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2016 International Student Experience Survey for PTEs and English language providers
Find out how your institution performs compared to national and international benchmarks in terms of:
• overall satisfaction and recommendation
• the arrival experience – satisfaction with the arrival experience in New Zealand and at their institution
• the learning experience – satisfaction with their course of study, subject choice, learning environment and resources
• the living experience – satisfaction with such things as accommodation, living costs and day-to-day life
• support services – satisfaction with support services.If you participated in the 2012 or 2014 studies, see how your results have changed over time.
Participation in the study is free for institutions. If you would like to take part, please complete the registration form as soon as possible but no later than 7th October 2016.
More information about the 2016 International Student Experience Survey (including reports from the 2014 study) is available in the Frequently Asked Questions document.
Or, please don’t hesitate to contact Kyla Steenhart, Director, i-graduate New Zealand for more details – kyla.steenhart@i-graduate.org or +64 21 857 054.
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Signing up to a bright future for the Deaf community
A serious encounter with Ménière’s disease partway through his PhD studies was a life-changing event in more ways than one for Arash Tayebi.
The inner ear disorder resulted in him losing the hearing in one ear and facing up to the possibility he could become deaf in the future. Studying at Auckland University, and feeling far from his home in Iran, he says the experience hit him hard.
But Arash turned one of the biggest challenges in his life into an opportunity. He became the driving force behind Kara Technologies, an award-winning start-up using digital sign language avatars to make communications of all kinds accessible to those with hearing issues.
His own situation made him question the noticeable lack of deaf people studying at universities, becoming entrepreneurs, and holding leadership positions in the workplace. “I asked myself if I become completely deaf will I not be able to succeed in study and work?”
Engaging with the Deaf community he learned of the real shortage of teachers of sign language, and the complexities in resolving that. Bringing in teachers from overseas is not the answer because they do not know New Zealand Sign Language (NZSL). Closed captioning, which can automatically caption speech is of limited use as young children cannot read, and existing avatars are not expressive enough for Deaf people.
“I said let’s work together to come up with a solution.”
Turning a vision into reality
What started as a small project with Kelston Deaf Education Centre, now part of Ko Taku Reo Deaf Education New Zealand, ultimately morphed into Kara Technologies. But it took vision, determination, and “mind-blowing” support from people he met along the start-up journey.
"The cool thing about New Zealand is that if you have a vision nobody will call you crazy, they’re here to help and happy to take a risk. That’s fantastic."
“There was so much I needed to learn about running a business. I wasn’t rich, so I needed funding. And as the concept was new, I needed the support of the Deaf community.”
Arash’s first break came when Kara Technologies was named Social Enterprise winner in Auckland University’s start-up business competition Velocity $100K Challenge in 2017, giving him access to seed funding and a mentorship programme. Then there was UniServices, which helps to commercialise promising student ventures through investment, advice, and connections. And in the wider community there was GridAKL, an innovation support community with a downtown campus. “If I had a problem, I could always find someone there who was happy to offer advice,” he says.
Estimates of NZSL users vary significantly, from about 4000 for whom it is a first language to more than 20,000 who have some knowledge of it. Arash and his team are committed to their vision of improving meaningful access to information for the Deaf community, and they are already making an impact.
Kara Technologies has produced a diverse suite of avatars, signed children’s books and a range of videos. It has been recognised many times for its innovative work, most recently being named a 2022 finalist in the Public Good category at the NZ Hi-Tech Awards.
Looking to the future
The team at Kara sees a future where TV shows, bank machines, travel websites, online registration forms, live theatre, social media, gaming, and virtual reality technologies are all equipped with sign language avatars. “We want the daily life of a Deaf person to be as easy as a hearing person,” Arash says.
The company is currently trialling emergency messaging by using a set of pre-recorded motion-captured animations, making it possible to relay time-critical information quickly.
Kara is already attracting interest in the US and Canada, where Deaf advocates are excited by the technology. “They are impressed that a small country can make such a contribution. It makes me proud because I call New Zealand home.”
Arash says it’s hard to believe the decision he made to come to New Zealand to study in 2013 has led to where he is now. “I thought I would probably complete my PhD and end up in an academic teaching role. But I have a company, a team, a vision, and fantastic friends. It’s all happened because of the great support I’ve received here.”
He only wishes it was easier for innovators like him to stay on when they finished their studies. He would love New Zealand to introduce a Talent visa like Australia and Canada have. “If you have a cool project they will welcome you, but in New Zealand, you need to secure a job. I already have a job, but it is in my own company,” he says.
“When New Zealand encourages international students to come here it needs to be able to harness their talent, nurture them, and benefit from their talent.”
But Arash says he would always encourage students to come here. “Take yourself out of your comfort zone and you will meet amazing people. New Zealand is a crazy, creative country which could easily be your second home.”
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Meet Up at NZIEC
Meet Up sessions are informal opportunities to connect with delegates during the networking breaks on particular issues or topics.
How do they work? Simply suggest a topic or topics you’d like to discuss. We’ll collate the responses and coordinate the Meet Up topics and times. It will be over to you to strike up the connections and the conversations.
If you have a burning topic you’d like to talk to others about, let us know. Perhaps it’s homestay management, using technology in back of house operations or you’re in a sole charge position and want to connect with colleagues in a similar situation.
Whatever the topic, just let us know and we’ll do our best to include it.We’ll publish a list of Meet Up sessions through the Conference App when it is launched next week.
Email your Meet Up topic suggestions to nziec@verve.co.nz
Please note: Registration closes on Friday 11 August. If you have not yet registered for NZIEC, please secure your place as soon as possible by visiting the NZIEC website.
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Say hello to the new, improved Brand Lab
Over the past quarter, ENZ's marketing team has been developing a new and improved Brand Lab system – due to go live tomorrow, Thursday 11 May.
ENZ Content Marketing Project Manager, Laura Lingard, said the site has many new features, all of which are much more user-friendly than the previous Brand Lab.
“The new site has been designed with the user front of mind, even giving guidance around the different types of assets and how these can be used to promote the benefits of a New Zealand education,” said Laura.
The new Brand Lab also has improved search functionality to make it easier for users to find what they’re looking for – as well as a suite of new assets including translated videos and artwork.
“The Brand Lab is a useful resource for providers to promote their individual education offering, and it’s also a way for the sector to work together to build a consistent brand story about New Zealand ,” said Laura.
What’s new about the Brand Lab?
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New range of videos (across different markets and languages)
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New range of brand imagery and stories (Think New)
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New range of university imagery
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30 new student stories (case studies)
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New infographics (for social media)
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Translated sector stories
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Users can download low resolution or high resolution versions of images, and preview videos before downloading
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Users can share assets between users and send assets to non-users
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Users have increased access to a wider range of assets without needing to request permission
All current Brand Lab users will be sent an invitation to the new site on Thursday 11 May – you will need to re-register due to the system being completely new. Please take the time to complete your registration (it’s quick!) so that you can access the new site.
If you can’t wait until tomorrow (we know how eager you must be to take a look!) you can sign up now by going to thebrandlab.enz.govt.nz
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Are you making the most of IntelliLab?
ENZ’s Intelligence Manager Andrew McPhee encourages all New Zealand education providers working in international education to make the most of this resource.
“International education professionals want to be as informed as possible before making important decisions – IntelliLab should be your go-to source,” he says.
IntelliLab is free, easy to access and provides the latest information on student numbers and trends, market information, industry valuations, research, and insights on developments such as the recent downturn in new Chinese students, to help industry make informed decisions.
“It also includes exclusive content – while the summary dashboards and most infographics are available for anyone to download, the reports and insights are only available to registered New Zealand government officials and international education providers.
“The interactive numbers tools in particular are popular with users, such as TED (The Enrolments Data), as it enables providers to analyse student numbers over the past five years by their key markets, sectors, and region,” Andrew says.
Christchurch NZ Programme Manager Bree Loverich says the data from IntelliLab is a key source of support for the work she does at a regional level.
“We are increasingly asked to provide data insights at a moments’ notice for various stakeholders and to support business cases for our student visitor activities, major events, talent attraction and retention.
“The support and quality of data provided by ENZ’s intelligence team is outstanding. They have always provided quality insights and analysis to support our efforts to make informed decisions and projects that benefit industry and the student body.
“They have also made it possible for me to articulate the value of the industry to key influencers in the region. It’s a service that the region has come to trust and we could not be successful without it.”
Recently added publications include:
- Monthly visa summaries and the interactive visa tool updates
- New Zealand Education system at a glance (OECD and MOE updates)
- Regional student number data cubes
- Economist Intelligence Unit country, region, and city reports
- 2018 Student numbers interactive tool
- 2018 Enrolments by level and field (SDR providers only)
- Market update webinars
- Viet Nam schools sector implementation plan
- China market trends -FSV decline report
Soon to be added publications will include:
- 2018 valuation of international education delivered in New Zealand
- 2018 valuation of education exports from New Zealand
- Valuation infographics
- Regional infographics
- Sector factsheets
- Market factsheets
You can access the IntelliLab registration page here.
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Under One Sky — SIEBA HUI 2026 (12–14 May, Te Pae, Christchurch)
Where: Te Pae Convention Centre, Ōtautahi Christchurch
When: 12–14 May 2026
Theme: Under One Sky
Day one kicks off with focused, scheduled meetings, professional development and networking between schools and education agents. Days two and three will immerse you in keynotes, panels, and workshops designed to turn ideas into action.
Whether you’re forming new partnerships, shaping strategy, or sharing best practice, the hui offers a unique opportunity to connect with colleagues, engage with partners, and leave equipped with practical tools for growth.
Spaces are limited — register now to secure your place.
Who can attend
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Schools
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Education agents
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Exhibitors
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Presenters
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Other key stakeholders
Agenda
Day one: SIEBA HUI Agent Forum — scheduled meetings, professional development and evening networking event. (Agents and Schools)
Day two and three: Hui conference programme — sector strategy, insights, collaboration and awards night dinner. (Schools only)
Links
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Webinars: PM's Scholarships for Asia and Latin America
The current round of Prime Minister's Scholarships opened on Monday 21 March for group applications and will close on Monday 2 May 2022. Learn more about the scholarships here.
Universities, wānanga, institutes of technology and polytechnics, private training establishments, iwi and other educational organisations can apply for a programme on behalf of a group for students.
Whether you are completely new to the scholarships, or have successfully run group programmes before, our webinars will cover everything you need to know. Register below!
Asia Market update
Thursday 24th of March 2:30pm- 4pm NZT
Join us for an update about what is happening across Asia and the opportunities for outbound mobility. We will cover tips, key considerations and strategies for establishing partnerships offshore that increase the impact of your outbound scholarship programmes. The meeting will include a half hour country specific session.
Latin America Market update
Friday 25th of March, 9am- 10:30am NZT
Join us for an update about what is happening across Latin America and the opportunities for outbound mobility. We will cover tips, key considerations and strategies for establishing partnerships offshore that increase the impact of your outbound scholarship programmes.
Scholarship 101
Friday 25th of March 12- 1pm NZT
New to the Prime Minister's Scholarship to Asia and Latin America? Come and find out what the programme is all about and how your organization can make the most of the opportunities available.
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Student ambassadors appointed in Christchurch
“The Student Ambassador programme is one of several initiatives aimed at better supporting international students so that they make the most of their time in Christchurch and perhaps encouraging them to stay longer in the region,” said Richard Ashmore, International Student Pathway Coordinator with Christchurch Educated.
“It is also a great personal development opportunity for the new ambassadors who will receive training and the chance to expand their own international networks.”
The inaugural group of ambassadors is made up of 14 students from New Zealand, Australia, Afghanistan, India, China, Japan, Malaysia, Russia and the Philippines.
“Some of the New Zealanders in the group benefitted from similar programmes during their own overseas study experience and want to help others in the same way,” said Richard.
Izzie Guo arrived in Christchurch in 2009 totally unprepared for the shock of landing in a foreign environment with only a limited understanding of the language. She was fortunate to have amazing support from her homestay mum and senior classmates to help her adjust to a lifestyle, language and living environment vastly different to the one she had left behind in China. Now Izzie is looking forward to helping other international students faced with the challenges that come with embarking on a learning experience in a new country.
“I have always wanted to help students new to Christchurch. I remember when I first arrived. I had many difficulties and so many people helped me in many ways. I want to give a little help and hopefully that can make a difference,” said Izzie.
The student ambassadors are studying at mostly tertiary institutions including the University of Canterbury, Christchurch Polytechnic Institute of Technology, Southland Institute of Technology, along with Middleton Grange and Kaiapoi high schools.
The student ambassadors were received into the programme by Christchurch Mayor Lianne Dalziel in mid-October. In addition to their mentoring duties, the ambassadors will represent Christchurch Educated and the city of Christchurch at official functions and international education visits and events. They will start in their roles as fully trained ambassadors in January 2015.
Interest in the roles was so high that a second group of ambassadors will be inducted into the programme next year.
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Education publishers to go to TIBE 2015
New Zealand is Guest of Honour at next year’s event and we are part of a wider sponsors group that includes the Ministry for Culture and Heritage, Creative New Zealand, MFAT and the Publishers Association of New Zealand.
Six educational publishers – Lanky Hippo, ESA Publications, Wendy Pye Publishing, MJA Publishing, NZCER and Clean Slate Press – are attending the book fair to promote their educational products and services.
“This is the largest offshore presence of education publishers since the Frankfurt Book Fair in 2012,” said David Glover who is managing the project for the Publishers Association.
“Research shows that one third of New Zealand’s education publishing income is earned from exports and TIBE is a valuable opportunity for publishers to make connections in the Asian market.”
“TIBE is also a big public fair that attracts almost half a million visitors. With New Zealand as Guest of Honour we should be able to raise the profile of both New Zealand publishers and our education system in general.”
Over the past 28 years the Wendy Pye Group has worked in many Asian countries, including Taiwan and China.
“Our flagship product, Sunshine Classics, has already been sold into mainland China and will be released as a celebration package for the Chinese New Year, in Chinese and English in both print and as apps for Apple iPads,” said Wendy Pye.
“While in Taipei, the company will be involved in a discussion for a collection of the best of Margaret Mahy titles in picture book format for translation into Chinese.”
Clean Slate Press also have experience in Asia but are looking to get into Taiwan specifically.
“We are currently selling in China through an agent and have distributors in Singapore and Hong Kong but are keen to expand our base,” said Sandy Roydhouse of Clean Slate Press.
“PANZ are doing the groundwork around TIBE and getting Taiwanese publishers on board which should make all the difference this year.”
“Along with our range of maths and literacy books, we are the exclusive education publisher of Joy Cowley titles and she is well-loved in Asia.”
For David Ellis of the New Zealand Council for Educational Research, TIBE is the opportunity to test the water in Asia.
“NZCER Press is a small publisher with a long history publishing research-informed content for the education sector in New Zealand. We need to strengthen our international reach to continue to attract the best authors and to ensure the sustainability of our organisation.”
“We are particularly strong in teacher education, with a lot of interest internationally in our indigenous and early childhood education publishing programmes.”
“It is difficult to build relationships from a distance and so going as part of a group to this major fair should make it easier for us to meet with the right people and establish connections.”
“We will also be meeting with the Taiwanese Education Research Association which is a similar organisation to our own. We hope they can help us to understand the market in Taiwan and wider Asia, including partnership opportunities involving our new online assessment platform", said David.
For more information and news about TIBE 2015 visit http://www.publishers.org.nz/news/
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New Zealand PTEs elevate profiles with inaugural Philippines Roadshow
The roadshow, the first of its kind to be held in the Philippines, took place from 10 to 16 June, featuring nine PTEs: ACMI New Zealand, academyEX, Auckland Institute of Studies (AIS), Auckland Pilot Training Group, ICA New Zealand, IPU New Zealand, Kalandra Education Group, UP Education, and New Zealand Skills & Education Group. Golden Summit was tasked with delivering the events in Manila, Bacolod, and Cebu.
The roadshow included an agent seminar and agent-led fairs. During the agent seminar in Manila, PTEs presented their offerings to an engaged audience of 37 Filipino education agents, who showed strong interest in the PTE programmes. The roadshow then continued with agent-led fairs in Bacolod and Cebu, drawing 370 and 150 visitors, respectively.
Standing room only at the agent-led fair in Bacalod.
ENZ’s Market Manager, Chor Pramoolpol, led the roadshow and commented that the agent seminar facilitated in-person interactions between PTEs and education agents interested in promoting New Zealand PTEs in the Philippines,
“The agent-led fairs provided prospective Filipino students and their families the opportunity to gather reliable information about studying at New Zealand PTEs by directly communicating with PTE representatives.
“In the recently released full year 2023 enrolment data, the Philippines comes in as the 8th largest partner country for New Zealand and saw a 131% increase in students enrolling with New Zealand education institutions from 2022 enrolments (1,933 vs 835 students). 51% of these total enrolments were for the PTE subsector which shows just how popular they are amongst Filipino students. Our roadshow was therefore very timely to capitalise on the interest from this market,” added Chortip.
Filipino education agents in Cebu hearing about the creative learning spaces that PTEs in New Zealand provide their students.
Ann Gooco, Senior Marketing Manager at International College of Auckland (ICA) said that she thoroughly enjoyed presenting ICA’s programmes and offerings to education agents in Makati City and to the many students in Bacolod and Cebu.
“I found the experience incredibly rewarding. These gatherings allowed me to bond with the education agents and other PTE representatives, adding to the overall positive experience,” added Ann.
Anyone interested in receiving information about the student market in the Philippines can email our Market Manager for the Philippines, Chortip Pramoolpol – chortip.pramoolpol@enz.govt.nz.
