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• Talking employment rights with international students

  Lesley Brough, International Travel College (ITC)’s International Marketing Manager, welcomed Ms Kaloti to an international student lunch where Ms Kaloti spoke in detail about New Zealand employment rights, including contracts and the minimum wage and what to look out for to avoid exploitation.

  “Ms Kaloti’s message reinforced several of our values like inclusivity, fairness, and diversity,” said Lesley.

  “While ITC covers these important topics on a regular basis, it was good for international students to hear the same messages from an independent, unaffiliated organisation.

  “Now our students know they can also reach out to the Migrant Workers Association if they would like further support or guidance.”

  Ms Kaloti encouraged students to discuss these issues with their friends as they could be happening to someone they know.

  “It’s really important that our students feel empowered about their rights in New Zealand and are compelled to share this knowledge with their friends and family,” said Lesley.

  “The more we can raise awareness about these issues, the less likely it is that exploitation will occur.”

  Education providers interested in having Anu Kaloti speak at their institute can email migrantworkersnz@gmail.com.

• Kiwi schools celebrate at SIEBA hui

  The Schools International Education Business Association (SIEBA) held its second biennial hui over two days in Wellington.

  Featuring more than 60 presenters, including author and television host Nigel Latta as keynote speaker, the hui was an opportunity for professional learning and a chance to celebrate the schools sector.

  Jennifer Kirkham, SIEBA Professional Learning & Development Operations Manager, was impressed by the involvement and enthusiasm from delegates.

  “It is a testament to the value they see in SIEBA events and activities, both for member schools and the wider industry, and also shows there is an appetite for greater collaboration.

  

  “We appreciated the willingness of sector presenters to share with their colleagues, as schools always love to hear what others are doing. 

  Another highlight was the presentation by lawyer Tim Conder on how schools need to change their contracts and disciplinary processes to align with the recently amended Education Act.

  “I think we all left the hui with long to-do lists,” said Ms Kirkham.

  To celebrate the sector’s success, six international education professionals were honoured at the awards dinner with SIEBA International Education Leadership Awards.

  Allan Goodhall from Mount Maunganui College and Grant Berry from Kerikeri High School, both on the eve of retirement after decades of service to the sector, received long service and outstanding contribution awards. 

  Lynda Sullivan from Rangitoto College received an award for innovation, and Terry Kraettli from Epsom Girls’ Grammar School, Barbara Charlton-Kelly from Newlands College, and Annemieke Hart from Tauranga Intermediate received recognition for their outstanding contributions to the school sector.

  Recipients were nominated by their peers and were all deserving winners.

• Study in New Zealand website delivers greater value

  Euan Howden, ENZ’s Student Attraction Director, says prospective students are increasingly using StudyinNewZealand.govt.nz (SiNZ) to search for study options, with new statistics showing use of SiNZ’s search widgets (stand-alone applications) surged 117% from last year.

  “The addition of the ‘Find a course’ search widget last year, alongside existing widgets for institutions/schools, scholarships and agents, has considerably improved engagement.

  “This shows the site is delivering value to prospective students as well as New Zealand providers who want to attract students to their unique education offerings.”

  Those using the new search widgets are finding what they are looking for much quicker and are spending more time reading the results, an average of 4.22 minutes, which combined with a bounce rate (people who leave without reading further) of 5.9% is an outstanding result – the industry bounce rate average is 40%.

  “The recent improvements to the search widgets have significantly increased our target audience’s exposure to content about why they should choose New Zealand, and we’re very pleased with results to date,” says Euan.

  

  
  The SINZ search widgets allow prospective students to search for courses, institutions, scholarships and agents.

  This improved search performance coincides with a suite of other initiatives designed to improve site performance and deliver greater value to students.

  Other updates include:

  • Default search results are now randomised if a user has not used any search filters. This is a change from the previous approach of presenting results in alphabetical order and means preference won’t be given to institutions with names beginning with ‘A’.
  • The start date refinement filter has been removed due to inconsistencies in the data available from institutions, which led to inconsistent search results.
  • Keyword search will be enabled in the search widgets to allow for more intuitive search results for users.

  These changes are in addition to the launch of My StudyNZ, which helps to connect students to New Zealand study options.

  In the last year, more than one million users visited the SiNZ website. To maximise the potential of SINZ for your institution, ensure your institution’s profile is complete and up-to-date.

• Focus on Viet Nam visa processing

  Since April, Mumbai has processed 129 student visa applications from Viet Nam. The approval rate is 72%, which is in line with the approval rates recorded when processing was done in Ho Chi Minh City.  

  INZ Sector Relationship Manager (Education), Celia Coombes, said that some education providers have expressed concern that INZ processes have changed since Mumbai began processing. 

  “We would like to take the opportunity to advise that this is not the case. 

  “The Mumbai office is doing some further work on understanding how particular sub-sectors interact with the Vietnamese market so staff can have the most up-to-date information. 

  “An INZ staff member will also accompany ENZ’s Agent Manager, Dan Smidt, to Viet Nam early next month so that both agencies can connect directly with education agents in market and nurture those key relationships.”  

  Celia said that if providers or students have any questions about visa decisions or processes relating to any of the three student visa processing offices (Beijing, Mumbai, or Palmerston North), please contact that office directly to discuss.  

  She said that declines could be the result of incorrect documentation, or the agent not responding to a request for further information. The relevant processing office was best placed to provide clarity, she said.  

  New Zealand education providers with general feedback on the INZ system or policies can email this to INZ on IEengagement@mbie.govt.nz.  

  “At INZ, we realise that for many providers and agents, the closure of a local office can be a daunting time. Please be assured that INZ staff in Mumbai, Beijing and Palmerston North are ready and prepared to take over the work from other markets.  

  “We value your feedback and look forward to working with you constructively.” 

• International students get work ready in Welly

  Several times a year, Wellington Regional Economic Development Agency (WREDA) offers a free Work Ready in Wellington programme to help prepare international students and graduates for work in New Zealand.

  Since 2016, some 600 students have completed the course, which covers CV preparation, job search strategies, interview techniques, employee rights and more. Specialist tutors teach a range of topics such as the importance of communicating in the New Zealand workplace including small talk.

  WREDA’s Talent, Skills and Education Manager Brook Pannell said the programme gives international students a clear picture of what is appropriate in the Kiwi workforce.

  “That sounds intuitive to New Zealanders but there are a wide range of norms in business behaviour and expectations around the world. We want to show students the Kiwi way to kickstart their careers in Wellington,” he said.

  Course coordinator Nicky Riddiford said engaging in small talk in a new workplace is an important element of fitting in.

  

  “It’s important to engage in small talk but it is often more challenging for newcomers because they are not sure which topics are suitable, and who they should do small talk with,” she said.

  Chinese international student Allen (Feng) Zhu graduated from Massey University before completing a Work Ready course in 2017. He then worked as an intern at WREDA’s head office for a month before starting his current role at the Ministry of Health.

  “Being able to quickly fit into a new workplace is something employers look for and having the confidence to chat with colleagues about everyday things is important.

  “Small talk was a good thing to learn about as part of the Work Ready programme.”

• International Education Strategy 2022 – 2030

  

  The New Zealand International Education Strategy 2022-2030 was launched on 16 August 2022, during the New Zealand International Education Conference, NZIEC KI TUA. 

  The strategy seeks to develop a more high-value, resilient and innovative education sector for both international and domestic students. 

  Its launch followed a period of consultation with the industry, and reflects a refocusing of the previous strategy to take into account the disruption caused by Covid-19 and the steps required to assist the sector to rebuild.  

  The strategy has three overarching goals: 

  • Delivering an excellent education and student experience 
  • Ensuring international education is resilient and sustainable 
  • Developing global citizens. 

  Some key aspects of the refreshed strategy include: 

  • Immigration New Zealand to share up to date information on visa processing times, and on what good applications look like. This is so providers can give more accurate information to students. 
  • Agencies to monitor the impacts of the Immigration Rebalance policy changes on student visas. 
  • A monitoring framework to understand the onshore and offshore offerings that will build a high-value and diversified future for international education.
  • A commitment from the Ministry of Education to understand what it means to honour Te Tiriti in the provision of international education opportunities for domestic students.
  • Clarification that the Government does not expect smaller providers to diversify to the same extent as larger ones, or into areas outside their core purpose.
  • Education New Zealand undertaking a stocktake of current international student services and supports to identify any gaps that can be filled.

  The full International Education Strategy 2022 - 2030 can be found here.

• ENZ refreshes Recognised Agency programme

  Following extensive review, ENZ has made key changes to its Recognised Agency programme.

  On a yearly basis, educations agencies will need to meet core requirements to gain or retain Recognised Agency status, including meeting a points target and minimum visa approval rate.

  “This aims to give confidence to stakeholders that Recognised Agencies are successfully, and consistently placing international students with New Zealand education providers,” said Dan.

  “Furthermore, the annual renewal process will ensure that the Recognised Agency information listed on the Study in New Zealand website is up-to-date and providers useful information  to students, parents and education providers who are seeking to engage with an education agent.”

  The changes to ENZRA broadly align with the objectives of the International Education Strategy, and contribute to the attraction of high-value students through ongoing support of quality education agencies.

  “Education agencies play an important role in assisting international students. By engaging more closely with high-quality agencies, we hope to help enrich the student experience by ensuring they are provided with comprehensive, accurate and factual advice regarding studying and living in New Zealand.

  The new ENZRA programme will be live from 1 November 2018.

  Further information can be found here.

• ISANA NZ workshops to support International Student Wellbeing

  ISANA NZ is offering a range of professional development and community engagement workshops that are aligned to deliver on the goals of the International Student Wellbeing Strategy.

  The workshops are being offered in Auckland, Palmerston North, Tauranga, Wellington, Nelson, Christchurch and Dunedin.

  The workshop topics are focused on helping education providers and local community groups to engage better with international students in order to enhance international student wellbeing.

  Topics for this year’s workshops include:

  • Enhancing international student engagement with local communities
  • Resources for pastoral care
  • Building cultural intelligence and skills 
  • Mental health
  • Ensuring everyday wellbeing
  • Tools to support students through cultural and academic transitions

  Each set of workshops will also include updates from government agencies, including MBIE (Immigration NZ) and NZQA.

  Click here for more details and to register for the events.

• Keynote speakers inspire at NZIEC

  That was the theme of the 27^th New Zealand International Education Conference, held in Wellington on 9-10 August.

  Three keynote speakers gave inspirational addresses to packed audiences at Te Papa.

  Making a global impact

  Yoseph Ayele, chief executive of the Edmund Hillary Foundation, kickstarted the conference by exploring how to make a global impact from New Zealand.

  

  He gave four practical tips for bringing global citizenship into international education:

  1. Create experiences, rather than content.

  2. Learn to learn. Create an environment where everyone in your organisation is able to see themselves from other people’s perspectives.

  3. Teach your values. Rather than focusing on practical skills, teach students key values such as manaakitanga or innovation.

  4. Invest in diversity. Think about attracting students who may not be able to afford to study here, but who would greatly benefit from a New Zealand education and would want to give back.

  Understanding online behaviour

  Dr Shanton Chang, from the University of Melbourne, shared his knowledge of the online behaviour of students moving between countries.

  

  His insights included:

  • Providing the right information at the right time to students is crucial.
  • Digital literacy is patchy and often limited to Google searches – even for ‘digital natives’. Don’t assume students will find the information you put online.
  • The layout and visual cues of websites often vary between cultures. Even downloading lecture notes can be a struggle for international students. If you want them to use your website, show them how.
  • Most of us have 7-10 websites we visit frequently. International students may continue to visit their favourite sites from home more than any other sites, particularly if they’re feeling isolated.

  “Put it online and they will come? That is nonsense,” says Dr Chung. “We need to unpack that myth and engage properly.”

  Developing partnerships

  Anna Curzon, chief partner officer at cloud accounting software company Xero, gave advice on developing partnerships to become more globally successful.

  

   She challenged the audience to ask themselves five important questions:

  1. What is your purpose?
  2. What are you awesome at?
  3. What are the experiences in your value chain that will achieve your purpose?
  4. Do you need to build, buy or partner?
  5. If you need to partner, do you have the right people and culture to grow the relationship? 

  In his address to the conference, Education Minister Hon Chris Hipkins described global citizens as people who can “study, work and live across cultural and national boundaries”.

  For those of us educating the next generation of global citizens, the three areas covered by the key speakers are important elements to consider as we continue to connect New Zealand to the world.

• New Zealand academics star in event season in India

  ENZ’s Country Manager for India, Jugnu Roy, leveraged the in-market presence of 14 New Zealand researchers and academics by putting together a third Guest Lecture Series (GLS).

  “The GLS showcases New Zealand’s research strengths across a range of disciplines, particularly STEM, sustainability and nutrition which were of great interest to the audience, and reinforces the quality and global rankings of New Zealand’s universities to prospective students.

  

  L-R: HE Ms Joanna Kempkers; Shri Manish Sisodia, Deputy Chief Minister Delhi and John Laxon, RD ENZ.

  “The GLS was a big undertaking, with 44 lectures across 23 premier Indian institutions – it was very well-received by Indian students and academics.”

  In addition, ENZ put together a high-powered Academic Conclave, attended by New Zealand academics as well as academics, researchers and industry experts from across India. It featured workshops on topics of mutual interest for both countries including smart cities, research collaboration and future-proof education.

  The event was inaugurated by New Zealand High Commissioner Ms Joanna Kempkers, Deputy Chief Minister and Education Minister of Delhi Mr Manish Sisodia, as well as a video message by the Human Resource Development of India Mr Prakash Javadekar.“The programme aimed to introduce and progress collaboration opportunities between countries,” said Jugnu.

  The event was inaugurated by New Zealand High Commissioner Ms Joanna Kempkers, Deputy Chief Minister and Education Minister of Delhi Mr Manish Sisodia, as well as a video message by the Human Resource Development of India Mr Prakash Javadekar.