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International IT graduates connect with industry
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Work-ready programmes are a great way to connect employers with local talent
Each of the international graduates delivered a 60-second pitch to the room, followed by an informal networking session to talk further with employers about work opportunities.
The event was organised by ATEED (Auckland Tourism, Events & Economic Development).
The graduates are participating in a 12-week software development boot camp delivered by Industry Connect, an initiative that prepares graduates for the New Zealand IT market. Each student received a full scholarship, thanks to a joint funding agreement between ATEED, ENZ and Immigration New Zealand. Five graduates from the programme have already secured permanent jobs in the tech sector.
Study Auckland Manager, Nick Arnott, said through these networking events, ATEED hopes to retain the best international graduates in the region by promoting skilled employment pathways – particularly in high-growth sectors such as IT.
“It's great to see the graduates throw themselves into networking with employers, and also to see how interested the employers were in hiring diverse talent,” said Nick.
"It really showcased the human side of the work ATEED is doing to transition international graduates into skilled employment.”
CVs of international graduates

Greg Scott, ENZ’s General Manager, Industry Development said the programme is indicative of a wider change happening in international education.
“International students are starting to seek more from their education than just a qualification – career outcomes, soft skills, and work experience are more likely to sway their decision on which location and institution they should choose for study.”
Greg said the number of employers attending the networking event was a testament to the growing interest in talented international graduates.
“More and more employers are seeking people that aren’t only tech savvy but have cultural knowledge and language skills too.
“It demonstrates that Auckland's tech sector is hungry for skilled international graduates. Most likely, other sectors are too.”
Journey to transformational student experience
To tackle this challenge, ENZ and Study Auckland recently undertook an International Student Experience design project.
The goal of the design project was to provide detailed international student experience insights that can help education institutions lift their student satisfaction and referral rates, says ENZ Director of Student Experience, Hayley Shields.
Four areas of opportunity were prioritised: information provision, employability, social connectivity and shared values. From these, guiding principles were developed for how international students’ needs can be addressed to create unique value to the student experience in these areas.
Hayley says the New Zealand industry needs to focus beyond the on-campus experience.
“International students come to New Zealand to experience life beyond their studies and to grow as individuals.
“In true manaakitanga spirit, if we want to host, care for and respect our international students, we need to design programmes that are student centred.”
As part of the report, more than 80 face-to-face conversations were undertaken with students, business people and local community representatives. The students interviewed came from 16 countries in Asia, Latin America and North America.
The findings of the report were also informed by a wide range of international research projects which featured insights from leading global surveys on international student, parental and employer expectations.
The full report can now be accessed in IntelliLab here.
An example of an off-campus student experience was Study Auckland’s Rugby Have-a-Go Day for international students in July, where All Blacks players taught basic rugby skills. Through this, international students had a taste of Kiwi culture, and learned how rugby’s values can help form bonds and leadership skills. You can read more about the experience here.
2017 ISB results: Universities and ITPs

The ISB is a global study that investigates the decision making, expectations and experiences of international students including their arrival experience, the support they receive from their education provider, the quality of education provided, and their living experience in country.

Universities sector
Among the 5,487 international students surveyed from six New Zealand universities, 90 percent were satisfied with their institution experience overall. This is the same percentage as the last wave of the study in 2015 and in line with the global benchmark.
International students in New Zealand placed higher importance on several work- and visa-related factors than the global average: 77% considered ease of getting a visa to study as important (8% above the global average), 65% considered opportunities for permanent residence as important (6% above the global average) and 73% considered opportunities to work while studying as important (5% above the global average).
Of the four major components of the survey, universities outperformed the global benchmark on three dimensions:

New Zealand Universities

Global Benchmark

Learning overall

88%

87%

Living overall

86%

87%

Support overall

90%

89%

Arrival overall

91%

89%

And 81% international students in New Zealand would recommend their university to others, which is slightly lower (-2%) than international students globally.
ITP sector
Some 3,470 international students from 13 New Zealand ITPs were surveyed, and overall satisfaction remains high at 89%, similar to the proportion in 2015 (+1%) and in line with the global benchmark.
International students who come to New Zealand ITPs place relatively high importance on employment and employability factors both during and after study: opportunities for permanent residence were rated 12% above the global benchmark, ease of getting a visa and opportunities to work while studying were both 11% above the global benchmark and opportunities for full-time work following their studies was 10% above the global benchmark.
Of the four major components of the survey, ITPs outperformed the global benchmark on three dimensions:

New Zealand ITPs

Global Benchmark

Learning overall

87%

87%

Living overall

90%

87%

Support overall

89%

88%

Arrival overall

92%

90%

Despite high satisfaction, students’ likelihood to recommend their institution to others has fallen to 76%. This is 5% below the global benchmark and a 3% fall since 2015, continuing the downward trend from 82% in 2013.
Each participating education provider in the ISB survey receives a customised report based on their own international student survey results, which they can use to make informed decisions to enhance the student experience and drive successful recruitment and marketing strategies.
ENZ, who funds the survey, receives overall aggregate results for each education sector but does not have access to individual provider results.
Click here for the summary Universities report.
Click here for the summary ITP report.
Student speakers at NZIEC 2018
WelTec student Angelique Viola came from the Philippines to study accounting here, leaving behind a secure job and taking a leap of faith. After graduation, her goal is to find employment as an accountant in New Zealand.
Three things I’ve enjoyed about being an international student in New Zealand:
1. My tutors were supportive and made me feel comfortable to ask them questions. It helped me cope up with my studies and boosted my confidence. Other support, like the free shuttle bus provided by my school, was also a big help.
2. It is the first time that I encountered a study break during the school semester. That one-week break helped me to cool off before the final exams.
3. The Work-Ready Wellington programme helped me learn about New Zealand’s working environment.
Three things I’ve found hard about being an international student in New Zealand:
1. Finding a part-time job related to the field I am studying.
2. The cost of transportation is quite expensive.
3. It’s challenging to find an institution that offers free seminars/training to enhance specific skills I am lacking.
The one thing that would have made the biggest difference/improvement in my experience is…
I am taking a Graduate Diploma in accounting and it would be beneficial to have on-the-job style training and to learn software such as Xero or MYOB in the curriculum. This would definitely help me in my job hunt since most New Zealand employers are looking for experienced individuals.

Yuki Sugito left Japan to study at Wainuiomata High School – party driven by the appeal of the All Blacks at the 2015 World Cup. He has become involved in kapa haka, competing in the national championships with his school group. He plans to study tourism management at the University of Otago, and also wants to teach Japanese to Kiwis.
Three things I’ve enjoyed about being an international student in New Zealand:
1. I like learning about New Zealand culture. At school, I participate in Kapa Haka and get to learn the significance of Māori traditions.
2. New Zealand school is less strict than Japan and I can relate to the teachers and build good relationships.
3. I can practice my English every day.
Three things I’ve found hard about being an international student in New Zealand:
1. Learning English is hard. In Japanese we don’t pronounce “r’s” and “l’s”. Also, the slang New Zealanders use is hard to get used to.
2. In New Zealand you have to self-manage your time. In Japan you “must” do things, in New Zealand you “should” do things, but no one makes you do it. You have to be motivated to achieve.
3. The NCEA system is different and hard. The system in New Zealand means if you don’t get your credits you can’t go to university. In Japan, the universities don’t operate like this.
The one thing that would have made the biggest difference/improvement in my experience is…
The classes for each subject in school are longer than in Japan. I wish New Zealand had at least a 10-minute break between classes. In Japan, classes are 50 minutes long with a small break in between which makes you feel recharged to learn the next subject.

Jingxin 'Ada' Wang is originally from China, and studied a master’s degree in accounting at Victoria University of Wellington. She enjoys travelling and has embraced hiking since being in New Zealand.
Three things I’ve enjoyed about being an international student in New Zealand:
1. Excellent international student insurance – I don’t need worry about any accidents.
2. Help from the international students centre, they give you the best advice no matter what issues you struggle with. There are also lots of discounts for international students such as gyms, barbershops and restaurants.
3. I went to a Work-Ready course organised by Wellington Council, which made it easier for me to find employment after graduating.
Three things I’ve found hard about being an international student in New Zealand:
1. The Kiwi accent was very hard to understand at the beginning, and it was difficult for people to understand my own accent.
2. It’s hard to find delicious and authentic Chinese food in New Zealand.
3. Winter is my nightmare, and the weather here is always so rainy, windy and cold!
The one thing that would have made the biggest difference/improvement in my experience is…
I wish I had more support from my university about New Zealand etiquette and taboo. International students need to mingle into New Zealand culture and society and know the appropriate way to speak and to behave.
A message to our students and their families
Our focus at this time is on supporting the families and communities affected by the attack and making sure people feel safe and secure – public safety is the top priority for the New Zealand Police and the New Zealand Government.
People everywhere in New Zealand are coming together to ensure that New Zealand remains an inclusive, caring country.
The attack is an assault on the values of New Zealanders – values of international friendship, tolerance and kindness. International education has a powerful role to play in this, and we value the diversity and perspectives all our international friends bring to New Zealand.
The following services are available, and we encourage you to access them if required:
- If you are in New Zealand, and you or someone you know is feeling distressed in the wake of these events you can call or text 1737 to speak to someone.
- If you are currently studying in New Zealand you can also get support from your education provider.
- Ministry of Health is offering health advice for coping after a traumatic event.
- ACC has support available to victims of the Christchurch terror attack.
- Immigration New Zealand offers general information and guidance for those living and working in New Zealand.
New Zealand is committed to making sure all international students feel safe and well, and that the country remains a welcoming and open society:
- The New Zealand Government’s pastoral care requirements are world leading and set high expectations for the support of international students. The requirements ensure education providers are providing support, information and counselling services. Also, that students are safe and properly cared for.
- New Zealand’s International Student Wellbeing Strategy includes a focus on health and wellbeing, and inclusion, and funds initiatives that support these aims.
- The New Zealand International Education Strategy 2018-2030 is focussed on delivering excellent education and student experience, and ensuring international students are welcome and safe.
Noho ora mai (stay well, look after yourself).
Wellington International Students Excellence Awards showcase the value of international education
Established in 2016, the Wellington International Student Excellence Awards, held by WellingtonNZ, recognise high-achieving international students based in the Wellington region.
Awardees included Academic Excellence Award winner and Whitireia NZ/WelTec student Matthew Hitchener from England, who was honoured for his project introducing pelvic binders to paramedic services in Wellington. Pelvic binders are commonly used overseas to compress the pelvis to prevent bleeding in those with a pelvic fracture. After a successful trial on a LifeFlight helicopter, the binders will soon be launched on all Wellington Free Ambulances.
WellingtonNZ Workforce and Business Growth Manager, Matt Carrere, says the awards show both what the Wellington region can offer international students, as well as the vast contribution students make to the region in return.
“Wellington is an interconnected, social and diverse region where international students learn and thrive. It’s unsurprising that many choose to remain here after their studies to pursue a career.”
The awards also recognised individuals and organisations that work to welcome international students to the region.
PhD candidate at Victoria University of Wellington, Anna-Marie White, received the Internationalisation Award – Domestic Student for organising regular PhD writing workshops (or ‘bootcamps’) with international students.
She was nominated by a group of PhD candidates from around the world, who said: “Anna has expressed her manaakitanga to her international friends and has increased our feeling of home, our love of New Zealand, and our passion for our research. Bootcamp will always be the highlight of our PhD studies, and Anna is a member of the Wellington community that you can be incredibly proud of.”
This year’s Internationalisation Workplace Award went to Wellington tech company MarginFuel for offering employment and internships to 20 international students and graduates.
“MarginFuel offers the students opportunities to further their careers, and in return we have found the students are intelligent, hard-working and add a rich layer to our team culture,” CEO Andrew Pascoe says. “New hires especially comment on how culturally diverse we are, and how this adds so much to the organisation.”
For the full list of winners, visit the WellingtonNZ website.
From the CE: A uniquely Kiwi education

Tēnā koutou katoa –

I’m extremely proud to have introduced ENZ’s Māori name this year: Manapou ki te Ao. It truly sums up our work and values: Manapou means supporting and sustaining life, enabling growth and progression, while ki te Ao means to the world. That’s our role in a nutshell – enabling all students to gain the skills and knowledge to grow and contribute to the world.

And that’s been our focus this year. Together with the sector and other government agencies, we’re working towards the goals of the International Education Strategy – to ensure students who come to New Zealand have a high-quality, uniquely Kiwi education, and that they feel welcome and flourish.

Here’s a roundup of some of our latest work to help achieve this:

We’ve been developing tools to support students while they’re studying here. Our new student-focused website NauMai NZ embodies manaakitanga. It offers practical and trusted information for students new to New Zealand, on everything from bank accounts to water safety to mental health. And it decodes the mysteries of Kiwi slang! To date more than 20,000 students have visited the site.

We’ve been promoting a New Zealand education through our new brand message, I Am New, which encourages students to think independently and to ask questions. Ask New Anything, our new marketing campaign, reinforces that. It’s where prospective students can ask real students real questions about what it’s like to study here, and receive an authentic, unscripted answer. Take a look at the videos on YouTube. New Zealand’s education providers and ENZ Recognised Agents are very welcome to use these resources in their own marketing.

Our new joint work programme with Immigration New Zealand is helping to increase numbers of decision-ready applications from students coming into the immigration system. This will help improve processing times, reduce pressure on the system and attract genuine students. 

In addition, we’re working with stakeholders from across government, the sector and providers to ensure international education is fully considered in the vocational education reforms. We’re also working with the New Zealand Institute of Skills and Technology (NZIST) to develop a strong global marketing platform to promote New Zealand as a destination for quality vocational education. In the interim we’re working closely with ITPs to support the message to students and agents that it’s “business as usual” for international students.

Finally, we often talk about the benefits of international education in terms of economic, social and cultural benefits for New Zealand and New Zealanders. But for me, international education is much more than that – it’s personal.

That’s because I’ve been an international student and because, together with my family, we have been privileged to host several college-aged international students from Japan and to become their New Zealand family. Likewise, many of my colleagues here at ENZ have been international students or hosted students or had family members studying abroad. So, we understand first-hand manaakitanga, the richness that cultural diversity brings, and the strong and enduring bonds that are formed.

At the end of the day, international education is about nourishing and enriching the young manuhiri in our care as they live and study among us, far from home.

So in closing, I wish you and your extended families the compliments of the season and a happy New Year. I’m looking forward to working with you next year to provide a uniquely New Zealand education and experience to those choosing to study here, and to ensure more young New Zealanders take up the opportunities to study abroad.
New Code of pastoral care for domestic tertiary students in 2020
The Code means there will be a consistent approach to the welfare, safety and wellbeing and pastoral care of domestic tertiary students.
This follows the Government passing new legislation (the Education (Pastoral Care) Amendment Act) and releasing details of an interim Code of Practice setting out the Government’s expectations of tertiary providers.
The interim domestic tertiary code will be in place from 1 January 2020. It sets out a general duty of pastoral care that tertiary education providers have for domestic tertiary students, and specific requirements for providers that offer student accommodation. All tertiary education providers are expected to comply with the Code.
International students already have a high level of pastoral care and support in place as set out in the Code of Practice for pastoral care of international students which includes safety, wellbeing and accommodation.
International students are also supported by the International Students Wellbeing Strategy, which ensures government agencies work together to support international students to feel safe, well and welcome in New Zealand.
In relation to student accommodation, tertiary education providers will be required to support the safety and wellbeing of students and improve the consistency of standards in student accommodation.
From next year, the interim code introduces offences and penalties for serious breaches that will apply to providers and signatories to the Code for international students, including schools.
There are no changes for international students as they continue to be well covered under the Code of Practice for pastoral care of international students.
The Government will work with the sector in 2020 to develop a permanent on-going Code of Practice for 2021 and beyond. This will provide an opportunity to consider any improvements to pastoral care for international students to be introduced for 2021.
Further information:
Minister’s media release
The Code of Practice for the pastoral care of domestic tertiary students
More information on the Ministry of Education website
The Education (Pastoral Care of International Students) Code of Practice 2016 is administered by NZQA who can, with the Minister’s permission, delegate administration functions to Universities NZ.
Supporting your international students
Through our NauMai NZ resource, ENZ is continuing to provide up-to-date information and advice especially for international students. We encourage and welcome all international students in New Zealand to join NauMai NZ.
COVID-19 testing
COVID-19 related care – including diagnosis, testing and treatment – is provided free of charge to anyone who requires it, including international students. This is irrespective of citizenship, visa status, nationality, NHI number or level of medical insurance coverage. See more information on free COVID-19 testing.
Some countries require travellers to confirm a negative COVID-19 test before they leave New Zealand. If your student is in this situation and requires a test prior to departure, they can organise this through Healthline or their GP, but they will need to pay for it. See questions and answers on pre-departure COVID-19 testing.
covid19.govt.nz has help and advice in several different languages, including simplified Chinese, Hindi and Korean.
Financial support
This is a really difficult time for a lot of people financially, including some international students.
The Assistance to Foreign Nationals Impacted by COVID-19 Programme opened on 1 July 2020. Any foreign national in New Zealand – including international students – may apply for this support if they are experiencing temporary hardship due to the effects of COVID-19.
If they are eligible, students will receive support to help them meet basic needs like rent, electricity, food and clothing. Each applicant’s circumstances will be considered at an individual level to ensure support reaches those who need it most. Eligibility is established through a series of checks on visa and employment status, savings, outstanding debts and alternative sources of income or in-kind support.
If you know of a student who is in need of temporary hardship support, please encourage them to apply at this link: https://foreignnationals.services.govt.nz/
There may be opportunities for people, including international students, who are in extreme hardship to return home through the Foreign Nationals Programme. If you know of a student who wants to return home but can’t afford the flights, then please encourage them to apply to the Programme for this additional assistance.
If they require assistance with translation support or have questions about criteria and eligibility, they can call 0800 RED CROSS and ask to speak with the Visitor Care Manaaki Manuhiri team.
Visas
Ongoing border closures and travel disruption around the world are making it challenging (and in some cases impossible) for students to return home. If you have international students whose visa is due to expire in the next few months and they are unable to leave New Zealand on the date originally planned, then please make sure they have applied for a new visa.
If they do not apply for a new visa before their current visa expires, they will become unlawful and this will affect any future travel plans. Students also have the option of applying for the COVID-19 short-term visitor visa.
Read more on the INZ website.
Embassy and consular assistance
If you have an international student in hardship and their situation is not likely to improve in the medium to long term, then they are advised to consider all their options, including returning home.
Students should contact their home country embassy in New Zealand for up-to-date information and advice on travel information or special requirements when returning home, such as medical certificates or quarantine arrangements. Read more information on embassies and consulates.
Thank you for your ongoing support of international students in New Zealand and for sharing this information with them.
Innovative ENZ universities’ partnership a key part of sector’s COVID-19 recovery and rebuild
Education New Zealand and New Zealand’s eight universities have announced a new partnership with UK-based qualifications provider the University Consortium (NCUK) that will allow students from more than 30 countries to begin a New Zealand university qualification without leaving home.
The partnership will play an important role in implementing the Government’s COVID-19 Strategic Recovery Plan for International Education.
ENZ Chief Executive Grant McPherson said the Pathway initiative is key to the shift in New Zealand’s international education approach that will make the sector more resilient over the next few years.
“It is a tangible demonstration of New Zealand providing flexible and diverse education options for students that will enhance sector’s resilience and sustainability in the face of global change,” Grant said.
This agreement is part of a broader ENZ Global New Zealand Education Pathways initiative, through which ENZ is extending its activities to enable students to connect with blended, online, digital and full qualification study options.
In support of this initiative, ENZ has extended its Study in New Zealand website to enable all New Zealand quality-assured education providers to add global delivery sites over time, where students undertake learning for a qualification offshore.
The pathways initiative enables international students to begin study in their home countries towards Bachelor’s and Master’s degrees at any of New Zealand’s eight universities. It leverages NCUK’s quality-assured global network of 81 recognised Study Centres.
Students commencing the pathway in 2021 could start their study either online or in New Zealand, in 2022 or 2023, once they complete one of three relevant NCUK pathway qualifications – a one-year international foundation year programme to enter an undergraduate degree in New Zealand; or a one-year international year one programme, equivalent to one year’s study towards a business or engineering Bachelor’s degree; or a pre-Master’s programme towards a Master’s degree in New Zealand.
All New Zealand universities are supporting this latest partnership, committing at least $300,000 per annum across the sector in dedicated NCUK scholarships. Universities New Zealand has recognised the NCUK Foundation Year programme as being equivalent to University Entrance.
Universities New Zealand Chief Executive Chris Whelan said New Zealand’s universities were committed to developing innovative solutions that connect New Zealand to students globally.
“The partnership will give students flexibility to work towards New Zealand university undergraduate and postgraduate qualifications while borders are closed.
“International education is a critical component of building the quality of our education offering – specifically in areas such as research and development. The ‘team New Zealand’ approach taken by our universities will enable us to better attract students who are sought after by universities all over the world,” Whelan said.
ENZ General Manager – Partnerships and Marketing, Paul Irwin, said the initiative also has strong potential to be extended across the wider New Zealand education sector.
“This has great potential to be developed for the wider New Zealand education sector with diverse study options such as new blended, online, digital and full qualifications.”
NCUK Study Centres will start promoting pathway qualifications to study at New Zealand universities from December for the next cohort intake in March 2021.
The offshore pathways initiative has involved nearly all ENZ’s teams - both onshore and offshore – including International, Industry, Marketing (Digital and Brand) and Communications.
The Pathways partnership will help develop a pipeline of international students to study in New Zealand when the time is right. The partnership is part of the Government’s Recovery Plan for international education, which invests $10 million over three years towards innovative products and modes of education delivery that will enable the international education sector to not only recover from the shock of COVID-19, but transform to a more diversified, sustainable future state.
Further information on the New Zealand Global Education Pathways initiative can be found at http://studyinnewzealand.govt.nz/global-pathway s.