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  • Update from Immigration NZ

    Improving how Immigration New Zealand processes Student Visa applications

    You may be aware that Immigration New Zealand (INZ) will move student visa applications onto its enhanced Immigration Online platform in the second half of 2025.  

    As part of this work, INZ is designing ways to improve the experience of applicants by:  

    • making it clearer which type of student visa to apply for  
    • improving information on the evidence requirements (especially financial evidence and demonstrating genuine, or bona fide intentions) and  
    • improving visibility of the progress of applications.   

    After initial designs are developed, INZ will test these with a group of students and nominees from education provider peak bodies that include:  

    • Universities New Zealand  
    • Te Pūkenga  
    • Schools International Education Business Association (SIEBA)  
    • Independent Schools NZ (ISNZ)  
    • Independent Tertiary Education New Zealand (ITENZ)  
    • Quality Tertiary Institutions (QTI)  
    • English New Zealand (Private and University English Language Colleges)  

    This work is centred around ways customers apply for student visas, and how INZ processes these. Substantive policy change is not part of this work.  

    INZ's focus is on implementing key improvements for students and the sector and ensuring a successful transition to its enhanced Immigration Online platform. 

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  • Keynote speakers inspire at NZIEC

    That was the theme of the 27th New Zealand International Education Conference, held in Wellington on 9-10 August.

    Three keynote speakers gave inspirational addresses to packed audiences at Te Papa.

    Making a global impact

    Yoseph Ayele, chief executive of the Edmund Hillary Foundation, kickstarted the conference by exploring how to make a global impact from New Zealand.

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    He gave four practical tips for bringing global citizenship into international education:

    1. Create experiences, rather than content.

    2. Learn to learn. Create an environment where everyone in your organisation is able to see themselves from other people’s perspectives.

    3. Teach your values. Rather than focusing on practical skills, teach students key values such as manaakitanga or innovation.

    4. Invest in diversity. Think about attracting students who may not be able to afford to study here, but who would greatly benefit from a New Zealand education and would want to give back.

    Understanding online behaviour

    Dr Shanton Chang, from the University of Melbourne, shared his knowledge of the online behaviour of students moving between countries.

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    His insights included:

    • Providing the right information at the right time to students is crucial.
    • Digital literacy is patchy and often limited to Google searches – even for ‘digital natives’. Don’t assume students will find the information you put online.
    • The layout and visual cues of websites often vary between cultures. Even downloading lecture notes can be a struggle for international students. If you want them to use your website, show them how.
    • Most of us have 7-10 websites we visit frequently. International students may continue to visit their favourite sites from home more than any other sites, particularly if they’re feeling isolated.

    “Put it online and they will come? That is nonsense,” says Dr Chung. “We need to unpack that myth and engage properly.”

    Developing partnerships

    Anna Curzon, chief partner officer at cloud accounting software company Xero, gave advice on developing partnerships to become more globally successful.

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     She challenged the audience to ask themselves five important questions:

    1. What is your purpose?
    2. What are you awesome at?
    3. What are the experiences in your value chain that will achieve your purpose?
    4. Do you need to build, buy or partner?
    5. If you need to partner, do you have the right people and culture to grow the relationship? 

    In his address to the conference, Education Minister Hon Chris Hipkins described global citizens as people who can “study, work and live across cultural and national boundaries”.

    For those of us educating the next generation of global citizens, the three areas covered by the key speakers are important elements to consider as we continue to connect New Zealand to the world.

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  • Service strategy for international Chinese students

    With growing numbers of Chinese students studying abroad and at an earlier age, students and their parents are now looking for a wider range of customised services of support both during and after the study abroad experience.   

    Agents are now expected to advise students graduating from an overseas high school on choosing a major at university, as well as how to find a job after graduation. These types of services are called ‘after-study-abroad services’ in China.

    Adele Bryant, ENZ Regional Director – China and North Asia, welcomes JJL’s initiative. 

    “It responds to student demand for more personalised services and provides an opportunity for agents to add value to the student experience, as well as increase revenue from individual students.”

    “In addition, expectations for educational providers to provide similar services will rise.”

    As part of its strategy, JJL opened its first overseas branch office in Vancouver, Canada in July. JJL expects to open branches in other popular destinations for Chinese students in the future.

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