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Upcoming ENZ webinars
Viet Nam school sector webinar
At this webinar, industry professionals in the school sector will learn about ENZ’s approach to the Viet Nam market, and how they can partner with ENZ.
Who should attend?
New Zealand-based marketing/international managers at secondary schools.
Session details:
2:30pm NZT, Wednesday 27 November
Vietnamese agent webinar
As part of ENZ’s commitment to raising the awareness of New Zealand among education agencies, ENZ has launched a webinar series to improve the profile, and understanding, of the benefits of a New Zealand education.
Who should attend?
Vietnamese education agencies and counsellors who currently share information about studying in New Zealand, or would like to.
Content:
The webinar will provide updates on:
- ENZ activity
- Study options
- Scholarships
- Employment and career pathway opportunities in New Zealand
Speakers will include New Zealand sector representatives, as well as ENZ and Immigration New Zealand staff.
Session details:
4pm NZT/10am Viet Nam time, Thursday 28 November
Please note: Registration for these webinars are for education agents only; ENZ is running a separate series of webinars for New Zealand education institutions.
US industry webinar
Registration is now open for an ENZ market intelligence webinar for the US. It will offer local market updates and insights and share ENZ’s outlook for the first half of 2020.
Who should attend?
International directors and marketing/international managers at tertiary level.
Content:
The in-market team will cover:
- Partnerships for reach: Learn more about ENZ’s strategic partnerships in the US
- Market engagement opportunities: In-market events Jan-June 2020
- Study Abroad scholarships
- Additional topics proposed by the sector
Session details:
You must register in advance to attend the webinar. If you have questions or topics you’d like to hear covered in the Industry Webinar, please email northamerica@enz.govt.nz with your suggestions by Friday 6 December.
11am NZT, Tuesday 10 December
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Tauranga welcomes over 770 international students
Anne Young, Regional Manager of Education Tauranga, said it has run a welcome ceremony for new international students for many years but due to space restrictions of venues, this has previously only included a select group of 200 participants.
“This year we wanted to include all students to show the whole Bay of Plenty community how large our international student cohort is. We secured a large convention space (850 seats) and invited all of our new students to the welcome!”
The new students, who range from five years old to tertiary students in their twenties, and represent 25 countries, were treated to dance and musical performances from Indian, Chinese and Korean cultural groups, as well as a rousing kapa haka performance from Tauranga Intermediate’s Te Whanau o Te Maro.
A number of speakers were also on hand to welcome them, including a representative from Immigration New Zealand and Mayor of Tauranga city, Greg Brownless. Mayor Brownless shared his own personal connection with the international community through his Taiwanese wife and children, and said it was great to see so many students from different countries in the region.
“You help bring the world to our doorstep, you teach our Kiwi students about your life, your country and your culture. This is so important as we grow the values of global citizenship amongst our community,” he said.
Anne said it was a very important event for the region.
“We not only want to ensure our international students feel welcome as they embark on their study journey but also showcase the many people across many organisations within our region who are here to support them and ensure that they have a positive experience here.”
It can be particularly daunting for primary school families to send young students overseas for school, so Education Tauranga runs a special welcome tour for them.
Held over two days, children and their parents were treated to a powhiri, complete with a chance to mingle over morning tea. They then had a taste of Kiwi cultural activities such as visits to local sites, eating fish ‘n chips and lessons in harakeke (flax weaving).
“It was clear that the international families were impressed – they were smiling and snapping photos to share with family back home,” said Anne.


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Introducing Tohu, the Study in New Zealand chatbot
Jamie Crump, ENZ’s Director Business Planning, says Tohu was designed to help prospective students on SiNZ, answering their questions in a trusted, fast and friendly way.“The goal for Tohu is to be a virtual assistant for the New Zealand international education sector by helping answer enquiries from students considering New Zealand 24/7.”
Jamie says currently Tohu can answer more than 300 questions about studying in New Zealand, but this grows with each interaction. While Tohu can only speak English, it is learning other languages, such as Mandarin, in order to service students more comfortable in their native tongue.
“Themore people that chat with it, the more it learns, making its artificial intelligence smarter every day.
“Already we’re seeing trends in commonly asked questions, including how to get a scholarship, how to get a student visa, and how to apply to study, and about New Zealand culture and the cost of study.”
The name Tohu means ‘to advise or provide guidance’ and ‘to be a sign or landmark’ while its appearance is a nod to the word Aotearoa – ‘land of the long white cloud’.
While Tohu currently lives on the SiNZ website, it will soon answer Messenger questions on the SiNZ Facebook page too.
ENZ’s next steps are to connect Tohu with ENZ’s database marketing programme and enable it to answer questions on NauMai NZ.
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Update from Immigration New Zealand
Update for international students: In-study work hours increasing from 3 November
From 3 November 2025, eligible international students will be able to work up to 25 hours per week during the semester - an increase from the current 20-hour limit. This change applies to all new student visas granted from that date, even if the application was submitted earlier.
If international students hold a student visa with a 20-hour work limit and want to take advantage of the new 25-hour allowance, they will need to apply for a variation of conditions (VOC) or a new student visa and pay the relevant fee
They can choose to apply now for the extra five hours or if their visa allows full-time work during summer vacation then they do not require the extra five hours and may choose to wait until later to apply for a variation. Some students will choose not to apply for a variation of conditions at all, and wait until their next student visa application
The process for applying for a variation of conditions depends on which system a visa was submitted through i.e. the old system or through enhanced Immigration Online.
For more information, visit Upcoming changes to student visa work rights: Immigration New Zealand
If they’re unsure which system their visa was issued in or which form to use, they can contact us for support before applying: Contact us: Immigration New Zealand
Update for international students: Changing your education provider or lowering your level of study from 3 November 2025
If a student visa holder is planning to change education provider or lower their level of study (for example, from a degree to a diploma), they’ll need to apply for a new student visa - not just a variation of conditions.
Upcoming changes to student visa work rights: Immigration New Zealand
This requirement ensures their visa accurately reflects the new study situation and complies with immigration requirements.
Before making any changes, students or their representatives should check the INZ website for guidance on how to apply for a new student visa on enhanced Immigration Online and ensure they apply in advance to avoid any disruption to their studies.
For more information, visit Study visas: Immigration New Zealand
Update for international students: Keep your visa photo filter free
We all like to look our best, but to avoid delays or declines, visa application photos must be a true, unedited likeness. That means students must abandon those filters and submit an accurate photo in order to avoid processing delays or declines.
Immigration New Zealand uses facial recognition, so filters, AI edits, or beauty enhancements interfere with identity checks. Photos must meet international biometric standards - natural skin tones, clear lighting, and no digital alterations.
Edited images including smoothing skin, changing eye size, reshaping facial features, or cropping your head onto a plain background will cause delays in processing and may lead to declined applications.
Key tips:
- Don’t use selfies - get someone to take your photo or use a professional.
- Tell photographers not to apply digital enhancements, like beauty filters or AI adjustments.
- Some photo apps or online tools may not be suitable for visa applications.
More information and examples of acceptable photos can be found on our website: Acceptable photos for a visa or NZeTA : Immigration New Zealand
Guardian visitor visa applications moving online from 3 November
From 3 November 2025, all Guardian Visitor Visa applications should be submitted on Immigration New Zealand’s enhanced Immigration Online system. This update is part of INZ’s broader digital transformation, aimed at improving the visa experience for families supporting international students.
While the information required remains the same, the application form may look a little different.
The enhanced system offers better application tracking and a more streamlined experience for applicants. Updated guidance and support materials are built into the form.
If you have an application in draft or submitted under the old application form, you will still be able to access or submit this application after 3 November 2025. We will notify you when the old application form is due to close.
For current visa holders, if your child is applying for a new student visa and you intend to apply for another Guardian Visitor Visa, both applications should be submitted through the enhanced system.
This change is particularly relevant for education providers, agents, and advisers supporting families of international students. Please share this update with your networks and encourage early preparation ahead of the transition.
Guardian Visitor Visa applications moving to enhanced Immigration Online: Immigration New Zealand
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