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INZ working to improve immigration outcomes for international students
In keeping with New Zealand’s International Education Strategy 2018-2030, Immigration New Zealand (INZ) is placing greater emphasis on striking the right balance between facilitating migration and protecting migrants and New Zealand.
Jeannie Melville, Assistant General Manager, Education and Tourism says, “INZ is committed to ensuring the right level of scrutiny is applied to visa applications to ensure the right decisions are made for New Zealand. INZ is processing visa applications as fast as practicable and we generally do a good job; however, processing times will always depend on the complexity of an application.”
Since the start of the peak student visa processing season in November 2018, INZ has seen an increase in applications from students who require a greater level of assessment and verification. These applications take longer to process and, as a result, people have not received visas within the period of time they expected.
In terms of application numbers, there has also been a noticeable increase in the volume of student visa applications. From India alone, there was a 42 per cent increase over the peak period of November 2018-February 2019, compared to the previous year, and applications from China increased by 21 per cent.
INZ has been engaging regularly with education providers, sector peak bodies and Education New Zealand to update them on processing times and the reasons why some student visa applications are taking longer to process than expected.
“INZ is committed to ensuring that education providers have confidence in our systems and processes. We want to support education providers and students to use the immigration system effectively, efficiently and appropriately,” says Jeannie.“We are taking action to address the increased time required to process some applications. INZ’s Mumbai office is the primary hub for first-time student visa applications, and is boosting processing capacity to manage the increase in volume, with additional staff already recruited.”
INZ will continue working with peak bodies to improve guidance for students around the documentation requirements for student visa applications.
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Around the world in five
CANADA
Country briefing: Canada confirms travel exemption and emergency assistance for eligible international students
In a normal academic year, this week would have marked the end of classes for the winter semester at many Canadian universities and colleges, followed by a transition to final exams and the packing up of campus for the summer break. Needless to say, this year has been anything but normal so far.
AUSTRALIA
Int’l Student Support Network launched
The Australian Homestay Network has launched an Australia wide program called the International Student Support Network to provide short-term, heavily discounted homestay to eligible international students impacted by the global crisis.
GLOBAL
Measuring COVID-19’s impact on higher education
A new report from Moody’s Investors Services highlights the financial impacts of the pandemic on higher education institutions around the world.
UNITED KINGDOM
A day in the life of an online student
To further her business career, Charlotte Synnestvedt had to make a choice. She could either stay in her home country of Norway where her business education would be subsidised or she could apply for a leading business school overseas.
GLOBAL
Vouchers over refunds could save study travel sector from collapse
The study travel sector is at risk of imploding unless language students are obliged to accept vouchers instead of being given refunds for cancellations of their overseas study experience, industry professionals have told The PIE News.
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Physically distant, digitally connected
Since early March, the team’s strategy for student-facing content has prioritised three areas: keeping students updated with official information about COVID-19 in New Zealand, supporting their wellbeing, and keeping New Zealand top of mind for prospective students, so we are well-positioned to recruit new students when borders reopen.
Our main focus is on supporting and connecting with international students within New Zealand, and helping them connect with each other.
The campaign takes a three-pronged approach to this through:
- Growing our audience on NauMai NZ through a digital advertising campaign so that we can offer more students information and support to enhance their experience. The ‘Stay well, stay connected’ page on NauMai NZ is a main landing page for website traffic coming through the campaign.
- Connecting students through our International Student Support Facebook Group. We have transitioned the ‘Ask New Anything’ Facebook group into the ‘International Student Support Group (NZ).’ This private group is a space for international students in New Zealand to connect with one another, ask questions, find help and offer advice. The group currently has 2,300 members including 475 new member who have joined in the past two weeks.
- Concentrating on content created by students, for students. We are predominantly using content made by students on our channels to present their own authentic experiences, through blog and video content and weekly Instagram live Q&A sessions.
Check out our YouTube playlist ‘International students in lockdown in New Zealand because of COVID-19'. As we move out of lockdown and into Alert Level 2, we will continue to support students with relevant content.
China channels
To ensure we’re reaching our Chinese students on the channels that they use, we are running a Chinese version of the campaign specifically for this audience. We are doing this by:
- WeChat advertising within New Zealand
- A Chinese language version of the NauMai NZ COVID-19 page
- Chinese language videos with information about work and financial support, studying onlineand living in a student hostel during lockdown.
- We are developing a new NauMai NZ ‘mini programme’ to deliver the NauMai NZ experience within WeChat. Work has already started, and we aim to launch the programme by the end of the year.
New content
Keep an eye out for new content across our platforms and social media channels, including NauMai NZ, Study in New Zealand, our Facebook page, Instagram, YouTube, WeChat and Weibo.
As you can see, there is a lot happening in the student content space at ENZ. We are working hard to ensure much needed information and support is provided to the many international students who are still in the country, as well as continuing to engage with the prospective students in our database and across our social media channels.
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ENZ partners with ISANA to support sector capability
Under the initiative, ISANA NZ will develop a suite of resources including guidelines, templates and frameworks to help support international education practitioners across the school and tertiary sectors.
The resources will cover areas such as student support, student experience, critical incident management, intercultural competence, and professional leadership. They will be developed in concert with practitioners.
ENZ Director Industry Laura Simpson says the initiative has been developed with recovery of the sector in mind.
“This initiative focuses on the longer-term development of the international education sector’s capability. The resources are being developed to provide additional support for practitioners who support students and will help support the sector’s recovery. The initiative has been designed to support Goal 1 of the New Zealand International Education Strategy, 2018-2030, to ensure an excellent education and student experience.”
ISANA NZ Executive Director Chris Beard says the work will identify and make available online a range of versatile resources that reflect good practice across the sector.
“The materials will provide practical guidance, frameworks and models to help practitioners facilitate positive student experiences in areas such as intercultural engagement, social integration, mental health and student wellbeing. We are looking forward to developing the resources in partnership with experienced practitioners and subject-specific experts to ensure they are accessible, relevant and useful.”
The resources will be developed over the next year in partnership with practitioners and stakeholders from across the sector. They will progressively be made available to the sector on ISANA’s website and ENZ’s Skills Lab.
Go to www.isana.nz for further information on this initiative.
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Patrick Au: a champion for international students
Patrick is a registered psychiatric nurse and counsellor who migrated from Hong Kong in 1991.
He has been working with Asian migrants and international students in primary and tertiary healthcare for more than 20 years – most recently as the Asian Mental Health Coordinator for the Auckland District Health Board. He is now moving into full-time private practice.
ENZ’s Director of Student Experience and Global Citizens, Sahinde Pala, says Mr Au’s mahi (work) has been of incredible value to international students.
“Patrick has worked tirelessly to highlight issues and barriers for international students in the mental health system and has been a trusted advisor as initiatives and policies have developed over the years.
“He has been a respected member of the Auckland Agencies Group chaired by ENZ, which works on student wellbeing, and a key figure during the development of the International Student Wellbeing Strategy.
“At ENZ we have also been privileged to be able to call on Patrick’s services as we develop new content for our NauMai NZ platform for international students in New Zealand.
“We are sad to see him move on from the ADHB but grateful that he’s remaining in mental health support.
“We would like to thank Patrick for his enormous contribution to the international student community over the years and wish him all the best for his next chapter,” says Ms Pala.
He taonga rongonui te aroha ki te tangata
Kindness to all people is a great treasure -
Around the world in five: E-News February 2022
International
Has the pandemic redirected international student flows forever?
Survey: Covid-19 ‘significant’ impact on wellbeing
New Zealand
New Zealand has ‘continued interest from PhD students’ despite delays in border reopening: expert
Australia
Early signs of international student numbers rebounding (universityworldnews.com)
“They are missing, we miss them”: Plan to bolster city’s student reputation
Unlimited work hours for international students ‘could damage’ Australian reputation
Canberra announces Maitri initiatives to support Indian students at top Australian unis
India
How Omicron has affected the vision of studying abroad for students
United Kingdom
UK hits target of 600k international HE students 10 years early
The English test that ruined thousands of lives
Make immigration rules work for universities, expert says
United States
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Latest insights on international education
The Insight Story March 2022 is the latest snapshot of international education from Education New Zealand Manapou ki te Ao.
This fourth issue includes research, insights and trends on:
• our top source markets
• other English-speaking international student destinations
• student visa numbers
• international student experiences
• transitions from secondary to tertiary study in four priority Asian markets.
Do you know, for example, which countries are most interested in our Study with New Zealand website?
Or how students from Japan rate the value for money and cost of living in New Zealand, and their overall experience here?
Or which nationalities have the highest number of student visas granted in other English-speaking international education markets?
Or how positively international students rate their experience in New Zealand, and how international student experience at New Zealand universities compares with the global benchmark?
To find the answers to these questions and more, read The Insight Story and sign up for future issues, on the IntelliLab website.
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New resources for practitioners and international students from ISANA NZ
To achieve this work, ISANA NZ is delighted to be engaged in an International Student Wellbeing Strategy (ISWS) supported project with Studio C Design and Lift Education. Over the past few months, a series of resources has been developed to assist practitioners and promote a rich experience for international students in Aotearoa. These resources have been tailored to the needs of key sector stakeholders: international education practitioners and international students (primary, secondary and tertiary).
International education practitioners
Six micro-online learning modules have been developed to help international education staff provide the best possible support for their students. The modules build on the recently developed Capability Toolkit content that ISANA NZ produced with support from Education New Zealand Manapou ki te Ao in response to the impact of the prolonged border closure.
Micro-learning is an increasingly popular form of work-based learning, because it is delivered in more manageable chunks and enables learners to absorb and retain more information.
These interactive modules capture industry expertise and engage staff with six crucial topics:
- Intercultural tools for supporting international learner mental health
- Supporting the international learner transition
- Methods for reviewing and improving your international services and products
- Learning from critical incident case studies
- Effectively supporting international learners’ social connectedness
- Supporting international learner employability
To ISANA NZ’s knowledge, this is the first example of micro-learning for international education practitioners in Aotearoa, and it lays an important platform for sector-specific credentials development.
Primary and intermediate aged learners
An interactive activity sheet has been created for learners at primary/intermediate level to play with an adult. The game presents several activities for the student to participate in at home, in school, and in their local community. Learners can tick off each activity as they weave their way through the worksheet, and through their own community.
A series of tips for settling into New Zealand life can be found among the fun illustrations that cover the activity sheet. Both the primary learner resource and staff eLearning modules will be available on the ISANA NZ website at the end of this month.
Secondary school studentsFive documentary style videos highlight international students Alan (from Mexico) and Carren (from China) who currently attend Wellington High School. The videos follow their day-to-day lives as they navigate challenges such as understanding a new culture, settling in and coping with being far away from family back home.
Each of the videos will have subtitles in Mandarin, Hindi, Vietnamese, Korean, and Bahasa Malaysian.
Watch along as Alan and Carren get to know other students and people in their community:
YouTubeTertiary students
For tertiary students, three podcast episodes have been produced. The podcasts feature panel host Vaelyn, an international student graduate and business owner, as they engage with panelists:
- Ami from India, studying a Bachelor of Nursing at Universal College of Learning (UCOL) Te Pūkenga, Palmerston North
- Pulak from Bangladesh, studying a Masters in teaching English as a second language at the University of Auckland
- Melanie from Malaysia, studying on the Foundation Programme at Up Education
The students share stories, anecdotes, challenges and vulnerabilities while they kōrero about topics such as being part of local communities, coping with stress, dealing with racism, taking positive wellbeing steps, and making most of their time in Aotearoa.
Listen to the students kōrero about life in Aotearoa here: https://www.podbean.com/eas/pb-hh6zn-14464ea
Each video and podcast is accompanied by a downloadable PDF detailing tips and tricks for students. You can find all these materials under the Student Resources page on the ISANA NZ website.
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Around the world in five
Asia
A shift towards non-recruitment based engagement with Indian schools could be key to better managing student expectations, stakeholders have suggested. Those who have done it well – particularly schools in the US – have created engagement through faculty, immersion trips, experiential learning opportunities, curriculum engagement and alumni, The PIE learned.
North America
British Columbia is Canada's westernmost province, and a leading destination for international students within Canada. On 1 March, the BC Ministry of Post-Secondary Education and Future Skills released details of how the international student cap will be applied within the province's education system.
Europe
A new paper from a group of experts, including three former universities ministers, challenges suggestions that the United Kingdom has too many international students and warns that the government is using out-of-date data to predict the number of overseas students expected to come to the UK for their higher education.
Africa
International educators need to prepare for ‘The Africa Decade’, where enrolment growth rates of African students globally are expected to hit their fastest rates over the next 10 years. Modelling suggested African students will account for one in eight international students by 2050, but visa rejections are seriously hampering efforts to enrol students from across the continent.
Oceania
International students are more open to switching destinations following recent government policy changes in three of the top destinations – Australia, Canada and the UK, with the UK most affected and the USA looking set to benefit, according to a student survey conducted by global higher education-focused agency group IDP Education.
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Sector support needed for the 2024 International Student Expenditure Survey
Education New Zealand Manapou ki te Ao (ENZ) will soon be collecting data for the next International Student Expenditure Survey and is seeking sector support to ensure it gains an accurate picture of international students' expenditure while they study in New Zealand.
This survey is important to the future of New Zealand’s international education sector as it enables us to tell the story of the value to New Zealand, to each sector and to each region. It gathers information on international student travel (including visiting friends and family) and spending from a national survey of student expenditure.
The last survey was undertaken in 2018 and over 5000 responses were received. Since then, that data has since been put to multiple uses, including informing the quarterly Statistics NZ Education Trade Services number as well as a range of other student and regional valuations.
ENZ’s Director of Insights, Marie Clark, ran an information session on the upcoming survey last week. The session covered:
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Why the survey is important, including other options we have explored
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An overview of what is being collected.
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The quality assurance processes
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Who’s involved with the work
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An overview of the survey
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The outputs that are proposed
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What’s involved for providers and students
If you missed it, you can watch a recording of the session here.
More information will be sent directly to providers soon with details on how the sector can help share the survey amongst students. The more responses we get, the more accurate the results will be and therefore will provide greater insights for education providers, the regions, and the various subsectors.
If you have any questions in the meantime, please reach out to insights@enz.govt.nz.
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