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Register for ISANA NZ conference
The conference will be held at Harbourside Function Centre, Wellington, 5-6 September 2019.The theme is ‘Professionalisation of the International Education Sector in New Zealand: Promoting an integrated NZ Inc. approach to student wellbeing.’
The conference’s breakout programme has 26 presentations and workshops. These include sessions on connecting practice, policy and research, looking towards professionalisation in the international education industry, student wellbeing and mental health, enhancing student experience, learning and teaching, intercultural connections and updates from government agencies.
Education New Zealand and the Ministry of Education International Unit are sponsors.
ISANA NZ Awards
ISANA NZ are seeking nominations for the following awards that will be presented at their conference in September:
ISANA NZ Award
Recognises individual contribution to international education in New Zealand in any of the following fields: pastoral care/student support, admissions, student exchange/study abroad, teaching, homestay/accommodation, management.
ISANA NZ Professionalisation Award 2019
Recognises a professional who has exemplified and demonstrated their commitment to the international education profession through integrity and competence.
Tracy Evans Scholarship
Awarded annually to an individual working in New Zealand's School sector (secondary or intermediate) in the field of international education.
Award nominations must be received by 23 August 2019.
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Haere ra Afiqah, Haere mai Vikram
We spoke recently with the former NZISA National President for 2021, Afiqah Ramizi, and with the National President for 2022, Vikram Selvaraj.
Afiqah Ramizi, NZISA National President 2021
Afiqah has been in New Zealand since 2015, when she left Malaysia to undertake tertiary study here. After completing a foundation course at ACG (now known as UP International College), Afiqah started on a six-year medical degree at the University of Auckland (UoA) and is now in her final year.
Afiqah’s advocacy work started during her time at ACG, when she was selected to represent the college under an International Student Ambassador programme, run by the New Zealand Police in Auckland. The main focus was to support engagement with the student community, and lift students’ understanding about how to keep themselves safe in a foreign country and what support is available.
At university, Afiqah joined the Malaysian students’ association and became Vice President. In 2019 and again in 2020, she was elected as the International Students Officer for the UoA Students Association. During these years, she became involved with NZISA through their multiple lobbying efforts and community engagement. Afiqah was elected NZISA’s Vice President in 2020, before being elected National President in 2021.
Looking back on her experience at NZISA, Afiqah says she is proud to have been involved in making sure that the voices of international students were heard as New Zealand responded to COVID-19, amongst many other achievements of NZISA since 2017.
“Last year we were successful in lobbying for temporary changes to international students’ maximum working hours, so they could work more during alert levels 3 and 4,” Afiqah says. “This was really important for students at a time when their studies were disrupted, and some students were facing financial hardship. This temporary increase was also appreciated by local employers, as they were needing more people able to work full-time, to keep their businesses running.”
In her role as National President, Afiqah was involved in supporting the groups of international students coming back to New Zealand while the border was closed. Her team’s continuous advocacy to government bodies saw more international student cohort border exceptions announced, which meant more international students were able to return and resume life in New Zealand.
“Staying in managed isolation and quarantine was a big extra cost for these students, and we know many hesitated to return because of that. By talking with the institutions involved and advocating for subsidies, we were able to encourage them to cover part of the costs for their returning students. This was a win-win for both the universities and the students.”
Supporting students over the holidays was another key focus for NZISA during the past two summers, primarily to help onshore students who couldn’t reconnect with their families while borders were closed.
“We worked with ENZ and our regional networks to encourage summer internships, to remain connected in the international community and to indulge in the real Kiwi summer,” Afiqah said.
Afiqah herself spent the last summer at the coalface of the COVID-19 response work, drawing on her medical knowledge to support public health. She was initially working to find the source of COVID-19 when contact tracing was a key focus, and through the Omicron surge, she has learned other public health skills as the nature of her work changed from eliminating to managing COVID-19.
Now it’s time for her to pass on the baton to the 2022 President, and an opportunity to focus on her final year of medical school!
Vikram Selvaraj, NZISA National President 2022
Now in the final semester of a Bachelor of Criminal Justice degree at University of Canterbury, Vikram came to New Zealand in 2018 from Singapore with his partner and began studying here the following year.
“The Bachelor of Criminal Justice was a new degree, and I realised it was exactly what I wanted to study,” Vikram says. “It combines law with a range of other subjects, all related to criminal justice.”
Vikram is the eldest of three siblings and the sole breadwinner for his family, having lost both parents. His two siblings are still living in Singapore, and Vikram has continued to run a hairdressing salon there during his years in NZ. It’s more than three years since Vikram last saw his family in Singapore, but he isn’t planning a trip home any time soon, because of the risk that border settings might change again.
Vikram brings a range of relevant experience to his new role as NZISA National President. At University of Canterbury (UC), he was a UniLife Leader, the first to be in charge of mature students, both domestic and international. It was his role to support them, provide pastoral care and a voice on the issues they were facing. His work was recognised with a Blues Award from UC Students Association in 2021, for Outstanding Achievement in Community Engagement.
Vikram is excited about his new role as NZISA National President. He was elected in December and took up the role in late January, along with an all-new executive team of eight students.
“We’re planning a number of projects for the year ahead,” Vikram says.
UC joined NZISA last year and continuing to increase membership will be one of the priorities for Vikram and his team this year.
“We also have ideas for a range of projects for students that different members of the team will lead during the year. This includes working with NZ Police to help students understand the risks of scams and online gambling; supporting students with resources to combat racism and discrimination; and empowering women.”
Vikram says it’s his belief that he can do something that has brought him to where he is today. He’s very conscious of the challenges faced by many international students, for example when their financial situation changes, and they find it hard to get the support they need.
“Kiwi students aren’t always aware that international students are paying a premium price for their studies,” he says.
“Sometimes students feel homesick, or experience racism – whatever the particular challenge, it’s important for them to know that someone is listening to them.”
Fun fact about Vikram: Vikram has a Japanese Spritz dog called Tiger that he brought with him to New Zealand.
Sahinde Pala, ENZ’s Director Student Experience & Global Citizens, says ENZ sets great store by our relationship with NZISA.
“We have really valued the contribution Afiqah has made during her years with NZISA, and we look forward to working closely with Vikram and his team over the coming year,” Sahinde says.
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ENZ’s new partnership with the Manaaki New Zealand Scholarships Programme
The Manaaki scholarships represent the government’s single largest investment in international scholarships and have been awarded for more than 70 years.
The scholarships are a key pillar of Aotearoa New Zealand’s International Development Co-operation, offering more than 1,100 scholarships annually to students from 112 eligible countries to study in Aotearoa New Zealand, in the Pacific, or online.
“This partnership plays to the strengths of both MFAT and ENZ,” says Andrew Needs, MFAT Deputy Secretary – Pacific and Development Group.
“It will help us ensure that not only are we demonstrating manaaki to our scholars, but also offering scholarships that address the skills and knowledge requirements of each of our partner countries.”
ENZ will participate in joint governance of the programme and provide data and insights to inform investment decisions, as well as operational management, drawing on its expertise in supporting a world-class scholar experience. The partnership offers opportunities to develop closer connections between scholarship partners and tertiary education providers and encourage innovation in product development.
ENZ already manages the Prime Minister’s Scholarships for Asia and Latin America as well as scholarships on behalf of the Ministries of Business, Innovation and Employment, and Primary Industries.
“This is an excellent example of ‘NZ Inc.’ cooperation in action,” said Grant McPherson, ENZ’s Chief Executive.
Two recent Manaaki Scholars are Aminat Razaq from Nigeria, who has completed her New Zealand studies on sustainable energy – you can read about her experiences here; and Jason Nath from Fiji who completed a Postgraduate Clinical Doctoral Degree in Paediatric Dentistry in New Zealand – you can read about his experiences here.
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NZIEC: What we learned from the panel sessions
Moving Places: Fostering the employability of international graduates
Panel MC, and ENZ General Manager Stakeholders, Communications and Intelligence, John Goulter, offered this report.
This session was focussed around what international students do after they graduate, and ways to ensure the best outcomes. The desired endpoint is for New Zealand to attract the very best international students to New Zealand for a high value, high quality education.
Emily Fabling, International Director at the Ministry of Education, outlined some hot-off-the-press research and shed some light on the international students who stay on to work in New Zealand.
Other panellists, including Kirk Hope from Business New Zealand and Steve McGill from Immigration New Zealand, discussed ways to ensure that international education plays to New Zealand’s strengths.
Darryn Melrose, Chief Executive of the Media Design School, explored ways to tailor products to attract the best students and produce graduates who are truly equipped for the needs of the job market, both in New Zealand and internationally.
There was a broad consensus that as a small country, New Zealand has the opportunity to develop niche markets and educational products. Many graduates will return to their home countries to build careers, others will go on to other countries for more education, but some will stay in New Zealand to make a long-term contribution to our economy and wellbeing.
The presentation slides of Moving places: Fostering the employability of international graduates are available to download here.
Overcoming the trials and tribulations of offshore delivery
Panel MC, and ENZ General Manager Business Development, Clive Jones, offered this report.
This panel featured four inspiring contributions from Selena Fox from New Zealand Tertiary College, Maria Johnson from Little Schools, Andrew Short from Cognition Education, and Ed Weymes of Waikato University.
While previous panels have tended to be tertiary focused, this panel had a heavy emphasis on the potential of New Zealand early childhood education and schools in offshore delivery. This could be through teacher training, establishing campuses, or the management of international schools using New Zealand’s expertise.
Clive Jones, General Manager Business Development, ENZ
The panellists outlined a common set of success factors needed, including:
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New Zealand playing to its strengths
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Understanding and meeting a market need
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The critical role of in-market partners
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The role of technology in supporting learner success
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Retaining control of critical elements of the education and training offering in order to protect your reputation.
We had a very engaged audience, with a growing interest in understanding opportunities for New Zealand providers in the offshore delivery of training and education.
If you are interested in understanding more about offshore delivery opportunities, come and talk to ENZ and we can provide advice, guidance and connect you to experienced practitioners such as our panel members.
Social licence: International education and New Zealand communities
Panel MC, and ENZ General Manager Marketing and Channel Development, Paul Irwin, offered this report.
In order to build a sustainable international education industry in New Zealand, we will need the ongoing approval and acceptance of local communities to operate and grow.
This session explored ways to build social licence and to get New Zealanders not only supporting but endorsing the growth of international education.
Deborah Gray, GM Corporate Affairs, Tourism New Zealand, presented an interesting analysis of Tourism New Zealand’s learnings from its Visiting Drivers programme. She emphasised that building social licence is a long game.
Paul Irwin, General Manager Marketing and Channel Development, ENZ
We explored ways to use storytelling to build social licence, with New Zealand education providers, regional bodies and students all playing a key role. It is important to show the contribution students make when they are in another country, as well as the connections they make with employers (through internships, for example).
ENZ has recently commissioned research into New Zealanders’ perceptions of international education, with some 70 per cent supporting a New Zealand that is open-minded, friendly and welcoming. Reflecting this behaviour and value back to Kiwis is an opportunity for our story telling. ENZ is finalising the report with the researcher and will share it with industry in the next month.
The presentation slides from Social licence:International education and New Zealand communities are available to download here.
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- Peter Bull
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Wide-ranging masterclasses in Vietnam
“We were very pleased at the interest shown by the Vietnamese students,” says Van Banh, Market Manager at Education New Zealand Manapou ki te Ao (ENZ).
“Some of the students had previously taken part in other events with us, which shows the level of interest they have in New Zealand.
“Each session included a Q&A session with the lecturers about undergraduate programmes at their institution, and an opportunity for us to highlight the upcoming New Zealand education fairs at the end of October.”
Artificial intelligence, chemical engineering, and sheep milk cheese were among the many and diverse topics covered by 19 academics across the 21 masterclasses, which were offered to students from nine different school chains across Vietnam.
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From the CE: Committed to a quality student experience
I therefore welcome the Government’s announcement this week of a new, interim code of pastoral care for domestic tertiary students in place for 2020. New Zealand is a world leader in providing pastoral care to international students and has had a code in place since 2002.
The domestic code will complement the Education (Pastoral Care of International Students) Code of Practice, which provides assurance about the quality of the New Zealand study experience for prospective international students and their families.
The interim domestic code will not affect international students next year.
Providers, however, need to be aware of one important change that affects them. The Government is introducing new offences and penalties which will also apply to institutions enrolling international students. These offences and penalties are for severe breaches of the Code. Providers can comment on the Bill during the Parliamentary Select Committee submissions process this month.
Next year the Government is developing a permanent Code of Practice which will include opportunities for the sector to engage and contribute to its development. It also provides an opportunity to address any gaps in the current Code of Pastoral Care for International Students, in time for 2021.
ENZ is committed to a quality experience for all international students. We have worked with providers and students to develop resources for students to support their journey – from discovering New Zealand as a destination, through their decision-making process, while they study here, and up until the time they depart and become ‘ambassadors’ for New Zealand. We welcome the use of these resources by our industry partners to support your work with international students.
Resources like Study in New Zealand help students considering New Zealand as a destination. International students can search for courses and scholarships and register with My StudyNZ, which matches them with courses and institutions and enables them to track their applications.
NauMai NZ provides information on life as an international student living in New Zealand. It focuses on their support and wellbeing, helping them to make social connections and reducing the possibility of students feeling overwhelmed. It includes practical information and advice on everything from how to open a bank account to understanding Kiwi slang.
I’m also proud of our new campaign, ‘Ask New Anything’, launched last week. It features students providing unscripted answers to real questions from prospective students. It’s our most technologically advanced campaign to date using Tohu, a chatbot, to answer questions about studying and living in New Zealand.
I invite you to have a look at this and our other resources and to share them with your teams and international students.
After all, our shared goal is to ensure international students are well-informed and supported to enjoy a high-quality education and experience here in New Zealand.
Ngā mihi
Grant McPherson
Chief Executive, Education New Zealand – Kaihautū, Manapou ki te Ao
