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ENZ’s WeChat mini programme supports Chinese students
There are currently more than 12,000 Chinese international students studying in New Zealand, and over 2,000 studying in China with New Zealand providers. Together, these groups make up 36 percent of NZ’s overall international student population.
NauMai NZ was launched in May 2019. Since then, the digital platform has had more than 9,000 students sign up, and it continues to support our international students as a key source of timely information during the COVID-19 pandemic.
NauMai is a valuable tool for international students, but analysing usage over the past 12 months reveals most Chinese students are not engaging with the platform. These students instead prefer to interact within WeChat, a Chinese social media platform with over a billion daily users.
To better support our international Chinese students while they are in New Zealand, ENZ has launched an alternative “mini programme” within the WeChat environment.
ENZ Student Experience Advisor Faymie Li explains how it will make it easier for Chinese students to engage with NauMai’s content. “The NauMai NZ WeChat mini programme will better serve our Chinese student population in New Zealand for two simple reasons: it’s on a platform that they are more familiar with and frequently use, and it’s in their language."
As well as providing students with useful information, the mini programme will also provide a platform for students to engage with each other. Students will be able to share their New Zealand life and study experience and provide peer support to others.
ENZ is hosting our first mini programme livestream with the theme ‘how to spend your summer in New Zealand’ on 28 October.
Know students who use WeChat? They can sign up for our first livestream and start exploring the mini programme by searching ‘新西兰留学生活指南NauMai NZ’ or by scanning the QR code below.
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An update from the ENZ Global Citizens team
Introducing our Global Citizens Manager, Carla Rey Vasquez
Carla joined ENZ in the new role of Global Citizens Manager, based in Wellington, in April. As part of her role with ENZ, she is leading the co-creation and implementation of the Global Citizenship strategy as a key enabler for international education.
Prior to joining ENZ, Carla was actively engaged in cross-sector collaboration in her role at AFS, including educational institutions, experts, funders, peak bodies, and student groups – and had a focus on embedding and improving student experience and global citizenship outcomes across the AFS network for 12,000 students in over 60 organizations worldwide.
ENZ's Global Citizenship team includes Senior Global Citizens Advisor Anna Dekker in a refocused role of Scholarships and Global Citizenship, and Global Citizens Advisor Tereska Thornton, who has a wide range experience across ENZ in various roles, including Acting International Market Manager for Korea and Japan.
Over the past five months, the team have made some great strides in establishing the global citizens strategy for NZ, and some highlights from their work includes:
Global Citizenship korero
Two huis have already been held this year with educators, researchers, practitioners, change-makers and other supporters working on initiatives that promote global citizenship, and the related areas of global competence, intercultural learning, and intercultural competence.
The goals of the workshops were to:
- Map out the key players and activities within the Global Citizenship education field in Aotearoa New Zealand
- Build a comprehensive understanding of the way in which organisations discuss and measure Global Citizenship, and values and frameworks unique to Aotearoa New Zealand.
We are looking forward to our third session on 21 September. This session will be virtual due to current Alert Level restrictions but we hope to have another in-person hui before the end of the year.
Please email Carla (carla.reyvasquez@enz.govt.nz) if you wish to be involved.
Online connector event for Prime Minister’s Scholarship alumni
We are planning our first ever online connector event for Prime Minister’s Scholarship alumni in November 2021.
Building on the momentum of the recent Prime Minister’s Scholarship impact survey, the event will be run by alumni, for alumni and will focus on fostering connections within the alumni community as a basis for further activity. More details to be announced in the next E-News update so watch this space.
Prime Minister’s Scholarship Programme
The team has made the best use of the COVID-19 travel restrictions and lockdowns to undertake a Prime Minister’s scholarships improvement programme to increase access to the scholarship and streamline processes, ready for when travel is possible.
Festival for the Future
We attended the Festival for the Future from 31 July-2 August and were overwhelmed by the number of participants who were willing to take part in our survey on Global Citizenship. The analysis of responses is going a long way to helping ENZ commence on developing a framework and set of definitions on global citizenship.
We are currently working with Inspiring Stories to plan ENZ’s involvement in Festival for the Future 2022, so keep an eye out for further information.
Global citizenship is a key focus for ENZ, as ‘Global Citizens’ is one of three goals in The New Zealand Government’s International Education Strategy 2018 – 2030 (NZIES). Ultimately, we are working towards a future where:
- All students gain the knowledge, skills and capabilities they need to live, work and learn globally
- International education provides stronger global connections, research links and partnerships for New Zealand
- New Zealanders understand and embrace the benefits of international education
We will make sure to keep you updated of the work in this space.
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GP practice for international students
Caring Clinic is focused on meeting the needs of international students and migrants from Asia, providing services in Cantonese and Mandarin as well as English, and offers innovative services including Skype consultations after hours and e-prescriptions.
The new clinic has been welcomed by the Auckland Agency Group (AAG), a cross-agency collaboration of central and local government agencies formed to lead communication with international student groups, ethnic communities and providers in Auckland.
Hayley Shields, ENZ’s Director of Student Experience and Chair of AAG, said the new clinic reflects the shift to make support services more attuned to students’ cultural needs.
“More than 60 per cent of international student enrolments are in Auckland, and it’s important for students to be able to access culturally appropriate healthcare services.
“This is one of the key objectives in the New Zealand International Student Wellbeing Strategy.”
Dr Jessie Liu and Dr Ruoh Sim, the two principal doctors at Caring Clinic, came to New Zealand as teenagers and both studied medicine at Otago University.
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A new home for international students
After extensive refurbishment, the Ellen Melville Centre and redesigned Freyberg Place in the heart of the city have re-opened to the public in September 2017.
The combined facility offers an open air public space for relaxing and enjoying the sunshine, as well as an indoor community centre with an exciting new range of programmes and activities – many of them free of charge.
The Auckland Agency Group (AAG), a cross-agency collaboration of central and local government agencies set up to improve international student wellbeing in Auckland, welcomes the new space and format.
Hayley Shields, ENZ’s Director of Student Experience and Chair of AAG, said the location of the new community centre makes it an ideal spot for international students to meet locals and other students.
“An estimated 20,000 international students reside in the CBD and want to be part of the local community.
“The centre will be a great place where international students can converge, meet and make new friends and feel part of the community.”
Formerly known as Pioneer Women’s and Ellen Melville Hall, the new Ellen Melville Centre has five diverse spaces that can be booked for meetings, private functions, exhibitions, films, concerts and performances.
Individuals, and arts, cultural and community groups interested in providing programmes at the centre are encouraged to make contact on this link.
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From the CE: A transitional phase
First of all, a big thank you to everyone. Your insight and problem-solving on so many urgent matters, including student wellbeing and repatriation, has been invaluable.
I’d like to reflect quickly on how we’ve worked together so far. Our activities together represent just a beginning on the long road ahead. Within ENZ, we have:
- Created and administered the International Student Hardship Fund, which has allocated $1m to 105 providers and community organisations, assisting approximately 11,000 students.
- Created the Future Focused Programme and invested $1.2 million of reallocated government funds into the future of the industry to encourage innovation.
- Stood up cross-organisation teams within ENZ to focus on student wellbeing and support the repatriation of school-aged students.
- Communicated and engaged intensively with peak bodies, education providers, agents and in-market partners.
- Invested in NauMai NZ and increased our communications to students within New Zealand
- Continued to maintain visibility of New Zealand as a high quality study destination, and
- We’re continuing to work closely with other agencies, who have optimised policy settings to cushion the sector from the impacts of COVID-19 as far as possible.
Of course, a crucial step of the international education sector will be bringing in students.
International students remain a priority group in the government’s planning for any managed border entry agreements. We’re looking forward to welcoming international students into New Zealand again, but we need to make sure we do so in a way that is safe for everyone.
There are many details to be worked through, including practical quarantine and self-isolation arrangements, monitoring processes, and how the costs can be shared by those arriving.
As a result of this complexity, Minister of Education Chris Hipkins has advised our sector leaders that international students will not be returning to New Zealand in July and August this year. He hopes that we will be able to safely welcome small groups of students by the end of the year and begin building up towards 2021.
We need to have and retain public confidence in the managed border re-entry process, before we welcome cohorts of students to New Zealand.
Finally, our work towards a sector recovery strategy continues and I look forward to sharing more with you this July.
He waka eke noa (we’re all in this together).
Ngā mihi,
Grant McPherson
Chief Executive
Education New Zealand Manapou ki te Ao
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New Zealand – Korea digital student exchange
Education New Zealand Manapou ki te Ao (ENZ) again worked in partnership with two education organisations in South Korea – Gangwon International Education Institute and Seoul Metropolitan Office of Education – as well as with NZ-based Learn English Live, to deliver the programme.
The programme offers opportunities for Korean 12–14-year-olds, and for New Zealand students, many from low-decile schools, to develop their language skills and engage in cross-cultural relationships with their international peers. This is done through Zoom sessions using quizzes and other interactive activities, where students can share aspects of their life. Facilitated, student-led discussions in small groups are another key feature of the programme.
In all, 654 students from 12 New Zealand schools and 16 South Korean schools participated in the programme, attending sessions once a week for seven weeks – 102 sessions in total.
Students who participated in the programme represented the following schools across New Zealand:
Sylvia Park School, Rotorua Intermediate, Raumati Beach School, Finlayson Park School, Tauranga Boys College, Taupo Intermediate, Cambridge High School, Waimea Intermediate, Tokoroa Intermediate, Solway College, Rowandale Intermediate, Auckland Grammar.
Each school assigned at least one of their classes to take part in this programme, with teachers recommending the initiative to their colleagues for future sessions.
Within the Seoul and Gangwon regions in South Korea the following schools took part:
Seoul Schools: Dongguk Middle School, Wonmyoung Elementary School, Nonhyun Elementary School, Sinseo Middle School, Soongeui Elementary School, Topsan Elementary School, Gajaeul Elementary School, Seoul Kyodong Elementary School, Hansan Elementary School, Seoul Anpyeong Elementary School, Singa Elementary School, Buksung Elementary School, Songwon Elementary School.
Gangwon Schools: Gangreung Haeram Middle School Buron Middle School Namchuncheon Girls' Middle School.
A total of 339 children from South Korea were digitally connected with children in New Zealand.
The 2022 programme has provided many positive benefits for schools, teachers, children, and the wider community both in New Zealand and South Korea. In a world where in-person exchange and cultural opportunities remain constrained, the programme has continued to enable school children to connect with their international peers and develop long-term connections.
Feedback from teachers in New Zealand highlighted the enthusiasm that children in the classroom showed towards the programme.
The incorporation of a hybrid STEM-based and cultural-based exchange model was especially welcomed and enabled the promotion of unique aspects of Māori culture, in a modern format, on the international education stage.
New Zealand teachers also gave the programme the thumbs up. Given their high workloads, they appreciated that they did not have to organise the content or facilitate the sessions, as this was taken care of by the Learn English Live (LEL) team.
The programme provided the opportunity to indirectly promote a New Zealand school education to a South Korean audience. Students there were reported to be highly engaged throughout the exchange. The ENZ team will give a presentation on the programme at the Australia International Education Conference (AIEC) in October 2022: The session will explain the programme evaluation and survey methodology and how the results are being used by ENZ and LEL to continue to enhance the digital exchange to benefit students. The presenters will also discuss how they overcame challenges relating to language barriers, as one of the main goals of the exchange is to support Korean students with learning and practising English.
Contacts for more information
New Zealand representatives attending AIEC can attend the ENZ session or contact our South Korea team to receive a copy of the presentation slides after the conference (Alanna Dick).
Know of a New Zealand school interested in the next round of NZ-Korea digital student exchange? Please contact Learn English Live (William Clarke).
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From the CE: Keeping the focus on NZ
Kia ora koutou,
It’s July and in New Zealand the middle of winter. Halfway through the year it’s a good time to reflect on how far we have come in a rapid six months. My first reflection is that it is great to have international students back in our communities, lecture theatres and classrooms. Since the borders reopened, we’ve seen good volumes of student visa applications, and those applications are reflected in steady growth in enrolments. While some parts of sector are doing better than others, the big picture is that learners are considering and choosing New Zealand as the place to come for a quality international education.
Having travelled to India, the US and Canada, and most recently China, alongside sector representatives, we should not underestimate how important this awareness and preference is. International education is hugely competitive. Competitors like Singapore and Ireland are not sitting still and we, collectively, need to keep New Zealand in front of the high-value students we want to attract.
In my opinion, the Prime Minister’s visit to China did just that. Education was a significant part of the itinerary and its importance as part of the bilateral relationship was mentioned in almost every engagement with the Government of China. The Prime Minister delivered an address at Peking University, and he had the opportunity to meet with alumni in a more informal environment. We also saw excellent coverage of the visit in key China media. China is an important partner market for New Zealand, and this was a very successful visit. A word of thanks to everyone involved in its organisation, the sector members of the delegation who travelled and everyone who participated. I know it was a mammoth task.
Another reflection I have is how pleasing it is to see young New Zealanders getting out into the world again as Prime Minister’s scholars. Reciprocity, as I am reminded when I am in market, is an important part of international education. Around 171 New Zealanders from 14 groups will travel to Asia and Latin America over the next year as part of the most recent Group round and the second round of individual scholarships will open next week.
As we look to what lies ahead, the theme of next month’s NEW ZEALAND INTERNATIONAL EDUCATION CONFERENCE KI TUA, Te Ara Ki Tua The pathway forward, will provide an immediate opportunity to focus on our future. Thanks in advance to the sector leaders who are speaking or running workshops in what looks to be a compelling programme at our 30th conference. KI TUA is our annual opportunity to get together as one and to listen, learn, discuss and importantly, network. Globally, we are a small participant and to build on the good start of the past six months we must continue to move forward together. I encourage you to attend and I look forward to meeting and talking with many of you in a few weeks.
Ki te kotahi te kakaho ka whati, Ki te kapuia e kore e whati
Alone we can be broken. Standing together, we are invincible
Ngā mihi nui,
Grant McPherson
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Strategic Roadmaps
The Strategic Roadmaps were developed in 2014 by New Zealand's international education industry to guide its future growth and success towards 2025.
The six sector specific roadmaps and one overarching industry roadmap reflect the culmination of nine months of industry effort to map out the ‘strategic choices’ and ‘specific actions’ which have been identified by each sector as key enablers of their future success.
The roadmaps themselves were produced through a consultative industry-led process involving an extensive series of sector workshops, innovation cafes, and in-depth interviews with a large number of industry participants and experts.
ENZ was pleased to have been able to work with each sector to both prioritise the most important strategic choices for each sector and to support the implementation of a number of key strategic actions.
In 2015 ENZ held a number of roadmap ‘pit stop’ workshops in Auckland, Hamilton, Wellington, Christchurch, and Dunedin to provide the opportunity to review the progress that has been made since 2014 towards industry’s international education goals and to re-prioritise future actions to sustain ongoing success. A progress update report was developed to summarise the progress that had been made. You can download a copy of the 2015 Progress Update here.
Strategic Roadmaps
The roadmaps contain a number of 'strategic choices' and 'specific actions' which have been identified as key enablers of future success.
Download a copy of your sector's strategic roadmap below.
- University sector
- PTE sector
- School sector
- ITP sector
- English language sector
- Educational services and products sector
- International Education Industry Roadmap
Where to from here?
A roadmaps analogy was used throughout this process because it was always going to be about the journey as well as the destination. Education New Zealand will continue to support industry to in their international education journey by:
- Working with providers, peak bodies, sector groups, regional bodies and other key stakeholders to widely communicate the sector and industry roadmaps.
- Working with each sector to develop a joint work plan that will identify what the highest priority projects are and who (industry, ENZ, or jointly) will lead them.
- Working with each sector to develop the detail of how each priority sector-focused project will be approached, what costs and benefits can be delivered, and when it can be delivered.
- Facilitating the establishment of a cross-sector project steering group to lead a collaborative approach to high priority roadmap projects that require a multi-sector or pan-industry approach.
- Working alongside each sector and the cross-sector project steering group to support the implementation of the agreed high priority roadmap projects for future years.
Further information
If you have any questions or feedback please email roadmaps@enz.govt.nz
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Grow your business with the Skills Lab
At the heart of the Skills Lab is project-based learning. These projects are designed to give you top tips and advice that you can consume in bite-size pieces. The Skills Lab also allows you to post your own comments and share your top tips so we can develop a professional community.
Collaboration at the heart
The Skills Lab was born of industry feedback. In the 2015 Industry Survey, you expressed a desire for more professional development support, and in particular asked for online support in order for you to access content at a time and location that suits you.
We’ve since co-developed the Skills Lab with multiple groups of industry representatives, having taken into account your advice on the structure and features of the website, as well as on key content areas. We’re already working on a range of refinements that you’ve suggested, including on individual projects and website functionality.
Helping grow your business
The Skills Lab is already proving useful. Robbie Pickford, International Director of Takapuna Grammar School, told The PIE News at the New Zealand International Education Conference that the Skills Lab helped her institution learn about new markets.
“I’ve been in the industry for a long time and there hasn’t been that go-to place that I could get intel about the market, the country or the culture. The Skills Lab also encourages industry collaboration, with users able to upload their own information and expertise. There’ll be more and more information available for the sector. It keeps us growing and thinking towards the future,” Pickford said.
Kirstyn Mawdsley, Director International of St Hilda’s Collegiate School, also told The PIE News that the Skills Lab would be of particular benefit to New Zealand’s regional and smaller providers.
“We don’t have the same budget available as bigger programmes, and often we’re working in very small departments. Trying to keep up to date with everything and find professional development opportunities is quite complicated. The Skills Lab helps with that and also alleviates the distance barrier,” she said.
Content examples from the Skills Lab
But wait, there’s more!
The current version of the Skills Lab is just the beginning. We’ll continue to roll out new content, so stay tuned for more case studies and international education-specific content over the coming months. We’re planning more detailed and useful projects that will help you in your specific organisational context.
We’ll also be partnering with individual industry experts to bring you case studies and projects based on their successes. If you have suggestions on content, or would like to offer some of your expertise and contribute to a case study or project, please email us at skillslab@enz.govt.nz.
Sign up and participate
You can access the Skills Lab at skillslab.enz.govt.nz or from the ENZ website.
Make sure you watch the introductory video to learn how you can use this exciting new tool.
Note that only approved New Zealand education providers are able to access the Skills Lab and its content.
If you are experiencing any difficulty in signing up to the Skills Lab, please email skillslab@enz.govt.nz.
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Updated UIP system gives better user experience
The UIP system is an automated data collection system that will collect individual learner and provider data from UIPs. These providers are private training establishments that enrol international students and do not receive government funding.
Additional improvements were made to make the system more user-friendly. This work was completed on 1 May 2018 in time for submission of trimester 1 data this year. The updated UIP system is easier to use and features a new online portal - an additional option for providers to submit data.
The UIP system is a cross-agency project by the Ministry of Education, New Zealand Qualifications Authority and Education New Zealand and will help provide a more comprehensive picture of international student enrolments for this sector. Over time, this information will also help improve market analysis and inform decisions to support the international education industry.
Tour groups or group study tour operators will submit aggregate data through the Tour Group portal, which is also now live.
More information about the UIP system including the data requirements, the options to submit data and the Tour Group portal can be found at the STEO website.
For any questions, please contact UIP.DataCollection@education.govt.nz.