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What’s new on IntelliLab?
IntelliLab is free, easy to access and provides the latest information on student numbers and trends, market information, industry valuations, research, and insights on developments to help industry make informed decisions.
It also includes exclusive content – the reports and insights are only available to registered international education providers and New Zealand government officials.
The latest publications include:
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ENZ’s Regional Activity Plans 2019
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2018 December Visa Summary
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2018 December IV (interactive visa tool)
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2018 November Visa Summary
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2018 November IV
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2018 October Visa Summary
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2018 October IV
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2017 Sector Fact Sheets (overview of 2017 student numbers, value, fields and levels of study)
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Report on International Education Sector: Future Directions (a sector-led programme of work)
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China Skinny’s City Tier Calculator (identifies opportunities specific to China’s cities and regions)
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China Outlook Workshop Webinar and Presentation
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China FSV Decline – November Update
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International Student Average Student Value Factsheet (highlights the total economic value and average student value by market or region)
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ENZ to test new digital platform for improving students’ experiences
“After two years of research and consideration, we have developed a world-leading digital solution to improve student experience outcomes wherever they study and live in New Zealand,” said ENZ Student Experience Director, Hayley Shields.
Hayley said ‘nau mai’ was both an invitation and a welcome in Māori and, in this instance, a call to action.
The platform, NauMai NZ, has been created in the spirit of manaakitanga – to welcome and respect our visitors, support them as they transition into a new country and culture, aid social inclusion and help them have the best possible experience whilst here.
“Students have consistently told us they require improved access to timely, accurate information, and guidance about the best places to find answers to their questions,” said Hayley.
“NauMai NZ will help international students get the pre-emptive information they need, and make suggestions to support them as they navigate daily life in their new home.”
The new platform will be rolled out in three phases. The first phase will help education providers to meet student needs by directing them to a single source of government information. Information on the site reflects the international student journey from pre-arrival and across the first six months.
“NauMai NZ is directed toward life, work and social connections beyond a school or campus – for example, information on housing and accommodation or the New Zealand accent,” said Hayley.
During the testing period, ENZ will invite a targeted group of students who are studying at a range of providers to engage with NauMai NZ as we prepare for its official launch.
NauMai NZ aligns with a key action in the International Education Strategy launched last August – to continue to improve the availability of clear, timely and customer-focused information about education and immigration to students and providers.
It also embodies the key objectives of the International Student Wellbeing Strategy, launched in June 2017, by providing content supporting and enhancing the social, cultural, community, health and wellbeing needs of international students.
“NauMai NZ is a distinctively New Zealand initiative, and will contribute to setting New Zealand apart as fully committed to the wellbeing of international students and ensuring they have a great experience here,” said Hayley.
“Stay tuned for announcements over the coming months – we will be sharing more once NauMai NZ is confirmed.”
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INZ working to improve immigration outcomes for international students
In keeping with New Zealand’s International Education Strategy 2018-2030, Immigration New Zealand (INZ) is placing greater emphasis on striking the right balance between facilitating migration and protecting migrants and New Zealand.
Jeannie Melville, Assistant General Manager, Education and Tourism says, “INZ is committed to ensuring the right level of scrutiny is applied to visa applications to ensure the right decisions are made for New Zealand. INZ is processing visa applications as fast as practicable and we generally do a good job; however, processing times will always depend on the complexity of an application.”
Since the start of the peak student visa processing season in November 2018, INZ has seen an increase in applications from students who require a greater level of assessment and verification. These applications take longer to process and, as a result, people have not received visas within the period of time they expected.
In terms of application numbers, there has also been a noticeable increase in the volume of student visa applications. From India alone, there was a 42 per cent increase over the peak period of November 2018-February 2019, compared to the previous year, and applications from China increased by 21 per cent.
INZ has been engaging regularly with education providers, sector peak bodies and Education New Zealand to update them on processing times and the reasons why some student visa applications are taking longer to process than expected.
“INZ is committed to ensuring that education providers have confidence in our systems and processes. We want to support education providers and students to use the immigration system effectively, efficiently and appropriately,” says Jeannie.“We are taking action to address the increased time required to process some applications. INZ’s Mumbai office is the primary hub for first-time student visa applications, and is boosting processing capacity to manage the increase in volume, with additional staff already recruited.”
INZ will continue working with peak bodies to improve guidance for students around the documentation requirements for student visa applications.
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Register for ISANA NZ conference
The conference will be held at Harbourside Function Centre, Wellington, 5-6 September 2019.The theme is ‘Professionalisation of the International Education Sector in New Zealand: Promoting an integrated NZ Inc. approach to student wellbeing.’
The conference’s breakout programme has 26 presentations and workshops. These include sessions on connecting practice, policy and research, looking towards professionalisation in the international education industry, student wellbeing and mental health, enhancing student experience, learning and teaching, intercultural connections and updates from government agencies.
Education New Zealand and the Ministry of Education International Unit are sponsors.
ISANA NZ Awards
ISANA NZ are seeking nominations for the following awards that will be presented at their conference in September:
ISANA NZ Award
Recognises individual contribution to international education in New Zealand in any of the following fields: pastoral care/student support, admissions, student exchange/study abroad, teaching, homestay/accommodation, management.
ISANA NZ Professionalisation Award 2019
Recognises a professional who has exemplified and demonstrated their commitment to the international education profession through integrity and competence.
Tracy Evans Scholarship
Awarded annually to an individual working in New Zealand's School sector (secondary or intermediate) in the field of international education.
Award nominations must be received by 23 August 2019.
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Around the world in five
CANADA
Country briefing: Canada confirms travel exemption and emergency assistance for eligible international students
In a normal academic year, this week would have marked the end of classes for the winter semester at many Canadian universities and colleges, followed by a transition to final exams and the packing up of campus for the summer break. Needless to say, this year has been anything but normal so far.
AUSTRALIA
Int’l Student Support Network launched
The Australian Homestay Network has launched an Australia wide program called the International Student Support Network to provide short-term, heavily discounted homestay to eligible international students impacted by the global crisis.
GLOBAL
Measuring COVID-19’s impact on higher education
A new report from Moody’s Investors Services highlights the financial impacts of the pandemic on higher education institutions around the world.
UNITED KINGDOM
A day in the life of an online student
To further her business career, Charlotte Synnestvedt had to make a choice. She could either stay in her home country of Norway where her business education would be subsidised or she could apply for a leading business school overseas.
GLOBAL
Vouchers over refunds could save study travel sector from collapse
The study travel sector is at risk of imploding unless language students are obliged to accept vouchers instead of being given refunds for cancellations of their overseas study experience, industry professionals have told The PIE News.
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Physically distant, digitally connected
Since early March, the team’s strategy for student-facing content has prioritised three areas: keeping students updated with official information about COVID-19 in New Zealand, supporting their wellbeing, and keeping New Zealand top of mind for prospective students, so we are well-positioned to recruit new students when borders reopen.
Our main focus is on supporting and connecting with international students within New Zealand, and helping them connect with each other.
The campaign takes a three-pronged approach to this through:
- Growing our audience on NauMai NZ through a digital advertising campaign so that we can offer more students information and support to enhance their experience. The ‘Stay well, stay connected’ page on NauMai NZ is a main landing page for website traffic coming through the campaign.
- Connecting students through our International Student Support Facebook Group. We have transitioned the ‘Ask New Anything’ Facebook group into the ‘International Student Support Group (NZ).’ This private group is a space for international students in New Zealand to connect with one another, ask questions, find help and offer advice. The group currently has 2,300 members including 475 new member who have joined in the past two weeks.
- Concentrating on content created by students, for students. We are predominantly using content made by students on our channels to present their own authentic experiences, through blog and video content and weekly Instagram live Q&A sessions.
Check out our YouTube playlist ‘International students in lockdown in New Zealand because of COVID-19'. As we move out of lockdown and into Alert Level 2, we will continue to support students with relevant content.
China channels
To ensure we’re reaching our Chinese students on the channels that they use, we are running a Chinese version of the campaign specifically for this audience. We are doing this by:
- WeChat advertising within New Zealand
- A Chinese language version of the NauMai NZ COVID-19 page
- Chinese language videos with information about work and financial support, studying onlineand living in a student hostel during lockdown.
- We are developing a new NauMai NZ ‘mini programme’ to deliver the NauMai NZ experience within WeChat. Work has already started, and we aim to launch the programme by the end of the year.
New content
Keep an eye out for new content across our platforms and social media channels, including NauMai NZ, Study in New Zealand, our Facebook page, Instagram, YouTube, WeChat and Weibo.
As you can see, there is a lot happening in the student content space at ENZ. We are working hard to ensure much needed information and support is provided to the many international students who are still in the country, as well as continuing to engage with the prospective students in our database and across our social media channels.
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ENZ partners with ISANA to support sector capability
Under the initiative, ISANA NZ will develop a suite of resources including guidelines, templates and frameworks to help support international education practitioners across the school and tertiary sectors.
The resources will cover areas such as student support, student experience, critical incident management, intercultural competence, and professional leadership. They will be developed in concert with practitioners.
ENZ Director Industry Laura Simpson says the initiative has been developed with recovery of the sector in mind.
“This initiative focuses on the longer-term development of the international education sector’s capability. The resources are being developed to provide additional support for practitioners who support students and will help support the sector’s recovery. The initiative has been designed to support Goal 1 of the New Zealand International Education Strategy, 2018-2030, to ensure an excellent education and student experience.”
ISANA NZ Executive Director Chris Beard says the work will identify and make available online a range of versatile resources that reflect good practice across the sector.
“The materials will provide practical guidance, frameworks and models to help practitioners facilitate positive student experiences in areas such as intercultural engagement, social integration, mental health and student wellbeing. We are looking forward to developing the resources in partnership with experienced practitioners and subject-specific experts to ensure they are accessible, relevant and useful.”
The resources will be developed over the next year in partnership with practitioners and stakeholders from across the sector. They will progressively be made available to the sector on ISANA’s website and ENZ’s Skills Lab.
Go to www.isana.nz for further information on this initiative.
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Patrick Au: a champion for international students
Patrick is a registered psychiatric nurse and counsellor who migrated from Hong Kong in 1991.
He has been working with Asian migrants and international students in primary and tertiary healthcare for more than 20 years – most recently as the Asian Mental Health Coordinator for the Auckland District Health Board. He is now moving into full-time private practice.
ENZ’s Director of Student Experience and Global Citizens, Sahinde Pala, says Mr Au’s mahi (work) has been of incredible value to international students.
“Patrick has worked tirelessly to highlight issues and barriers for international students in the mental health system and has been a trusted advisor as initiatives and policies have developed over the years.
“He has been a respected member of the Auckland Agencies Group chaired by ENZ, which works on student wellbeing, and a key figure during the development of the International Student Wellbeing Strategy.
“At ENZ we have also been privileged to be able to call on Patrick’s services as we develop new content for our NauMai NZ platform for international students in New Zealand.
“We are sad to see him move on from the ADHB but grateful that he’s remaining in mental health support.
“We would like to thank Patrick for his enormous contribution to the international student community over the years and wish him all the best for his next chapter,” says Ms Pala.
He taonga rongonui te aroha ki te tangata
Kindness to all people is a great treasure -
Around the world in five: E-News February 2022
International
Has the pandemic redirected international student flows forever?
Survey: Covid-19 ‘significant’ impact on wellbeing
New Zealand
New Zealand has ‘continued interest from PhD students’ despite delays in border reopening: expert
Australia
Early signs of international student numbers rebounding (universityworldnews.com)
“They are missing, we miss them”: Plan to bolster city’s student reputation
Unlimited work hours for international students ‘could damage’ Australian reputation
Canberra announces Maitri initiatives to support Indian students at top Australian unis
India
How Omicron has affected the vision of studying abroad for students
United Kingdom
UK hits target of 600k international HE students 10 years early
The English test that ruined thousands of lives
Make immigration rules work for universities, expert says
United States
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Latest insights on international education
The Insight Story March 2022 is the latest snapshot of international education from Education New Zealand Manapou ki te Ao.
This fourth issue includes research, insights and trends on:
• our top source markets
• other English-speaking international student destinations
• student visa numbers
• international student experiences
• transitions from secondary to tertiary study in four priority Asian markets.
Do you know, for example, which countries are most interested in our Study with New Zealand website?
Or how students from Japan rate the value for money and cost of living in New Zealand, and their overall experience here?
Or which nationalities have the highest number of student visas granted in other English-speaking international education markets?
Or how positively international students rate their experience in New Zealand, and how international student experience at New Zealand universities compares with the global benchmark?
To find the answers to these questions and more, read The Insight Story and sign up for future issues, on the IntelliLab website.
