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  • Rise in international students rating New Zealand experience positively

    In the 2024 International Student Experience Survey, students lifted their positive rating of their experience to 86 percent, two percent higher than the previous year.  

    In addition, the number of students who rated their experience as “excellent” lifted eight percent to 41 percent. 

    The results were announced today at the international education sector conference, NZIEC KI TUA, which was organised by Education New Zealand Manapou ki te Ao (ENZ). 

    Commenting on the survey results, ENZ Acting Chief Executive Dr Linda Sissons said the results demonstrate the high quality of the New Zealand education experience both inside and outside the classroom. 

    “That we have a significant increase in the number of students rating their overall New Zealand experience as excellent is something to be celebrated. The results are a reassuring testament to the ongoing recovery of the sector and our ability to deliver international students what they highly value in a study destination.  

    “We are delighted to see how positive students are about the people they meet and connections they form in New Zealand. This speaks strongly to the enriching ties these students will have to our country in the long run, and how we will benefit and learn from each other,” Dr Sissons said. 

    2024 sees the highest proportion of international students (41 percent) rating their overall New Zealand experience as ‘excellent’, up from 33 percent in 2023. This proportion is higher than any of the previous three surveys undertaken. This year also includes a much larger sample of 6,431 students compared to 4,755 students last year.  

    Students were most positive about the people and connections they experienced in New Zealand (90%), followed by education experience (87%), making study arrangements (87%), arrival and orientation (85%), and living experience (83%).  

    Students also positively rated their experience using an education agent, particularly their agent’s knowledge of their education provider’s application process (84%), New Zealand application options (81%) and how using an education agent reduced the time taken to complete their application (79%). 

    For further information:   

    Visit Tableau Public to access the data sets (login required) - International Student Experience Survey 2024 | Tableau Public

    Visit ENZ's Intellilab for the full report - International Student Experience Survey 2024 Report | ENZ IntelliLab

    Or contact: 

    Sai Raje | Senior Communications Advisor, Education New Zealand Manapou ki te Ao    

    sai.raje@enz.govt.nz   

     +64 21 479 649    

     

    Notes to Editors:    

    About the New Zealand International Student Experience Survey 2024  

    The New Zealand International Student Experience Survey aims to better understand the overall student experience for international students enrolled with New Zealand education providers as well as those who have recently completed their studies. The survey also aims to understand where improvements can be made to enhance the international student experience.  

    International students across all sectors and all stages of the student journey were invited to participate in this online survey. Fieldwork for this survey was conducted from 10 May to 4 June 2024 and included 6,431 respondents representing over 100 nationalities. 

     

    About Education New Zealand Manapou ki te Ao (ENZ) https://www.enz.govt.nz/     

    ENZ is the government agency dedicated to helping Aotearoa New Zealand realise the social, cultural, and economic benefits of international education. Our role is to promote New Zealand as a high-quality education destination offering excellent education and student experiences and to encourage New Zealand students to study overseas.  

    With approximately 105 staff in 16 locations around the world, ENZ works closely with New Zealand’s diverse education sector which includes schools, English language providers, Private Training Establishments, Institutes of Technology and Polytechnics (Te Pūkenga), and universities. Internationally, we work with a range of education stakeholders, including government agencies and education providers to identify and encourage sustainable growth opportunities for New Zealand’s education sector.    

     

     

  • How NauMai NZ helps us improve the international student experience

    Background

    NauMai NZ provides a digital home for international students who have chosen to study in New Zealand, and provide real-world information, support and expert resources to better enhance their student experience.

    Since its launch in mid 2019, NauMai NZ has had over 220,000 users and 300,000 separate user sessions with an average bounce rate of 16 percent (very positive by industry standards). The NauMai NZ database has grown to over 8,700 students.

    Our challenge this year has been to ensure NauMai NZ remains fit for purpose in the face of the extraordinary events of the COVID-19 pandemic.

    The COVID-19 response

    The COVID-19 crisis upended our personal and professional lives. International students, far from home had to grapple with a raft of new challenges.

    In response, a dedicated NauMai NZ COVID-19 page was launched eight months ago. Written in plain English, it is regularly reviewed and pulls together government information directly relevant to international students in New Zealand.

    To ensure reach to the large Chinese student cohort in the country, this page was also translated into simplified Chinese.

    An associated Stay well, stay connected page was launched at the same time to support student wellbeing during lockdown and beyond. It provides context for likely emotional responses, provides proactive solutions and links to expert support resources. To date, these pages have been viewed over 60,000 times. 

    Throughout this challenging year, other content has continued to be developed and delivered, including:

    Coming soon! Summer in NZ activities

    New pages will support those international students remaining in New Zealand over the summer.

    These pages will highlight a range of activity and opportunities, including:

    • recreation activity across the country
    • links to summer programmes that have been developed for international students, and
    • information to support wellbeing and connection

    On Saturday 31 October, ENZ will deliver a virtual fair (‘Your Great Kiwi Summer’) for students, providing tasters on a range of summer opportunities and signposting out to further information.

    Subject experts, fellow international students and alumni from our Prime Minister’s Scholarships programmes will present on the day.

    Being online will ensure equity of access to students across the country. Students will be able to register for the fair via the new Summer in NZ NauMai NZ pages.

  • Ngā Manapou in action

    We’re proud to foster a culture at ENZ that values the beliefs, backgrounds, and experiences of all our people.

    Our Manapou (values) guide how we collaborate, support one another and connect with our external partners and stakeholders. Guided by our overarching principle of Aroha, we listen respectfully, strive to think, and act constructively. 
     
    You will see our values come to life through Manaakitanga, uplifting our people’s mana, leading with kindness and showing care for others. Kaitiakitanga, treasuring cultural diversity and remaining curious to new perspective and ideas. 
     
    Be One is one team mindset where we work collaboratively and appreciate effective team work. Be Bold challenges what’s gone before and helps shape what’s coming. 
     
    This is what makes us who we are. Our Ngā Manapou are woven into everything we do and shape how our people thrive and show up at ENZ. 

     

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  • ENZ promotes education in Thailand

    The counsellors were broken into small groups and rotated between roundtable discussions with Education New Zealand, the US Embassy, British Council, and OCSC.

    ENZ’s Marketing and Strategic Relations Manager – Thailand, Chortip Pramoolpol, said this intimate road show format was helpful in sharing key information with the market without overwhelming them.

    “It was a great way for school counsellors and students to gain insights into New Zealand’s education system and learn the many benefits of studying there.

    “It also means information about New Zealand will be distributed into schools and to students who otherwise wouldn’t have New Zealand on their study abroad radar.”

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    ENZ and RMUT representatives

    The following day, ENZ met with the chairman and presidents of Rajamangala University of Technology (RMUT), a system of nine universities in Thailand. With RMUT’s link to industry and practical teaching styles, it is most similar to New Zealand ITPs.

    ENZ’s South, Southeast Asia and Middle East Regional Director, John Laxon gave a crash course on the New Zealand ITP system, welcoming the possibility of future collaborations with RMUT in English language training, double-degree programmes and student exchanges.

    To build on this knowledge, ENZ’s Thailand team have begun planning an education road show for all nine RMUT universities starting December.

  • Last chance to register for NZIEC 2016

    It's your last chance to register for the New Zealand International Education Conference (NZIEC)    and we've made some changes to conference arrangements. Find out more here. 

    This year's conference celebrates 25 years of the NZIEC being held and we're planning a special event for over 500 delegates at the ANZ Viaduct Events Centre, Auckland. 

    Payment deadlines

    The final date to register and pay by invoice is Monday 25 July 2016. After that, payment can only be made by credit card. Please note that payment must be received prior to attending NZIEC 2016, so please ensure your organisation has paid your invoice. 

    Breakout sessions 

    With places for the conference selling like hotcakes, a number of breakout sessions are already at capacity. Interest in our market Question & Answer sessions has exceeded our expectations so we've moved these sessions from the exhibition hall to breakout rooms. These sessions will now feature a slightly longer presentation on the specific market (no more than 20 minutes) before opening the floor to questions from the audience. 

    Conference app

    Stay tuned for the launch of our conference app in August. The app will enable you to follow your schedule, connect with other delegates, and follow our social media conversation. 

    Find out more

    To register, or find out more, check out www.nziec.co.nz 

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  • New international education strategy for Te Pūkenga

    Chief Executive Stephen Town says the strategy supports a high-quality, sustainable education offering focused on ākonga (learner) experience and wellbeing. 

    “We have a unique opportunity to move from a model of competition to an integrated and collaborative approach, with a single brand, tailored to international markets and a single strategy aligned with the Government’s International Education Strategy,” Mr Town says. 

    The strategy aims to create more pathways to global citizenship, diversifying markets and creating high value for learners, employers and community. 

    The strategy is aligned with the New Zealand International Education Strategy and has five key areas of focus: 

    • creating and supporting skilled and culturally competent global ākonga 
    • adding significant value to the Aotearoa New Zealand community 
    • aligning learning outcomes to the needs of employers 
    • creating valuable strategic partnerships within and outside of Aotearoa New Zealand 
    • giving expression to our Te Tiriti o Waitangi relationship that exists between the Crown and Māori to improve outcomes for Māori through delivering partnership, protection, participation, and equity.  

    Te Pūkenga - New Zealand Institute of Skills and Technology - is Aotearoa New Zealand’s largest tertiary institution and one of the largest providers of tertiary education in the world. Established in 2020, Te Pūkenga is bringing together the country’s Institutes of Technology and Polytechnics (ITPs) and Industry Training Organisations (ITOs) to create a network of on-the-job, on campus, online, and offshore learning opportunities through a unified network.

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  • ENZ invites proposals to establish New Zealand Education Centres globally

    The centres will deliver education programmes for students progressing onto further study with New Zealand education providers, and act as pathways for greater education, cultural and diplomatic engagement between New Zealand and partner countries.

    The centres will receive support from New Zealand universities, ENZ design and marketing packages, and have opportunities to host events, promotions and student mobility activities.

    “In developing New Zealand Education Centres we are extending our support for international students offshore, and providing flexibility in how and where they experience a high-quality New Zealand education” ENZ Chief Executive Grant McPherson said.

    “The establishment of New Zealand Education Centres will support both the Government’s International Education Recovery Plan and the goals of the New Zealand International Education Strategy aiming for a more globally connected New Zealand.”  

    Interested organisations can contact John Laxon, Director Global Education Partnerships (nzcentres@enz.govt.nz) to receive further information on the establishment process.

    Download the NZ Centre Proposal Summary Information 2021 here.

    Proposals are due by Wednesday 25 May, with centres being established and open for initial student intakes by 2022.

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