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  • ENZ Regional Partners Workshop lands in Queenstown

    This was ENZ’s twelfth Regional Partners Workshop, coordinated under ENZ’s Regional Partnership Programme which aims to ensure that regions throughout New Zealand increasingly share the benefits of international education.

    Jo Keane, ENZ Business Development Manager, said the workshops are a chance to bring together regional representatives of international education to receive professional development training and learn the latest news and updates from ENZ.

    “ENZ is committed to the development of international education in the regions. We work closely with our Regional Partners across 15 regions to grow value, deliver an excellent student experience and create global citizenship opportunities – in line with the goals of the International Education Strategy.

    “Of course, our regional partners need to ensure their local communities see the benefits of international education too. For this reason, a key focus of the latest workshop was empowering our regional representatives to ‘Tell the Story’ of international education in their communities, with a session on news media and communication skills.”

    The group also heard presentations from representatives of Destination Queenstown, Queenstown Resort College and Queenstown Lakes District Council on the opportunities and challenges for the region across tourism, infrastructure and international education.

    Representatives from the Secondary International Education Business Association (SIEBA) also presented, focussing on partnership with the regions.

  • Thailand education expo coming in October

    TIECA (Thai International Educational Consultants Association) is Thailand’s only peak body of education agents. It provides quality assurance of more than 70 agent members and ensures high counselling standards for Thai students seeking to study abroad. 

    The 34th TIECA Study Abroad Expo will run in Bangkok in October, where education providers will meet prospective students and network with TIECA agents for future collaboration.

    Jaruwan Pongjaruwat, ENZ’s Programme Manager for Thailand, says the TIECA expo is the best agent-led event in Thailand, making it important to have New Zealand representation.

    “Having New Zealand institutions join this event shows New Zealand’s commitment to the Thai market. It’s also a good opportunity for institutions to expand their connections with TIECA agents and interact with students face-to-face – especially in Thailand where agents still play a major role,” says Jaruwan.

    “TIECA Expo also runs seminars on the latest insights on the Thai market, providing useful recommendations for institutions to increase enrolments.”

    The Expo’s primary focus is high schools, language schools, universities and exchange organisations from New Zealand, Australia, Canada, United Kingdom, the United States and many other countries.

    The 2018 Expo had around 400 visitors; 60 percent were school students looking to study abroad, and 45 percent of this group would make a study travel decision within 1-2 years.

    New Zealand institutions wanting to attend must download and complete an application form and submit it to manager@tieca.com.

    Date: Saturday, 26 October 2019

    Venue: The Westin Grande Sukhumvit, Bangkok, Thailand

    Exhibit Profile:

    First Tier: High schools, language schools and exchange organisations

    Second Tier: Universities, technical schools

    Visitor Profile: Students, families, professors, teachers

    Fees: Single Table $2,145/Table (Early bird rate due Aug 24)

    Shared Table $2,789 /Table (Early bird rate due Aug 24)

  • Korean students study in New Zealand under English scholarship programme

    From mid-July, a group of 150 Korean students will attend intermediate and high schools in the Waikato, Nelson-Marlborough, Manawatu and Canterbury regions over eight weeks as part of a Korea-New Zealand English Scholarship Programme.

    The scholarship programme is an outcome of a three-year education cooperation agreement (2016-2018), which is part of the Korea New Zealand Free Trade Agreement (FTA) that was signed in December 2015. Earlier this year, the two governments agreed to extend the programme for one more year to 2019.

    Since the scholarship programme’s launch in 2016, 449 Korean students have visited New Zealand. The programme is operated by the Schools International Education Business Association (SIEBA) on ENZ’s behalf.

    On 29 June, Korean students attended a pre-departure orientation session in Daejeon, where New Zealand Ambassador to the Republic of Korea, Philip Turner, congratulated the students and gave them an overview of school life in New Zealand. 

    ENZ’s Senior Market Development Manager – Korea, Kay Lee, said it was fantastic to think that at its conclusion the programme will have supported 599 Korean students to experience life in regional New Zealand.

    ENZ’s Business Development Manager, Richard Kyle, said: “The scholarship programme is a great opportunity for Korean students to immerse themselves in a new culture, new language, and new experiences in New Zealand, and equally for Kiwi children to learn about the culture and lives of their Korean classmates.” 

    During their stay with Kiwi homestay families, the visiting students will be encouraged to share photos, study experiences and visit impressions through a mobile app as part of a Study in New Zealand competition.

  • 'Ask New Anything' campaign update

    ENZ’s most technologically sophisticated campaign yet, ‘Ask New Anything’, is now live and we invite New Zealand education providers and ENZ Recognised Agencies to join us.

    Aimed at prospective students, ‘Ask New Anything’ takes 100 questions frequently asked by international students considering New Zealand as a study destination and provides unscripted video responses from real international students, sharing their first-hand knowledge of studying and living in New Zealand.

    All 100 Q&A videos are available on YouTube for New Zealand education providers and ENZ Recognised Agencies to use in your own marketing. The hero video, featuring a series of students answering the question “What surprised you about studying in New Zealand?” is available for download on the ENZ Brand Lab.

    Digital media advertising will run for the next six weeks in 14 key markets: Brazil, Colombia, France, Germany, India, Indonesia, Italy, Japan, Korea, the Philippines, Thailand, the United Kingdom, USA, and Viet Nam. We encourage you to make use of the content and to leverage the campaign during this time. 

    By interacting with Tohu - the Study in New Zealand chatbot, or directly with current students through Instagram Live events and on a new Facebook group, prospective students can ‘Ask New Anything’. The chatbot technology, use of social channels and content localisation mean every prospective student will have a unique and personalised experience.

    At time of writing, these Q&A videos are currently trending on Tohu: 

    1. What are New Zealanders like?
    2. Are there any postgraduate training opportunities in New Zealand?
    3. What’s the learning style like at New Zealand schools?
    4. Are the facilities high quality in New Zealand?
    5. How many different cultures are at a New Zealand school?

    The bespoke ‘Ask New Anything’ campaign was launched in China this week, using China-specific technologies and platforms. Read more about the China campaign on the ENZ corporate website.

  • Wellington International Students Excellence Awards showcase the value of international education

    Established in 2016, the Wellington International Student Excellence Awards, held by WellingtonNZ, recognise high-achieving international students based in the Wellington region.

    Awardees included Academic Excellence Award winner and Whitireia NZ/WelTec student Matthew Hitchener from England, who was honoured for his project introducing pelvic binders to paramedic services in Wellington. Pelvic binders are commonly used overseas to compress the pelvis to prevent bleeding in those with a pelvic fracture. After a successful trial on a LifeFlight helicopter, the binders will soon be launched on all Wellington Free Ambulances.

    WellingtonNZ Workforce and Business Growth Manager, Matt Carrere, says the awards show both what the Wellington region can offer international students, as well as the vast contribution students make to the region in return.

    “Wellington is an interconnected, social and diverse region where international students learn and thrive. It’s unsurprising that many choose to remain here after their studies to pursue a career.”

    The awards also recognised individuals and organisations that work to welcome international students to the region.

    PhD candidate at Victoria University of Wellington, Anna-Marie White, received the Internationalisation Award – Domestic Student for organising regular PhD writing workshops (or ‘bootcamps’) with international students.

    She was nominated by a group of PhD candidates from around the world, who said: “Anna has expressed her manaakitanga to her international friends and has increased our feeling of home, our love of New Zealand, and our passion for our research. Bootcamp will always be the highlight of our PhD studies, and Anna is a member of the Wellington community that you can be incredibly proud of.”

    This year’s Internationalisation Workplace Award went to Wellington tech company MarginFuel for offering employment and internships to 20 international students and graduates.

    “MarginFuel offers the students opportunities to further their careers, and in return we have found the students are intelligent, hard-working and add a rich layer to our team culture,” CEO Andrew Pascoe says. “New hires especially comment on how culturally diverse we are, and how this adds so much to the organisation.”

    For the full list of winners, visit the WellingtonNZ website.

  • Opening new doors for Chilean teachers of English

    Two groups of 20 Chilean teachers of English recently spent time at two New Zealand universities, studying diversity and inclusion in the classroom and learning more about the Kiwi style of teaching.

    The first cohort, from Chile’s Araucania region, went to the University of Waikato’s Institute of Professional Learning. They were the third group of teachers funded to travel here by Araucanian local government.

    University of Waikato Associate Director of International Education and Development, Chris Henderson, describes their programme as “genuinely collaborative”.

    “As our relationship with the Chilean Ministry of Education has developed, we progressed from delivering an off-the-shelf programme to co-creating a teacher development intitiative that is bespoke and unique to Chilean teachers’ needs,” he says.

    "Our unique point of difference is our inclusion of Māori language and learning methods in mainstream classrooms. This is something our Chilean teachers aspire to achieve for their Mapuche [indigenous] learners. As such, we can inspire possibilities and introduce methodologies that will support their journey."

    The second cohort spent four weeks at Massey University in Palmerston North. Funded to come here by the Chilean Ministry of Education’s Programa Ingles Abre Puertas (English Open Doors) programme, their members came from all over Chile.

    This course featured classes on pedagogical innovations that promote student-centred instruction, as well as visits to local schools, practical workshops and a two-day stay on a local marae.

    One student commented: “Not only this course taught us content, but also it engaged me with your culture. How am I going to learn about New Zealand education if I didn't know anything about you? I feel your culture, traditions and daily lifestyle are now part of my life; I feel I fully understand your system and how to apply it in my own reality. Thank you for making this experience as unique as I thought it would be.”

    ENZ Senior Market Development Manager, Javiera Visedo, says she is delighted to continue working with the Chilean Government on teaching initiatives like these.

    “Chile and New Zealand are like-minded partners and the education linkages get stronger and deeper every day,” she says. “These groups are perfect examples of the work we have been doing in Chile aligned with our International Education Strategy, and we definitely expect more to come.”

    For enquiries regarding opportunities like these in Chile, contact Javiera via email: javiera.visedo@enz.govt.nz.

  • COVID-19: How ENZ is communicating to students, agents and providers

    On our own channels, ENZ’s communications with students are focused on the following streams of work:

    1. Keeping students updated with official government information about the COVID-19 situation in New Zealand, and how this affects them
    2. Supporting international students who are in New Zealand through this difficult time, with content to keep them connected and support their wellbeing.
    3. Keeping New Zealand top of mind for prospective students and providing information about studying here, so we are well positioned to recruit new students when the crisis period is over and borders reopen.

    Agents are a key audience for ENZ, as they are often a student’s first port of call when an issue comes up. Since February 2020, AgentLab has been our primary information channel for communicating with agents updates on COVID-19. The platform has 2,697 users, and has seen a surge in registrations (733 new) in the past three weeks alone.

    We recognise that New Zealand education providers are also communicating with their international students regularly. ENZ hosts a dedicated COVID-19 page for education institutions and stakeholders, and has developed messaging for international students at both a tertiary and secondary school level that providers should feel free to recut for their own channels.

    Finally, ENZ is communicating regularly with institutions and peak bodies through regular meetings and email updates. 

    ​What we’re doing on our student web platforms

    NauMai NZ is our central information for hub for international students in New Zealand. Here, students can find out how to access healthcare, open a bank account, find a rental property, and more.

    Since February, NauMai NZ has hosted a dedicated COVID-19 page that is regularly updated with key information relevant to international students.

    Beyond immediate information updates, our content focus on NauMai NZ for the next few months will be on creating new content to support international students throughout their time in self-isolation and beyond. Wellbeing will be a key theme, as well as helping students stay connected through sharing their stories.

    NauMai NZ COVID-19 information page

    The Study in New Zealand website has a banner at the top and midway down the page that directs to the NauMai NZ COVID-19 info page.

    Tohu the chatbot is available (who lives on the Study in New Zealand website, NauMai NZ and on Facebook Messenger) to answer a number of COVID-19 related queries.

    What we’re doing on student-facing social media

    Our strategy for our student social media pages is first and foremost to ensure COVID-19 information is easy to find for anyone who visits our social pages.  Across our student-facing Facebook, Instagram, Twitter, Facebook Group and Weibo pages, we have ‘pinned’ informative posts and links directing to the NauMai NZ COVID-19 page, for up-to-date, relevant information. On WeChat, we have a site tab with regular updated COVID-19 information.

    Over the coming weeks and months, our social media content will also focus primarily on supporting the wellbeing of current international students. We’ll be working with our Kiwi Ambassadors and other students to share their stories, experiences and tips, helping to keep students connected with each other.

    Student emails

    Most of the emails our marketing team sends out to students and prospective students are automated well in advance. It was therefore important for ENZ to review all of our emails to ensure they are relevant in the current national and international environment. 

    • We have paused all of our automated emails except enquiry emails that link prospective students through to institutions they are interested in.
    • We have emailed our current student and prospective student databases to acknowledge the situation and link them through to the NauMai NZ COVID-19 page.
      • Our key message here was that the safety and wellbeing of international students in New Zealand and New Zealand students who are overseas is our top priority at this time, and we look forward to welcoming new international students when borders reopen, and life starts getting back to normal.
    • We will be considering our ongoing automated email stream options over the coming weeks, and re-assessing any necessary content changes.

  • From the CE: A transitional phase

    First of all, a big thank you to everyone. Your insight and problem-solving on so many urgent matters, including student wellbeing and repatriation, has been invaluable.

    I’d like to reflect quickly on how we’ve worked together so far. Our activities together represent just a beginning on the long road ahead. Within ENZ, we have: 

    • Created and administered the International Student Hardship Fund, which has allocated $1m to 105 providers and community organisations, assisting approximately 11,000 students. 
    • Created the Future Focused Programme and invested $1.2 million of reallocated government funds into the future of the industry to encourage innovation. 
    • Stood up cross-organisation teams within ENZ to focus on student wellbeing and support the repatriation of school-aged students. 
    • Communicated and engaged intensively with peak bodies, education providers, agents and in-market partners. 
    • Invested in NauMai NZ and increased our communications to students within New Zealand 
    • Continued to maintain visibility of New Zealand as a high quality study destination, and 
    • We’re continuing to work closely with other agencies, who have optimised policy settings to cushion the sector from the impacts of COVID-19 as far as possible.

    Of course, a crucial step of the international education sector will be bringing in students.

    International students remain a priority group in the government’s planning for any managed border entry agreements. We’re looking forward to welcoming international students into New Zealand again, but we need to make sure we do so in a way that is safe for everyone.

    There are many details to be worked through, including practical quarantine and self-isolation arrangements, monitoring processes, and how the costs can be shared by those arriving.

    As a result of this complexity, Minister of Education Chris Hipkins has advised our sector leaders that international students will not be returning to New Zealand in July and August this year. He hopes that we will be able to safely welcome small groups of students by the end of the year and begin building up towards 2021.

    We need to have and retain public confidence in the managed border re-entry process, before we welcome cohorts of students to New Zealand.

    Finally, our work towards a sector recovery strategy continues and I look forward to sharing more with you this July.

    He waka eke noa (we’re all in this together).

    Ngā mihi,

    Grant McPherson

    Chief Executive

    Education New Zealand Manapou ki te Ao

  • Meet the Team: Matt Penney

    Could you please outline your own role and the role of the Corporate Services team?

    I head up our Finance and IT teams and sit on the leadership team. I am a member of the Audit & Risk committee and chair the Digital Steering group.

    Finance is responsible for paying our invoices, keeping accounting records, business partnering, helping to set budgets and reforecasting those as things change. We do a lot of reporting and work with tax people, auditors and do other forms of compliance. Audit NZ has awarded us their highest rating for the past three years.

    IT provides many of the essential tools, technology, and training for us to be able to do our job. ENZ is putting in place one of the most, if not the most, advanced IT-managed cloud computing solution within the public sector. 

    We operate in many different jurisdictions around the world, so we face many different challenges at a local level. We are also part of the NZ Inc government sector and there is a lot of knowledge and services that we can and do share with each other.

    How has COVID-19 impacted your team’s work, and what work do you have ahead of you with the recovery?

    In the current environment, we have helped to reconfigure ENZ’s work programme. We have supported the identification of new activities that support the international education sector, connect with the international students in New Zealand, and gather intelligence about the markets for New Zealand providers. I think we have all gone through a reboot the last few months and as is often said, “we should never let a good crisis go to waste” and miss the chance to make positive change.

    In terms of my team’s work programme, that’s actually full steam ahead. We have nearly completed our IT-managed cloud computing solution, desk phones have been replaced with soft phone telephony, we are trialling updated Zoom hardware, and putting in new, improved global managed internet connections. We are also go-live shortly with a new finance system to ensure ENZ staff can spend less time on administration and more time on value-add activities.

    Can you tell me a bit about your professional background?

    I belong to the New Zealand professional bodies for Directors and Chartered Accountants. and have 25 years of business experience in a mixture of private and public sector roles. Six years of that experience was gained in the UK and Ireland. I really enjoyed my time working overseas.

    I joined ENZ in 2014; this is my first government agency role.

    Accounting is a transferable skill, so I have had an interesting journey across many different sectors. I have toured around power stations, air traffic control towers, coal mines – who says accounting is boring!

     Matt (about to receive a hand up) competing in an adventure race in China. 

    What do you like to do in your spare time?

    My interests are built around my family; I am married with 11 and 8-year-old boys. I like my travel – one of the benefits of COVID is that my leave balance is now positive again!

    Once upon a time we backpacked our way around Asia and Europe and did a truck tour across southern Africa. I have been to something like 60 countries, but these days we do more family-friendly things like go to Ohope, Rarotonga and the South Island ski fields.

    I have done the annual Coast to Coast race across the South Island four times and Ironman NZ once. In the past couple of years I’ve tried adventure racing in China where we’ve won enough prize money to cover the costs of getting there. We raced in Wulong and I could not go all that way without popping in to see Felix in our nearest ENZ office in Guangzhou.

  • MyStudy NZ WeChat mini programme gets a refresh

    MyStudy NZ is our intelligent matching tool which matches prospective students to courses and institutions in New Zealand based on a set of questions and areas of interest. It can be found on www.studyinnewzealand.govt.nz for our western markets.

    However, for our China market who predominantly use WeChat, we developed a mini programme for them in November 2018.

    The new version of the mini programme continues the original smart matching, but is more user-friendly and personalised, making it easy for students to obtain official information about application.

    How is 2.0 better than 1.0? We believe it’s better in eight different ways: 

    1. Social sharing enabled – Prospective students who come across their dream school can now share it to a WeChat friend or group chat immediately. The recipient can open the mini programme and view the details of the school as well.
    2. One-click authorisation – Students won’t have to fill in all the details to become a member anymore. With one click, prospective students can authorise their WeChat accounts to become registered MyStudy NZ members.
    3. Clear living costs displayed – Once prospective students get a match, they can expand and view the annual living costs in a pop-up window.
    4. You can see the latest content with added filter – Without registering, students can view the latest OA articles and filter based on views or posting date.
    5. UX (user experience) optimisation – Users can now choose paths when entering the mini programme.
    6. Complete UI (user interface) update – To remain consistent with the refreshed ‘I am New’ brand.
    7. New notifications – Push notifications will be sent to remind students to register, do course matching, bookmark favourite schools and talk to them.
    8. Speed optimisation and no more errors – We have done some coding optimisations and upgraded our server so the mini programme will load faster and users shouldn’t receive any more error messages.

What's in it for me?