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  • Insights from China

    Session One: It’s all about the relationship: that’s the main message to emerge from a panel discussion between education providers that have partnered with institutions in China.

    Professor Alister Jones is Senior Deputy Vice-Chancellor of the University of Waikato, which has a joint institute to fully deliver its degrees at Zhejiang University City College in Hangzhou.

    “It can take 15 to 25 years to create those relationships so it’s important to maintain your China team,” says Alister.

    Steve Burt, Director of International Education at Kāpiti College, says his school began developing its ties with schools in China by working with a Chinese education bureau eight years ago.

    For the Eastern Institute of Technology (EIT), developing relationships with organisations in China’s provinces help it diversify and build on its strengths in viticulture and wine.

    Fred Koenders, EIT’s Executive Dean for Commerce and Technology, says China is looking to increase its capabilities in vocational education.

    Tips for forming partnerships

    The panel’s tips for partnering with institutions in China include:

    • Do your research.
    • Be prepared to invest time and money into developing the relationship.
    • There is no substitute for face-to-face communication.
    • It’s critical to have a fluent Chinese speaker on your team.
    • Your Chinese partners may become friends for life.

    Session Two: Digital marketing in China

    China has a unique and challenging digital landscape. So how can New Zealand’s education sector use digital marketing to effectively promote themselves in China?

    Euan Howden, ENZ’s Director of Marketing Platforms and Campaigns, and Jordi Du, New Zealand General Manager of digital agency UMS, shared their insights into China’s social media landscape at NZIEC.

    Is WeChat enough?

    Jordi advises education providers adopt an omni-channel approach to digital marketing in China, rather than relying on WeChat.

    He says it’s important to look beyond WeChat because:

    • There are barriers to registering a WeChat official account.
    • It can be expensive to invest in content, media and campaigns.
    • It’s difficult to measure conversion.
    • WeChat isn’t the right channel to target Generation Z (born from the mid-1990s to early 2000s) or possibly Generation Y (born from 1980 to 1994).

    ENZ’s approach

    Western websites and social media platforms have issues with accessibility, performance and loading speed in China, so ENZ has created bespoke digital technology to share the New Zealand education story with Chinese students.

    We have multiple touchpoints with our Chinese audience, including an official WeChat account, a China-hosted version of our Study in New Zealand website, email, online media and a WeChat mini program to encourage students to use our My StudyNZ tool to connect with New Zealand education providers.

    Creating a content strategy

    When it comes to content strategy, Euan says some things are the same in China as they would be anywhere else.

    “People want relevant content, in the right place, that resonates with them and makes them want to learn more.”

    He advises using your own sources, such as current students, alumni, parents and agents, to create and share content across channels and tools.

    Euan also suggests: 

    • Choosing the right platform by understanding where your target audience is.
    • Developing carefully targeted content in the best possible format.
    • Aligning with ENZ’s campaigns for better brand recall.
    • Exploring and making use of key opinion leaders (KOLs) in China.

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  • International Student Headcount January to August 2016

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  • VietNamNZEdForum 2

  • Teaching the teachers

    The School Influencers Workshop series focuses on new ideas in Early Childhood Education, English Language teaching and educational management and leadership. Originally planned to be delivered in-person, this is the first time the course will be held online.

    Members of the UC College of Education, Health and Human Development will deliver the online courses to more than 100 education practitioners and administrators alongside in-market organisations Teach for Indonesia and Teach for the Philippines.

    UC Associate Dean (International), Dr Stuart Wise, said “The College of Education, Health and Development at the University of Canterbury is delighted to support this initiative sponsored by Education New Zealand. We are very keen to support our colleagues at Teach for Indonesia and Teach for Philippines are looking forward to the opportunity to engage with course participants and share some of our expertise with them.”

    The professional development of teachers has been a key part of ENZ’s South East Asia engagement strategy since 2016.

    “The School Influencers Workshop series gives teachers and administrators a taste of New Zealand’s top-quality education by offering an insight into our hands-on teaching methodologies and contact with top academics,” ENZ Market Manager Indonesia, Malaysia and Philippines, Desiree Lee, said.

    “Teachers, counsellors and school leaders remain a key group of influencers in a student’s study journey. They are an important group which ENZ will continue to engage as the international education sector recovers from COVID-19.”

    Read the UC story on the Schools Influencers Workshop series

  • New travel rules for NZ coming soon

    NZeTA

    From 1 October, some international visitors and transit passengers must have an NZeTA (New Zealand Electronic Travel Authority) before travelling to New Zealand.

    The NZeTA is a new border security measure. It is not a visa and does not guarantee entry to New Zealand.

    From 1 October 2019, travellers must have authority to travel to New Zealand. This means they must hold one of the following:

    • An NZeTA (or an NZeTA exemption)
    • A visa                                                                                                      
    • Citizenship of New Zealand or Australia.

    What does this mean for international students?

    People who are planning to come to New Zealand to complete a short-term course will need to apply for an NZeTA if they are coming from a visa waiver country. Friends and family planning to visit students in New Zealand will also need one, as well as education agents visiting on business.

    International students who require a visa to study will not need an NZeTA. 

    Travel agents, student agents and schools can assist international students with applying for the NZeTA by downloading the NZeTA mobile app or visiting the Immigration New Zealand website.

    There is a small fee attached: NZD$9 for mobile app requests and NZD$12 for website requests.

    The only official way to request an NZeTA is through Immigration New Zealand. Travellers should be advised not to request an NZeTA through any unauthorised third party.

    Visit the Immigration New Zealand website here for more information. 

    See a factsheet on the NZeTA here.

      

  • Ask New Anything: ENZ's next global campaign

    I Am New Grid2

    Launching in mid-October, ENZ’s global digital campaign 'Ask New Anything' is our most technically sophisticated campaign yet.

    The 'Ask New Anything' campaign aims to challenge commonly held perceptions of New Zealand and increase awareness of the country as a high-quality study destination. It does this in a new and innovative way – by inviting audiences in 14 international markets to question what they know about New Zealand. 

    'Ask New Anything' will be the first time the refreshed 'Think New' brand has been widely used in digital channels. To read more about ‘I AM NEW’, see the E-News story ‘A brand NEW day’. 

    The campaign brings together ENZ’s digital insights, the refreshed brand and the Study in New Zealand chatbot Tohu, to give prospective students the answers they need to make an informed study decision.

    The creative concept

    Drawing on Google search data, China-specific insights and data from Tohu, we’ve pulled together a list of the most commonly searched questions about studying in New Zealand.

    We put these questions to real international students, a New Zealand student, a teacher, a parent and an employer and recorded their responses in 100 unscripted videos.

    As well as being used on YouTube, Facebook and other digital media, the videos will be available on demand in Tohu the chatbot (who can be found on the studyinnewzealand.govt.nz website, the NauMai NZ website and Facebook Messenger).

    If asked a question it cannot answer, Tohu will direct prospective students to a new Facebook group or Instagram Live event, where they can ask current international students their questions in real time, delivering on the promise that you can 'Ask New Anything'.

    In China, the campaign  will use the most relevant questions for the market within WeChat and other local platforms.

    ENZ Director Platforms and Campaigns, Euan Howden, says: “Harnessing our award-winning data and marketing platform, we're bringing the refreshed 'Think New' brand to life with a level of technical sophistication that we couldn't have dreamed of a year ago. I'm looking forward to seeing how audiences engage with this campaign, and how this affects their perceptions of New Zealand as their preferred study destination.”

    Introducing the new brand

    The campaign will be the first global digital showcase of the refreshed 'Think New' brand which  positions our international education brand for success and defines quality by the ways we help students make their mark on the world. Additionally, the campaign captures New Zealand’s values of societal openness, transparency and manaakitanga.

    ENZ Director Brand and Design, Kaylee Butters, says: “This is the most interactive campaign we’ve run to date. The involvement of our Kiwi Ambassadors and the direct connections enabled by the Facebook group and Instagram Live events really underpins the authenticity of the brand and puts our students right at the heart of the creative concept.”

    More information

    To find out more about the campaign, and how you can leverage this activity in your own marketing, please click here. This webpage will be updated regularly throughout the campaign as new information and resources become available.

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