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• NZStudyTourAlliance1 1

• JJL Overseas Education opens New Zealand office

  JJL’s new branch office is part of its new service strategy to upgrade its services to Chinese international students.

  Hayley Shields, ENZ’s Director Student Experience, spoke and cut the ribbon at the opening ceremony in Auckland, welcoming JJL to New Zealand and affirming the importance of the New Zealand-China education relationship.

  “JJL has had long-standing relationships with many quality New Zealand education providers for over 15 years, most of whom were represented at the opening. People had travelled from all over New Zealand to show their support for JJL’s investment in a local office,” said Hayley. 

  The JJL team will be focussed on advising and supporting the positive student experience of their students currently in New Zealand education institutions.  

  The organisation’s team of three is led by Janet Wang, who has been working in international education in New Zealand for many years. 

  JJL’s new premises can be found on Level 6, 115 Queen Street, Auckland.

• Linda Sissons profile image2

• Official Information Act Requests

  People in New Zealand can request government information (official information) and can expect it to be made available unless there is a good reason to withhold it.

  The Official Information Act 1982 (or OIA) enables citizens, permanent residents, visitors to New Zealand, and body corporates registered or with a place of business in New Zealand, to make a request for official information held by government agencies, including Education New Zealand (ENZ).

  ENZ is the government agency dedicated to helping New Zealand realise the social, cultural and economic benefits of international education. 

  Please note the Ministry of Education is the New Zealand Government's lead advisor on the New Zealand education system.

  More information can be found at: The role of the Ministry of Education

  Ministry of Education OIAs can be directed to info@education.govt.nz

  If you have a complaint about a particular school, you may wish to contact the school directly or contact the Ministry of Education at enquiries.national@education.govt.nz

   

  Making a request relating to international education

  Your request should be as clear and specific as you can possibly make it. Before making a request please check our other sources of information listed below.

  You can contact us in a number of ways to request information:

  • ENZ.Ministerials@enz.govt.nz
  • Telephone (04) 472 0788
  • Postal address: Level 5 Lambton House, 160 Lambton Quay, PO Box 12041, Wellington 6144

  We would like:

  1. your name
  2. contact address (email or postal)
  3. details of the information you want.

  We may ask you for more details if we’re not sure what you are seeking.  If you make your request by phone or in person, we will confirm it in writing.

  The State Services Commission provides tips for requesting information and guidance on how agencies will respond.

  Before making a request for information

  Before requesting official information from ENZ, we encourage you to check the list below to see if the information you need is already publicly available:

  • Information Releases
  • Research
  • Corporate Publications
  • Media Releases
  • Education News

  How long will it take?

  We are required by law to give you our decision on your request as soon as possible, and no later than 20 working days after we receive your request.

  If we need more time to make our decision on your request, for example if you are requesting a lot of information, we will let you know and give you an idea of how long it will take. We will also try to keep you updated on the progress of our response to your request. You can complain to the Office of the Ombudsman if you’re not happy with our decision to extend the time.

  What does it cost?

  Requesting official information is free, though we can charge a reasonable amount if it will take a lot of work to supply the information requested.

  You can complain to the Office of the Ombudsman about our decision to charge.

  What if I’m not satisfied?

  You may wish to contact us in the first instance to see if we can resolve the issue.

  You can make a complaint to the Office of the Ombudsman if you:

  • have concerns regarding the decision we made on your request
  • were unhappy about the way your request was treated or processed.

  These concerns can relate to the withholding of information, extending the timeframe to respond to you, any charges for providing the information you have requested, delays in providing you with a decision or the information, or your request being transferred.

  The Office of the Ombudsman can investigate and review our decision and may make a recommendation to us if it is considered appropriate.

  Responses to Official Information Act 1982 requests

  ENZ publishes responses to Official Information Act 1982 requests at the end of each month. ENZ first published its responses to requests for official information on its website in April 2018.

  The response from ENZ details the information being released and explains what information, if any, has been withheld and under which grounds of the Act. The response also explains that we intend to make the information publicly available. The requestor's name and address have been removed from the response.

  Documents are only available in Adobe PDF format and are listed in release date order, with the most recently released responses at the top.

  Date of response	OIA response for download
  26/6/25	2425-281 OIA Request - Organisational chart
  11/4/25	2425-427 OIA Request - documents sent week beginning 7 March 2025
  12/12/24	2425-170 OIA Request - Number of departmental items
  25/11/24	2425-149 OIA Request - Advice re baseline savings
  17/10/24	2425-115 OIA Request - Information sharing agreements between ENZ and social media platforms
  4/10/24	2425-142 OIA Request – ISES 2024
  3/10/24	2425-123 OIA Request – staffing queries
  26/08/24	2425-053 OIA Request – New Zealand School Scholarship Viet Nam queries
  20/06/24	2324-210 OIA Request – copy of ENZ organisational chart
  10/06/24	2324-162 OIA Request – Manaaki New Zealand Scholarship Programme bond deferral policy queries
  22/05/24	2324-145 OIA Request – consultant and contractor spend
  01/05/24	2324-136 – copy of proposal document for Government directive to reduce expenditure in the public service
  24/04/24	2324-133 OIA Request – health and safety queries
  17/04/24	2324-108 OIA Request – 2012 Middle East trip queries
  28/03/24	2324-118 OIA Request – international travel queries
  07/03/24	2324-103 OIA Request – fiscal sustainability, change management, employment relations
  04/03/24	2324-114 OIA Request – copy of secondary briefing sent by agency since 27 November 2023
  13/02/24	2324-101 OIA Request – response to OIA request
  29/01/24	2324-084 OIA Request – copy of Briefing to Minister
  25/01/24	2324-075 OIA Request – information on ENZ led visit to Oman, United Arab Emirates and Saudi Arabia in April/May 2023
  19/01/24	2324-079 OIA Request – statistics on Prime Minister’s Scholarships for Asia and Latin America
  08/12/23	2324-065 OIA Request - copies of ENZ Board Meeting Minutes
  02/10/23	2324-048 OIA Request – koha payments to ex-Board Chair and correspondence queries
  13/09/23	2324-031 OIA Request – ENZ hosted events costing over $10,000 from July 2022 to June 2023
  21/07/23	2223 246 OIA Request - ENZ Board Member conflict of interest
  22/06/23	2223-207 OIA Request - information on ENZ recognised Agencies review
  15/05/2023	2223-185 OIA Request – copies of ENZ Board Meeting Minutes
  11/05/2023	2223-201 OIA Request – ENZ offshore staff salary bands and benefits
  10/05/2023	2223-195 OIA Request – India – New Zealand Education Week
  28/04/2023	2223-181 OIA Request New Zealand – China Tripartite Fund
  26/04/2023	2223-190 OIA Request – ENZ Recognised Agents/Agencies information
  14/03/2023	2223-152 OIA Request MOU ENZ Tokyo Metropolitan Board of Education
  17/02/2023	2223-141 OIA request ENZ staff paid over $150,000
  14/02/2023	2223-142 OIA request Information in BIM related to climate change greenhouse gas emissions and global warming
  04/11/2022	2223-080 OIA request ENZ organisation structure
  25/08/2022	2223-031 OIA request ENZ spending for 2021 22
  08/08/2022	2223-008 OIA request ENZ staff and spending details
  17/06/2022	2122-130 OIA request ENZ North American Advisory Board
  27/05/2022	2122-129 OIA request ENZ staff details
  06/05/2022	2122-112 OIA request Board meeting
  28/02/2022	2122-093 OIA request PM Scholarships
  16/11/2021	2122-055 OIA request for staffing information
  30/09/2021	2122-046 OIA request for a briefing
  08/09/2021	2122-018 OIA request for Annual Review responses
  06/09/2021	2122-016 OIA request about Research New Zealand
  26/08/2021	2122-009 OIA request for briefings
  12/03/2020	MC for ENZ events
  16/12/2019	Staff salary bands and benefits
  23/09/2019	Psychometric testing
  08/10/2019	Advisory group for advice from international students
  02/10/2019	Number of international students enrolled in tertiary education in New Zealand
  23/09/2019	Governance of Education New Zealand's recognised agents
  15/08/2019	Leave entitlement by leave type
  30/07/2019	All information held dealing with immigration visa delays since 1 November 2018
  26/07/2019	Payments made to social media influencers in return for posts
  11/07/2019	Workplace diversity
  04/06/2019	The proposed Reform of Vocational Education implementation on 1 January 2020
  23/04/2019	Paper named Student visa summary: January 2019
  29/03/2019	Reports, memos, discussion papers, advice, plans or policies created since 1 January 2017 concerning climate change
  29/03/2019	Correspondence and communications from 1-20 February 2019 concerning international perceptions of the announced vocational education reforms especially in China
  28/03/2019	Correspondence and communications with Business NZ and the Employers and Manufacturers Association relating to the vocational education reforms
  28/03/2019	Correspondence and communications to and from Annabel Robertson, Business Development Manager from 13 February relating to the Review of Vocational Education proposal
  05/03/2019	Correspondence and communications with the Labour Maori Caucus relating to the vocational education reforms
  05/03/2019	Correspondence and communications with the Tertiary Education Union associated with the vocational education reforms
  05/03/2019	Correspondence and communications with Treasury relating to the vocational education reforms
  27/02/2019	Advertising costs for 2013/14 to 2018/19
  21/06/2018	Education agent complaints
  25/05/2018	Sexual harassment in the workplace survey
  22/05/2018	Advice between 2011 and 2016 regarding quality of education providers, EER process and/or changes to Rule 18
  20/04/2018	Request for copies of three briefings
  20/04/2018	Advice from 1 January 2017 regarding the quality of education providers, EER process and/or changes to Rule 18

• Amanda Malu

• 026 Studyinnewzealand Universities crop

• Staff leave entitlements

• From the CE: New Zealand higher education in the spotlight

  Kia ora koutou,  

  Over the past few weeks, I have been abroad in both China and the United States promoting New Zealand education.  

  In late May I was delighted to attend my first NAFSA conference in San Diego, California. NAFSA is the world’s largest international education conference and this year it attracted over 8,000 attendees. ENZ supported the University of Auckland, Auckland University of Technology, University of Waikato, Massey University, Victoria University of Wellington, University of Canterbury, University of Otago and Whitecliffe College at the New Zealand Pavilion. Our collective involvement with such a significant event provided us with a strong platform to showcase New Zealand’s unique education offering to a global audience. 

  Following NAFSA, I travelled to Connecticut to meet representatives of the Mashantucket Pequot nation, during which I had a useful exchange on indigenous-to-indigenous education and engagement. It was a genuine privilege to be hosted by this small, resilient tribe, into which my whānau has whakapapa links. 

  Last week, I joined the Prime Minister’s Trade Mission to China alongside education delegates from UP Education, Te Pūkenga – New Zealand Institute of Skills and Technology, and Victoria University of Wellington.  

  The Trade Mission was an opportunity to support the tertiary education sector’s engagement with China which is our largest source market of international students. The visit also reinforced at the Government and sector level our strong bilateral education relationship.  

  One of our key deliverables was an education event to promote New Zealand’s reputation for world-leading research and high-quality education at Fudan University in Shanghai. Fudan is one of China’s most prestigious universities and while there we took the opportunity to celebrate 20 years of the New Zealand-China Tripartite Partnership Programme. A wonderful outcome from the event was the signing of an MoU between Victoria University of Wellington and Fudan University that will see the universities resume student exchanges and pursue research cooperation in public health, biotechnology and climate science. 

  In Beijing, we hosted New Zealand Education Connect and showcased New Zealand as a study destination to our key partners, and alongside Prime Minister Rt Hon Christopher Luxon, we officially launched New Zealand’s Country of Honour campaign for the China Annual Conference and Expo for International Education (CACIE) which will be taking place later this year. 

  Finally, this month the results of the latest QS World University Rankings 2026 were published. New Zealand ranked first in the English-speaking world and fifth globally for the overall quality of its higher education.  

  The 2026 results see New Zealand universities improve across academic reputation, citation per faculty, and international student indicators. New Zealand also ranks the highest globally in terms of employment outcomes among key English-speaking study destinations.  

  This is a fantastic result for our universities and reinforces New Zealand’s position as a high-quality and welcoming international education destination.  

  Whāia te mātauranga hei oranga mō koutou 

  Seek after learning for the sake of your wellbeing 

  Ngā mihi nui, 

  Amanda Malu 
  Chief Executive 

   

• Sino NZ Dec 2018edit

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