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International student FAQs
The newly-launched FAQs cover study choices, applications, accommodation and finance, as well as questions on living, working and travelling in New Zealand. The content is timely, verified and sorted by categories.
Lucia Alarcon, ENZ’s International Digital Project Manager, said reviewing the FAQs involved listening closely to the international student audience and finding out what they most wanted to know.
“The updated questions were based on ENZ’s common student inquiries, and on the most searched-for questions in search engines and on the online Q&A site Quora,” she said.
“We’ve also added links from the answers to other parts of the website, encouraging students to further explore the wealth of useful content we have about studying in New Zealand.”
The FAQ content has been updated, expanded and fully optimised for internet search to ensure it ranks highly in search engine results. The How to Apply section of the website also links to the FAQs to give the page more visibility to interested students.
Lucia expects the expanded FAQs will be a valuable tool not only to support student inquiries but to drive the number of student referrals to institutions.
“It’s all part of our ongoing review of SiNZ to make it more relevant, helpful and outcome-driven,” she said.
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ENZ sponsors The PIEoneer Awards
The awards aim to recognise individuals and organisations that are raising professional standards, enhancing their engagement or redefining the international student experience.
ENZ is sponsoring the flagship ‘PIEoneer of the Year Award’.
“We’re delighted to support this initiative,” says ENZ chief executive Grant McPherson.
“We’re pleased to partner with The PIE to recognise the most outstanding achievement in international education globally.”
Amy Baker, Managing Director of The PIE, says it’s great to have ENZ’s support.
“New Zealand’s Think New brand aligns itself well to the transformational nature of international education. We therefore see ENZ’s sponsorship of our PIEoneer of the Year category a great fit.
“We also look forward to receiving entries from New Zealand stakeholders in the awards,” says Amy.
The University of Auckland’s Brett Berquist features on the judging panel.
“I'm honoured to be on the jury for the inaugural awards and encourage my New Zealand colleagues to submit their ideas and successes for the competition,” says Brett.
Find out more about the awards, including how to enter, at pieoneerawards.com
Be quick! Entries close 16 June.
The PIE is an independent media and recruitment company offering a range of services for international education professionals. The PIE is also the official media partner for NZIEC 2017. Find out more at thepienews.com.
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Student wellbeing strategy launch
The new strategy aims to protect and enhance New Zealand’s reputation as a safe and welcoming study destination. It was officially launched at Ara on 13 June by Tertiary Education, Skills and Employment Minister Paul Goldsmith.
Hayley Shields, ENZ’s Director of Student Experience says the new strategy was the outcome of extensive consultation with the sector as well as with international students about what would make the most difference to them.
“Students that I spoke to at the launch were really pleased to see the new strategy, and to know that their wellbeing is considered so important for their student experience,” she said.
Ara Chief Executive Kay Giles together with Ara staff and international students, representatives of government agencies, Christchurch Educated, and the local community took part in the launch.
Development of the new strategy was led by the Ministry of Education.
Read the International Student Wellbeing Strategy.
Read Minister Goldsmith's announcement.
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Around the world in five
MEXICO
All high school graduates expected to be proficient in English within 20 years
The federal Education Secretariat (SEP) has announced a US $44.5 million National English Strategy to produce high school graduates proficient in English in 20 years’ time. Calling English an “essential tool that facilitates dialogue in an increasingly interconnected world,” the SEP is promoting English for Mexican students from preschool to high school, and is signing collaboration agreements with international institutions.
INDIA
Students from India, Middle East not comfortable studying in US
A recent study from the Institute of International Education (IIE) shows that students from India and Middle Eastern nations are not ‘comfortable’ enrolling for courses in American universities. The IIE found that that 80 per cent of Indian students were concerned with physical safety while 31 per cent were concerned about feeling welcome in the US.
GLOBAL
Ten trends transforming international student mobility
Even as the immediate environment feels increasingly volatile, the underlying forces determining the direction of international education are becoming more defined than before. The impact of English goes without saying, as university curriculums taught in English continue to grow. There are less obvious factors at play too, such as the redefinition of brand and value – the realisation that skills and abilities mean more than a fancy diploma at a “branded” university is changing the playing field.
SAUDI ARABIA
Saudi Arabia to introduce physical education for schoolgirls
Saudi public schools will begin offering physical education for girls in the coming academic year. Physical education has not been offered in most public schools, but in recent years the Saudi government has begun introducing gradual reforms to open new opportunities for women and expand their participation in the labour force.
JAPAN
Japanese high schools saw record number of international students in 2015
According to the Ministry of Education, Culture, Sports, Science and Technology, a record-high 2,147 students from overseas studied at Japanese high schools in 2015. The number of Japanese students who studied abroad also rose to 4,197. Among the students going abroad, the U.S. was the most popular destination with 1,245 students studying there, followed by New Zealand with 833, Canada with 791, Australia with 515 and Britain with 131.
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Five steps to studying in New Zealand
Lucia Alarcon, ENZ International Digital Project Manager, says the tool was developed to better support prospective international students, who often find it hard to know where to begin.
“Choosing to study abroad is a big decision, so we want to make it easier for students to start the process by breaking the study abroad journey into five easy steps.
“Research tells us that breaking down a decision into steps makes people more likely to start the process. User testing has shown our 5 Steps guide is a compelling way to encourage students to get started on their New Zealand study adventure.”
Using appealing graphics and simple language, the five steps cover study options, budgeting, applying for a course, applying for a visa and departure.
Each step guides students to relevant content on the SiNZ website, leading them to a wider range of pages. It also directs students to content added to SiNZ in recent months, such as the Cost of Living and Explore NZ pages.
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Journey to transformational student experience
To tackle this challenge, ENZ and Study Auckland recently undertook an International Student Experience design project.
The goal of the design project was to provide detailed international student experience insights that can help education institutions lift their student satisfaction and referral rates, says ENZ Director of Student Experience, Hayley Shields.
Four areas of opportunity were prioritised: information provision, employability, social connectivity and shared values. From these, guiding principles were developed for how international students’ needs can be addressed to create unique value to the student experience in these areas.
Hayley says the New Zealand industry needs to focus beyond the on-campus experience.
“International students come to New Zealand to experience life beyond their studies and to grow as individuals.
“In true manaakitanga spirit, if we want to host, care for and respect our international students, we need to design programmes that are student centred.”
As part of the report, more than 80 face-to-face conversations were undertaken with students, business people and local community representatives. The students interviewed came from 16 countries in Asia, Latin America and North America.
The findings of the report were also informed by a wide range of international research projects which featured insights from leading global surveys on international student, parental and employer expectations.
The full report can now be accessed in IntelliLab here.
An example of an off-campus student experience was Study Auckland’s Rugby Have-a-Go Day for international students in July, where All Blacks players taught basic rugby skills. Through this, international students had a taste of Kiwi culture, and learned how rugby’s values can help form bonds and leadership skills. You can read more about the experience here.
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Around the world in five
MALAYSIA
Job competition spurs demand for graduate degrees
The Malaysian economy is in transition, resulting in an uneven employment demand across business sectors and increasing job competition among new university graduates. Recent graduates in the country are, in turn, opting to pursue postgraduate studies in greater numbers.
UK
Teaching Excellence Framework rankings attract international students
Teaching Excellence Framework (TEF) rankings in the UK are driving a “noticeable increase” in international students’ interest in Gold rated institutions, particularly for students from India.
JAPAN
Universities in Japan and Cuba cement ties
Japan's Kyoto University of Foreign Studies and the University of Havana in Cuba have signed a five-year agreement which will provide greater exchange opportunities for students and professors, as well as helping to “deepen bilateral cooperation in the teaching of Japanese and Spanish”.
CANADA
Canada tops student perceptions in IDP research
Canada has gained in favourable perceptions as a study destination this year, according to international student research by IDP Education. While Canada topped four of the five indicators in the survey, New Zealand was joint first with Canada on the perception of visa requirements.
IRELAND
Ireland launches new fund for international university partnerships
Ireland has introduced a new €500,000 fund to support activities between Irish higher education providers and institutions abroad. The programme aims to stimulate new collaborations in joint programmes, curricula development, student exchange programmes, and joint research activity.
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Government starts its business
Today marked the official opening of the new Parliament, when the Government laid out its priorities in the Speech from the Throne (available in full here).
The speech noted that in order to help ease pressure on infrastructure, the Government would make sure the immigration settings are right.
Specifically, it said it would “cut down on low quality international education courses and will ensure work visas issued reflect genuine skill shortages”.
These areas were flagged in the run-up to the election and in the subsequent coalition agreement.
ENZ Acting Chief Executive John Goulter noted that in a media interview on Monday, Prime Minister Jacinda Ardern described the possible reduction in overall immigration numbers as an estimate of 30,000 rather than a target.
“Ms Ardern said the Minister of Immigration would be working through various proposals but she did not expect an announcement soon. Instead, the priorities for the Government’s first 100-day plan would be on areas such as housing and health.”
Meanwhile, ENZ has worked with fellow agencies including Immigration New Zealand and Ministry of Education on a response to queries. This message is now posted on INZ’s website here, and we encourage you to read and share this widely. It is reproduced below:
As we work with our ministers in the new Government, agencies will continue to provide information and services to the international education sector.
We will advise students, education providers and agents of any developments in the sector that may impact them as soon as any decisions are made.
In the meantime, there have been no changes made to immigration settings. Immigration NZ continues to process student visas and post-study work visas as usual.
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Changes to visa processing
Celia Coombes, INZ Sector Manager (Education) advises that during consultation, INZ received a number of submissions from providers and education peak bodies. All feedback was analysed and incorporated into the decision making process, and resulted in some changes to the proposals, such as retaining the processing of Chinese student visas China and expanding the Risk and Verification function.
“Rather than being processed geographically, visas will be processed by customer sector such as business, education and tourism,” said Celia.
“This will enable INZ to enhance focus on its customers by delivering customer excellence in a digital world and to effectively leverage the investments INZ has made in technology and infrastructure.”
INZ will be communicating with the education industry regularly over the next 18 months as it transitions to the new model.
Immigration New Zealand (INZ) wishes to thank all those who provided feedback on its proposed operating model changes in September 2017.
For more details, including indicative timeframes for INZ Office closures, please see the media release on INZ’s website: https://www.immigration.govt.nz/about-us/media-centre/media-releases/immigration-changes-will-result-in-more-staff-in-new-zealand
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Around the world in five
US
New international student numbers decline for the first time
The number of new international students in the United States declined by 3 percent in 2016-17 – dropping for the first time in 12 years according to the Institute of International Education’s Open Doors survey.
CANADA
Publicly-funded healthcare available for New Brunswick students
International students in the Canadian province of New Brunswick will now be eligible for publicly-funded healthcare if they are studying full time in post-secondary education.
AUSTRALIA
Locked out: Australian study visas and international students with disabilities
International students with significant health needs or disabilities could be restricted from studying in Australia because of regulations around who pays for the cost of their care.
AFRICA
Pan African University to offer virtual education
A new virtual higher education option will soon be launched to offer distance education to students from 54 countries in Africa, taught in both English and French.
JAPAN
Improving equity and efficiency in Japanese higher education
The Japanese government is considering major reform to higher education by moving to an income-contingent loan scheme, whereby students enter university at little-to-no immediate cost and pay off their tuition later.
