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  • International Student Experience Survey 2023 now open

    The International Student Experience Survey (ISES) surveys international students and alumni in Aotearoa New Zealand across all international education sub-sectors and at all stages of the student journey – from those who have just arrived in the country to those who have recently graduated.

    The ISES aims to better understand the overall international student experience to identify what is being done well, and where improvements can be made.

    It features insights and findings on nine, key aspects of the student experience journey –

    1. Decision making factors
    2. Study arrangements
    3. Arrival and orientation experience
    4. Education experience
    5. Living experience
    6. People and connections
    7. Value for money
    8. Work experience opportunities, and
    9. Future plans

    The survey targets international students via multiple channels, with the student sample including those on current student visas, post-study work visas, and those post study, but not currently on a work visa. To maximise uptake, ENZ has also engaged with sector peak bodies and education providers to distribute the survey to their students.

    Findings from previous surveys have informed ENZ’s Student Experience work, including the development of bespoke content on NauMai NZ that better serves international student needs, shaped student experience-focused outreach across government and informed partnership with community organisations.

    ENZ’s Student Experience Manager, Ross Crosson said that the ISES provides a rich data source to understand the student experience.

    “Research-informed findings must inform all our mahi. This survey helps us better understand our students’ experience living and studying in New Zealand, which can be used to inform decisions to improve that experience,” Ross said.

    “We look forward to sharing survey findings with the sector, and discussing those findings with them, later this year." 

  • NZ strengthens education ties in North America

    The visit was an opportunity to form relationships with international ministerial counterparts and key stakeholders, lead and participate in policy dialogue, and promote understanding of Aotearoa New Zealand’s education system and reforms.

    Minister Tinetti began her action-packed week of engagements in Ottawa, Canada where she hosted a round table lunch on international indigenous education at the New Zealand Official Residence. This was attended by Patty Hadju, Minister of Indigenous Services and representatives from Indigenous Services Canada, the Canadian Commission for UNESCO, the Canadian Ministry of Education, the Canadian Bureau of International Education, and Global Affairs Canada.

    In between formal engagements, Minister Tinetti took time to visit York Street Public School where, as a former teacher and Principal, she enjoyed connecting with local students and teachers.

    Following a busy few days in Canada, Minister Tinetti and her delegation moved on to Washington D.C for the International Summit on the Teaching Profession (ISTP). The ITSP conference brings together 22 countries to discuss how to strengthen the teaching profession and ensure all students have access to quality education.

    ENZ’s Director of Engagement, Americas, Middle East and Europe, Dubois Jennings said Minister Tinetti made it clear that New Zealand valued the potential opportunities for mutually beneficial collaboration, and her interest in developing these relationships.

    “Minister Tinetti used her time at ISTP to make important connections with other countries, several senior US education officials and experts in specific areas of interest for New Zealand. Those interests include national policies around compulsory education, teacher training, professional development, higher education and vocational training” he said.

    Minister Tinetti with China Education Vice Chancellor Chen Jie

    Whilst in Washington D.C, Minister Tinetti also met with China Vice Minister of Education, Chen Jie. This bilateral meeting between New Zealand and China adds to the list of engagements at the Ministerial and Officials level over the past few months adding value to the strong education relationship between our two countries.

    Later in the week Minister Tinetti attended the ANZAC Dawn Service where she had the opportunity to meet with Australia's Minister for Education Jason Clare.

    Left: Assistant Secretary, Bureau of Educational and Cultural Affairs Lee Satterfield and Minister Tinetti at the US Department of State.

    Minister Tinetti meeting with US officials at the Department of State

  • NAFSA 2023: Inspiring an inclusive future

    The theme for this year was ‘Inspiring an Inclusive Future’. The event provided opportunities for international education professionals to reconnect with key partners and discuss new opportunities for international exchanges, identifying indigenous engagement opportunities, developing new partnerships, expanding scholarship opportunities and progressing, diversity, equity, and inclusion initiatives. 

    University of Otago Director Te Whirika (International) Division of External Engagement Jason Cushen said, "The many conversations and meetings held during NAFSA underscored the range of possibilities and some of the challenges we all face coming out of the pandemic, being able to engage with dozens of partners and potential partners over a matter of days is of incalculable value."  

    NAFSA was held in Washington, D.C and is one of the largest events in the international events calendar. Around 8,500 registrants and 400 exhibitors signed up to learn about the latest innovations, proven strategies, and best practices in international education.  

    ENZ Education Counsellor and Regional Director Americas, Middle East and Europe Amy Rutherford said "The size and scale of NAFSA is difficult to appreciate if you haven't attended, but it demonstrates how competitive the international sector is across the world. The New Zealand presence at NAFSA plays an important part in promoting New Zealand's high-quality education offering on a world stage". 

    ENZ had a busy programme at the conference. ENZ Director of Engagement North America DuBois Jennings co-presented a session on Supporting Comprehensive Internationalisation: National Government Perspectives.  

    "As we continue to develop the Internationalisation Strategic Framework, the presentation was a great opportunity to share our progress with our partners and colleagues around the world. Doing this alongside the US Department of Education highlighted the similarities and differences of two country’s governments approach to Internationalisation," said DuBois.  

    "ENZ’s framework will be a first as it will inform how we bring New Zealand international education strengths to the world through a Māori cultural lens." he said. 

    The conference also was a time of increased connection for ENZ. Texas International Education Consortium (TIEC) made ENZ part of their Preferred Partner Network. TIEC is an association of Texas institutions focused on the development of Internationalisation and education abroad programming. ENZ and TIEC will work together to develop a range of activities that enhance the quality of education and promote cross-cultural understanding between Texas and New Zealand. 

    ENZ also hosted a networking function at Embassy of New Zealand. Over 300 people were invited from across the international education sector. New Zealand Ambassador to the United States of America Bede Corry and ENZ Chief Executive Grant McPherson delivered opening remarks, with University of Auckland Kaiarataki Pro Vice-Chancellor (Māori) Michael Steedman as MC for the evening.   

  • From the CE: Keeping the focus on NZ

    Kia ora koutou, 

    It’s July and in New Zealand the middle of winter. Halfway through the year it’s a good time to reflect on how far we have come in a rapid six months. My first reflection is that it is great to have international students back in our communities, lecture theatres and classrooms. Since the borders reopened, we’ve seen good volumes of student visa applications, and those applications are reflected in steady growth in enrolments. While some parts of sector are doing better than others, the big picture is that learners are considering and choosing New Zealand as the place to come for a quality international education.  

    Having travelled to India, the US and Canada, and most recently China, alongside sector representatives, we should not underestimate how important this awareness and preference is. International education is hugely competitive. Competitors like Singapore and Ireland are not sitting still and we, collectively, need to keep New Zealand in front of the high-value students we want to attract. 

    In my opinion, the Prime Minister’s visit to China did just that. Education was a significant part of the itinerary and its importance as part of the bilateral relationship was mentioned in almost every engagement with the Government of China. The Prime Minister delivered an address at Peking University, and he had the opportunity to meet with alumni in a more informal environment. We also saw excellent coverage of the visit in key China media. China is an important partner market for New Zealand, and this was a very successful visit. A word of thanks to everyone involved in its organisation, the sector members of the delegation who travelled and everyone who participated. I know it was a mammoth task. 

    Another reflection I have is how pleasing it is to see young New Zealanders getting out into the world again as Prime Minister’s scholars. Reciprocity, as I am reminded when I am in market, is an important part of international education. Around 171 New Zealanders from 14 groups will travel to Asia and Latin America over the next year as part of the most recent Group round and the second round of individual scholarships will open next week. 

    As we look to what lies ahead, the theme of next months NEW ZEALAND INTERNATIONAL EDUCATION CONFERENCE KI TUA, Te Ara Ki Tua The pathway forward, will provide an immediate opportunity to focus on our future. Thanks in advance to the sector leaders who are speaking or running workshops in what looks to be a compelling programme at our 30th conference. KI TUA is our annual opportunity to get together as one and to listen, learn, discuss and importantly, network. Globally, we are a small participant and to build on the good start of the past six months we must continue to move forward together. I encourage you to attend and I look forward to meeting and talking with many of you in a few weeks. 

    Ki te kotahi te kakaho ka whati, Ki te kapuia e kore e whati  

    Alone we can be broken. Standing together, we are invincible

    Ngā mihi nui,

    Grant McPherson

  • High satisfaction rates amongst valuable insights collected from NZIEC KI TUA 2023 post-event survey

    As standard practice for our events, Education New Zealand Manapou ki te Ao (ENZ) sends out a post-event survey to help us in planning for future conferences and would like to extend a big thank you to all those who took the time to share their feedback with us.  

    Manager Global Events and Agents, Janine Huxford, said that the information we gather via these surveys is of huge value to her team as planning has already started for NZIEC KI TUA 2024.  

    The feedback we received was overwhelmingly positive and 88% of attendees reported being satisfied or very satisfied with their experience at NZIEC KI TUA 2023. We also received a net promoter score of +27 which is well above the events industry’s benchmark of +10 which shows strong customer engagement and advocacy levels.  

    While these satisfaction rates are helpful and show that we are hitting the mark with most attendees, we really like to delve a bit deeper into the areas which haven’t quite met the delegates’ expectations. For example, satisfaction was slightly higher for those attending from the universities vs the school sector so we will be reviewing aspects of future schedules including the relevance of the sessions and making sure this is more evenly spread for all areas of the sector.  

    Also, there was feedback from some delegates that the app did not work as well as it could have. We have fed that information back to the developers who have confirmed that development work is scheduled to improve the mobile app. A future release is expected later this year which we expect will improve next year’s conference app.” added Janine.  

    In summary, the key findings from the survey were:  

    • Overall, 88% of attendees reported being satisfied or very satisfied with their experience at NZIEC KI TUA 2023. 3.5% reported not being satisfied with their experience. 

    • There was some variation in overall satisfaction with NZIEC KI TUA within the sector: Those affiliated with a university were statistically more likely to be very/satisfied with their experience (95%) than those affiliated with a school (86%) 

    • Despite evidence that those affiliated with a university were more likely than those with a school to report overall satisfaction with NZIEC KI TUA, the NPS for schools (+25) was higher than that for universities (14%).  

    • All keynote sessions were perceived to be of high quality by most respondents, with few responding negatively. A small proportion of attendees rated the sessions by Dr Hinemoa Elder (18%), Yemi Penn (13%), and Kaila Colbin (7%) as ‘fair’. 

    • Among networking opportunities at the conference delegates were most satisfied with opportunities to reconnect with sector colleagues (88% very/completely satisfied), followed by opportunities to meet new people (84%) and engage with partners (70%). 

    • Among experiences of the conference, delegates were most satisfied with the helpfulness of the organising staff (98% very/completely satisfied), followed by the organisation of the event (87%), quality of the sessions (74%), and relevance of the sessions (65%)  

    • The relevance of the sessions (30%), quality of the sessions (22%), and the event organisation (18%) contributed the most to people’s response to the Net Promoter Score question. This means that they are the most important factors in people’s experiences for their likelihood to recommend NZIEC KI TUA to others. 

    • Around half of the respondents felt more or much more confident that the New Zealand international education sector is ‘moving in the right direction’ (54%) and that it is resilient (53%). Only 7% felt less confident in either. 

    ENZ looks forward to welcoming you to another outstanding experience at NZIEC KI TUA 2024 in Te Whanganui-a-Tara Wellington from 6 - 8 August 2024 at Tākina Convention Centre. See you there!  

  • From the CE: A monumental year

    Tēnā koutou katoa,

    December already! Where did the past 12 months go?

    The good news is that the effort that you have all put into this sector, that we are all so passionate about, has delivered results. My team tell me that enrolments for the first eight months of 2023, and the 12 months since the borders opened, have almost topped 60,000 (59,306 to be exact) and that the number of visa applications is much higher. From where we were when the borders opened this is significant and tangibly real, positive progress. It is also a positive indication for the future as many of these learners will be staying on into next year and are the foundation on which we can build further growth.

    That said there is still much to do.

    The recovery is not spread evenly across all sector participants and not spread evenly across New Zealand. While, at the time of writing, ENZ is yet to receive its letter of expectation from the new Government, international education was included as a manifesto focus area and I expect we will get very clear direction as to our role in continuing the recovery. This is good news too. Getting clear direction from Government enables us to know exactly what is expected and to focus our efforts accordingly.

    In the short time that I have been in the CEO role, I have come to understand the importance of focus. There has never been and never will be a shortage of opportunities when it comes to international education. It is a matter of identifying the opportunity that delivers the impact and focusing our attention there. I look forward to receiving the new Government’s direction and delivering to it alongside our many partners.

    The past 12 months have also been significant in the area of scholarships – the Prime Minister’s Scholarships for Asia and Latin America and the Manaaki New Zealand Scholarship Programme. Our scholarship programme was also bought to a standstill by COVID-19 and is itself recovering and recovering well. In 2023 more than 250 New Zealanders have been recipients of a Prime Minister’s Scholarship and more than 900 people from across the Pacific and Asia have participated in the Manaaki New Zealand Scholarship Programme with another 400 in the pipeline. As you know, ENZ administers these on behalf of the Ministry of Foreign Affairs and Trade. Both programmes successfully build enduring connections between New Zealand and our offshore partners and contribute to our communities here at home.

    For all of us, our colleagues and our whānau, 2023 has been a monumental year. There is much that we can, and should, look back on with pride and satisfaction. On behalf of everyone at ENZ, I’d like to thank you for your support and for the huge amount of effort and work that has been achieved this year. I look forward to working with you in 2024 to continue the momentum towards an international education sector that is sustainable, resilient, and innovative, and of high value for students, providers, and all of New Zealand.

    Ehara taku toa i te toa takitahi engari he toa takitini

    It is not the strength of one person alone, but the strength of many that contribute to our success.

    Ngā mihi,

    Linda Sissons
    Acting Chief Executive
     

  • Our values

    Ngā Manapou - Our Values

    Ngā Manapou - Our values

    Our work is guided by Ngā Manapou – our values of Manaakitanga, Kaitiakitanga, Be One and Be Bold that are all encompassed by Aroha. 

     

    Manaakitanga 

    Manaakitanga refers to hospitality, kindness, generosity, or support as much as it does to the process of showing that respect, generosity or care for others.  

     

    Kaitiakitanga 

    Kaitiakitanga refers to guardianship, stewardship or trusteeship as we look after the environment and resources. At ENZ Manapou ki te Ao we treasure cultural diversity, focus on finding sustainable solutions, and remain open to new perspectives and ideas.  

     

    Be one 

    We interact positively with our colleagues to enhance our collective mana. We partner with generosity and appreciation. We work collaboratively and constructively. We appreciate effective teamwork. 

     

    Be bold 

    We consult genuinely before making decisions. We constantly challenge what’s gone before and shape what’s coming. We develop powerful relationships with our partners. 

     

    Aroha 

    Aroha – meaning love, affection, or compassion – guides and underpins all Ngā Manapou as we strive to think and act constructively, listen respectfully, and value the beliefs and culture of all our staff.  

     

     

  • PIF Recipient: Connect2NZ

    Connect2NZ aims to show that tertiary education providers can work with government agencies to build a framework for international learners that is innovative, future focused, and learner-centric.     

    Connect2NZ’s target audience is professionals, living outside New Zealand, who are seeking skills development in emerging sectors. Work has been undertaken to determine learner needs and match those with areas where New Zealand is strong. The project will design and deliver micro-learning and short courses which have pathways, allowing these learners to study from a group of courses to achieve their desired career outcomes. Potential topics include technology, leadership, health and wellness, food and agritech, energy, tourism, design and natural hazards. Our goal is to eventually extend our offerings to degree qualifications.  

    "What excites me the most about the Connect2NZ project is the exploration of potential new offshore/online markets. In particular, the global lifelong learner market which is huge and to date not well served by some of the fantastic educational offerings available from the New Zealand Higher Education sector, "  

    Professor Mick Grimley, Dean of Future Learning and Development, University of Canterbury 

    Some of these courses will be delivered by one provider partner, while others will be jointly designed and delivered. The number of tertiary education providers is expected to grow following consultation with government agencies and community outreach.    

    The pilot project is supported by Education New Zealand Manapou ki te Ao (ENZ). Through its International Education Product Innovation Fund, ENZ is supporting a range of pilot projects that reimagine how a New Zealand education can engage and inspire international learners and create impact through new delivery modes, approaches and partnerships.  

    "Connect2NZ breaks the mold by uniting our organizational strengths in solving a challenging problem. When we prove success, the value add is a model other institutions can follow". 

    Dr David Dannenberg, Director of Learning, Teaching and Library, Lincoln University.

     

     

  • We want to hear from you!

    This survey is important to gauge ENZ’s performance and importantly, let us know how we’re doing, what services you value and what you’d like to see more of.   

    In last year’s survey, you highlighted several themes that we’ve been working to address. We heard that you need more advance notice of our global events to allow you to plan better. In response, we published our event calendar in November, covering events to be held in the last half of 2024. 

    You also said you wanted to see closer alignment between government agencies and the sector. As a result, we have worked with peak bodies and key government agencies to refresh the purpose of the quarterly Peak Body Forum and built a closer working relationship with the Alliance of Peak Bodies.  

    Other important themes included improving our engagement and integrating views of the sector in our planning, while providing more clarity on our range of services and support. We have provided more webinars ranging from showcasing the regions to the global agent network, through to leveraging research, data and analysis to provide you with targeted market insights 

    Peak body and sector representatives were involved early in our business planning, including market prioritisation, to ensure that we walk in step with the sector. 

    While we may not always get it right, you can rest assured that we are listening and continually striving to deliver the products and services that you value and help you to grow 

    A survey link will be sent out in early May. We look forward to hearing your thoughts to enable us to improve our support to the New Zealand international education sector. Thank you in advance for your participation.   

  • International education front and centre during Prime Minister’s trade mission to SEA

    From 14 to 20 April, New Zealand Prime Minister Rt Hon Christopher Luxon led a delegation of New Zealand business and government leaders to Singapore, Thailand, and the Philippines. Included in the delegation was Tracey Bridges, Board Chair of Education New Zealand Manapou ki te Ao (ENZ), who joined a small group of education sector representatives, as well as other New Zealand Inc partners, including New Zealand Trade and Enterprise and New Zealand Story 

    ENZ’s offshore teams based in Singapore and Thailand played a pivotal role in organising and supporting the international education events, ensuring international education was front and centre throughout the visit.  

    Tracey said that it was pleasing to see that our sector received significant attention throughout the visit and that it played an important part in the New Zealand export story.  

    Being part of this delegation gave ENZ the opportunity to reinforce the significant economic, social, cultural, and diplomatic value that international education brings to New Zealand. 

    It was also a wonderful opportunity to underscore the importance of people-to-people links in strengthening bilateral relations. The delegation particularly enjoyed meeting so many New Zealand alumni and hearing how their New Zealand education has had a profound impact on their personal and professional success,” added Tracey.  

    Positive attention on our sector was achieved from the start when Massey University’s Vice-Chancellor Professor Jan Thomas signed an Enhanced Collaboration Agreement with Singapore’s PSB Academy’s Executive Chairman Viva Sinniah. This collaboration is a first for a New Zealand university and marks a significant expansion beyond traditional offshore teaching partnerships.  

    From Singapore, the delegation moved on to Thailand, where ENZ facilitated further international education events. Massey University signed a Memorandum of Understanding (MoU) with the Office of the Basic Education Commission (OBEC) under the Thai Ministry of Education. Under the MoU, Massey University in collaboration with ENZ will host in-market English training workshops for more than 100 Thai teachers under the supervision of OBEC in June 2023. This took place during a joint press conference at the Thai Government House, witnessed by the Rt Hon Christopher Luxon and Thai Prime Minister Srettha Thavisin. 

    ENZ Thailand, in partnership with Rajamagala University of Technology Phra Nakhon (RMUTP), then hosted New Zealand Member of Parliament Mr. Paulo Garcia, along with 27 delegates at the RMUTP campus for several cultural performances and tours. Later that afternoon, the ENZ Thailand team hosted a New Zealand Alumni Network event inviting the education representatives on the delegation, media representatives and 25 alumni who have all made substantial contributions to the bilateral relationship between New Zealand and Thailand. 

    ENZ’s Regional Director Asia (excluding China), Ben Burrowes said that Prime Minister Luxon engaged enthusiastically with the alumni and was able to see first-hand the role that international education plays in strengthening people-to-people connections around the world.  

    “During this event Prime Minister Luxon presented the Distinguished Service Awards to acknowledge the New Zealand Alumni Association in Thailand and the invaluable support it gives to international education.  

    “In addition to this Award, the Prime Minister presented an Eminent Alumni Award to a graduate who has made outstanding contributions to furthering bilateral ties between our two countries,” said Ben. 

    The Thai leg of the itinerary finished with a cocktail reception commemorating the Prime Minister’s visit. Over 400 guests representing various New Zealand Inc agencies, key local stakeholders from government agencies, educational institutions, private corporations, and education agents attended the event, reinforcing the close education ties between New Zealand and Thailand 

    Lastly, the delegation travelled to the Philippines which for many members was their first visit. The time was effectively used here to engage with a number of ENZ’s key stakeholders invited to New Zealand Inc engagements across the programme 

    At the close of the trip, Prime Minister Luxon said "the commercial announcements and deals between the delegation on the trip and counterparts in Singapore, Thailand, and the Philippines represent the growth of long-term, strategic partnerships. 

    "These relationships bind our countries closer together and deliver increased prosperity for all those involved."

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