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NZ’s updated Code of Practice – caring for international students
The following article is based on a presentation by Julia Moore from the New Zealand Qualifications Authority (NZQA) at NZIEC KI TUA 2022 in August. NZQA is responsible for administering the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 (the Code), which came into effect in January this year.
All domestic and international tertiary students, and international students in schools, are now covered by the Code. Offshore learners are also covered, with updated guidance from NZQA explaining what is expected, and what pastoral care might be provided for people studying offshore.
Wellbeing is closely connected with success in education, and this is recognised in the updated Code. The Code signals a new way of thinking about success for learners which includes wellbeing and acknowledges that being heard and responded to is part of wellbeing.
“International learners should be able to have their voices heard and heeded,” Julia said.
The Code sets a framework for the relationship between providers and students. It acknowledges solutions are best found locally, so the Code requires providers to work out what is appropriate in their own setting, and for meeting the needs of diverse learners. Learners and their communities need to be included in the design, review, and improvement of practice. Taking care of international learners has become an organisation-wide responsibility for the education provider, rather than the sole responsibility of pastoral support teams or the international office.
“We aim to support providers’ continuous improvement in taking a whole-of-organisation approach to pastoral care, honouring Te Tiriti o Waitangi, and responding appropriately to the diverse voices and wellbeing needs of their learners,” Julia said.
You can listen to NZQA’s full presentation at the link below.

NZQA holds regular workshops on the Code, and you can find out more here
Links to further information:
Read the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021
Code resources for tertiary providers
Code resources for school signatories

If you have any questions, please email the code team at NZQA: Code.Enquiries@nzqa.govt.nz
NZISA hits the road
Congratulations to NZISA for organising and delivering these four separate events to give international students a warm welcome to New Zealand. The events were also an opportunity for students to connect with each other in person, hear from inspiring speakers from international and migrant backgrounds, and network with a range of government and NGO organisations who work closely with international students.

The Roadshow also provided a moment to celebrate NZISA’s five-year anniversary and recognise five years of advocating on behalf of international students, raising issues and concerns with appropriate government agencies.

More than two hundred international students attended the events, which attracted very positive feedback. There was real appreciation for the kōrero of the guest speakers and the opportunity to connect with other students, especially from students who have just recently arrived in New Zealand.
“It was so inspiring to hear from the panellists how they were able to adapt and grow in new surroundings in a short time. I asked them about their motivation to work in New Zealand despite the cultural differences, and their answers really opened my eyes, as they mentioned that we can see challenges as a barrier, but instead look at them as opportunities to change and grow.” – Anis Aqeelah Afrina Mohd Raduan, who recently arrived in New Zealand to complete the final year of her Bachelor of Commerce at Te Victoria University of Wellington, majoring in Actuarial Science and Finance.
“It was so lovely to reconnect with past Presidents and executive members from NZISA and acknowledge just how far the association has come in five years,” says Sahinde Pala, General Manager Sector Services, Education New Zealand Manapou ki te Ao.
“Their hard work and commitment have given international students a voice with government agencies, ensuring the needs and concerns of international students studying with New Zealand are considered and addressed.”   
Tauranga education delegation travels to Korea and Japan
Two successful education fairs were held in Korea, with more than 100 Korean students committing to study in Tauranga from Term 1, 2023 onwards. 400 people attended the events overall.
Relationship-building was also a key focus of the trip, making many new connections and strengthening long-term ones in both countries.
Korea
The trip to Korea was coordinated by Education Tauranga and TKT agency. The two organisations held education fairs together in Korea for 12 years prior to COVID-19. This trip was especially important as 2022 marks 60 years of diplomatic relationships between New Zealand and Korea.

Regional marketing at the Seoul education fair

“It was exciting to travel offshore again to promote the Tauranga region. Korean families contribute so much to our city and our community - socially, culturally, and economically,” says Education Tauranga Regional Manager Melissa Gillingham.
The trip provided an insight into Korean culture and helped school representatives understand the support families need as they settle into life and school in Tauranga.
On average, Korean families stay in Tauranga for two to three years and contribute about $20 million per year to the local economy. A single family will spend about $100,000 per year on various costs related to establishing a home and participating in tourism activities.

Anne Young from The University of Waikato explains the Tu Ngatahi pin to a prospective parent at the Seoul education fair

Because the group was the largest New Zealand delegation to visit South Korea since the end of 2019, Education Tauranga organised a special Alumni Event with support from Education New Zealand. Hosted by New Zealand’s Ambassador to South Korea, Philip Turner, the event attracted 70 alumni Korean families.
The families were eager to reconnect and relive the positive experiences they had living and studying in Tauranga.
“It was fantastic to have the opportunity to connect with them again face-to-face and see what they've been up to since returning to Korea,” says Anne Young, International Manager of the University of Waikato Tauranga Campus.

Greenpark Primary School reconnecting with the sister-school they have had reciprocal exchanges with for 18 years, Hansin Elementary

Visits to sister schools were next, with representatives from the delegation calling on Sanui Primary School and Hansin Elementary. They were treated to full school tours and discussed next steps in strengthening their relationships and the potential for restarting international exchanges once again.
In addition to the education fairs, this was an opportunity to reconnect with Tauranga’s ‘friendship city’ in Korea; Ansan. Situated on the outskirts of Seoul, Ansan is a planned city that grew from a population of 120,000 to over 750,000 in the past 35 years. With a wide scope of primary and secondary industries, and a strong focus on sustainable growth, there are similarities connecting Tauranga and Ansan city.
Japan

After the success of the events in Korea, Tauranga city representatives Dean Prendergast and Melissa Gillingham travelled on to Japan to continue reconnecting with their international contacts.

Meeting with Waseda University and Japanese Women’s University at the New Zealand Embassy, hosted by ENZ representative, Misa Kitaoka

This year marks 70 years of diplomatic relations between New Zealand and Japan. Mr Prendergast and Ms Gillingham visited the New Zealand Embassy to celebrate this milestone. There they met with representatives from top Japanese universities, Waseda University and Japan Woman’s University, to discuss studying abroad and online exchange activities.
High interest in the United Nations’ 17 Sustainable Development Goals is shared between the two schools.
“It’s important to discuss ways for youth to connect over common goals that will continue to unite our two countries for future generations,” Ms Gillingham says.
The final stop on the trip was Tauranga’s sister-city, Hitachi, in the Ibaraki prefecture. Next year the two cities will be celebrating the 35^-year anniversary of the sister-city relationship, a significant and long-term connection that has seen many exchanges on an educational, economic, and personal level.
The representatives had an opportunity to meet with Hitachi Mayor, Haruki Ogawa and exchange stories. Mr Ogawa was delighted to meet with the delegates and is waiting eagerly for the next mayoral delegation to visit Hitachi.
Record audience for ECE symposium streamed live from China
Thousands watched the third annual New Zealand – China Early Childhood Education Symposium, as it was livestreamed from Guilin in southern China on 23 September 2022. A further 200 attendees were present at the event in Guilin, and New Zealand presenters and attendees joined via webinar.
Sponsored by Education New Zealand Manapou ki te Ao (ENZ), the New Zealand Embassy in China, and the China Centre for International People to People Exchange, and co-organised by Guangxi Normal University, the 2022 Symposium’s theme was: Together for a Shared Future: Sustainable Development in Early Childhood Education and Care.
Thought-provoking and inspirational presentations covered a wide range of topics, including education systems, language development and practical examples of play-based learning. You can view the 2022 ECE Symposium programme, including details of the presenters, here.

Miranda Herbert at a media engagement with Chinese news channels

Miranda Herbert, ENZ’s Regional Director for Greater China was invited to an interview with Guilin TV to explain our collaboration with China’s Ministry of Education, to support dialogue around best practice in the early childhood education field. The event was also covered by other key news outlets in China, including Guangming Daily, a national Chinese-language daily newspaper published in the People's Republic of China.
“New Zealand is recognised as one of the first partners with China for early childhood education, as a result of the symposium,” Ms Herbert said.
“Now in its third year, the symposium has grown from strength to strength each year, and is highly valued by the Ministry of Education in China.”

Representatives from Te Rito Maioha presented a talk on the theme 'My language and my culture are my identity'.

Arapera Card, Senior Advisor Māori at Te Rito Maioha, said meeting the organisers both from Beijing and Aotearoa set a sense of whanaungatanga and manaakitanga ahead of the symposium.
“As an organisation Te Rito Maioha found this experience to be overall well executed and amazed at the number of participants across China. That was lovely to see, and should the opportunity come around again, we will be sure to increase the numbers of participants attending from Aotearoa. The line-up of presenters from both countries absolutely showed that the early childhood sector is in good hands,” Ms Card said.
New Zealand and China have been collaborating on early childhood education since 2020 and this is now an item under the mechanism of the Joint Working Group on Education and Training, last held in February 2021.
Want to know more about ENZ initiatives in China? Contact China@enz.govt.nz
Wide-ranging masterclasses in Vietnam
“We were very pleased at the interest shown by the Vietnamese students,” says Van Banh, Market Manager at Education New Zealand Manapou ki te Ao (ENZ).
“Some of the students had previously taken part in other events with us, which shows the level of interest they have in New Zealand.
“Each session included a Q&A session with the lecturers about undergraduate programmes at their institution, and an opportunity for us to highlight the upcoming New Zealand education fairs at the end of October.”
Artificial intelligence, chemical engineering, and sheep milk cheese were among the many and diverse topics covered by 19 academics across the 21 masterclasses, which were offered to students from nine different school chains across Vietnam.
Haere rā to Brazilian students
Farewell events for the students have been held around the country, to demonstrate our appreciation of this opportunity, and contribute to the students’ memories of New Zealand. The events also provided an opportunity for diplomats from both countries, and local government representatives to demonstrate the value of international education in building global connections and long-term relationships.
Events included a sailing trip with Maritime New Zealand, Māori performances, outdoor experiences, and museum tours, organised by Education New Zealand Manapou ki te Ao (ENZ) alongside regional development agencies.

Final farewells from students and their supporters in New Zealand and Brazil.

The final farewell event was online, and included New Zealand Ambassador to Brazil Richard Prendergast, Henrique Choer Moraes, Minister-Counsellor at the Brazilian Embassy in Wellington, and Mr. Roni Miranda Vieira, Director of Education from the Education Secretariat of Paraná state speaking with the students and hearing about their experiences, alongside others involved with the trip.
‘The people were very welcoming – a wonderful experience.’
‘New Zealand is beautiful, this is the best experience of my life, I’m loving it here!’
‘We got to know so many places.’
‘A lovely country and a lovely experience – thank you so much.’
‘We did a boat cruise in Milford Sound.’
‘We went with the school to a lot of different places.’
‘I had a really great time with my host family. They were very kind to me. I’m very sad to leave them.’
‘I’m getting on very well with my host brother – I think I will miss him when I go back to Brazil.’
‘It has been an amazing experience – I am learning so many things.’
‘My host family owns a coffee shop in Rangiora where I go on weekends and have a chance to know different people, they also own a farm and have taught me how to shear a sheep. Another interesting thing I noticed is that depending on the city, I hear a different accent.’
ENZ’s Market Development Manager in Brazil, Bruna de Natale, says this was the first big group of students to come to New Zealand after our borders reopened.
“We had all been waiting eagerly for New Zealand’s borders to open again so this programme could get underway after almost two years, and I know the Kiwi schools involved were very excited to welcome these students. It was good to hear about the special memories the students will take home from their trip, including how much they learned. For most students, this was their first international experience and for many of them, being in a multi-cultural class in New Zealand was a very different experience from home.
“We hope that the students will stay connected to New Zealand and that this experience will be a good basis and incentive for them to explore further international study options in the future – who knows, we might welcome them back to New Zealand someday, that would be lovely!”
The study programme is fully funded by the Paraná Government, through Paraná’s Secretary of Education and Sport, and is expected to continue next year for around 2,000 students. We hope that some of them will be able to come to New Zealand.

Auckland-based students took part in a sailing trip thanks to Maritime New Zealand and Auckland Unlimited

Students from Freyberg High School saw a presentation on the Iny͂ People of Central Brazil exhibition at Te Manawa Museum in Palmerston North

Visiting Milford Sound was one of the highlights for the Invercargill-based students

Students from Western Heights High School experienced a farewell special day out in Rotorua that included Velocity Valley, ZORB, and the Skyline Rotorua Gondola and Luge, as well as a BBQ lunch.
Latin America masterclasses showcase New Zealand education
From 25-26 October 2022, the Education New Zealand Manapou ki te Ao team in Latin America hosted the second edition of the Latin America Masterclasses, an online event that brings Latin American audiences closer to New Zealand universities and showcases the quality of a Kiwi education. There were more than 1700 registrations, and more than 1000 people joined during the six live broadcasts.
Centred around ‘Education for sustainable development’ as the main theme, the event brought together researchers from different subject areas to deliver classes focused on the importance of sustainability for the development of society. Lecturers from Massey University, Victoria University of Wellington, University of Waikato, Auckland University of Technology and Lincoln University participated.
The goal of the initiative was to highlight the quality of education in New Zealand, explore key themes in sustainability, and demonstrate how a New Zealand education prepares students for the future. To promote the event, ENZ carried out an extensive communications campaign on social media, press and trade channels, focusing on countries such as Brazil, Colombia, Chile, Mexico and Argentina. The campaign shared key messages about a Kiwi education with thousands of people across Latin America.

Dr Christian Schott of Victoria University of Wellington discussed sustainable tourism development

Dr Silvia Serrao-Neumann of University of Waikato talked about what makes cities more liveable

Attendees were able to learn why New Zealand education is considered a world leader in promoting independent thinking – through practical and collaborative teaching – with an emphasis on issues such as environmental preservation and sustainable business innovation.
The students also learnt about the concept of kaitiakitanga, which represents taking care of people and place, preserving traditional knowledge for the benefit of future generations.

The event's production team at work during the live broadcasts

All classes were broadcast in English, with simultaneous translation into Portuguese and Spanish. Participants were able to chat with ENZ staff and send through their questions for the speakers to answer live.
Following months of preparation for the event, the masterclasses were broadcast on ENZ’s own online platform in Latin America. The site is available to Latin American audiences and features the 2022 and 2021 Masterclasses. There are plans to transform the site in the future, into a permanent hub of events and content on New Zealand education for Latin America audiences.
Indigenous Malyasian students learn about Te Ao Māori
Scholastica Philip, who is of Kadazan descent, together with Diana Bah Said and Norazah Din, both of Semai ethnicity, have been studying the Te Ao Māori and Sustainability course on the Mission New Zealand online platform.
All three say they gained a great deal from the short course, which included an introduction to biculturalism, and the five stages of the design thinking process.
“Biculturalism in Aotearoa New Zealand is fascinating,” Norazah said. “We learned about Māori settling in New Zealand, and I really want to experience their culture and daily life if I have the chance in the future.”
Scholastica noticed some common themes around sustainability in Te Ao Māori, and the importance of nature and food in her Kadazan culture, which is from East Malaysia.
“We take care of nature as we take care of humans - we need to take care of all living things.
“There is an ancient story for Kadazan people about Huminodun, a very beautiful woman who sacrificed herself to create food and bring rain to stop the cursed drought season for her people. This story is about how closely we are connected with nature.
“We learned on the course that Māori and non-Māori are working together in New Zealand to achieve a sustainable ecological system – I love the concept,” Scholastica said.
Norazah and Diana also noted how important trees and rivers are in their distinctive Semai culture, which is based in North Malaysia.
“We have a very strong connection with nature - as much as we respect each other,” Diana said.

Norazah with a friend at the Festival of Langauge

Scholastica and Diana at university in Kuala Lumpur

Norazah and Diana are in their second year of study at Universiti Malaya, and Scholastica is in her third year.
Scholastica has also completed an introductory course in te Reo Māori, and you can hear her pepeha here.

Ben Burrowes, Regional Director Asia for Education New Zealand Manapou ki te Ao (ENZ) says the Whakatipu Scholarships are funded by ENZ and Universiti Malaya.
“We are aiming to empower talented young indigenous students, support them with learning and exchange opportunities, and encourage knowledge sharing.

Scholastica at the Sabah Fiesta with a group of Thai buddies

“This is the first year of the scholarship, and it’s great to see these students making the most of this opportunity.”
Read more about the Whakatipu Scholarships on the ENZ website here.
Read more about Mission New Zealand on ENZ’s New Products and Services website here
NZ education publishers at Frankfurt book fair
New Zealand education publishers were represented virtually and in person at the event, which hosted 4,000 exhibits, attracting around 93,000 trade visitors and 87,000 members of the public.
Catriona Ferguson, Association Director at Publishers Association New Zealand (PANZ), organised the New Zealand stand, with support from Education New Zealand Manapou ki te Ao. The New Zealand stand attracted a lot of interest from attendees at the fair and provided a great opportunity to meet with book trade representatives from around the world.
Six of New Zealand’s education publishers were represented by PANZ and had a virtual presence at the fair: BIOZONE International, EduMaxi, Essential Resources, Global Education Systems, Huia Publishers, and Sunshine Books. Dame Wendy Pye from Sunshine Books attended the fair in person, together with several other New Zealand publishers.

Dame Wendy Pye of Sunshine Books with Marina Wilmerstadt from ENZ
Japanese teachers experience New Zealand’s regional schools
“Waseda University and its affiliated schools are longstanding and valued partners for us,” says Misa Kitaoka, Director of Education in Japan for Education New Zealand Manapou ki te Ao (ENZ).
“It’s exciting to see the strong regional focus they have chosen for their students’ study in New Zealand in 2023 and hear about the planned growth of the programme.”
Waseda University schools will be sending up to 60 students on a group programme to schools in Manawatū and Hawke’s Bay for two weeks in March 2023. The two regions were selected to receive students after taking part in an Expression of Interest process. Close to 80 students have already applied to take part, and Waseda plans to increase the number of participants to 100 from 2024, and to increase the length of their visit in future years. 
ENZ hosted the familiarisation tour (famil) to Manawatū and Hawke’s Bay from 21- 25 November 2022. Four Tokyo schools took part alongside Waseda University: Waseda University Senior High School, Waseda University Honjo Senior High School, Waseda Jitsugyo High School and Waseda Saga Junior and Senior High School. The famil was co-funded by ENZ and Air New Zealand, and Palmerston North City Council and Learning Hawkes Bay played a major role in helping to organise visits to 14 different education providers.
“Through the five-day famil, our regional and institutional partners demonstrated their strengths and uniqueness,” says ENZ’s Director Marketing and Strategies, Patrick Holden, who travelled with the delegation.
“Delegates commented on how welcome they felt and how impressed they were to see indigenous Māori language and customs being incorporated into the school curriculum.   The manaakitanga shown by the different institutions was well received, especially the pōwhiri.”  

The delegation is welcomed with a powhiri at Napier Girls High School

Misa Kitaoka stressed the importance of destination marketing with support from regional partners.
“While decision-making tends to be institution-led in the tertiary sector, decisions for the school sector are often led by the region or city. This famil was a great opportunity for us to showcase the regions first, followed by the education offerings available in the regions.
“Japanese school students, parents and educators are also interested in cultural experiences in New Zealand beyond education, including the opportunities to interact with local students and host families, and to embrace New Zealand’s cultural values of diversity and inclusion.
“While video-calling offers many benefits and has been vital across the pandemic, bringing famils back into the country means our offshore stakeholders can experience first-hand what New Zealand has to offer. Regional involvement will play a key role in building long-term reciprocal relationships for Aotearoa.” 
For more on ENZ’s education partnership with Waseda University and its affiliated schools, please click here.  
For more on the value of short-term programmes for international students in New Zealand and the potential benefits to New Zealand and the educator sector, check out this recent Spinoff article: How educational exchange fosters more than just learning | The Spinoff 

Hamish Cooper, NZ Ambassador to Japan, and ENZ staff Misa Kitaoka, Patrick Holden and Ben Burrowes called on the President of Waseda University, Dr Aiji Tanaka and Prof. Kate Elwood, Dean of Centre for International Education recently to congratulate Dr Tanaka on his reelection as the 18th President of Waseda University

 The delegation was welcomed on to the Central Hawkes Bay College Marae where they were given background about the history of the marae and given a quick fire class in flax weaving

Waseda delegation outside Awatapu College