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JJL Overseas Education opens New Zealand office
JJL’s new branch office is part of its new service strategy to upgrade its services to Chinese international students.
Hayley Shields, ENZ’s Director Student Experience, spoke and cut the ribbon at the opening ceremony in Auckland, welcoming JJL to New Zealand and affirming the importance of the New Zealand-China education relationship.
“JJL has had long-standing relationships with many quality New Zealand education providers for over 15 years, most of whom were represented at the opening. People had travelled from all over New Zealand to show their support for JJL’s investment in a local office,” said Hayley.
The JJL team will be focussed on advising and supporting the positive student experience of their students currently in New Zealand education institutions.
The organisation’s team of three is led by Janet Wang, who has been working in international education in New Zealand for many years.
JJL’s new premises can be found on Level 6, 115 Queen Street, Auckland.
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Official Information Act Requests
People in New Zealand can request government information (official information) and can expect it to be made available unless there is a good reason to withhold it.
The Official Information Act 1982 (or OIA) enables citizens, permanent residents, visitors to New Zealand, and body corporates registered or with a place of business in New Zealand, to make a request for official information held by government agencies, including Education New Zealand (ENZ).
ENZ is the government agency dedicated to helping New Zealand realise the social, cultural and economic benefits of international education.
Please note the Ministry of Education is the New Zealand Government's lead advisor on the New Zealand education system.
More information can be found at: The role of the Ministry of Education
Ministry of Education OIAs can be directed to info@education.govt.nz
If you have a complaint about a particular school, you may wish to contact the school directly or contact the Ministry of Education at enquiries.national@education.govt.nz
Making a request relating to international education
Your request should be as clear and specific as you can possibly make it. Before making a request please check our other sources of information listed below.
You can contact us in a number of ways to request information:
- ENZ.Ministerials@enz.govt.nz
- Telephone (04) 472 0788
- Postal address: Level 5 Lambton House, 160 Lambton Quay, PO Box 12041, Wellington 6144
We would like:
- your name
- contact address (email or postal)
- details of the information you want.
We may ask you for more details if we’re not sure what you are seeking. If you make your request by phone or in person, we will confirm it in writing.
The State Services Commission provides tips for requesting information and guidance on how agencies will respond.
Before making a request for information
Before requesting official information from ENZ, we encourage you to check the list below to see if the information you need is already publicly available:
How long will it take?
We are required by law to give you our decision on your request as soon as possible, and no later than 20 working days after we receive your request.
If we need more time to make our decision on your request, for example if you are requesting a lot of information, we will let you know and give you an idea of how long it will take. We will also try to keep you updated on the progress of our response to your request. You can complain to the Office of the Ombudsman if you’re not happy with our decision to extend the time.
What does it cost?
Requesting official information is free, though we can charge a reasonable amount if it will take a lot of work to supply the information requested.
You can complain to the Office of the Ombudsman about our decision to charge.
What if I’m not satisfied?
You may wish to contact us in the first instance to see if we can resolve the issue.
You can make a complaint to the Office of the Ombudsman if you:
- have concerns regarding the decision we made on your request
- were unhappy about the way your request was treated or processed.
These concerns can relate to the withholding of information, extending the timeframe to respond to you, any charges for providing the information you have requested, delays in providing you with a decision or the information, or your request being transferred.
The Office of the Ombudsman can investigate and review our decision and may make a recommendation to us if it is considered appropriate.
Responses to Official Information Act 1982 requests
ENZ publishes responses to Official Information Act 1982 requests at the end of each month. ENZ first published its responses to requests for official information on its website in April 2018.
The response from ENZ details the information being released and explains what information, if any, has been withheld and under which grounds of the Act. The response also explains that we intend to make the information publicly available. The requestor's name and address have been removed from the response.
Documents are only available in Adobe PDF format and are listed in release date order, with the most recently released responses at the top.
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Step up to the World, Tū māia ki te ao, a forum on global citizenship education, 11-13 September
Educators, those who work in education or anyone with a keen interest in growing their understanding of Global Citizenship Education are invited to attend this free forum. The forum aims to bring individuals and organisations together and share some of the wonderful work being done in the education sector while also looking at how we can collaborate and champion each other's workstreams in the future.
The forum will also support participants to:
- Understand Global Citizenship Education (GCED)
- Explore ways to honour our commitment to Te Tiriti o Waitangi through GCED
- Make links between key frameworks and strategies and the New Zealand context
- Explore the role of GCED in Asia-Pacific contexts and in international education
- Connect and share best practice with local and international experts and practitioners
You can register your interest for the event via this form here: https://forms.gle/NiBTqGxAzt9P2VrY8 or by sending an email to: tyler.tekiri@enz.govt.nz
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More than 1,000 delegates attend NZIEC KI TUA 2022
NZIEC at a glance
- 1,065: Registered delegates, making this the biggest NZIEC ever
- 105: Sessions delivered across the week
- 101: Speakers
- 11: MCs and facilitators
- 8: Time zones that ENZ’s international team members joined sessions from
- 3: Studios in operation, in Pōneke Wellington, Tāmaki Makaurau Auckland and Ōtautahi Christchurch
- 88%: Delegate satisfaction for keynote and plenary sessions (rated good or very good).
“This was the largest NZIEC ever held, which shows the high level of interest in rebuilding the international education sector within Aotearoa New Zealand,” says Education New Zealand Manapou ki te Ao (ENZ) Chief Executive Grant McPherson.
“I’d like to thank our line-up of keynote, plenary and breakout speakers, as well as everyone who took the time to attend. I hope all of our delegates were encouraged and inspired and gained a gem or two for the rebuild journey ahead.”
Prime Minister and Minister address conference delegates
Prime Minister Jacinda Ardern recorded a special message for our sector. If you missed it during the conference closing session, take a moment to view it now.
YouTubeEducation Minister Chris Hipkins also addressed conference delegates and answered questions. Conference delegates can view this session on the event portal.
New ingoa Māori
This year, to celebrate its 29th birthday, NZIEC was gifted a new ingoa Māori (te reo Māori name): NZIEC KI TUA. The name was inspired by the following whakataukī:
He rā ki tua.
Look positively toward the future, Better times are coming.
Ki Tua is not about returning to the ‘status quo’. It’s about reconnecting to the world, finding a fresh perspective, and taking a new approach.
“The adoption of NZIEC KI TUA reflects our commitment to Te Tiriti o Waitangi and the Maihi Karauna, the Crown’s Strategy for Māori Language Revitalisation,” Mr McPherson says.
“NZIEC’s new name also reflects Aotearoa New Zealand’s distinct cultural identity and the importance of continuing to develop our sector’s annual conference.”
Sessions are still available
Registered delegates can watch or re-watch conference sessions from the event portal until Friday 16 September.
Conference highlights
Recognising the challenge facing the international education sector, the conference explored the theme of Towards Recovery: Reflect, Reconnect and Renew.
The programme started by reflecting on the sector’s pandemic experience, including moving reflections from international students and international education practitioners. Delegates explored student experience through the pandemic.
The programme then shifted to reconnecting with the world. Delegates heard from Minister of Education, Hon Chris Hipkins, and New Zealand’s leading trade negotiator, Vangelis Vitalis.
Mid-week we turned our attention to renewal, and how our industry can seize the big opportunities and overcome the big challenges it faces. We explored the intersection of te ao Māori and international education, how we can develop global citizenship, approaches to innovation and diversification, and tackling the climate challenge.
Quotes that struck a chord
- “I learned a lot about love, I think. Love and care during this pandemic”
- Veena TK, Masters student from Malaysia, reflects on an unexpected aspect of her pandemic experience in Aotearoa.
- “I love my school canteen. You know especially butter chicken pie, they’re $4 each. Pretty good.”
– Year 13 student Chad (Min-Hyeok) Kang’s favourite go-to food spot in New Zealand is close to home.
- "I do want to thank everybody for their ongoing feedback and support and for the huge amount of resilience and persistence that we have seen across the international education sector. I do think there are some very, very exciting things ahead for us."
– Hon Chris Hipkins, Minister of Education, in his remarks to the international education sector.
- “Let me start first with the international context… we have war, we have plague, we have the famine and of course we have climate change as well”
– Vangelis Vitalis discusses contemporary challenges in the international arena.
- “Knowledge wasn’t retained for status, it wasn’t a choice. Often it was associated to the wellbeing and betterment of our people”
– Sharlene Maoate-Davis talks about how education is conceived and valued from a te ao Māori perspective.
- “Six months in a leaky boat has a whole new meaning to me”
– Abbas Nazari on his experience prior to being rescued by the MV Tampa. More seriously, he offered these remarks: “The essence of my talk is very simple… in life there are obstacles and challenges that fall across your path. Despite all these challenges, there is always light at the end of the tunnel.”
- “The weight of the past is constantly fighting with the pull of the future and the push of the present to try and kill innovation”
– Melissa Clarke-Reynolds on organisational immune systems’ reactions to innovation.
- “Changing your world is your critical contribution to changing the world”
– Dr Kennedy Graham on how you can contribute to the climate challenge.
Stay tuned to next month’s E-News for more details on NZIEC KI TUA 2023.
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From the CE: Promoting New Zealand’s education in Asia
The visit by Education Minister Chris Hipkins to South Korea, Indonesia and Singapore in October 2022 was an opportunity to reaffirm the Government’s strong commitment to international education. Representatives from the university sector, Te Pūkenga, schools, as well as the PTE and EdTech sectors, and ENZ were part of the accompanying delegation. Bilateral meetings were held with key Ministers in each country, and there were opportunities to meet with alumni, agents local school children and others. You can read more about this trip in this edition of E-News.
This month, Prime Minister Jacinda Ardern’s visit to Asia also included a significant international education component, particularly in Viet Nam. Education was highlighted as an important pillar of partnership in all bilateral meetings, and we were delighted to help arrange and participate in an education forum in Hanoi. We will report on this trip in more detail next month.
Our recent international education events have featured a mixture of ENZ-run events and commercial and global events. The key aim has been to raise the awareness and profile of New Zealand education, and provide a platform for New Zealand education providers to engage directly with prospective students and their families, with education agencies and other key stakeholders, particularly within Asia. Recent events have included a Korean agent seminar, COEX Fair and New Zealand education night reception in Seoul, a reconnecting series with Japanese partners in Tokyo, Viet Nam agent seminars and fairs in Hanoi and Ho Chi Minh City, and a Thai agent seminar and fair in Bangkok. Looking ahead to next year’s events, ENZ’s international event calendar for the first half of 2023 is now on our website here.
The second phase of New Zealand’s successful international marketing campaign, I AM NEW, is now underway with a primary focus on China, India, South Korea, Japan, USA, Brazil, Viet Nam, Thailand and Germany. While the initial campaign aimed to raise awareness that New Zealand has reopened for international education, this second phase is focussed on reigniting interest in a New Zealand study experience, and transforming that interest into a commitment to study with New Zealand. A Spanish version of the I AM NEW campaign has also just been launched yesterday in Bogotá, Colombia, to reach this important segment of the Latin America market.
As we work with our partners and stakeholders within New Zealand and offshore to promote New Zealand education in the lead up to the 2023 student intake, we are hearing about a shortage of homestay accommodation that it would be good to resolve. More families are needed to welcome international students into their homes. This can be an enormously rewarding experience for everyone involved, one that builds lasting friendships and a deeper understanding of people from another language and culture. We will be talking with the sector to agree the best approach to addressing this challenge.
Finally, if you are looking to contact our Auckland-based team, please note that we have moved out of our office on Quay Street, and will be in a new office at 191 Queen Street from 5 December 2022.
He rau ringa e oti ai – Many hands make light work.
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