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From the CE: Manaakitanga in the time of coronavirus
New Zealand was the first country in the world to introduce the Code for the Pastoral Care of International Students. Regulated by NZQA, the code requires all signatories to ensure international students at their place of study are well-informed, safe and healthy.
New Zealand’s education providers have exceeded the expectations of this important responsibility in 2020. Everyone from teachers to international offices to homestay parents have done their bit to make sure our international students, so far away from home, were looked after during the COVID-19 lockdowns and beyond.
New Zealand has a well-deserved reputation for being a warm and welcoming destination. It is crucial that we continue this responsibility of care over the coming summer break when many students would have returned home, under normal circumstances.
To support this goal, ENZ has launched a new programme of activity: Tū Ngātahi, which calls for us to ‘stand together’. ENZ has created the programme to enable our international education community to express support for our international students.
The central imagery of Tū Ngātahi is the pounamu (greenstone) carved into a pikorua (twist). This design is a symbol of cultures joining in friendship and supporting one another.
You may have heard ENZ’s Paul Irwin, General Manager – Partnerships and Marketing, speaking with Radio New Zealand about Tū Ngātahi this week. The story also included perspectives from international students currently in New Zealand, who plan to make the most of their stay over summer.
We encourage New Zealand’s education providers, student associations and more to show their support for international students with the Tū Ngātahi resources (video, graphics, email footers and more), which you can find on the ENZ BrandLab.
Alongside Tū Ngātahi, ENZ is currently running the Summer in NZ campaign. Aimed at international students currently in New Zealand, this campaign will assist students who, given current border settings, must make tough decisions as the end of the academic year nears. You can explore this campaign on the new Summer in NZ NauMai NZ pages.
On Saturday, 31 October, the team will present the inaugural ‘Your Great Kiwi Summer’ virtual fair, where education providers and regional development agencies will share tips and information on how to make the most of the summer break. There is still time for students to register, so please encourage your students to sign up if they haven’t already.
Thank you again to everyone who has supported an international student this year. Our manaakitanga is what these students will remember in the years to come.
Ehara taku toa I te toa takitahi, engari he toa takitini
My strength is not that of a single warrior but that of many.
Ngā mihi,
Grant McPherson
Chief Executive
Education New Zealand Manapou ki te Ao
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Te oranga me te haumaru ākonga: tertiary student safety and wellbeing – consultation now open
The Ministry of Education (MoE) has today opened consultation on a proposed code of pastoral care for the safety and wellbeing of all tertiary learners, and is asking for your feedback. It proposes a new disputes resolution scheme for domestic tertiary students, and law changes to clarify tertiary organisations’ responsibilities to learners.
Education New Zealand Manapou ki te Ao (ENZ) encourages the broader tertiary sector including our partners, agents and stakeholders both onshore and offshore, to take part in the consultation process and to share their feedback with MoE. Submissions are due by midnight 21 May, with the new code implemented from 1 January 2022.
The proposed Code, led by MoE and administered by NZQA, clarifies the shared responsibilities government, tertiary education providers, whānau and the wider community have for learners’ wellbeing and safety. It draws on the interim Code for domestic tertiary students and the pastoral care code for international students. The proposed changes address inequalities and strengthen support for Māori learners and whānau to achieve their education aspirations.
About the proposed changes
- An on-going code of pastoral care for all tertiary and international students will be developed this year for implementation from 1 January 2022.
- Simplifying the current situation, the proposed code will apply to all domestic and international students in tertiary education, regardless of whether they are full-time, part-time, in apprenticeships or employment, learning on-campus or on-line.
- There are no substantial changes proposed to the requirements for schools enrolling international students.
- A proposed dispute resolution scheme for domestic tertiary learners and providers to settle contractual or financial disputes that are unable to be resolved using provider or sector complaints processes is being developed in parallel with the new code.
- Disputes can have big educational, financial and emotional impacts on learners and their whānau. A stronger dispute resolution scheme will help resolve issues and make the tertiary education system fairer and more accessible for everyone.
- Supporting the proposed changes are a set of proposed law changes that will make sure the new code and dispute resolution scheme are supported by legislation and fit for purpose. They will make sure the code and dispute resolution scheme consistently focus on learner wellbeing and safety, and make it easier for providers to implement the code.
- The new code and dispute resolution scheme will be implemented in 2022.
About the consultation
- Consultation is open 7 April – 21 May.
- Everyone’s views are invited, especially students, whānau, communities, the broader tertiary sector including our partners, agents and stakeholders and those working or volunteering in the tertiary and international education sector.
- MoE is seeking feedback on the proposed code for the wellbeing and safety of all tertiary and international learners, a new dispute resolution scheme for domestic tertiary learners, and proposed legislative changes to clarify and streamline providers’ responsibilities to learners.
- The Education and Training Act 2020 requires the Minister to consult before issuing a code. The Ministry has launched this consultation on behalf of the Minister.
- Learn more about the consultation and have your say on the Kōrero Mātauranga website. Te oranga me te haumaru ākonga | Learner wellbeing and safety.
Interim code changes
- On Wednesday, 31 March 2021, the Minister issued minor and technical changes to the interim code. These include updating the expiry date of the interim code and references to the Education and Training Act 2020, and being clearer about what the Code Administrator must do if it uses powers to enter student accommodation (clause 33).
- Tertiary providers don’t need to do anything differently, and NZQA will ensure that it meets the new requirements. You can view the updated Education (Pastoral Care of Domestic Tertiary Students) Code of Practice
- These changes follow from Parliamentary review of the interim code by the Regulations Review Committee.
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ENZ invites proposals to establish New Zealand Education Centres globally
The centres will deliver education programmes for students progressing onto further study with New Zealand education providers, and act as pathways for greater education, cultural and diplomatic engagement between New Zealand and partner countries.
The centres will receive support from New Zealand universities, ENZ design and marketing packages, and have opportunities to host events, promotions and student mobility activities.
“In developing New Zealand Education Centres we are extending our support for international students offshore, and providing flexibility in how and where they experience a high-quality New Zealand education” ENZ Chief Executive Grant McPherson said.
“The establishment of New Zealand Education Centres will support both the Government’s International Education Recovery Plan and the goals of the New Zealand International Education Strategy aiming for a more globally connected New Zealand.”
Interested organisations can contact John Laxon, Director Global Education Partnerships (nzcentres@enz.govt.nz) to receive further information on the establishment process.
Download the NZ Centre Proposal Summary Information 2021 here.
Proposals are due by Wednesday 25 May, with centres being established and open for initial student intakes by 2022.
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From the CE: Building Back Better: How we’re balancing our efforts on the road to recovery
The current COVID-19 surges are a reminder that we face a long road to recovery and rebuild of the international education sector, a point highlighted during ENZ’s recent appearance at the New Zealand Parliamentary select committee.
ENZ remains strongly focused on the goals of the New Zealand International Strategy 2018-2030: sustainable growth, an excellent education and student experience, and increased global citizenship for New Zealand students. It is important that we rebuild with those goals front of mind.
At ENZ, we are fully committed to supporting other agencies and the sector in progressing the re-entry of students. ENZ staff have been seconded to other government agencies here and overseas to support these initial steps towards the recovery.
We have been increasingly asked about the place of ‘transformation’ within our recovery. The simple answer is it complements and reinforces our ability to attract students to New Zealand in the future.
This work enables us to connect with education partners and students that we otherwise wouldn’t reach. The work is about growing the pie for all the international education sector and for New Zealand, rather than competing with existing efforts.
Through this work we will collectively be more competitive in attracting students as student mobility opportunities emerge, and in anticipating the accelerating changes in the delivery of and learner engagement with education globally.
Although each part of the Government’s Recovery Plan may progress in different ways at different times, we are committed to progressing them collectively and for the benefit of our sector as a whole.
Nā tō rourou, nā taku rourou, ka ora ai te iwi
With your food-basket, and my food-basket, the people will be well.
Ngā mihi,
Grant McPherson
Chief Executive Education New Zealand Manapou ki te Ao
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NauMai NZ is 2
Since launch, NauMai NZ has had half a million page views and just under 300,000 users accessing practical resources on topics such as Visas and immigration, Personal wellbeing, Housing, and Working, not to mention learning about Māori culture, improving English language skills, making friends, living like a local or getting a part time job.
The platform has a bounce rate of just 15% and 11,500 students have joined the NauMai NZ database. ENZ’s AI chatbot Tohu sits on the platform, and the NauMai NZ WeChat mini programme launched late last year, ensures resources are delivered to the platform of choice for Chinese students.
One focus in 2020 was obviously how to respond to the COVID-19 pandemic. An official COVID-19 page was launched, collating and curating trusted and relevant government information particular to international students. To accompany this page, a ‘Stay Well, Stay Connected’ page was launched, recognising the particular challenges that the pandemic brings around health and wellbeing. These pages have to date received over 90,000 views.
Throughout 2020, content that wasn’t COVID-19 specific was also developed. Through research, we identified and developed new topics including Managing your money, Sexual healthcare and Dating, relationships and sex.
As the 2020 academic year ended and borders remained closed, the ‘Summer in NZ’ microsite was launched, remaining live until April this year. The purpose was to inform and support students remaining in New Zealand over summer when they would normally return to their families and home country. The Student Experience team at ENZ was very aware that an unexpected summer in New Zealand may put stress on some students.
We pulled together information from multiple sources, including from tourism operators and regional development agencies. Summer partnerships with LinkedIn and AFS New Zealand were also promoted to proactively engage students with their skill development resources.
NauMai NZ is still growing and as 2021 moves at pace, ongoing content development continues alongside user journey review and improvement.
“NauMai NZ is a valuable resource enabling ENZ to communicate with and support international students – particularly during the pandemic,” ENZ Director – Student Experience & Global Citizens, Sahinde Pala, says.
“We look forward to evolving it to better serve students’ needs, both in New Zealand and offshore, in 2021 and beyond.”
2021 brings a complexity of challenges for students. The challenge for NauMai NZ is to meet and address those challenges - better supporting the many students who remain studying in New Zealand and the increasing numbers of those studying offshore with a New Zealand provider, and of course being ready to welcome students when they are able to travel here in the future.
But for now, happy birthday NauMai NZ, and a big thank you from us to everyone who has supported its development and use.
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Around the world in five
Global
New Zealand
Canada
Generous Canada now No. 1 country for foreign students, survey says
United Kingdom
United Kingdom ‘much more attractive’; New Zealand receives a ‘glowing review’
India
India overtakes China as largest source country for international students
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International Pathway Programme for Indonesian business students
The partnership, named the International Pathway Programme (IPP) in Business, will allow students in Indonesia to complete their first year of study with i3L School of Business, and then progress directly into the second and third year of study under the University of Canterbury’s Bachelor of Commerce programme.
ENZ’s Regional Director, Asia, Ben Burrowes, said the partnership marks an important milestone in New Zealand’s relationship with Indonesia in the education sector.
“We look forward to witnessing how the skillsets and knowledge of both student communities will merge to create a more well-rounded and enriching learning experience. We highly value our international education partners, and we hope to establish more such partnerships in Indonesia,” Mr Burrowes said.
i3L School of Business’s Vice Rector of Admissions, Marketing and Institutional Development, Dr Tjong Budi Santoso, said the launch of the partnership is momentous for the institution.
“It has always been a goal of ours to empower students by presenting them with the opportunity to further their studies in International Business in some of the world’s best universities, such as University of Canterbury. This marks the first time that we are partnering with an esteemed New Zealand university, and we look forward to building our working relationship with New Zealand and its educational institutions even further.”
University of Canterbury Business School’s Internationalisation Director, William Shannon, commented, “The importance of having international experience and connections is highly crucial today as more business is conducted on a global scale.
“We hope that both student communities will benefit greatly from this programme and can contribute even further to the future economy and society of both New Zealand and Indonesia.”
This education pathway to the University of Canterbury is now open for applications with the first intake starting in September 2022.
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Diversity and inclusion in North America
“Partnering with marginalised communities around us to confront harm in our past is something we all have to practise,” says course co-ordinator David Wick, Associate Professor, Middlebury Institute of International Studies.
"What was striking was that, from the first in-person meetings, everyone was willing to make personal connections to the content, share their own learning and vulnerabilities, and very curious as to how they can learn from one another to create better learning environments.”
Diversity Abroad, based in US, is the largest organisation focused on diversity, equity and inclusion in international education. ENZ works with Diversity Abroad on a range of initiatives, such as the annual Global Inclusion Conference, as well as partnering to deliver the specially designed course.
Attended by 18 people from NZ universities and ENZ, the three-month certificate course was fully online. Workshops, group discussion, videos, articles and assignments kept the participants highly engaged, and feedback on the course was very positive.
Dr. Anna Foster, Study Abroad and Exchange Manager at the University of Canterbury, says the programme provided a comprehensive exploration of Access, Inclusion, Diversity and Equity (AIDE) in relation to student mobility.
“The programme was really valuable in gaining a deeper understanding of AIDE as it relates to Education Abroad, particularly due to the focus on considering every aspect of the student mobility journey in an end-to-end approach from the perspective of diverse cohorts,” Anna says.
“This has certainly influenced our team approach on an ongoing basis - it has shaped many of the continuing conversations we have around our outreach and processes, and has also helped us consider how we can further partner with both external and internal partners to better support our students.
“I think all of the group also found the programme to be impactful from a self-reflection perspective, prompting some really useful reflection on the backgrounds, biases and perspectives that shape each of us and how we can use this awareness as leaders and in our work with students.”
Anna also appreciated the practical focus of the course, and says her team is now considering some of the barriers to outbound mobility for diverse and under-represented cohorts, and working on strategies to address these.
Sarah Sung, Study Abroad Manager at the University of Auckland, also found the programme very beneficial.
“The programme has given me opportunities to delve into every single aspect of our team’s work through AIDE lenses as well as reflect on our past initiatives relating to diversity and inclusion. I learned that to make diversity work, AIDE should not be seen as a stand-alone project or matter but be embedded in our everyday life and all work,” Sarah says.
Sarah says AIDE conversations will be part of regular team meetings, as well as being integrated into team members’ KPIs and performance reviews, and she is working on a plan to increase participation from under-represented students.
“This includes extensive work in identifying opportunities to collaborate with partners for diversity and inclusion goals, reviewing our scholarship, communications and co-curricular programming for diverse students and developing a system for data collection.”
Lewis Gibson, ENZ’s Field Director North America, also took part in the course and says feedback from the cohort participants demonstrates the need for further AIDE learning in the New Zealand international education sector.
“Hearing from colleagues about the personal and professional measures they are actively putting in place to support under-served inbound and outbound students, as a direct result of this programme, is inspirational,” he said.
For more information about the International Education Diversity & Inclusion Certificate, contact Lewis Gibson at Lewis.Gibson@enz.govt.nz
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SIEBA launches Schools Global Citizenship Pilot Programme
A network of 20 schools will take part, receiving professional advice and support to create, introduce and embed global citizenship strategies and initiatives across their schools.
SIEBA’s recent report on international business recovery for schools highlighted global citizenship education as one of three key areas expected to underpin business recovery and the future of international education, both within New Zealand and globally. The other two areas are sustainability/climate action, and growth in school-to-university pathways.
Global citizenship programmes contribute to a better international student experience, build understanding and support for international education, and enrich the value proposition that schools offer both domestic and international students.
Image above: Japanese and Kiwi students discovering science together at Awatapu College in Palmerston North
“Global citizenship education (GCED) has the potential to bring local and international students together through a focus on global issues, and in development of global competencies. International students and parents are increasingly looking for schools that can demonstrably deliver GCED within the educational experience," the report says.
The pilot programme will be delivered in collaboration with the Centres of Asia-Pacific Excellence. The schools involved will draft Global Citizenship strategies linked to a range of programmes throughout the school, including learning content and teaching approaches, co-curricular programmes, professional learning and development, and student-led initiatives. They will examine how Te Tiriti o Waitangi and Te Ao Māori will underpin their global citizenship strategies. Schools will start local, this will be a multi-year journey, and the result will look different in every school.
Developing global citizens is also one of the overarching goals of the New Zealand International Education Strategy.
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Around the world in five - September 2022
International
Ardern welcomes students back to New Zealand
Amended NZ education strategy released
Finding value in technology for education
New Zealand university plans biggest ever job cuts
Gender gap ‘impossible to overcome’ without ‘intervention’
NZ: Victoria partners on TESOL in Vietnam
Linguistic racism can take a high toll on international students
New Zealand
Watch: PM Jacinda Ardern on Covid-19 Rules, Construction Industry and International Students
Tauranga education showcase returns to South Korea
Education NZ’s plan to woo Asian students
ESOL outdated: English for speakers of other languages guilty of othering
Return of international students marks new era for sector
International students: How changes in Asia could affect how young Kiwis learn
Australia
Western Australia government launches Agent Incentive Scheme, extends student bursaries
China
China will again welcome international students
Colombia
NZ Embassy welcomes Colombia agents
India
University of Auckland announces scholarships worth NZ$1.5 million for Indian students
Rural Indians join rush to study abroad as prospects dim at home
Indonesia
9 Indonesian women complete Girls in Tech scholarship programme
Italy
Japan
Government sets goal of 100,000 students going abroad by 2027
Malaysia
Many Malaysians returned as experts after New Zealand education, says High Commissioner
New Zealand’s University of Waikato keen to collaborate with Malaysian universities
South Korea
New Zealand, Korea well placed in digital ecosystem to work together: ambassador
Winners of Student Reporter Contest recognized at ceremony
Thailand
Rose Garden Rangsit School joins hands with ENZ to organize coding camp
Vietnam
Quang Tri teacher receives full scholarship from New Zealand Education Agency
University of Auckland supports students from South-East Asia
