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2017 ISB results: Universities and ITPs
The ISB is a global study that investigates the decision making, expectations and experiences of international students including their arrival experience, the support they receive from their education provider, the quality of education provided, and their living experience in country.
Universities sector
Among the 5,487 international students surveyed from six New Zealand universities, 90 percent were satisfied with their institution experience overall. This is the same percentage as the last wave of the study in 2015 and in line with the global benchmark.
International students in New Zealand placed higher importance on several work- and visa-related factors than the global average: 77% considered ease of getting a visa to study as important (8% above the global average), 65% considered opportunities for permanent residence as important (6% above the global average) and 73% considered opportunities to work while studying as important (5% above the global average).
Of the four major components of the survey, universities outperformed the global benchmark on three dimensions:
New Zealand Universities
Global Benchmark
Learning overall
88%
87%
Living overall
86%
87%
Support overall
90%
89%
Arrival overall
91%
89%
And 81% international students in New Zealand would recommend their university to others, which is slightly lower (-2%) than international students globally.
ITP sector
Some 3,470 international students from 13 New Zealand ITPs were surveyed, and overall satisfaction remains high at 89%, similar to the proportion in 2015 (+1%) and in line with the global benchmark.
International students who come to New Zealand ITPs place relatively high importance on employment and employability factors both during and after study: opportunities for permanent residence were rated 12% above the global benchmark, ease of getting a visa and opportunities to work while studying were both 11% above the global benchmark and opportunities for full-time work following their studies was 10% above the global benchmark.
Of the four major components of the survey, ITPs outperformed the global benchmark on three dimensions:
New Zealand ITPs
Global Benchmark
Learning overall
87%
87%
Living overall
90%
87%
Support overall
89%
88%
Arrival overall
92%
90%
Despite high satisfaction, students’ likelihood to recommend their institution to others has fallen to 76%. This is 5% below the global benchmark and a 3% fall since 2015, continuing the downward trend from 82% in 2013.
Each participating education provider in the ISB survey receives a customised report based on their own international student survey results, which they can use to make informed decisions to enhance the student experience and drive successful recruitment and marketing strategies.
ENZ, who funds the survey, receives overall aggregate results for each education sector but does not have access to individual provider results.
Click here for the summary Universities report.
Click here for the summary ITP report.
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Around the world in five
GERMANY
Why Germany educates international students for free
In Germany, international student numbers have risen about 30 percent since 2012. In most countries, this would mean lots of extra cash from hefty tuition fees but, in Germany, students famously learn for free, regardless of where they come from. With international students making up nearly one in 10 students, why does the country choose to pass up tuition from other countries’ young people?
UK
UK aims to double number of students going abroad by 2020
Universities UK International has updated its strategy to boost outward mobility, which includes doubling the number of students who go abroad during their degree to 13.2% of total enrolments by 2020. In 2014/15, 6.6% of full-time, first degree, undergraduate, UK-domiciled students undertook an international placement. The strategy outlines six objectives to achieve the goal, such as building capacity to facilitate outward mobility, sharing best practice, and providing a collective voice for the sector.
GLOBAL
IIE’s tips to welcome international students
IIE’s team of experts has pulled together 11 actions to make international students feel welcome. These include using your institution’s social media to share specific messages about your campus; enlisting international students and alumni as ambassadors to reach out to newly admitted students; sending periodic updates about issues of concern such as safety and visas; highlighting student associations and re-examining your print and online materials to make sure they represent the diversity and welcoming nature of your campus.
VIET NAM
Vocational training drains State budget
For many years, thousands of billion đồng have been invested in many vocational secondary schools or technical high schools nationwide. However, many remain idle due to poor student enrolment. Đào Ngọc Dung, Minister of Labour, Invalids and Social Affairs, admitted that a key reason for the situation is poor planning, saying schools have been built without conducting a survey of the market demand, and failing to meet the actual needs of the country.
INDIA
IIT heads are worried about the quality of India’s engineers
A number of directors from Indian Institutes of Technology (IIT) are concerned over the employability of the millions of engineers in the country. The rapid growth of India’s IT industry in the 1990s and 2000s saw thousands of low-quality engineering colleges pop up as an alternative to the IITs, which are notoriously hard to get into. However, without proper training or access to the right curricula, only a quarter of India’s engineers are employable. Experts say what’s needed is education with a more practical and relevant approach to learning.
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New Zealand School of Tourism sends students to China
The new partnership provides Hainan Airlines with a regular pool of professionally trained flight attendants, and enables NZST to offer overseas employment opportunities to its New Zealand and international graduates. All trainees must meet Hainan Airlines requirements and have recognised tourism qualifications from NZST.
Tip:
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Try to establish partnerships with companies where international students have a competitive global edge.
NZST Chief Executive Nicole Domett said it is a fantastic opportunity for New Zealand and international students to work for a successful Chinese company.
“NZST is privileged to be able to provide Hainan Airlines with enthusiastic, work-ready students to help them grow their business.
"We look forward to helping more tourism students succeed in this industry.”
Hainan Airlines conducted its first recruitment interviews at NZST’s Auckland Airport campus in March, where nearly 50 NZST students and alumni competed for the chance to live and work in China. Hainan Airlines employed 13 of the students: seven from New Zealand, four from Korea, and one each from Japan and China.
Hainan Airlines said the partnership is a valuable way to staff its international route services between China, New Zealand and Australia.
“Working closely with NZST allows us to recruit highly trained flight attendant students with a global perspective and sense of adventure.
“We see the friendly attitude, professionalism and in-depth training received by NZST students as indispensable qualities for our internationally-minded flight attendants.”
Hainan Airlines will travel to New Zealand in October to recruit more flight attendants as part of its twice-yearly recruitment agreement with NZST.
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Kiwi schools celebrate at SIEBA hui
The Schools International Education Business Association (SIEBA) held its second biennial hui over two days in Wellington.
Featuring more than 60 presenters, including author and television host Nigel Latta as keynote speaker, the hui was an opportunity for professional learning and a chance to celebrate the schools sector.
Jennifer Kirkham, SIEBA Professional Learning & Development Operations Manager, was impressed by the involvement and enthusiasm from delegates.
“It is a testament to the value they see in SIEBA events and activities, both for member schools and the wider industry, and also shows there is an appetite for greater collaboration.
“We appreciated the willingness of sector presenters to share with their colleagues, as schools always love to hear what others are doing.
Another highlight was the presentation by lawyer Tim Conder on how schools need to change their contracts and disciplinary processes to align with the recently amended Education Act.
“I think we all left the hui with long to-do lists,” said Ms Kirkham.
To celebrate the sector’s success, six international education professionals were honoured at the awards dinner with SIEBA International Education Leadership Awards.
Allan Goodhall from Mount Maunganui College and Grant Berry from Kerikeri High School, both on the eve of retirement after decades of service to the sector, received long service and outstanding contribution awards.
Lynda Sullivan from Rangitoto College received an award for innovation, and Terry Kraettli from Epsom Girls’ Grammar School, Barbara Charlton-Kelly from Newlands College, and Annemieke Hart from Tauranga Intermediate received recognition for their outstanding contributions to the school sector.
Recipients were nominated by their peers and were all deserving winners.
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JJL Overseas Education opens New Zealand office
JJL’s new branch office is part of its new service strategy to upgrade its services to Chinese international students.
Hayley Shields, ENZ’s Director Student Experience, spoke and cut the ribbon at the opening ceremony in Auckland, welcoming JJL to New Zealand and affirming the importance of the New Zealand-China education relationship.
“JJL has had long-standing relationships with many quality New Zealand education providers for over 15 years, most of whom were represented at the opening. People had travelled from all over New Zealand to show their support for JJL’s investment in a local office,” said Hayley.
The JJL team will be focussed on advising and supporting the positive student experience of their students currently in New Zealand education institutions.
The organisation’s team of three is led by Janet Wang, who has been working in international education in New Zealand for many years.
JJL’s new premises can be found on Level 6, 115 Queen Street, Auckland.
