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  • StudySpy becomes SwNZ.govt.nz data inventory provider

    In August, Education New Zealand Manapou ki te Ao (ENZ) will be switching to StudySpy as its data inventory provider for the Study with New Zealand (SwNZ) website. This switch is required as the current data inventory provider has told us that it will no longer be providing this service.  

    Switching to StudySpy will bring several benefits including a more user-friendly admin portal and a more responsive support system as StudySpy is New Zealand based and in the same time zone.  Importantly, there will be no change to the enquiry process. 

    This change will have an effect on those education providers who currently have a profile on the SwNZ website, such as provider, course and scholarship information. These providers have been notified of the upcoming changes and further information, including next steps and a user guide, will be sent in early August.  

    If any education providers have any questions about this transition, or if you are a provider with a SwNZ profile and have not yet received any information regarding this, please contact Global Marketing Automation and Database Specialist, Isla Ye – isla.ye@enz.govt.nz.

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  • Student visa processing update

    In INZ’s future footprint, all student visa processing will be done in Beijing, Mumbai, and Palmerston North offices.  

    “We are confident that consolidating visa processing into a few key sites, and other changes to make technology and processes simpler, will deliver improved operational performance,” said Celia, who is INZ’s Sector Relationship Manager (Education). 

    “They will make visa decision-making more accurate, consistent and timely and deliver an improved customer experience.”  

    "So far this year, INZ offices in Hong Kong, Dubai, Pretoria, and Ho Chi Minh City have transitioned student visa processing to the Beijing and Mumbai INZ offices.  

    INZ’s management of the changes includes a process for the transfer of local market knowledge, which provides the context of different markets and includes training for staff in the receiving site. 

    “We will continue to refine and validate this information based on insights gathered as part of the offices’ on-going operational performance measurement.”

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