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Te oranga me te haumaru ākonga: tertiary student safety and wellbeing – consultation now open
The Ministry of Education (MoE) has today opened consultation on a proposed code of pastoral care for the safety and wellbeing of all tertiary learners, and is asking for your feedback. It proposes a new disputes resolution scheme for domestic tertiary students, and law changes to clarify tertiary organisations’ responsibilities to learners.
Education New Zealand Manapou ki te Ao (ENZ) encourages the broader tertiary sector including our partners, agents and stakeholders both onshore and offshore, to take part in the consultation process and to share their feedback with MoE. Submissions are due by midnight 21 May, with the new code implemented from 1 January 2022.
The proposed Code, led by MoE and administered by NZQA, clarifies the shared responsibilities government, tertiary education providers, whānau and the wider community have for learners’ wellbeing and safety. It draws on the interim Code for domestic tertiary students and the pastoral care code for international students. The proposed changes address inequalities and strengthen support for Māori learners and whānau to achieve their education aspirations.
About the proposed changes
- An on-going code of pastoral care for all tertiary and international students will be developed this year for implementation from 1 January 2022.
- Simplifying the current situation, the proposed code will apply to all domestic and international students in tertiary education, regardless of whether they are full-time, part-time, in apprenticeships or employment, learning on-campus or on-line.
- There are no substantial changes proposed to the requirements for schools enrolling international students.
- A proposed dispute resolution scheme for domestic tertiary learners and providers to settle contractual or financial disputes that are unable to be resolved using provider or sector complaints processes is being developed in parallel with the new code.
- Disputes can have big educational, financial and emotional impacts on learners and their whānau. A stronger dispute resolution scheme will help resolve issues and make the tertiary education system fairer and more accessible for everyone.
- Supporting the proposed changes are a set of proposed law changes that will make sure the new code and dispute resolution scheme are supported by legislation and fit for purpose. They will make sure the code and dispute resolution scheme consistently focus on learner wellbeing and safety, and make it easier for providers to implement the code.
- The new code and dispute resolution scheme will be implemented in 2022.
About the consultation
- Consultation is open 7 April – 21 May.
- Everyone’s views are invited, especially students, whānau, communities, the broader tertiary sector including our partners, agents and stakeholders and those working or volunteering in the tertiary and international education sector.
- MoE is seeking feedback on the proposed code for the wellbeing and safety of all tertiary and international learners, a new dispute resolution scheme for domestic tertiary learners, and proposed legislative changes to clarify and streamline providers’ responsibilities to learners.
- The Education and Training Act 2020 requires the Minister to consult before issuing a code. The Ministry has launched this consultation on behalf of the Minister.
- Learn more about the consultation and have your say on the Kōrero Mātauranga website. Te oranga me te haumaru ākonga | Learner wellbeing and safety.
Interim code changes
- On Wednesday, 31 March 2021, the Minister issued minor and technical changes to the interim code. These include updating the expiry date of the interim code and references to the Education and Training Act 2020, and being clearer about what the Code Administrator must do if it uses powers to enter student accommodation (clause 33).
- Tertiary providers don’t need to do anything differently, and NZQA will ensure that it meets the new requirements. You can view the updated Education (Pastoral Care of Domestic Tertiary Students) Code of Practice
- These changes follow from Parliamentary review of the interim code by the Regulations Review Committee.
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Update from Immigration New Zealand – July 2026
Student visa processing – reminder to apply early
New Zealand continues to be a popular destination for international students, with INZ receiving around 20 percent more student visa applications so far in 2026 than during the same period last year.
The higher volume of applications, together with an increase in complex applications, means some may take longer to process.
Despite consistent messaging, INZ have also seen an increase in late applications with many applications submitted only one month before a student’s intended study start date.
Key reminders for students
Apply for a Student Visa at least 3 months before intended travel dates.
Submit a complete application with all required supporting documents.
Respond quickly if INZ requests additional information.
Check current visa wait times when planning applications and travel arrangements.
Students who apply close to their programme start date risk not having their visa decided in time.
If a student is concerned their visa may not be approved before their intended start date, they should speak to their education provider and discuss contingency arrangements.
INZ will continue to monitor application volumes and provide updates where needed.
For more information on wait times and student visa processing, visit the Immigration New Zealand website:
Student visa processing update – midyear intake and reminder to apply early
Improvements to the Pathway Student Visa
The Government has made changes to the Pathway Student Visa, giving international students greater flexibility in their study plans.
The changes provide more flexibility for secondary school students, support a wider range of lower-level study pathways, and allow more time for English language study.
For more information on the changes to the Pathway Student Visa, visit the Immigration New Zealand website: Improvements to the Pathway Student Visa.
Police certificates required upfront for student and temporary visas
Immigration New Zealand requires police certificates to be submitted at the time of application for student visas and other temporary visas.
Applications will generally be assessed based on the information provided at lodgement. If a police certificate is missing, the application may be declined. INZ will not usually contact applicants to request a missing police certificate.
What this means for students
Only apply once they have all required documents ready, including their police certificate.
Check police certificate processing times as these can vary between countries.
Applicants from Fiji, Hong Kong and Israel can continue to provide proof they have applied for a police certificate, as these certificates are sent directly to INZ by the issuing authority.
For more information about police certificates and the application process from within and outside of New Zealand, visit the Immigration New Zealand website: Police certificates required upfront for student and temporary visas.
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Around the world in five
GERMANY
Student housing prices increase up to 70 percent
Growing student demand for housing in large cities and rapid rise in property prices due to better quality of new buildings are major reasons for the price increase.
UK
University of Birmingham opens door to Chinese students with gaokao
The University of Birmingham will accept the gaokao exam for Chinese students wishing to join its undergraduate courses in 2019 in place of A-levels or the International Baccalaureate (IB) diploma.
ISRAEL
$118 million programme announced to attract international students
Israel’s Council for Higher Education has announced a plan to spend $118 million to attract international students, with a target of doubling the number of international students to 24,000.
CANADA
International students transform Canada's schools, immigration
More than 500,000 international students are expected to study in Canada this year, and those who want to stay after graduation will make up 40 per cent of the country’s economic-class immigrants.
JAPAN
Robots to help teach English in Japan
The Japanese government will trial the use of robots to teach English in 500 schools to improve its population’s English proficiency as it prepares for the 2019 Rugby World Cup and Olympic Games.
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Around the world in five
GLOBAL
Just how important is a university website? Very, new study finds
Institution websites play an important role in student applications, with up to 85 percent of ‘stealth applicants’ primarily applying based on visits to the university website alone.
ASIA
University launched by eight SAARC nations announces admissions
The South Asian Association for Regional Cooperation (SAARC) has announced dates for postgraduate STEM programme admission applications for its South Asia University, including offering specially created multiple-entry South Asia University visas.
EUROPE
54 networks bid to join European Universities pilot
Fifty-four bids have been received by the European Universities Initiative, which aims to deepen the collaboration between European universities.
CANADA
Canada eases application requirements for post-study work permits
The Canadian Government has expanded the window during which international students may apply for a post-study work visa to six months and has also allowed students to apply from outside Canada.
IRELAND
62% of international graduates of Irish HEIs employed in Ireland
At least 62 percent of international student graduates of Irish higher education institutions in 2017 found employment in Ireland.
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US students arrive in New Zealand
Amy Rutherford, ENZ’s Director of Education, North America, said studying in New Zealand will be a life-changing experience for these students, and will hopefully create more Kiwi ambassadors in the US.
“We’re working hard in the US to raise the profile of New Zealand as a high-quality education destination, and authentic stories from students who have studied in New Zealand are a great way to do that,” said Amy.
“We also want to see a more diverse group of US students having overseas experiences, and these scholarships are an excellent first step.”
Taylor Weckstein, one of the recipients of the GSA Awards, is studying at the University of Otago. She chose New Zealand as a way to follow in her grandfather’s tracks – literally. After learning about the great hikes he did in New Zealand many years ago, she wanted to share the experience.
US student Josh Golden, the recipient of the Go Overseas New Zealand scholarship, has also begun his semester at the University of Canterbury. As a marine science major with biology and environmental science minors, he wants to explore the geography and wildlife of New Zealand.
“I am simultaneously excited and nervous. I expect to be mesmerized by New Zealand’s natural beauty and culture. I can’t wait to live as a Kiwi this semester!”
Gilman Scholar Angel Geller has also arrived in New Zealand. Her scholarship came from a partnership between ENZ and the US Department of State, which is aimed at diversifying the kinds of students studying internationally.
Angel will explore Māori culture and tribal politics at the University of Waikato and compare them with her experience growing up with UmonHon, her indigenous tribe in Nebraska.
“I did extensive research to find a host site with indigenous-relevant classes on topics from history to language. The University of Waikato has this, as well as resources on how to connect with community members, and a significant Māori student population who I will have as my peers,” said Angel.
You can follow the study adventures of our Kiwi Ambassadors on the Study in New Zealand Instagram, YouTube and Blog.
For more information on scholarships for US students please contact ENZ’s US team, Amy Rutherford or Alanna Dick.
New assets on the Brand Lab
Want to share scholarship information with your US partners? Visit the Brand Lab and search under "USA" and "Study Abroad" keywords to find two scholarship flyers and education and lifestyle PDFs designed for US students and advisors.
Share your student stories
Do you have interesting student stories or scholarship winners on your campus? ENZ is always looking for student profiles to share through our social and marketing platforms. Please contact Lucy Johnston, ENZ Senior Communications Advisor.
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Around the world in five
VIET NAM
Hanoi boosts educational cooperation with New Zealand
A memorandum of understanding (MoU) on cooperation between Education New Zealand and the Department of Education and Training of Hanoi was signed in the Vietnamese capital city on October 29.
NEW ZEALAND
Otago Polytechnic hosts leading Chinese educators
Otago Polytechnic is this week hosting senior leaders from 10 leading Chinese vocational education institutions, illustrating the range of innovative and inspirational ways teaching and learning is delivered.
AUSTRALIA
Australia is attracting more students from Latin America than ever before
Latin America is emerging as the fastest-growing region for international enrolments, but while Australian private training providers are leading the way, those in the sector say universities have more work to do.
CHINA
China unveils new push for excellence in undergraduate programmes
The Chinese government has outlined a plan to reform the quality of undergraduate teaching, courses, and evaluation procedures at its universities in order to improve the employment prospects of students coming into the labour force.
INDIA
More than 750,000 Indian students abroad in 2018
Over the past five years India has become not only the world’s second-largest source market – after China – but also one of the fastest-growing sources of outbound students.
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Spotlight on the US
At certain times of year, you can stand in a certain apple orchard in the American state of Vermont and hear strands of a Māori waiata.
The East and West Coast Whānau Councils were set up by former students of the Auckland University of Technology’s Noho Marae programme. They were so moved by their experience in Aotearoa that they set up these groups so that they can meet regularly to eat kai, do haka and poi, and keep the whānau spirit alive.
These students are but a handful of the North American students that choose to study in New Zealand every year. In 2018, 3,028 students from the US travelled here for education, a number that has risen steadily – by nearly 23 percent – since 2014.
“More than 300,000 American students study outside the US every year,” ENZ Regional Director – Americas & Europe, Amy Rutherford says. “By educating over one percent of those students year upon year, New Zealand is punching well above its weight.”
Diversity and inclusion
There is a common misperception amongst students in North America that New Zealand is an ‘easy’ destination. Students are drawn here for the tourist opportunities and laidback lifestyle just as much as a quality education.
In an effort to promote New Zealand as a world-leading education destination, ENZ’s team based in North America have focused on diversity and inclusion.
The remit of diversity and inclusion in the US is much broader than it is in Aotearoa. It encompasses not only racial and ethnic minorities, but single parents, first-generation university students, military veterans, and those with disabilities.
Within this space, ENZ has been promoting New Zealand as a welcoming, progressive place to study. As Māori are world leaders in indigenous leadership, New Zealand is particularly well-positioned to support Native American and indigenous students.
New Zealand alumni like Brook Thompson and Hailey Suina have reported that connecting with te ao Māori has strengthened their understanding of their own cultures, boosting their confidence to act as leaders at home.
As part of this work, ENZ recently renewed its commitment to a partnership with the US regarding its Benjamin A. Gilman scholarship, a prestigious prize aimed at students from disadvantaged backgrounds. ENZ has pledged NZ $250,000 over five years for Gilman scholars who choose to come to New Zealand.
Beyond study abroad
The majority of US students come here at university level, often for one semester only as part of the US university and study abroad provider study abroad programmes.
Rather than come here for a complete qualification, US students travel short-term during their third or fourth years of university. Their work here is then cross-credited to their home institution.
Amy says that study abroad is very popular. For those students interested in travel, adventure, and discovering themselves, it is largely self-sustaining. New opportunities in study abroad lie in expanding this base to those students who have been traditionally underrepresented in study abroad, or regions of the country where not much is know about New Zealand.
Amy’s team is now increasingly focused on a new opportunity emerging for New Zealand institutions: attracting tertiary students to study here for their whole qualification.
For American students, committing to leave their home country for at least three years is a big ask. Attending college is a massive social milestone in the US, and one that alumni pin their identities on for the rest of their lives.
However, increasing numbers of students are looking for study opportunities offshore as the cost of studying in the US continues to rise.
US students are drawn to New Zealand’s highly ranked, innovative programmes in niche areas. An example of this is Massey University’s Bachelor of Veterinary Science. This course can be completed in five years (as opposed to eight in the US), costs a fraction of an equivalent US degree, and is approved by the American Veterinary Medical Association (AVMA), allowing graduates to return home and begin working immediately in the field.
Identifying and promoting these academic strengths among New Zealand institutions and explaining how they can propel students towards the career path of their choice is key to positioning a New Zealand education as a desirable alternative to the classic American college life.
Want to find out how your institution can get involved with ENZ’s work in the US?
Contact northamerica@enz.govt.nz.
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Around the world in five
EUROPE
Erasmus study abroad programme to extend beyond EU by 2021
As Brexit looms and more countries look to join the international higher education sector, the Erasmus exchange programme, which allows EU students to study within other EU regions, is set to allow other countries to participate.
JAPAN
ID system to track international student workers
Japan will start tracking international residents’ work status via its national ID system, allowing it to better enforce labour rules such as the 28-hour-per-week limit for work by international students.
CANADA
International recruitment keeps growing, but stakeholders concerned
The international student flow to Canada hasn’t slowed down after a record-breaking 51,020 study visas in 2017, but stakeholders are concerned that the sector needs to focus on outward mobility as well.
US
Report: US introduces restrictions for some Chinese visas
The US government is moving to limit the period of validity for visas issued to some Chinese students and researchers in specified technology fields.
NETHERLANDS
Courses and degrees in English are fine as long as standards don’t suffer
Institutions can offer more courses and degrees in English as long as it leads to an improvement in standards and Dutch students are not forced out, the country's education minister said amid concerns over the growing number of international students
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Graduate’s Kiwi know-how helps reduce water use in UAE desert
Rather than travelling to New Zealand and undertaking theoretical research with limited relevance back home, Wafa was able to carry out hands-on work addressing critical water management issues in her arid home country, while being supervised by New Zealand-based experts.
It was a personalised and practical kind of international education experience which Wafa is grateful for. “It allowed me to continue working, while at the same time learning and finding solutions to the water management issues facing the UAE.”
The education partnership grew out of a New Zealand G2G (Government to Government) relationship with the UAE which dates back to 2014. “The aim is to build the capacity of local people and find solutions to real problems through scholarships for study,” she says.
Already qualified with a Bachelor’s degree in ecology and environmental science and Master’s degree in water and environmental engineering, Wafa was working as an environmental scientist for Environment Agency - Abu Dhabi (EAD) when asked to be involved in the programme.
The region needs to find ways to manage the growing demand for groundwater in a hyper-arid, saline environment. Abu Dhabi, the capital of the UAE, has about 19 million planted trees in desert “forests”, a precious legacy of founding father Sheikh Zayed Al Nayhan. They provide a range of ecological benefits but are heavily dependent on groundwater irrigation.
With EAD given a government mandate in 2016 to protect groundwater reserves, water meters were introduced and areas of wastage identified. Wafa’s research was required to determine the exact water needs of the plants through the implementation of New Zealand technology, and experimentation with the use of treated sewage effluent, or “grey water”.
Distance learning partnership with Massey University
She worked with a team at New Zealand’s Plant & Food Research and her project was supervised by Principal Scientist Brent Clothier. The programme was managed by Lesley Kennedy of Wellington-based consultancy firm OnlyFromNZ.
“I travelled to New Zealand once or twice a year to meet Massey University requirements such as attending exams, presentations, or conferences. Likewise, Brent would come to the UAE with his team and help oversee the research.”
“It’s fit-for-purpose academic knowledge with real practical utility,” Dr Clothier says.
Wafa used Plant & Food Research’s heat pulse technology, which has been employed successfully in New Zealand and other parts of the world, but never in a region where temperatures can reach close to 50degC in summer. Once up and running, the technology provided readings every 30 minutes which allowed Wafa to calculate precisely the amount of water being absorbed by the plant.
“The data provided new and exciting information for us. We found that many of the trees had already adapted to the summer heat and did not take up as much water as we were providing through irrigation,” she says.
“By the end of the study we determined that we could save 35 - 70 percent of the water we have been supplying through irrigation.”
The technology was extended to other crops, and farmers are now provided with crop calculator software which provides guidance on the specific water needs of a tree, according to the month of the year, location, and soil type. “It’s a very important tool for growers in the UAE.”
“It’s good for countries to work together and find solutions to our challenges.”
Enduring relationship with New Zealand
Wafa is proud of the fact that her research is helping to solve a critical environmental issue in her country and knows that the collaboration with Massey through the NZ G2G partnership has been an integral part of her success. It has also paved the way for two other Emirati students to follow in her footsteps.
“I met other international students from the Middle East while at Massey and they were envious of me. They said I was very lucky because I was doing something for my country.”
She believes international education plays a key role in the exchange of information with other countries. “It’s good for countries to work together and find solutions to our challenges. If we are talking about the environment, we are all living in one world so it’s important that we work together to solve issues.”
But this academic partnership has not just produced practical results. It’s also seen a special bond develop between the New Zealand scientists and their Emirati students.
“I have built a long-lasting relationship with New Zealand,” Wafa says. “I know that I can always call my contacts in New Zealand to discuss an issue and they will be there for me.
“The relationship is much bigger than the life of the project and this is very important for me as a scientist and a researcher.”
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Around the world in five
VIET NAM
Comparison platform Talk Study launched
Talk Study is a new service allowing prospective international students in Viet Nam to compare study abroad options based on over 20,000 student and alumni reviews on institutions across Australia, UK, US, Canada and New Zealand.
US
Ethical agents should support direct student admissions
According to a survey, only 38.5% of US institutions reported using agents in 2017. This means 61.5% – a solid majority – still didn’t. In addition, nearly 70% of institutions said agents were of limited or no importance to their international recruitment strategy.
FRANCE
France will increase university fees for non-EU students
Foreign students that come to study in France will now have to pay higher fees. Fees for non-European university students will be, at least, ten times higher than for their European counterparts.
JAPAN
English level at Japan's secondary schools falls short of government target
The English-language ability of students at public secondary schools fell short of the government’s target in 2018. A survey shows that final-year students of both junior and senior high schools did not reach the 50 percent goal set for them.
INDIA
Higher education system in India needs more investment, reforms: Govt official
The situation of higher education in India is grim and needs to be reformed, an official has said, while emphasising the need to grow Indian expertise in the fields of science, technology, engineering and mathematics.
