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- NZIEC KI TUA 2023 photo feature
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Official Information Act Requests
People in New Zealand can request government information (official information) and can expect it to be made available unless there is a good reason to withhold it.
The Official Information Act 1982 (or OIA) enables citizens, permanent residents, visitors to New Zealand, and body corporates registered or with a place of business in New Zealand, to make a request for official information held by government agencies, including Education New Zealand (ENZ).
ENZ is the government agency dedicated to helping New Zealand realise the social, cultural and economic benefits of international education.
Please note the Ministry of Education is the New Zealand Government's lead advisor on the New Zealand education system.
More information can be found at: The role of the Ministry of Education
Ministry of Education OIAs can be directed to info@education.govt.nz
If you have a complaint about a particular school, you may wish to contact the school directly or contact the Ministry of Education at enquiries.national@education.govt.nz
Making a request relating to international education
Your request should be as clear and specific as you can possibly make it. Before making a request please check our other sources of information listed below.
You can contact us in a number of ways to request information:
- ENZ.Ministerials@enz.govt.nz
- Telephone (04) 472 0788
- Postal address: Level 5 Lambton House, 160 Lambton Quay, PO Box 12041, Wellington 6144
We would like:
- your name
- contact address (email or postal)
- details of the information you want.
We may ask you for more details if we’re not sure what you are seeking. If you make your request by phone or in person, we will confirm it in writing.
The State Services Commission provides tips for requesting information and guidance on how agencies will respond.
Before making a request for information
Before requesting official information from ENZ, we encourage you to check the list below to see if the information you need is already publicly available:
How long will it take?
We are required by law to give you our decision on your request as soon as possible, and no later than 20 working days after we receive your request.
If we need more time to make our decision on your request, for example if you are requesting a lot of information, we will let you know and give you an idea of how long it will take. We will also try to keep you updated on the progress of our response to your request. You can complain to the Office of the Ombudsman if you’re not happy with our decision to extend the time.
What does it cost?
Requesting official information is free, though we can charge a reasonable amount if it will take a lot of work to supply the information requested.
You can complain to the Office of the Ombudsman about our decision to charge.
What if I’m not satisfied?
You may wish to contact us in the first instance to see if we can resolve the issue.
You can make a complaint to the Office of the Ombudsman if you:
- have concerns regarding the decision we made on your request
- were unhappy about the way your request was treated or processed.
These concerns can relate to the withholding of information, extending the timeframe to respond to you, any charges for providing the information you have requested, delays in providing you with a decision or the information, or your request being transferred.
The Office of the Ombudsman can investigate and review our decision and may make a recommendation to us if it is considered appropriate.
Responses to Official Information Act 1982 requests
ENZ publishes responses to Official Information Act 1982 requests at the end of each month. ENZ first published its responses to requests for official information on its website in April 2018.
The response from ENZ details the information being released and explains what information, if any, has been withheld and under which grounds of the Act. The response also explains that we intend to make the information publicly available. The requestor's name and address have been removed from the response.
Documents are only available in Adobe PDF format and are listed in release date order, with the most recently released responses at the top.
- Lachlan and SeungWoo trying Judo
- Student stories
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NZ’s education brand remains stable despite border closures
A recent presentation by Jason Cate of Kantar, who carried out the 2022 annual brand survey for ENZ, considers two broad questions:
- How is the demand for international education changing post-Covid 19?
- How is New Zealand’s brand as an education destination being impacted?
“This programme tracks perceptions of New Zealand as an education destination globally, but also specific association statements and overall sentiment, appeal and attractiveness,” Jason Cate says.
“It’s always interesting to see how this develops and changes over time, particularly over the last couple of years, given all the challenges.”
More than 4,800 potential students were surveyed online across 11 priority countries, as well as their parents in some markets. The 16-24 year olds surveyed were mostly current students, and all of them were considering further study in an offshore, English-speaking country.
Jason Cate says the survey shows the overall nature of demand for offshore education is stable in 2022, and only slightly lower than before Covid-19.
The core reasons why students are considering studying offshore haven’t changed:
- to live and travel overseas
- to meet new people
- to enhance their employability.
The survey shows there has been a significant reduction in the proportion of students delaying their studies because of Covid-19 (from close to half of students to around one third), but the proportions of students considering both study offshore and at home, or study offshore and online, have increased. In other words, there is a shift in their preferences for the mode of delivery.
Across most of our key partner countries, perceptions of New Zealand are relatively constant, with the only change being a small decline in awareness. New Zealand again tussles with Singapore for the fifth strongest brand in student mobility among English-speaking countries.
For more details about global demand and perceptions of New Zealand’s education brand in individual markets, you can listen to the full presentation on Intellilab here, by registering and logging in through MaiENZ.
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Save the date for NZIEC KI TUA 2023!
Subject to pandemic settings, this will be our industry’s first in-person conference since 2019.
Our conference theme will be Te Ara Ki Tua, which means ‘the pathway forward’ or ‘the road to success’.
This theme acknowledges the journey that’s ahead of our international education sector to rebuild. It recognises that 2023 marks the 30th time NZIEC KI TUA has been held and is a direct reference to our new NZIEC KI TUA brand.
This will be the first time NZIEC KI TUA has been in Ōtautahi Christchurch for 10 years. We look forward to working with the teams at ChristchurchNZ and Christchurch Educated to roll out the welcome mat.
YouTubeWe will keep you updated through E-News and www.nziec.co.nz as more details become available. A call for speakers will be issued early in 2023.
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Thailand retention campaign launches to encourage long-term study in New Zealand
ENZ Thailand has launched a retention campaign to encourage students from Thailand who have previously studied here to return to New Zealand for further study.
Students who choose to continue their education in New Zealand will be eligible for an air fare scholarship (valued up to NZD $3,000), making it easier for them to travel and transition into long-term study. At least 25 New Zealand education providers have volunteered to subsidise the award.
The campaign has already generated strong interest. It was launched at the New Zealand Summer Pre-Departure Orientation on 1 March in Bangkok with over 240 students and parents in attendance.
The scheme will work with students or education agents providing proof of previous study. Once the students are in New Zealand, they can rebate the air fare through coordination with their agents.
Education providers involved in the campaign:
Universities:
- Lincoln University
- University of Canterbury
- University of Otago
Schools:
- Auckland Grammar School
- Cambridge High School
- Glendowie College
- Hamilton Girls’ High School
- Hillmorton High School
- Kaikorai Valley College
- Lynfield College
- Macleans College
- Massey High School
- Mount Albert Grammar School
- Napier Boys’ High School
- Newlands College
- Nga Tawa Diocesan School
- Northcote College
- Palmerston North Boys’ High School
- Palmerston North Girls’ High School
- Papatoetoe High School
- Pukekohe High School
- Rosehill College
- Waitaki Girls’ High School
- Whanganui Girls’ College
- Whanganui High School
If you are an education provider interested in being involved in future retention campaigns, you can email Jaruwan Pongjaruwat, Programme Manager – Thailand at Jaruwan.pongjaruwat@enz.govt.nz.
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The countdown to NZIEC 2019 is on
In just a matter of days, the doors to the 28th annual New Zealand International Education Conference and Expo (NZIEC) will open.
At this year’s event, we will be joined by a wide range of partners.
ENZ is pleased to announce that Southern Cross Travel Insurance and Vodafone New Zealand/OKNZ are continuing their support of NZIEC. They are our Premium Partners for 2019.
Southern Cross will be showcase its award-winning travel insurance. Every year, it provides travel insurance to over 30,000 international students and their family members, as well as students moving into the local workforce.
Vodafone helps keep students connected from the moment they land in New Zealand with great offers on international calling and bonus data. It works closely with OKNZ to offer a greeting and translation service.
Other partners joining us at conference are:
- IDP Education, who will showcase IDP Connect, its client services division alongside the IELTS, its world-leading English language test.
- FairWay Resolution Limited: FairWay administers iStudent Complaints, an independent resolution scheme for students.
- QS Intelligence Unit: QS partners with higher education providers to help them understand and enhance their performace through unmatched intelligence tools.
“We are grateful for the support of our Premium Partners and Partners at our industry’s annual hui,” says ENZ Chief Executive Grant McPherson.
“We encourage conference delegates to connect with them in the Expo Hall during conference.”
Be sure to book your accommodation and confirm your registration today at www.nziec.co.nz
