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  • ISANA - Enhancing international student experiences

    The ISANA New Zealand Annual Conference held at AUT University in Tāmaki Makaurau last month provided the perfect forum to address the challenges of strengthening capability and ensuring sustainability as the sector addresses ways in which to grow international education. 

    A key feature of the conference was the presentation of a new online ‘Capability Toolkit’ - a collaboration between ISANA NZ and Education New Zealand Manapou ki te Ao (ENZ). Developed as a resource for education practitioners, the toolkit presents strategies, tools, tips, guidelines, case studies, scenarios and more to assist with every facet of engagement with international learners.  

    ENZ’s General Manager Sector Services, Sahinde Pala, said that the conference provided a great opportunity to reconnect face-to-face with professional colleagues.  

    “We all enjoyed the opportunity to exchange experiences and hear from frontline practitioners how the rebuild of the sector is going from their perspective. It was a great opportunity to connect with those relatively new to the sector and let them know the role of ENZ and the resources available to assist them in their role.”  

    “It was also encouraging to see our industry coming together to collectively focus on improving our services for students. The Capability Toolkit is an important, practical resource that will assist education practitioners provide even better support for our international learners.” 

    The Capability Toolkit provides links to resources in the following areas: 

    1. Wraparound tailored support for international students  
    2. Critical incident management for international students 
    3. Innovative leadership in international education 
    4. Intercultural competence in educational contexts 
    5. Student experience information for agents. 

    ENZ is continuing to work with ISANA to further develop the Capability Toolkit and other content will be added over time. In the meantime, anyone who has not had a chance to look at the toolkit, can explore this further on ISANA NZ’s website here.

    Vaelyn L, International Student Representative (second from left) with ENZ representatives at the ISANA conference Ross Crosson, Student Experience Manager, Sahinde Pala, General Manager Sector Services, and Faymie Li, Senior Advisor Student Experience

      

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  • Strong interest in Aotearoa New Zealand from Latin America

    Students ranked New Zealand second highest as a destination of interest for a future international education programme.  The top factors influencing their decisions post-COVID-19 were visa processing, accommodation costs and the academic quality of the institution.

    The top decision-making factors for agents were course costs, border settings and airfare costs. 

    New Zealand ranked highly for competence in managing the pandemic and health control, but it ranked fourth for agents on adequate infrastructure for the reception of international students in the near futureBoth agents and students said face-to-face was the preferred mode of study. 

    Education New Zealand Manapou ki te Ao sponsored the survey run by the Brazilian Education and Language Travel Association (BELTA) across Latin America, to measure the impact of the COVID-19 pandemic on the international education sector.

    ENZ’s Latin America team shared the BELTA Latin America 2021 survey results with around 50 industry representatives and agents at a virtual forum in December 2021.

    The event also celebrated ENZ’s Recognised Agencies (ENZRA) for their contribution to maintaining the visibility of New Zealand’s education brand during the pandemic. 

    You can view the webinar and related materials on Intellilab here.

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  • From the CE: Promoting New Zealand’s education in Asia

    The visit by Education Minister Chris Hipkins to South Korea, Indonesia and Singapore in October 2022 was an opportunity to reaffirm the Government’s strong commitment to international education. Representatives from the university sector, Te Pūkenga, schools, as well as the PTE and EdTech sectors, and ENZ were part of the accompanying delegation. Bilateral meetings were held with key Ministers in each country, and there were opportunities to meet with alumni, agents local school children and others. You can read more about this trip in this edition of E-News. 

    This month, Prime Minister Jacinda Ardern’s visit to Asia also included a significant international education component, particularly in Viet Nam. Education was highlighted as an important pillar of partnership in all bilateral meetings, and we were delighted to help arrange and participate in an education forum in Hanoi. We will report on this trip in more detail next month. 

    Our recent international education events have featured a mixture of ENZ-run events and commercial and global events. The key aim has been to raise the awareness and profile of New Zealand education, and provide a platform for New Zealand education providers to engage directly with prospective students and their families, with education agencies and other key stakeholders, particularly within Asia. Recent events have included a Korean agent seminar, COEX Fair and New Zealand education night reception in Seoul, a reconnecting series with Japanese partners in Tokyo, Viet Nam agent seminars and fairs in Hanoi and Ho Chi Minh City, and a Thai agent seminar and fair in Bangkok. Looking ahead to next year’s events, ENZ’s international event calendar for the first half of 2023 is now on our website here

    The second phase of New Zealand’s successful international marketing campaign, I AM NEW, is now underway with a primary focus on China, India, South Korea, Japan, USA, Brazil, Viet Nam, Thailand and Germany. While the initial campaign aimed to raise awareness that New Zealand has reopened for international education, this second phase is focussed on reigniting interest in a New Zealand study experience, and transforming that interest into a commitment to study with New Zealand. A Spanish version of the I AM NEW campaign has also just been launched yesterday in Bogotá, Colombia, to reach this important segment of the Latin America market. 

    As we work with our partners and stakeholders within New Zealand and offshore to promote New Zealand education in the lead up to the 2023 student intake, we are hearing about a shortage of homestay accommodation that it would be good to resolve. More families are needed to welcome international students into their homes. This can be an enormously rewarding experience for everyone involved, one that builds lasting friendships and a deeper understanding of people from another language and culture. We will be talking with the sector to agree the best approach to addressing this challenge.  

    Finally, if you are looking to contact our Auckland-based team, please note that we have moved out of our office on Quay Street, and will be in a new office at 191 Queen Street from 5 December 2022.  

    He rau ringa e oti ai – Many hands make light work. 

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