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Corporate publications
Download Education New Zealand’s Statement of Intent and Annual Report and the International Education Strategy 2022-2030.
ENZ is committed to transparent reporting, and our Chief Executive’s expenditure can also be downloaded below.
- Annual Report 2024-2025
- International Education Going for Growth Plan
- ENZ Diversity, Equity and Inclusion Action Plan 2025-2026
- ENZ Briefing to the Incoming Minister February 2025
- New Zealanders’ Perceptions of Value of International Students 2023
- ENZ Statement of Performance Expectations 2025-2026
- International Education Strategy 2022-2030
Previous publications
- Export Education Levy Annual Report 2022-2023
- Leadership Statement for International Education 2011
- International Education Strategy 2018-2030
- ENZ Statement of Intent 2023-2027
- Statement of Intent 2022-2026
- Statement of Intent 2019-2023
- Statement of Intent 2018-2022
- Statement of Intent 2017-2021
- Statement of Intent 2016-2020
- Statement of Intent 2015-2019
- Statement of Intent 2014/2018
- Statement of Intent 2013/2016
- Statement of Intent 2012/2015
- ENZ Statement of Performance Expectations 2024-2025
- ENZ Statement of Performance Expectations 2023-2024
- Statement of Performance Expectations 2021-22
- Statement of Performance Expectations 2020-21
- Statement of Performance Expectations 2019-2020
- Statement of Performance Expectations 2018-2019
- Statement of Performance Expectations 2017-2018
- Statement of Performance Expectations 2016-2017
- Statement of Performance Expectations 2015-2016
- Statement of Performance Expectations 2014/2015
- Annual Report 2023-2024
- Annual Report 2022-2023
- Annual Report 2021-2022
- Annual Report 2019-2020
- Annual Report 2018-2019
- Annual Report 2017-2018
- Annual Report 2016/2017
- Annual Report 2015/2016
- Annual Report 2014/2015
- Annual Report 2013/2014
- Annual Report 2012/2013
- Annual Report 2011/2012
- ENZ Briefing to the Incoming Minister November 2023
- ENZ Briefing to the Incoming Minister February 2023
- ENZ Briefing to the Incoming Minister December 2020
- ENZ Briefing to Incoming Minister November 2017
- ENZ Briefing to the Incoming Minister December 2016
- ENZ Briefing to the Incoming Minister 2014
- Export Education Levy Annual Report 2017-2018
- Four Year Excellence Horizon Education New Zealand to 2020
- Performance Improvement Framework 2016 - Review of Education New Zealand
- Building Export Markets Progress Report
- The Business Growth Agenda International Education Leadership Statement - Progress Update
Chief Executive’s expenditure
- Expense disclosure 30 September 2024 to 30 June 2025
- Expense disclosure 1 July 2024 to 27 September 2024
- Expense disclosure 18 November 2023 to 30 June 2024
- Expense disclosure 1 July 2023 to 17 November 2023
- Expense disclosure 1 July 2022 to 30 June 2023
- Expense disclosure 1 July 2021 to 30 June 2022
- Expense disclosure 1 July 2020 to 30 June 2021
- Expense disclosure 1 July 2019 to 30 June 2020
- Expense disclosure 1 July 2018 to 30 June 2019
- Expense disclosure 1 July 2017 - 30 June 2018
- Expense disclosure 1 July 2016 - 30 June 2017
- Expense disclosure 01 July 2015 - 30 June 2016
- Expense disclosure 1 July 2014 to 30 Jun 2015
- Expense disclosure 1 July 2013 to 30 June 2014
- Expense disclosure 1 January to 30 June 2013
- Expense disclosure to December 2012
- Expense disclosure to June 2011
- Expenses January 2012
- Expenses 30 January to 30 June 2012
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NZIEC KI TUA theme and early bird registration prices announced
The 31st New Zealand International Education Conference KI TUA 2024 (NZIEC KI TUA) will be held in Te Whanganui-a-Tara Wellington from 6 - 8 August at Tākina Convention Centre.
The theme for this year’s conference is Te Ara ki te Ao.
Step into a world of boundless possibilities at NZIEC KI TUA 2024 where we will delve into the heart of ‘Global Growth Unleashed' and the transformative power international education can bring in today’s world of unprecedented connectivity.
Early bird registrations for NZIEC KI TUA 2024, will be available very soon so keep an eye out for future communications or visit NZIEC 2024 from early March.
Registration Costs for NZIEC KI TUA 2024
2024 Early bird registration
$725 incl GST
Two-day conference, Welcome Function and Farewell Hour
2024 Standard registration
$800 incl GST
Two-day conference, Welcome Function and Farewell Hour
2024 Gala Dinner
$150 incl GST
Inc drinks, nibbles and 3 course dinner
1 day rate early bird
$375 incl GST
One-day conference, Welcome Function or Farewell Hour
1 day rate standard
$400 incl GST
One-day conference, Welcome Function or Farewell Hour
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Meet the team: Marie Clark, Director Insights
Tell us about your role, the team you lead, and what your team does at ENZ for the international education sector.
I’m Marie, Director Insights for Education New Zealand Manapou ki te Ao. I lead the research and market analysis to provide insights that underpin ENZ’s work. This includes student experience, brand health, economic value, and New Zealander’s perceptions of international education.
We are a small team of five analysts and researchers but pack a lot of punch if I do say so myself. We are lucky enough to work with a range of teams across ENZ as well as the wider sector. Our findings are shared with our stakeholders and our education partners so that they can use this to make informed decisions about the future delivery of their international education products and services. Much of our work is on an annual basis, meaning that each year we are looking for any small changes that might turn into long-term term trends. For example:
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in the international student experience survey, we want to look more at the people and connections and mental health. If we spot changes, providers may like to adjust their support for students.
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through our perceptions work we want to understand, as international students return to New Zealand, if the way New Zealanders perceive the challenges and benefits of international students is changing. If we spot changes, we will work with providers to bring those benefit stories to the forefront.
Where were you working before joining the ENZ team?
I am a returning New Zealander, having spent the last 15 years in the United Kingdom, working in a range of insights, marketing, and communications roles in higher education. My most recent UK role was at Independent Higher Education, the representative and lobbying body for independent higher education, professional training and international pathway providers. Previously I worked for a policy communications consultancy, Hobsons, now QS Enrolment Solutions, and The PIE.
Tell us what the team has been working on since you joined and how the sector can access this?
I joined ENZ in October 2022 and since then have led the delivery of several key pieces of research and reports. Some recent highlights for me are releasing our insights on the 2013 – 2023 (part year) International Student Enrolment data, 2023 International Student Experience Survey and the 2023 New Zealanders Perceptions of International Students 2023.
We share all of our research, data and insights on ENZ's Intellilab and I would encourage anyone to sign up, if you haven't already. We also post links to past webinars that we have held in which we share our latest research and insights.
For those that are interested in being able to take a closer look at the data, we do share some data that has been officially released to Tableau Public.
What can the sector expect to see from the Insights team in the next 12 months?
Our team will be very busy over these next 12 months as we undertake a range of surveys and then following the fieldwork will be diving into the data and compiling insights reports, presentations and hosting webinars for the sector to take them through this. To name just a few taking place over the next two quarters, we will be working on the: International Student Experience Survey 2024, Brand Health 2024, a sector survey, agent survey, and the New Zealanders perception of International Education 2024 survey. Phew!
So, watch this space here on E-News, via our Sector Engagement Team, or Intellilab where we will share our insights with the sector. If anyone in the sector has a query about past or future research opportunities or wants to organise an insights session with your organisation or stakeholders, then feel free to reach out to me and my team – insights@enz.govt.nz.
Tell us what you like to do when you’re out of the office and not nose-deep in international education data...
I am still enjoying settling back into New Zealand. It’s a period of both discovery and rediscovery. Weekends are spent catching up with old friends and spending plenty of time with family, adjusting my two young children to the kiwi lifestyle. I am a convert to cycling for transport and can be seen zooming all over Wellington, and sometimes further afield, on my electric cargo bike.
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Rise in international students rating New Zealand experience positively
In the 2024 International Student Experience Survey, students lifted their positive rating of their experience to 86 percent, two percent higher than the previous year.
In addition, the number of students who rated their experience as “excellent” lifted eight percent to 41 percent.
The results were announced today at the international education sector conference, NZIEC KI TUA, which was organised by Education New Zealand Manapou ki te Ao (ENZ).
Commenting on the survey results, ENZ Acting Chief Executive Dr Linda Sissons said the results demonstrate the high quality of the New Zealand education experience both inside and outside the classroom.
“That we have a significant increase in the number of students rating their overall New Zealand experience as excellent is something to be celebrated. The results are a reassuring testament to the ongoing recovery of the sector and our ability to deliver international students what they highly value in a study destination.
“We are delighted to see how positive students are about the people they meet and connections they form in New Zealand. This speaks strongly to the enriching ties these students will have to our country in the long run, and how we will benefit and learn from each other,” Dr Sissons said.
2024 sees the highest proportion of international students (41 percent) rating their overall New Zealand experience as ‘excellent’, up from 33 percent in 2023. This proportion is higher than any of the previous three surveys undertaken. This year also includes a much larger sample of 6,431 students compared to 4,755 students last year.
Students were most positive about the people and connections they experienced in New Zealand (90%), followed by education experience (87%), making study arrangements (87%), arrival and orientation (85%), and living experience (83%).
Students also positively rated their experience using an education agent, particularly their agent’s knowledge of their education provider’s application process (84%), New Zealand application options (81%) and how using an education agent reduced the time taken to complete their application (79%).
For further information:
Visit Tableau Public to access the data sets (login required) - International Student Experience Survey 2024 | Tableau Public
Visit ENZ's Intellilab for the full report - International Student Experience Survey 2024 Report | ENZ IntelliLab
Or contact:
Sai Raje | Senior Communications Advisor, Education New Zealand Manapou ki te Ao
+64 21 479 649
Notes to Editors:
About the New Zealand International Student Experience Survey 2024
The New Zealand International Student Experience Survey aims to better understand the overall student experience for international students enrolled with New Zealand education providers as well as those who have recently completed their studies. The survey also aims to understand where improvements can be made to enhance the international student experience.
International students across all sectors and all stages of the student journey were invited to participate in this online survey. Fieldwork for this survey was conducted from 10 May to 4 June 2024 and included 6,431 respondents representing over 100 nationalities.
About Education New Zealand Manapou ki te Ao (ENZ) https://www.enz.govt.nz/
ENZ is the government agency dedicated to helping Aotearoa New Zealand realise the social, cultural, and economic benefits of international education. Our role is to promote New Zealand as a high-quality education destination offering excellent education and student experiences and to encourage New Zealand students to study overseas.
With approximately 105 staff in 16 locations around the world, ENZ works closely with New Zealand’s diverse education sector which includes schools, English language providers, Private Training Establishments, Institutes of Technology and Polytechnics (Te Pūkenga), and universities. Internationally, we work with a range of education stakeholders, including government agencies and education providers to identify and encourage sustainable growth opportunities for New Zealand’s education sector.
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ENZ Indonesia launches Kiwi Challenge 2024
On 21 September 2024, the Education New Zealand Manapou ki te Ai (ENZ) team in Indonesia proudly launched the fifth KIWI Challenge, continuing ENZ’s collaboration with New Zealand universities. Each year, the competition is co-hosted by ENZ and one New Zealand university with the University of Otago invited to participate in 2024.
This year, university students will participate alongside high school students for the first time. Their challenge is to propose solutions that support youth-led Small and Medium Enterprises (SMEs).
The in-person and online launch event featured a virtual keynote speech by Associate Professor Conor O’Kane, Head of the Bachelor of Entrepreneurship programme at Otago Business School. In-person attendees included Associate Professor Leah Watkins, Director of Masters’ Programmes; Regional Manager Sarah Ewing; and Otago Master of Entrepreneurship alumna Fasya Amasani, who delivered insightful sessions about the university. ENZ’s Market Manager, Naluri Bella Wati, also provided an overview of the competition regulations.
The event attracted approximately 100 attendees, all eager to engage with this inspiring challenge. ICAN Education, one of Otago and ENZ's agent partners, served as the on-ground organiser.
Students have until 31 October 2024 to register and send in their video submissions. Following this, the top five teams from both high school and university categories will be selected to pitch their entrepreneurial ideas in the finals, scheduled for 7 December 2024.
Promotional poster for the 2024 KIWI Challenge featuring this year’s event’s details.
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Notice: Brief shut down of INZ’s online client accounts in late May
This means that education agents and providers will not be able to access their online client accounts for four days, from 8am NZT on Saturday, 28 May.
New online applications will not be possible during this period, except for working holiday visas and skilled migrant category expressions of interest. Hard copy paper applications will still be accepted.
IDme
IDme will significantly improve INZ’s ability to confirm a person’s identity, making it a vital new protection against identity fraud by visa applicants.
The system will enable biometric information (face photographs and fingerprints) from visa applicants to be uploaded online and automatically matched against personal information already held by INZ.
IDme will be released in two tranches – the first release, from 31 May, will enable automated matching of all biographic details (personal data), fingerprints and a small volume of facial photographs. The second release, in the last quarter of 2016, will allow automated matching of all photographs.
IDme is the latest in a series of business changes known collectively as Immigration ONLINE. Better customer service is a key aim of these changes, which include:
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online applications for student, work and visitor visas
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third party “apply on behalf” for INZ partners such as immigration advisors, and
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eVisas (passport-free and label-less visas).
The next new service will enable families and tour groups to apply online using a single form. Once this happens, 80 percent of visa types by volume will be available online.
Sitting behind these new services are business changes that standardise best practice and apply consistent, measurable quality standards across INZ. Traditional visa processing tasks will reduce as customers increasingly go online to apply for visas and check their visa status.
New acceptable photo rules
Photos can still be submitted online along with application forms, but they must now meet strict approval guidelines to avoid rejection by the system. INZ recommends that applicant photos be taken by a professional photographer or a business set up to take passport-quality photos.
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Around the world in five
AUSTRALIA
Australia to consider July entry for international students
International students may be the first cohort of international travellers that will be exempt from Australia’s current travel ban according to the latest three-step process for exiting lockdown that PM Scott Morrison has outlined.
GLOBAL
Early lessons from moving ELT online: start with what makes your school special
Students – and agents as well – are now faced with a wide range of new online language programmes, and are still measuring the quality of instruction and student experience on offer.
CANADA
Canada: new flexible post-grad work rules
Canada’s government has announced “flexible” post-graduation work permit rules for international students studying at a distance, while individual institutions have introduced millions of dollars in support funds to help students struggling financially as a response to Covid-19.
JAPAN
COVID-19 hits student finances, amid calls for wider reforms
Many students in Japan have been forced to give up university studies for financial reasons, after the country’s coronavirus emergency and lockdown resulted in the loss of part-time jobs and problems with family income.
CHINA
China's top universities cancel entrance exams for overseas students
Universities in China have begun canceling entrance examinations for overseas students, citing coronavirus concerns, as the central city of Wuhan reported a new cluster of cases for the first time since its lockdown was lifted.
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Patrick Au: a champion for international students in New Zealand
Disclaimer: This story was originally published on New Look, which was also operated by Education New Zealand Manapou ki te Ao. It has been republished here to ensure wider access and visibility.
He has spent more than two decades working with international students and Asian migrants in primary and tertiary healthcare settings, understanding their mental health needs and advocating on their behalf.
Patrick is a registered psychiatric nurse and counsellor who migrated from Hong Kong in 1991, completed his Master’s in Education in 1999, and has worked tirelessly to support Asian communities in New Zealand. He is now stepping down from his role as Asian Mental Health Coordinator for the Auckland District Health Board to commit more time to private practice.
It was Patrick’s emerging reputation for specialty expertise which led to the International Education Association ISANA asking him in 2010 to prepare a presentation to international education providers about the mental health needs of international students. This was quickly followed by a contract with the Ministry of Education to present a series of workshops nationally.
“I was overwhelmed by people calling me and asking me for advice,” Patrick says. “This is where I seriously started my work with international students.”
In more recent years, Patrick has been a key player in the Auckland Agencies Group, which brings together multiple organisations with the common goal of enhancing student wellbeing.
The issues which international students can face vary, depending on their age and stage of education. For younger school students it can be homesickness and lack of parental guidance. Older students also face settlement issues but can have the added pressure to succeed.
“People come here to study and so they need to be successful,” he says. “From an Asian perspective, we are a collectivist society. Your success is not just for yourself, the grades and glory are for your family too. If you are successful at your study you are acknowledged as a successful person, but what if you’re not able to finish your study? The pressure is on you.”
Prevention and awareness key to mental wellbeing
Patrick is a great believer in the importance of awareness and prevention when it comes to mental wellbeing and says New Zealand has made good progress with the availability of resources which students can access on campus, through workshops, and online. Support services are widely established, and the International Students Wellbeing Strategy ensures government agencies work together to support international students to feel safe, well, and welcome in New Zealand.
“Most Asian cultures believe the body and mind are not separated. So we need to address the root cause of problems in behaviourial terms - how to adapt to the new environment, how to get better sleep, how to cope with exam pressure, how to eat well, rather than talking about mental health. When they hear these two words they will withdraw from you,” he says.
“There is very limited mental health education in the students’ home countries, but with all the online resources available here students are researching the issues. There is much wider awareness, and sometimes it is friends who recognise issues and offer peer support in seeking help.”
Patrick knows that some students come up against cultural intolerance and misunderstanding but says that New Zealanders have come a long way since the early days of the international education sector in understanding the challenges which international students can face, but also the contribution they make to society here.
International students talented and motivated to contribute
“International students bring cultural diversity and increase cultural awareness among New Zealanders,” Patrick says. “The students who come here are quite talented and motivated to contribute. Once they have completed their education, they can contribute in many ways."
“International students bring cultural diversity and increase cultural awareness among New Zealanders” – Patrick Au, mental health expert and international student advocate
International students can be the bridge between their home country and New Zealand. If you want to do business in these countries, international students can play an important role as they often act as informal ambassadors for New Zealand and can open doors to business.
New Zealanders are also contributing to their success by creating a nurturing environment for them to complete their studies. Over the years we have seen lots of successful international students who have started working and contributing to the New Zealand economy after completing their education.
“If they have a positive experience, they are also instrumental in encouraging other students from their home country to come to New Zealand. I think it is a win-win situation.”
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Applying for visas online
The new system, Immigration ONLINE (also known by its project name as the Immigration Global Management System or IGMS), enables a student to first create a profile and an account that’s unique to them, and then answer questions or provide information to make a visa application in the following tabs: Identity > Contact Details > Study Details > Financial Support > Health Details > Character Details > Education & Work History > Other details.
A student is then able to upload documents relevant to their application, pay online, declare what they have provided is accurate and true and then submit their application.
Behind the scenes, the online application process is ‘situationally aware’, only serving up questions relevant to the user. For example male applicants won’t be asked any health questions relating to pregnancy.
There’s also the ability to answer questions via drop-down lists; populate qualifications-related fields with information driven by New Zealand Qualifications Authority data; and auto save as you go - so you can come back and finish the application later.
Further functionality includes contextual ‘help’ information if users need more information about a specific question, and alerts to prompt the user to complete any missed mandatory information.
Applicants can upload their photo which will be run through the new face biometric matching engine in Immigration ONLINE.
The online application will result in more complete applications being submitted, removing some of the issues experienced with paper based forms, such as unanswered questions or missing supporting documents.
From the INZ side, Immigration Officers will be able to see the online application and supporting documents on AMS and the new Document Management System. If further information is required, the Immigration Officer can email the applicant and request the information. The applicant then returns to their account and uploads what’s been requested.
People who are unable to apply online will still be able to apply via a Visa Application Centre or by mail onshore.
INZ’s next step will be to demonstrate the student visa online application to a representative set of end users building on feedback already received. The goal for these sessions will be to verify usability and seek feedback on surrounding business processes.
While the online student visa application service was scheduled to go live in late-2013, it will now be rolled out in 2014 (exact timing to be confirmed) so the system can be further tested and refined to ensure the end product is highly secure, robust and effective.
For further information, please read the frequently asked questions for education providers here.
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Announcing closing plenary speaker for NZIEC KI TUA 2024
Drawing on his experience leading health care organisations and the health system in Aotearoa New Zealand, including during periods of significant change and uncertainty, Sir Ashley’s closing plenary session will focus on how to lead effectively now and in the future. He will talk to NZIEC KI TUA delegates about ‘leading through change and uncertainty’.
“We live in an increasingly volatile, uncertain, complex, and ambiguous world, which needs leaders to be agile and adaptable who can lead using different approaches than what we have used in the past. I am looking forward to speaking at NZIEC KI TUA on how we can lead in a world of rapid change and complexity,” Sir Ashley said.
Lead with Stories workshop by Jehan Casinader
Award-winning journalist and speaker, Jehan Casinader, will run a workshop, Lead with Stories at NZIEC KI TUA on 7 August. Casinader has spent 15 years telling compelling stories that resonate with people from all walks of life. He has a thorough understanding of New Zealand’s international education sector – and a degree in public policy.
Casinader says storytelling makes global influence possible.
“As New Zealand revives its international education sector, leaders and organisations will work harder than ever to engage the hearts and minds of students and partners around the world.
“However, in an increasingly noisy digital world, it’s harder to grab people’s attention.
"Traditional marketing no longer cuts it. And yet, many of us lack the confidence and skills to tell stories – or we’re afraid to. As a result, our most important messages are never heard,” Casinader says.
In his workshop, Casinader will share practical tools that helps leaders and staff from across the sector to tell compelling stories.
The NZIEC KI TUA 2024 programme will be available in July.
Register now – early bird registrations close on 31 May
Earlybird registrations are still open for the 31st New Zealand International Education Conference KI TUA (NZIEC KI TUA), which is being held in Te Whanganui-a-Tara, Wellington from 6 – 8 August 2024 at Tākina Wellington Convention & Exhibition Centre.
This year’s conference theme is NZIEC KI TUA – Te Ara ki te Ao*
‘Te Ara ki te Ao’, which translates to ‘the pathway to the world’, symbolises a journey that transcends borders and embraces global horizons. This concept frames Aotearoa New Zealand’s distinct international education environment, inviting participants to connect and collaborate to accelerate global growth.
Register now at NZIEC KI TUA 2024.
NZIEC KI TUA 2024 Partners!
Welcome to our newest partners Pearson, Edified, Te Herenga Waka — Victoria University of Wellington and Te Kunenga ki Pūrehuroa Massey University and Flywire, who join TOEFL, Studentsafe, idp, IELTS, and Host Families NZ as partners for NZIEC KI TUA 2024.
And welcome to our new media partner: The PIE News.
If you’d like to partner with NZIEC KI TUA 2024, email us nziec@enz.govt.nz