealand Internation Education Strategy: One Year On’ session will discuss how the cross-agency action plan has affected positive change and collaboration. Additional to the Ministry of Education and ENZ, there will be representatives from all agencies involved including MFAT, MBIE, Immigration NZ and NZQA.
To be held over 7 and 8 August, the 28th annual NZIEC will focus on the theme of ‘Navigating our changing world’. You can view the full programme here.
The conference will host more than 600 delegates and a wide range of industry presenters. There are still a handful of tickets left, so register now on the NZIEC website if you don’t want to miss out.
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The countdown to NZIEC 2019 is on
In just a matter of days, the doors to the 28th annual New Zealand International Education Conference and Expo (NZIEC) will open.
At this year’s event, we will be joined by a wide range of partners.
ENZ is pleased to announce that Southern Cross Travel Insurance and Vodafone New Zealand/OKNZ are continuing their support of NZIEC. They are our Premium Partners for 2019.
Southern Cross will be showcase its award-winning travel insurance. Every year, it provides travel insurance to over 30,000 international students and their family members, as well as students moving into the local workforce.
Vodafone helps keep students connected from the moment they land in New Zealand with great offers on international calling and bonus data. It works closely with OKNZ to offer a greeting and translation service.
Other partners joining us at conference are:
- IDP Education, who will showcase IDP Connect, its client services division alongside the IELTS, its world-leading English language test.
- FairWay Resolution Limited: FairWay administers iStudent Complaints, an independent resolution scheme for students.
- QS Intelligence Unit: QS partners with higher education providers to help them understand and enhance their performace through unmatched intelligence tools.
“We are grateful for the support of our Premium Partners and Partners at our industry’s annual hui,” says ENZ Chief Executive Grant McPherson.
“We encourage conference delegates to connect with them in the Expo Hall during conference.”
Be sure to book your accommodation and confirm your registration today at www.nziec.co.nz
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Register now for the Climate Action Network for International Educators (CANIE) Summit 2020
It will take place entirely online on 21 May, with two separate sessions to suit attendees in different time zones. There will also be a discussion forum open for people to share their ideas.
The programme’s sessions will feature presentations by international education practitioners from across the globe on topics like digital recruitment, flight guilt, and building sustainability into your institution’s business strategy.
Co-founders of CANIE and summit organisers, Pii-Tuulia Nikula and Ailsa Lamont, say they were pleased to receive many high-quality presentation proposals on many of the sector’s hot sustainability issues.
“A topic like digital recruitment is really big,” Nikula says. “It’s something a lot of people have been exploring, but now with all the restrictions due to COVID-19, it’s become a lot more important.”
Read the full list of speakers.
Nikula and Lamont say the CANIE organisation came together organically. Their membership is made up of practitioners who work in different areas of international education, but who all see the need for the sector to reduce its impact on the planet.
“We hope this event sparks a larger conversation around sustainability,” Lamont says.
CANIE was first launched at the 2019 New Zealand International Education Conference. Membership of CANIE is free of charge, as is registration for this year’s summit.
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Privacy Policy and Social Media Transparency Statement
This website and associated sites are created by Education New Zealand, a Crown Entity funded by the New Zealand Government. Follow these links for ENZ's Privacy Policy and Social Media Transparency Statement
Privacy Policy
Copyright
Unless otherwise indicated, copyright in all material, products and services available on this site is owned by Education New Zealand (ENZ). You can reproduce this material free of charge without further permission, as long as you:
- Reproduce the material accurately;
- Do not use the material in a derogatory manner or a misleading context; and
- Acknowledge the source and copyright status of the material.
Unless we give you written permission you may not reproduce, adapt, copy, distribute or incorporate in any other work, in whole or in part, any trade mark appearing on this site, including any Education New Zealand logos or trade marks that appear on this site (including the 'Education New Zealand' logo and the 'New Zealand Educated' logo).
Linked sites
This website may contain links to third party websites that are not under the control of ENZ. ENZ does not endorse, and is not responsible in any way for any information, content or material that is available on third party websites, or the privacy practices of any such third party and its website.
ENZ Digital Privacy Policy
We are committed to complying with the Privacy Act 2020 (New Zealand), and any other applicable privacy laws and regulations, when collecting, using or dealing with any of your personal information.
Like many organisations we collect information about our users for the purposes of:
- Providing you with services that we offer.
- Improving our digital platforms, marketing material and strategies, and to provide you with a better experience when you use our digital platforms and when we provide you our services.
- Giving you a personalised user experience.
- Conducting research and other statistical and data analysis associated with our functions
We collect information about you when you communicate with us, register an ENZ account, visit or use this site or any other online platform, service, application, website or messaging service that we subscribe to or use (each being a digital platform).
What personal information do we collect about you?
If you register an ENZ account we may collect personal information about you including your name, email address, date of birth, gender, nationality, country of residence, qualifications, your intended study plans and preferences, what education agent you are working with (if any) and information relating to your visa applications or enrolment status.
Where you have provided us with your express consent, we may collect information relating to your visa applications directly from Immigration New Zealand.
AgentLab:
While you use our services, we may collect any of the following further information from you:- Your name, email address, residential address, telephone number, gender, date of birth and password.
- Your bank account number and other financial information.
- Information about your education, work experience, skills and qualifications.
- Information on your business such as your company name and number, company size, business type and professional profile.
- Information that you provide to us when we communicate via writing, email or phone.
- Details of your browser, domain name and IP address, and the details of any website you linked from to our website.
- Information obtained from third parties in accordance with this Privacy Policy.
- Other additional information required from time to time.
Unfortunately, if you choose not to provide information when we ask for it, you may not be able to use our website or the services we offer.
Enrolment Opportunities:
We may also collect aggregated information generated by our systems, which tracks traffic to, and within, our Website or Platform, but does not relate to you personally. We are providing a service to the school/education provider that you submit an application to through the Platform and so we are collecting and processing application information solely on such third party’s behalf. Additionally we may be provided information about you by Education New Zealand through the My StudyNZ website API.Other:
We may also collect information relevant to our Digital Platforms, our marketing strategies and our services, including information on:- IP addresses
- Search terms
- Pages accessed and links clicked
- Dates and times of visits
- The immediate previous site visited
- Operating systems (eg Windows, Mac)
- Web browsers
- Internet activity, whether on this website or any other
Where we use this information for statistical purposes, all users are anonymous and not personally identifiable from the information.
How do we use your personal information?
Personal information collected through any Digital Platform or the ‘Join Us’ , 'Subscribe', 'Contact Us' and any other form on this website, or from Immigration New Zealand will be collected by Education New Zealand and will be used to provide you with any service that you have requested, for our legitimate interests, or in accordance with your consent, including for the purposes of:
- For research, surveys, and other statistical or analytical purposes in connection with our functions.
- Meeting any of our legal or other regulatory obligations.
- Providing your personal information to Education New Zealand’s agents, education providers and institutions.
- Facilitating communications between Education New Zealand, you and/or its agents, education providers and institutions.
- Education New Zealand’s communications, and marketing and promotional information and materials about Education New Zealand, its programmes and activities, and its agents, education providers and institutions.
Use of cookies
A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive, then sent back to the server by your browser each time you access certain sections of our Digital Platforms.
Like many organisations, Education New Zealand uses cookies to store and track information about you when you are on our Digital Platforms so that we can provide personalised services that better match your needs and interests. We also use cookies, including Google Analytics for the Advertising Features Remarketing with Google Analytics and Google Analytics Demographics and Interest Reporting and DoubleClick cookies, to collect information on how you use the website.
Third parties including Google Analytics use this information to perform statistical analysis of user behaviour and demographics. We may use this analysis to understand the key characteristics of visitors to any Digital Platform on an anonymous and aggregate level which assists us to improve and personalise your experience with Education New Zealand. We also use the information provided by third parties including the Google Analytics Remarketing service to better target our online advertising including based on your previous visits to any Digital Platform, and to present you with relevant advertising on third party websites. Education New Zealand may disclose the information collected by cookies, in an aggregate (not personal) form only, to Google and third parties including advertisers or potential advertisers.
If you do not want information to be collected by cookies there is a simple procedure in web browsers which allows you to manually disable the cookie function. If you want to know how to do this, please look at the help menu on your browser. Additionally, you can modify your privacy settings to choose how your personal information is managed by Google. For more information please see here.
Education New Zealand uses a number of Digital Platforms that are operated by third party platform providers to interact with you, including social media platforms (for example Facebook). You can also register an ENZ account using sign-in services provided by third parties, including certain third party social networking platforms. When you visit a Digital Platform that is operated by a third party, or log-in using a third party’s sign-in services, the platform provider may also collect your information (this is outside Education New Zealand’s control). Collection and use of this information will be governed by the terms and conditions of that platform, including its privacy policy. Please refer to the relevant third party platform provider websites for more information. ENZ does not endorse the use of any third party platform nor does it take any responsibility for the privacy practices of any third party platform provider.
Other than as stated above, information will not be shared with third parties outside of Education New Zealand (or its affiliates and related parties) except where required by law. We may also disclose your personal information if and to the extent we are required to do so by law or at the request of a government agency that has authority to compel us to disclose your personal information.
Munchkin cookie
We embed a Munchkin Javascript snippet on our site. When visitors come to a site, we place a cookie in the visitor's web browser (if there wasn't already one) and send messages to our servers about that visitor's web activity. It is a first party cookie and is only visible for us.
Munchkin automatically gathers the following information:
- Page Visits
- Link Clicks
- IP Address
- Referrer
- Our cookie ID
If you prefer that we do not place this cookie on your web browser you may opt out by clicking the Do Not Track (DNT) feature in your browser. This prevents tracking for your particular browser and device.
Who will we share your personal information with and why
We may share information that we collect about you in accordance with, and for the purposes set out in these terms, and we may share information about you with:
- Education New Zealand's agents, education providers and institutions if you have completed any forms or submitted any enquiries connected to that third party and consented to such disclosure.
- Our service providers that we have engaged to provide a service to us in relation to our functions, this website or any service that we have agreed to provide you. For example, we may share information about you with a service provider that we have engaged to provide technology services or customer support services.
- Any other organisation or person that you have authorised us to disclose your information to.
- Immigration New Zealand.
Information we share with our agents, education providers and institutions will be processed, stored and secured by the relevant organisation in accordance with their own privacy policy. These agents, education providers and institutions are located either within the EU (agents) or New Zealand (education providers or institutions). Before you consent to us disclosing your personal information to our agents, education providers or institutions we recommend that you review their privacy policies and agree to the terms on which they will process your personal information.
Any personal information that we disclose to our third party service providers to enable them to perform a service for us will be processed in accordance with our obligations under the Privacy Act 2020 and the principles of the GDPR. Where any personal information is to be transferred outside of the EU or New Zealand for the purpose of processing, we will ensure that appropriate technical and organisational measures are in place to ensure the third party service provider protects the data to the same standard as required under the GDPR (e.g. the information will be transferred to a country with adequate privacy laws, to an organisation who is certified under the US/EU Privacy Shield, or we will enter into standard contractual clauses (as approved by the European Commission) with those service providers.
We may disclose information about you if, and to the extent that, we are required to do so by law, or at the request of a government agency that has authority to compel us to disclose information about you.
Retention of personal information
We only keep your personal information for as long as required to provide you with the services you have requested, for the purposes outlined in this privacy policy, and for any legal purposes for which we are required to keep the information (i.e. audit purposes).
Your acceptance of these terms
By registering an ENZ account, submitting information to Education New Zealand (including the ‘Join us’ or by completing or submitting an enquiry form, 'Contact Us' or/and any other form on this website) or by using, or communicating with us through any other Digital Platform, you agree to the collection, use and disclosure of your information as described above.
If you have provided your child or dependent’s personal information to us, you confirm that you are authorised to do so.
If you do not agree to the terms of this policy, you will not be able to register an ENZ account, Education New Zealand will not accept your form or enquiry, and your information will not be processed or referred on to Education New Zealand’s agents, education providers and institutions.
Where you have given your consent to specific purposes of processing, you may withdraw your consent at any time by any of the following means:
- To stop receiving marketing and promotional information and materials about Education New Zealand, its programmes and activities, you can click the unsubscribe facility in any of the electronic communications that we send you.
- To opt out of the use of cookies or other profiling/analytic tools, you can change the settings on your device.
- To close your ENZ Account you can contact us at the details set out below and we will do this for you.
Your rights
You have the right to view and change any personal information Education New Zealand holds about you at any time.
You have the right to object to the processing of your information, request that we delete your personal information, and/or that we transfer your personal information to another organisation.
Information will be held by Education New Zealand. You may request access to, correction or deletion of your personal information held by Education New Zealand by writing to our Data Protection Officer at Level 5 Lambton House, 160 Lambton Quay. PO Box 12041, Wellington 6144, New Zealand, or by contacting Di Solomon on +64 4 472 0788 or privacy@enz.govt.nz.
If there is a reason under the Privacy Act, GDPR or other applicable law for us not to comply with your request, we will notify you in writing setting out the reasons for the refusal (except to the extent it would be unreasonable or unlawful to do so) and advise you of the mechanisms available to you to complain about our response.
For more information about your rights or to make a complaint about our privacy practices you may contact either the Office of the Privacy Commissioner (New Zealand) or your local supervisory authority.
Immigration New Zealand Data Agreement
Where you have provided your express consent, personal information collected through any Digital Platform (on this website) will be collected by Education New Zealand and will be used for the purposes of providing your personal information to Immigration New Zealand to request and receive updates on the status of any student visa applications you have submitted. This will enable us to provide a more personalised digital experience, and enable us to undertake certain research and statistical analysis associated with our functions.
Additional terms relating to registration of an ENZ Account
You can choose to create an ENZ Account to collate and store information relating to your student application.
It is your responsibility to maintain the confidentiality and security of any information that may be used to access your ENZ Account, including your password.
ENZ reserves the right at its discretion to suspend, modify or terminate access to your ENZ Account at any time with or without notice to you.
Any information that you rely on through use of an ENZ Account is entirely at your own risk. You are solely responsible for the actions you take in reliance of the information available on or accessed through your ENZ Account.
ENZ Accounts are provided on an "as is" and "as available" basis. ENZ does warrant that ENZ Accounts will be free from errors, timely or secure.
Exclusion of our liability
You acknowledge and agree that:
- to the maximum extent permitted at law, any and all liability of Education New Zealand and its directors, officers and employees to you under or in connection with these terms and conditions, this website or your use of this website is excluded; and
- the exclusion in paragraph (a) applies regardless of whether liability arises in contract, tort (including negligence), equity or by statute or other legislation, and whether such liability is for direct, indirect, consequential or punitive losses or damages, or loss of profit, income, data, business opportunity or anticipated savings.
It is up to you to ensure you are protected against viruses, worms, trojan horses, spyware, malware or other items of a destructive or harmful nature.
Your indemnity
You agree to indemnify, and keep indemnified, Education New Zealand and its directors, officers and employees against any and all actions, claims, proceedings, losses, liabilities, damages, costs and expenses (including legal costs) suffered or incurred by any of those persons arising out of or in connection with:
- your use of this website; and
- any breach by you of these terms and conditions.
Severability
If any provision of these terms and conditions becomes or is held invalid, unenforceable or illegal (whether partly or in full) for any reason, that provision (or part of that provision) will be severed from the remaining terms and conditions, which will continue in full force and effect.
Governing law
These terms and conditions, your use of this website, any information contained on it, and any dispute arising out of such use of this website are subject to the laws of New Zealand. You submit to the non-exclusive jurisdiction of the courts of New Zealand in relation to these terms and conditions, your use of this website and any dispute arising out of such use of this website.
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Social Media Transparency Statement
This transparency statement explains how ENZ uses and engages on social media in accordance with the Public Service Commission’s Guidance for State services official use of social media.
How we use social media
We use social media to:
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promote New Zealand as a study destination globally and support the delivery of education services offshore.
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promote ENZ’s offshore government-to-government activities – including activities of other New Zealand government agencies such as the Ministry of Foreign Affairs and Trade, Tourism New Zealand and New Zealand Trade and Enterprise, and Immigration New Zealand – to raise the profile of New Zealand education
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provide information to prospective international students and their families about studying with New Zealand
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promote our work with the international education sector to ensure international students continue to receive a high-quality experience while living and studying in New Zealand
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spread the word within New Zealand about the social, cultural, and economic benefits that international education brings to the country
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inform the New Zealand public of ENZ-administered Prime Minister’s Scholarships that enable New Zealanders to have enriching learning experiences overseas
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share news and updates via our digital channels (news, images, publications, videos) with the international education sector in New Zealand
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share information about careers and job vacancies at ENZ
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promote and repost articles, updates, and publications that are relevant to our key messages, objectives, promotions, or updates.
Engagement
We welcome feedback and ideas from our followers and will try to join these conversations and respond as promptly as we can where possible.
All social media accounts are monitored from 8am – 5.30pm on weekdays and sporadically outside these hours. We will respond to private or direct messages, as soon as we can, during business hours. If you have an urgent query, please contact us directly.
We may choose to repost, @mention, or post information by other organisations and/or individuals for the interest and information of our followers. However, we do not endorse or guarantee the accuracy of this information.
We may follow/like organisations and individuals that are relevant to our organisation. This does not imply endorsement or guarantee the accuracy of their information.
At times, people employed by us may engage on platforms such as LinkedIn and other online channels. Any opinions or views expressed on these platforms belong to the individual staff member. Our staff acting in an official capacity will identify themselves and state that they are representing Education New Zealand Manapou ki te Ao.
Read more about engaging with us on social media here: Engage with us on social media [link to be added]
Enquiries and complaints
Members of the public have the right to raise any concerns about ENZ’s information gathering activities or use of social media. If you have any enquiries about our information gathering and social media activities, or believe we have not acted in accordance with the Transparency Statements above, you can contact us at the following address:
Level 5, 160 Lambton Quay
Wellington 6011
New Zealand
Tel: +64 4 472 0788If your query is about our information gathering, please email: enz.ministerials@enz.govt.nz.
If your query is about our use of social media, please private or direct message us on the social media channel of concern, or email: media@enz.govt.nz
All concerns and complaints will be dealt with in a timely manner.
Engage with us on social media
We welcome interaction with you on our social media accounts. The information below sets out how we use social media and the terms under which we invite you to engage with us.
Join one of our social media channels and take part in the conversation:
Terms of use for social media accounts
Before you engage with us through our social media channels, we encourage you to read each channel's terms of use as well as our terms of use below.
What not to post
Please remember that our channels reach people of all ages and backgrounds. We ask that your comments are respectful to ENZ, its staff, and other users.
With this in mind, here’s what NOT to post on our social media pages:
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Abusive or derogatory comments about others – we will hide these posts immediately and repeat posts of this nature will result in you being blocked from posting to our page.
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Defamatory, libellous, false, or misleading comments – as above.
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Posts containing swear words – please be courteous when posting to our page.
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Promoting a belief, cause, or business – please don't use our pages for promotion of any kind.
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Personal information – about yourself or others, such as private addresses or phone numbers.
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Content that is not relevant to ENZ or its work.
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Content that has political bias – we are a politically neutral organisation, and we will not enter into any discussion related to politics.
We may, at our discretion, report, block or ban anyone who posts the above content or comments, or who breaches these terms of use or the terms of use of a social media channel (see below).
Monitoring
We reserve the right to report or remove (as appropriate) any posts or comments that may affect our neutrality or that do not comply with the:
By using or accessing our social media pages, you are considered to have consented to the conditions of use of that particular social media channel and our individual page or account. These terms of use apply to all our social media channels, unless otherwise specified.
Posts made by others to our social media channels are the responsibility of that person or organisation. They don't necessarily reflect the opinions or policies of ENZ.
Copyright
Crown copyright
The material we make available on our social media accounts is protected by copyright owned by ENZ on behalf of the Crown. Unless indicated otherwise for specific items or collections of content (either below or within specific items or collections), this copyright material is licensed for re-use under the Creative Commons Attribution 4.0 International licence.
In essence, you are free to copy, distribute and adapt the material, as long as you:
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attribute it to ENZ and abide by the other licence terms
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reproduce the material accurately
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don't use the material in a derogatory manner or a misleading context
Please note that this licence does not apply to any logos, emblems and trademarks or design elements. Those specific items may not be re-used without express permission. To enquire about using such items, contact media@enz.govt.nz
Copyright of third parties
Our social media accounts may provide links to other websites or embed material which may contain information that is the copyright of third parties and subject to restrictions on use or reproduction.
You must get permission from the copyright owner to use:
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copyrighted materials from other websites, or
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material on our social media pages that is protected by the copyright of a third party.
Permission to use copyrighted materials from other web sites must be obtained from the copyright owner and cannot be obtained from ENZ.
Licence
By submitting, posting or displaying your content on any of our social media accounts, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide licence to use that content.
Disclaimer
The contents of our social media accounts are intended for informational purposes only. We shall in no event accept any liability for loss or damage suffered by any person or body due to information provided on these sites or linked sites.
The information on our social media sites and all government web sites is provided on the basis that persons accessing the website undertake responsibility for assessing the relevance and accuracy of its content.
These terms of use may be updated at any time without notice.Contact us
Email media@enz.govt.nz if you have any concerns or questions about our social media engagement, or any particular post.
