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New website address reflects government endorsement
Our research demonstrated that websites which are clearly identifiable as government-endorsed have a distinct advantage in the international marketplace.
The studyinnewzealand.govt.nz address lends legitimacy and credibility to the website. The .govt url can’t be faked, and our audience understands this.
It is invaluable in building trust in our brand and the information we provide for international audiences. It is also in line with the practice of our nearest competitor: www.studyinaustralia.gov.au
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Update from Immigration New Zealand
New Immigration New Zealand website now live
The new Immigration New Zealand (INZ) website is now live, with clearer information and guidance to help INZ customers navigate their immigration journey more easily.
The new visual design and structure makes it easier for customers to know what the visa process means for them and how to apply for a visa and comply with their visa conditions.
Visit the new INZ website.Apply early to get ahead of the student visa peak
Applying for a student visa at least three months before intended travel date gives students the best chance to have a decision made in time for their study.
The processing of student visas is a priority for INZ, particularly as it gets closer to peak times.
Immigration New Zealand is in the mid-year student visa processing peak, which is between May and August each year.
Applications take longer to be decided during this peak period, so it is important that students apply early if they want to come to New Zealand to study.
Wait times for international student visa applications are published in our visa wait times section.
Help us process applications faster
To help INZ process applications quicker and avoid unnecessary delays, students should provide full and complete applications, including all necessary documentation.
Students can use our student visa information sheets to make sure their application has all the information and documentation required.
Student visa information sheet – first-time international students
Student visa information sheet – continuing international students
If students apply late, their application may not be processed in time for their study in New Zealand.
Due to the high volume of visa applications expected, we will not contact students if documents are missing from their application. If the missing information is key to the assessment, then the application may be declined.
Student visas moving to enhanced Immigration Online
From 18 August 2025, international student visa applications are moving to Immigration New Zealand’s enhanced Immigration Online system.
The aim is a simpler, faster and more user-friendly visa application process to reduce waiting times, provide clear communication on application statuses, and increase self-service capabilities so everyone feels more informed and better supported.
How applications during this transition will be managed
As we are in a peak period for student visa applications, we encourage applicants to submit applications when they are ready, and at least 3 months ahead of the intended travel date to help avoid delays that may impact them starting their study on time.
There are some important things applicants need to know if they are submitting an international student visa application around August 2025.
If applicants start a new draft application on or before 17 August, they will be applying in our current system. They will need to submit the application by 17 September, otherwise the draft application will expire.
If they start an application on or after 18 August, they will be automatically directed to our new system.
Please read our news item for more detailed information on the visas affected and the transition process.
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Feedback from education agents opens up conversation on how ENZ can better support them
Over half (57 per cent) of those surveyed are members of the ENZ Recognised Agency (ENZRA) programme.
The survey, a cross-team ENZ initiative, was a useful opportunity to open up a conversation with agents and to continue to support them while borders remain closed.
Over 40 per cent of agents surveyed said that that 75 to 100 per cent of their business activities had changed or reduced due to the pandemic. Agents also reported experiencing a reduction of staff, closed branches and transitioning to fully remote operations.
ENZ-supported webinars, online and hybrid events were most valuable to agents, followed closely by digital collateral and marketing material, support for student-facing activities, B2B events with education providers and training.
On training needs, 60 per cent of agents surveyed said that they would like to receive training on student visa application processes, 50 per cent were keen on hearing about New Zealand education providers and their offering, while 40 per cent were keen for more professional development training.
Videos, templates (including banners and PowerPoint presentations), student testimonials and brochures were reported to be the marketing tools that agents find most useful.
ENZ’s Manager – Education Agents, Geneviève Rousseau Cung, says the survey is a key component of ENZ’s agent engagement plan as part of the Government’s Recovery Plan for International Education.
“Insights from the survey will allow ENZ to develop activities, tailored communications and training initiatives that are best aligned with agent needs, which in turn, will also inform and result in better outcomes for education providers.
“Seeing how the agent engagement plan is linked closely to the longer-term recovery of international education, it is crucial that we check in with our agents on a regular basis,” Geneviève says.
The current plan has three areas of focus – supporting the ENZ Recognised Agencies Activity Fund in New Zealand and offshore with marketing initiatives, driving the agent engagement plan through a range of initiatives, and ongoing recognition of the role of education agents.
For enquiries:
- Email Desiree (desiree.lee@enz.govt.nz) for the Asia region excluding China
- Email Jane (jane.liu@enz.govt.nz) for Greater China
- Email Javiera (javiera.visedo@enz.govt.nz) for the Americas, Europe and Middle East
- Email Geneviève (genevieve.rousseau-cung@enz.govt.nz) for New Zealand.
Keep an eye out for the full results from the Agent Survey in the next issue of ENZ’s The Insight Story, due out in early May.
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ENZ hosts annual TEI Manaaki Scholarship workshop
For the next two days (14-15 September) participants from all eight universities and Te Pūkenga will be reviewing good practice and experiences in sessions led by speakers from the Ministry of Foreign Affairs and Trade (MFAT), the Manaaki Scholarships team at Education New Zealand Manapou ki te Ao (ENZ), Manaaki scholar alumni and the Skills Consulting Group.
The workshop is the first to be hosted by ENZ since it took over operational management of the scholarships programme from MFAT last November. The Manaaki Scholarships represent the New Zealand government’s single largest investment in international scholarships and have been awarded for more than 70 years.
ENZ Manaaki Scholarships Manager, Julia Moore said the programme had been designed to ensure the maximum interaction between participants and presenters.
“It is an opportunity for all parties to come together, track progress achieved since the change in management, plan ahead for the future and share experience in key areas such as admissions processes, orientation and pastoral care.”
Speaking at the opening of the workshop, ENZ Manukura – Chief Advisor Māori, Ed Tuari said the best way to honour and build on past achievement was by continuing the development of the Manaaki Scholarships as a world-class scholarship programme.
“Manaaki is about integrity, trust, reciprocity, and sincerity. It is about the way you respect a person and acknowledge who they are and where they come from that honours them and keeps your reputation and integrity intact.”
“Manaaki is not a single act of hospitality; it is a culture of care and respect.”
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Staff changes at ENZ
South and South East Asia
It is with regret that we are saying goodbye to Regional Director – South and South East Asia (SSEA), Ziena Jalil, and Lead – International (SSEA), Francesca Hilbron, who have both decided to pursue other opportunities this year. ENZ wishes Ziena and Francesca all the best in their new endeavours.
To ensure ENZ continues to maximise the opportunities the SSEA region offers New Zealand education providers, these two key roles will be filled on an interim basis from February 1 to June 30, while permanent replacements are found.
Stepping in to these roles will be:
John Laxon – Acting Regional Director India, (South Asia)
John Laxon is taking the role of Acting Regional Director India, along with his current role as Regional Director, Middle East. John will continue to be based in Riyadh, but will spend some extended periods working out of India.
Grant Fuller – Acting Regional Lead, South East Asia
Grant Fuller, based in Guangzhou, will be Acting Regional Lead, South East Asia on a part-time basis. Grant has previously been NZTE Trade Commissioner in Singapore, Malaysia and Indonesia, worked in Minister Joyce’s office and led the Board and Ministerial team at NZTE. Recently he has been working with MBIE, ENZ and Wintec on projects in Asia.
Providers can feel confident that they can rely on continued support from the capable and experienced in-market SSEA staff led by Ben Burrowes, and Wellington-based John Mollo, with whom many of you work on a regular basis.
The Americas and Europe
Lisa Futschek – Regional Director, the Americas and Europe
The country portfolio of Wellington-based Regional Director, Lisa Futschek, has changed. While continuing in her role as Regional Director for the US and Latin America, Lisa will swap her responsibilities in Japan and Korea for those in Europe. Lisa previously worked for MFAT in Germany so is well-placed help drive growth in the Europe market.
Cecily Lin – Acting Regional Lead North Asia (Japan and Korea)
Cecily Lin, based in Wellington, will be Acting Regional Lead, North Asia (Japan and Korea). Cecily’s experience as International Market Manager, Latin America and North Asia, makes her an excellent fit for a deeper role in supporting providers in Japan and Korea.
Other changes
It is also with regret that we announce the departure of two other staff who are moving on to new challenges:
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Sam Hoben – Senior Advisor, Strategy and Governance, has moved to a new role at the Ministry of Social Development.
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Cheryll Wagener – International Events Coordinator, has taken up a role closer to her home on the Kapiti Coast.
Both Sam and Cheryll have made important contributions to ENZ, and we wish them well in their new roles.
Rachel Brandon has joined the team as International Event Coordinator on a three month contract.
Rachel has recently returned from Japan where she was part of the JET programme for three years. With a degree in international relations, experience as an international student in the Philippines and more recently as customer service lead for an online retail organisation, Rachel will bring valuable experience to the international event team.
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- Maura Leao President of BELTA3